Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Introduction Indicators, Messages, and Codes Finding Software Solutions Running the System Diagnostics Troubleshooting Your System Installing System Components Installing Drives Getting Help Jumpers, Switches, and Connectors I/O Connectors Abbreviations and Acronyms NOTE: A NOTE indicates important information that helps you make better use of your computer.
Back to Contents Page Jumpers, Switches, and Connectors Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Jumpers—A General Explanation System Board Jumpers System Board Connectors Riser Board Connectors Disabling a Forgotten Password This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system.
Table A-1. System Board Jumper Settings Jumper Setting Description PASSWD The password feature is enabled. (default) The password feature is disabled. NVRAM_CLR (default) The configuration settings in NVRAM are retained at system boot. The configuration settings in NVRAM are cleared at next system boot. jumpered unjumpered System Board Connectors See Figure A-3 and Table A-2 for the location and description of the system board connectors. Figure A-3. System Board Connectors Table A-2.
BT1 Connector for the 3.0 V coin battery CN2 12 V and 3.
The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new system and/or setup password, you must install the jumper plug. NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next time it boots. 6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Open the system. 8.
Back to Contents Page I/O Connectors Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide I/O Connectors Serial Connector PS/2-Compatible Keyboard and Mouse Connectors Video Connector USB Connector Integrated Network Adapter Connector Network Cable Requirements I/O Connectors I/O connectors are the gateways that the system uses to communicate with external devices, such as a keyboard, mouse, printer, or monitor. This section describes the various connectors on your system.
Serial Connector Autoconfiguration The default designation of the integrated serial connector is COM1. When you add an expansion card containing a serial connector that has the same designation as the integrated connector, the system's autoconfiguration feature remaps (reassigns) the integrated serial connector to the next available designation. Both the new and the remapped COM connectors share the same IRQ setting. COM1 and COM3 share IRQ4, while COM2 and COM4 share IRQ3.
4 FVcc N/A Fused supply voltage 5 KBCLK or MFCLK I/O Keyboard clock or mouse clock 6 NC N/A No connection Shell N/A N/A Chassis ground Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature connector. Figure B-4 illustrates the pin numbers for the video connector and Table B-4 defines the pin assignments for the connector.
Table B-5. USB Connector Pin Assignments Pin Signal I/O Definition 1 Vcc N/A Supply voltage 2 DATA I Data in 3 +DATA O Data out 4 GND N/A Signal ground Integrated Network Adapter Connector The system's integrated network adapters function as separate network expansion cards while providing fast communication between servers and workstations. Figure B-6 illustrates the pin numbers for the network connector and Table B-6 defines the pin assignments for the connector. Figure B-6.
Back to Contents Page Abbreviations and Acronyms Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide A ampere(s) AC alternating current ANSI American National Standards Institute BIOS basic input/output system C Celsius CD compact disc cm centimeter(s) CMOS complementary metal-oxide semiconductor CPU central processing unit DC direct current DHCP Dynamic Host Configuration Protocol DIMM dual in-line memory module
DMA direct memory access DMI desktop management interface dpi dots per inch DRAM dynamic random-access memory DRAC III/XT Dell Remote Access Card III/XT ECC error checking and correction EDO extended-data out EMI electromagnetic interference EEPROM electrically erasable programmable read-only memory ESD electrostatic discharge ESDI enhanced small-device interface ESM embedded server management F Fahrenheit FAT file allocation table
FCC Federal Communications Commission ft feet g gram(s) GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID identification IDE integrated drive electronics IPX Internet packet exchange IRQ interrupt request KB kilobyte(s) KB/sec kilobyte(s) per second kg
kilogram(s) kHz kilohertz L2 Level 2 LAN local area network lb pound(s) LED light-emitting diode LVD low voltage differential m meter(s) mA milliampere(s) mAh milliampere-hour(s) MB megabyte(s) MHz megahertz mm millimeter(s) ms millisecond(s)
MS-DOS® Microsoft® Disk Operating System mV millivolt(s) NAS network attached storage NIC network interface controller NIS network information service NiCad nickel cadmium NMI nonmaskable interrupt ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory PCI Peripheral Component Interconnect PDU power distribution unit PGA pin grid array POST power-on self-test
RAID redundant array of independent disks RAM random-access memory RAS remote access services ROM read-only memory rpm revolutions per minute RTC real-time clock SATA serial ATA sec second(s) SDRAM synchronous dynamic random-access memory SMBus system management bus SNMP Simple Network Management Protocol SDRAM synchronous dynamic random-access memory TCP/IP Transmission Control Protocol/Internet Protocol UART universal asynchronous receiver-transmitter
UPS uninterruptible power supply UTP unshielded twisted pair V volt(s) VAC volt(s) alternating current VDC volt(s) direct current VGA video graphics array VRAM video random-access memory W watt(s) WH watt-hour(s) ZIF zero insertion force Back to Contents Page
Back to Contents Page Introduction Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Other Documents You May Need Obtaining Technical Assistance Your system includes the following significant service and upgrade features: l System diagnostics, which checks for hardware problems (if the system can boot) The following system upgrade options are available: l Processor l Memory l PCI expansion card Other Documents You May Need The System Information Guide provides important safety an
Back to Contents Page Indicators, Messages, and Codes Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Front-Panel Indicators and Features Back-Panel Indicators and Features System Messages System Beep Codes Warning Messages Diagnostics Messages Alert Messages The system, applications, and operating systems can identify problems and alert you to them.
Table 2-1. Front-Panel Indicator Codes Indicator Type Power Blue/amber system status Activity Indicator Indicator Code Off The system is off and AC power is not connected to the system. Green blinking AC power is connected to the system, but the system is not powered on. Green Indicates that the system is powered on. Off The system is off. Blue The system is operating normally. Blue blinking The system is identifying itself due to the pressing of the identification button.
Table 2-2. Back-Panel LED Codes LED Indicator Status Normal Operation Error Condition Off The system is off. Blue The system is operating normally. Blue blinking The system is identifying itself due to the pressing of the identification button. NOTE: Systems management software causes the indicator to blink to identify the system. Amber blinking Indicates a fault with the system. NIC activity Flashing amber indicates network data is being sent or received.
memory module(s). Alert! DIMM(s) n are unsupported. The SATA hard drive is not connected to the correct connector on the system Alert! Invalid configuration! When using board. a single hard disk drive, SATA Port 0 must be used. Alert! Mismatched DIMMs are detected in Bank n. Potential for decreased performance! The memory module installation guidelines have not been properly followed. Guidelines" in "Installing System Components.
Diskette write-protect feature enabled. Move the write-protect tab on the diskette to disable the write-protect feature. Reinsert or replace the diskette. Drive not ready Diskette missing or improperly inserted in diskette drive. Ensure that the RAC's cable is properly connected. Ensure that the RAC is properly installed. See "Troubleshooting Expansion Cards" in "Troubleshooting Your System.
Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory write/read failure at address, read value expecting value Faulty application program. Restart the application program. Memory allocation error Memory bank population error! Memory modules are not installed in identical pairs; faulty memory module(s). Ensure that the memory modules are properly installed.
Faulty or improperly installed expansion card. Remove and reseat the expansion cards. See "Troubleshooting Expansion Cards," in "Troubleshooting Your System." Faulty or improperly installed hard drive. Ensure that the hard drive cables are properly connected. See "Troubleshooting a SATA Hard Drive." Incorrect configuration settings in the System Setup program. The drive is set as Auto without a disk installed. Run the System Setup program to correct the settings.
System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the problem. NOTE: If the system boots without a keyboard, mouse, or monitor attached, the system does not issue beep codes related to those peripherals. If a beep code is emitted, write down the series of beeps and then look it up in Table 2-4.
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system.
Back to Contents Page Finding Software Solutions Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Before You Begin Troubleshooting Errors and Conflicts Software problems can be caused by: l Improper installation or configuration of an application l Application conflicts l Input errors l Interrupt assignment conflicts Ensure that you are installing the software application according to the software manufacturer's recommended procedures.
Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application errors. If application errors occur, see your application device driver or operating system documentation for troubleshooting information. IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously.
Back to Contents Page Running the System Diagnostics Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Advanced Testing Options Error Messages If you experience a problem with your system, run the diagnostics before calling for technical assistance.
NOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. In addition, use only the program that came with your system (or an updated version of that program). From the Utility Partition 1. As the system boots, press during POST. 2. From the utility partition main menu under Run System Utilities, select Run System Diagnostics. From the Diagnostics Diskettes 1.
l l The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group. The menu area consists of two lines at the bottom of the screen. The first line lists the menu options that you can select; press the left- or right-arrow key to highlight an option. The second line provides information about the highlighted option. For more information about a device group or device, highlight the Help option and press .
Back to Contents Page Troubleshooting Your System Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Safety First—For You and Your System Troubleshooting a Damaged System External Connections Troubleshooting the System Battery Checking Basic Power Problems Troubleshooting the Power Supply Start-Up Routine Troubleshooting System Cooling Problems Checking the Equipment Troubleshooting the Diskette Drive Troubleshooting Basic I/O Functions Troubleshooting the CD Drive Troubleshoot
An error message displayed on the monitor. See "System Messages" in "Indicators, Codes, and Messages." A series of beeps emitted by the system. See "System Beep Codes" in "Indicators, Codes, and Messages." Alert messages from the systems management software. See the systems management software documentation. The monitor's power indicator. See "Troubleshooting the Video Subsystem." The keyboard indicators. See "Troubleshooting the Keyboard." The diskette drive activity indicator.
If the test fails, continue to the next step. 2. Determine whether the system has monitors attached to both the front and back video connectors. The system supports only one monitor attached to either the front or back video connector. When a monitor is connected to the front panel, the backpanel video connector is disabled. If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step. 3.
If the problem is resolved, replace the faulty mouse. See "Getting Help." 5. Enter the System Setup program and ensure that the USB ports are enabled. See "Using the System Setup Program" in your User's Guide. If the problem is not resolved, continue to the next step. 6. Run the pointing devices test in the system diagnostics. See "Running the System Diagnostics." If the test fails, see "Getting Help." Troubleshooting Basic I/O Functions Problem l Error message indicates a problem with a serial port.
Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating properly. Action 1. Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System Setup Program" in your User's Guide. 2. Turn off the system and any USB devices. 3. Disconnect the USB devices, and connect the malfunctioning device to the other USB connector. 4. Turn on the system and the reconnected device.
Responding to a Systems Management Software Alert Message Systems management software monitors critical system voltages and temperatures, fans, and hard drives in the system. Alert messages appear in the Alert Log window. For information about the Alert Log window, see the systems management software documentation. Inside the System In Figure 5-1, the bezel and system cover are removed to provide an interior view of the system. Figure 5-1.
2. Observe the precautions in "Safety First—For You and Your System." 3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 4. To remove the system cover, loosen the two captive screws at the back of the system. See Figure 5-3. 5. While pressing down on the cover indention, slide the cover backward about an inch, and grasp the cover on both sides. 6. Carefully lift the cover away from the system. Figure 5-3.
Troubleshooting a Wet System Problem l Liquid spilled on the system. l Excessive humidity. Action CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See "Opening the System." 3. Remove all expansion cards installed in the system.
Troubleshooting the System Battery Problem l System message indicates a problem with the battery. l System Setup program loses system configuration information. l System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. Action 1. Re-enter the time and date through the System Setup program.
Action Ensure that none of the following conditions exist: l Ambient temperature is too high. l External airflow is obstructed. l Cables inside the system obstruct airflow. l An individual cooling fan has failed. See "Troubleshooting a Fan." Troubleshooting a Fan Problem l System-status indicator is amber. l Systems management software issues a fan-related error message. Action 1. Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" in Running System Diagnostics.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 5. Open the system. See "Opening the System." 6. Ensure that the diskette drive interface cable is securely connected to the diskette drive and the control-panel board. 7. Close the system. See "Closing the System." 8. Run the diskette drive tests to see whether the diskette drive works correctly. 9. Open the system.
If the problem is not resolved, see "Getting Help." Troubleshooting a SATA Hard Drive Problem l Faulty hard drive. l Damaged or improperly connected hard-drive cables. Action CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1.
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics." If the test fails, continue to the next step. 2. Run the SCSI controllers test and the hard drive tests in the system diagnostics. See "Running the System Diagnostics." For information about testing the controller, see the SCSI or RAID controller's documentation. If the tests fail, continue to the next step. 3. Restart the system and enter the SCSI configuration utility.
If the problem persists, continue to the next step. 6. Open the system. See "Opening the System." 7. Remove all expansion cards installed in the system. See "Removing an Expansion Card" in "Installing System Components." 8. Close the system. See "Closing the System." 9. Run Quick Tests in the system diagnostics. If the tests fail, see "Getting Help." 10. For each expansion card that you removed in step 7, perform the following steps: a. Open the system. See "Opening the System." b.
If the amount of memory installed does not match the system memory setting, then perform the following steps: a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. b. Open the system. See "Opening the System." NOTE: Several configurations for memory modules exist; see "Memory Module Installation Guidelines" in "Installing System Options." 9. c. Swap the memory module in socket DIMM1_A with another of the same capacity.
l Error message indicates a system board problem. Action 1. Open the system. See "Opening the System." 2. Remove the expansion cards, if installed. See "Removing an Expansion Card" in "Installing System Components." 3. Close the system. See "Closing the System." 4. Run the system board tests in the system diagnostics. See "Running the System Diagnostics." If the tests do not run successfully, see "Getting Help." 5. Open the system. See "Opening the System." 6.
Back to Contents Page Installing System Components Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide System Board Components Cooling Shroud System Battery Fan Assembly Power Supply Expansion Cards Riser Board System Memory Processor This section describes how to install the following system components: l Cooling shroud l System battery l Fan assembly l Power supply l Expansion cards l Riser board l System memory l Processor System Board Components When installing and rep
Cooling Shroud The cooling shroud covers the processor and system battery. The shroud also directs air flow to the expansion cards and system memory. Removing the Cooling Shroud CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2.
5. 6. Grasp the battery socket release tab with your fingers and gently pull out away from the battery to remove the battery from the battery socket. See Figure 6-3. Place the new battery in the battery socket as shown in Figure 6-3. NOTE: The side of the battery labeled "+" must face toward the open side of the battery socket. Figure 6-3. Replacing the Battery 7. Press the battery into the socket until it snaps into place. 8. Install the cooling shroud. See "Installing the Cooling Shroud." 9.
Installing a Fan Assembly 1. Align the holes in the fan assembly with the two fan assembly securing posts. 2. Lower the fan assembly until the release levers snap onto the securing posts. 3. Route the hard drive 1 data cable in the fan assembly cable tray. 4. Reconnect the hard drive 1 data cable to the hard drive. 5. Reconnect the fan assembly power cable to the connector on the system board. See Figure 6-4. 6. Install the cooling shroud. See "Installing the Cooling Shroud." 7.
Installing the Power Supply 1. Lower the power supply into the chassis and slide it backward until the four pins on the power supply are engaged into the securing brackets. 2. Tighten the captive screw at the front of the power supply that secures the power supply to the chassis. 3. Connect the following power supply cables: 4. a. P3 to the hard drive cable harness b. P2 to the system board connector CN2 c. P1 to the system board connector CN3 Close the system.
6. Connect any internal or external cable(s) to the expansion card. 7. Close the system. See "Closing the System" in "Troubleshooting Your System." Figure 6-6. Installing and Removing Expansion Cards Removing an Expansion Card CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2.
Installing the Riser Board CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1. Slide the riser board onto the system board. See Figure 6-7. 2. Tighten the two captive screws that secure the riser board to the system board. See Figure 6-7. 3. Install any expansion card(s). See "Installing an Expansion Card." 4. Close the system.
l A bank must contain identical memory modules. l Install the memory modules in bank 1 (DIMM1_x) before installing memory modules in bank 2 (DIMM2_x). l Installing three memory modules is not supported. Table 6-1. Sample Memory Module Configurations Total Memory DIMM1_A DIMM2_A DIMM1_B DIMM2_B 256 MB 256 MB None None None 512 MB 256 MB None 256 MB None 1 GB 256 MB 256 MB 256 MB 256 MB 1 GB 512 MB None 512 MB None 1.
Removing Memory Modules CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory module sockets. See Figure 6-1. 3. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 6-8. 4. Close the system.
NOTE: When removing the heat sink, the possibility exists that the processor might adhere to the heat sink and be removed from the socket. It is recommended that you remove the heat sink while the processor is still warm. 6. Remove the heat sink. a. b. c. Gently rotate the heat sink side-to-side before lifting the heat sink from the processor. If the processor is removed from the socket with the heat sink, twist or slide the processor off of the heat sink. Do not pry the processor off of the heat sink.
NOTICE: Positioning the processor incorrectly can permanently damage the processor and the system when you turn it on. When placing the processor in the socket, be sure that all of the pins on the processor enter the corresponding holes. Be careful not to bend the pins. If the release lever on the processor socket is not positioned all the way up, move it to that position.
Back to Contents Page
Back to Contents Page Installing Drives Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide CD and Diskette Drives (Optional) SCSI Configuration Information Configuring the Boot Drive Hard Drives Installing a RAID or SCSI Controller Card The hard-drive bays provide space for up to two SATA or SCSI drives, an optional CD drive, and an optional diskette drive. The SCSI hard drives must be connected to a controller card.
Installing the Optional CD Drive 1. Align the CD drive's mounting holes with the retaining pins on the hard drive 0 bracket. See Figure 7-1. 2. Rotate the drive downward until it snaps into place. 3. Connect the interposer card to the CD drive. 4. Push the plungers into the captive fastener barrels until they snap into place. 5. Connect the interface and power cables to the CD drive's interposer card 6. Close the system. See "Closing the System" in "Troubleshooting Your System.
When you disconnect an interface cable, take care to grasp the cable connector, rather than the cable itself, to avoid stress on the cable. SCSI ID Numbers Each drive attached to a SCSI controller must have a unique SCSI ID number from 0 to 15. l l The SCSI hard drive from which the system boots is configured as SCSI ID 0. If you install optional SCSI drives or change your SCSI configuration, see the documentation for each SCSI drive for information on setting the appropriate SCSI ID number.
The interface cables for SATA hard drives are connected to the system board. See Figure A-3 for the location of the system board connectors. The interface cables for SCSI hard drives are connected to a controller card. 4. Loosen the captive screw that secures the hard-drive carrier to the chassis. See Figure 7-3. Figure 7-3. Removing the Hard-Drive Carrier 5. Slide the hard-drive carrier backward and lift the carrier out of the chassis. 6.
Install the CD drive if you are removing hard drive 0. See "Installing the Optional CD Drive." Install the optional diskette drive if you are removing hard drive 1. See "Installing the Optional Diskette Drive." 8. Close the system. See "Closing the System" in "Troubleshooting Your System." Installing a RAID or SCSI Controller Card See "Installing an Expansion Card" in "Installing System Components" for instructions about installing the card.
Back to Contents Page Getting Help Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need assistance with a technical problem, perform the following steps: 1. Complete the procedures in "Troubleshooting Your System." 2.
www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. l Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.euro.dell.com (Europe only) l Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region. Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information.
the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that the system documentation is available. CAUTION: Before servicing any components inside your computer, see your System Information Guide for important safety information.
Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.
Customer Experience toll-free: 800 858 2060 Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800 858 2557 Large Corporate Accounts GCP toll-free: 800 858 2055 Large Corporate Accounts Key Accounts toll-free: 800 858 2628 Large Corporate Accounts North toll-free: 800 858 2999 Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Edu
Germany (Langen) International Access Code: 00 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.
Fax Switchboard Jamaica General Support (dial from within Jamaica only) Japan (Kawasaki) Website: support.jp.dell.
or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 E-mail (Technical Support): Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.
800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 General Support toll-free: 1-877-270-4609 St.
International Access Code: 001 Country Code: 66 Customer Service (Penang, Malaysia) Sales 604 633 4949 toll-free: 0880 060 09 Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 E-mail: dell_direct_support@dell.
Back to Contents Page Dell™ PowerEdge™ 750 Systems Installation and Troubleshooting Guide Notes, Notices, and Cautions Abbreviations and Acronyms Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.