Reference Guide

• export — Exports the collected Tech Support Report data. To run this subcommand, you must have the

Execute Server Control Commands permission.

• getupdatetime — Gets the timestamp of the last operating system application data collection.

• updateosapp — Updates the operating system application data collection. To run this subcommand, you

must have the Execute Server Control Commands permission.

Synopsis

• To perform the technical support report operation by specifying the type of operation.

racadm techsupreport <tech support report command type>

• To collect the report data.

racadm techsupreport collect [-t <type of logs>]

• To export the collected report data.

racadm techsupreport export -l <CIFS or NFS share> -u <username> -p

• To get the timestamp of the last operating system application data collection.

racadm techsupreport getupdatetime

• To update the operating system application data collection.

racadm techsupreport updateosapp -t <type of OS App logs>

• To export the collected report data to local share.

racadm techsupreport export -f <filename>

Input • -t — type of logs. You can specify any of the following values separated by a ‘,’ (comma)

– SysInfo — System Information

– OSAppNoPII — Filtered OS and Application data

– OSAppAll — OS and Application data

– TTYLog — TTYLog data

NOTE:

– For updating the operating system application data collection, enter the value OSAppNoPII or

OSAppAll to the -t option.

– If no value is specied then system information data is collected.

– To perform the Oslog collection, make sure that ISM is installed and running.

– TTYLog includes PCIeSSD data.

• -l — network share location to export the report

• -u — user name for the remote share to export the report

• -p — password for the remote share to export the report

• -f— target lename for the exported log.

Examples • To collect the system information data.

racadm techsupreport collect —t <type of logs>

• To collect the system information and TTYLog data.

racadm techsupreport collect -t SysInfo,TTYLog

• To collect the operating system application data.

racadm techsupreport collect -t OSAppAll

• To export the collected Tech Support Report, to a CIFS share.

racadm techsupreport export -l //192.168.0/share -u myuser -p xxx

• To export the collected Tech Support Report, to an NFS share.

racadm techsupreport export -l 192.168.0:/share

• To export the collected Tech Support Report to the local le system.

racadm techsupreport export -f tsr_report.zip