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book.book Page 2 Thursday, March 4, 2010 4:38 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. _________________ Information in this document is subject to change without notice. © 2009-2010 Dell Inc. All rights reserved.
book.book Page 3 Thursday, March 4, 2010 4:38 PM Contents 1 About Your System . . . . . . . . . . . . . . . . . . Accessing System Features During Startup . . . . . . . 11 . . . . . . . . . . 12 . . . . . . . . . . . . . 15 . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . 18 . . . . . . . 20 . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . . . . . . . 23 Front-Panel Features and Indicators Hard-Drive Indicator Patterns .
book.book Page 4 Thursday, March 4, 2010 4:38 PM AMIBIOS Settings. . . . . . . . . . . . . . . . . . 38 Processor Settings . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . . . . . . 39 . . . . . . . . . . . . . . . . . 39 . . . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . 41 System Memory Settings Advanced Menu CPU Configuration Memory Configuration IDE Configuration Primary IDE Master . . . . . . . . . . . . . . . . .
book.book Page 5 Thursday, March 4, 2010 4:38 PM Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 55 Removing a Hard-Drive Blank . . . . . . . . . . . 55 Installing a Hard-Drive Blank . . . . . . . . . . . . 55 Removing a Hard-Drive Carrier . Installing a Hard Drive Carrier . . . . . . . . . . 56 . . . . . . . . . . . 57 Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 57 . . . . . . . . . . . 58 . . . . . . . . . . . . . . . . . . . . .
book.book Page 6 Thursday, March 4, 2010 4:38 PM Installing the Expansion-Card Connector. . . . . . 74 . . . . . . . . . . . . . . . . . . . . . 74 Removing the SAS Mezzanine Card . . . . . . . . 74 Installing the SAS Mezzanine Card . . . . . . . . . 75 Removing the Infiniband Mezzanine Card . . . . . 76 Installing the Infiniband Mezzanine Card . . . . . . 77 . . . . . . . . . . . . . . . . . . . . . 77 Mezzanine Card System Memory . . . . . . . . . . 77 Removing Memory Modules . .
book.book Page 7 Thursday, March 4, 2010 4:38 PM Installing a Cooling Fan . Power Distribution Boards . . . . . . . . . . . . . . 94 . . . . . . . . . . . . . . . 94 Removing a Power Distribution Board . . . . . . . 94 . . . . . . . 96 . . . . . . . . . . . . . . . . . . 97 Installing a Power Distribution Board Fan Controller Board . Installing the Fan Controller Board . Midplanes . . . . . . . . 98 . . . . . . . . . . . . . . . . . . . . . . . . 99 Removing the Midplanes . . . . . . . .
book.book Page 8 Thursday, March 4, 2010 4:38 PM Troubleshooting a Wet System. . . . . . . . . . . . . Troubleshooting a Damaged System. . . . . . . . . . 118 Troubleshooting the System Battery . . . . . . . . . . 118 . . . . . . . . . . . 119 . . . . . . 120 . . . . . . . . . . . . . . . . . 120 . . . . . . . . . . . 121 . . . . . . . . . . . . .
book.book Page 9 Thursday, March 4, 2010 4:38 PM . . . . . . . . . 139 . . . . . . . . . . . . . . . . . . . . . 139 Power Distribution Board Connectors Jumper Settings System Configuration Jumper Settings. Backplane Jumper Settings 6 Getting Help . Index 140 141 . . . . . . . . . . . . . . . . . . . . . Contacting Dell Glossary . . . . . . . . . . . . . . . . . . 143 . . . . . . . . . . . . . . . . . . . . . 143 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 . . . . . . .
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book.book Page 11 Thursday, March 4, 2010 4:38 PM About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Start Menu" on page 35. Enters the BIOS Boot Manager. See "System Setup Options at Boot" on page 36. Starts Preboot eXecution Environment (PXE) boot. Enters the SAS Configuration Utility.
book.book Page 12 Thursday, March 4, 2010 4:38 PM Front-Panel Features and Indicators Figure 1-1. Front Panel—3.5" Hard Drives With Four System Boards 12 34 5 6 7 8 9 1-0 2-0 3-0 4-0 1-1 2-1 3-1 4-1 1-2 2-2 3-2 4-2 Figure 1-2. Front Panel—3.5" Hard Drives With Three System Boards 6 7 8 9 12 34 5 1-0 1-1 1-2 1-3 2-0 2-1 2-2 2-3 4-0 4-1 4-2 4-3 Figure 1-3. Front Panel—3.
book.book Page 13 Thursday, March 4, 2010 4:38 PM Figure 1-4. Front Panel—2.5" Hard Drives With Four System Boards 1 234 5 4-5 4-4 4-3 4-2 4-1 4-0 3-5 3-4 3-3 3-2 3-1 3-0 2-5 2-4 2-3 2-2 2-1 2-0 1-5 1-4 1-3 1-2 1-1 1-0 Figure 1-5. *6 78 9 Front Panel—2.
book.book Page 14 Thursday, March 4, 2010 4:38 PM Figure 1-6. Front Panel—2.5" Hard Drives With Two System Boards *6 7 89 1 2 34 5 4-11 4-9 4-10 4-7 4-8 4-5 4-6 4-4 4-3 4-2 4-0 4-1 2-10 1, 3, 7, 9 Power-on indicator/ power button (system boards 1, 2, 4, 3) Icon 2-11 Indicator, Button, or Connector 2-9 2-7 2-8 2-5 2-6 2-4 2-2 2-3 2-0 2-1 Item Description The power-on indicator lights when the system power is on.
book.book Page 15 Thursday, March 4, 2010 4:38 PM Item Indicator, Button, or Connector 5 Hard drives Icon Description Up to twelve hot-swappable 3.5-inch hard drives. Up to twenty four hot-swappable 2.5-inch hard drives. * Drive cover Applicable only for 2.5" hard drive system. Hard-Drive Indicator Patterns Figure 1-7. Hard Drive Indicators 1 2 1 hard-drive activity indicator (green) Table 1-1.
book.book Page 16 Thursday, March 4, 2010 4:38 PM Back-Panel Features and Indicators Figure 1-8. Back Panel—Four System Boards 1 2 3 4 5 6 Icon 7 8 9 10 Item Indicator, Button, or Connector Description 1 Power supply 2 (PS2) 470W / 750W / 1100W/ 1400W 2 Power supply 1 (PS1) 470W / 750W / 1100W/ 1400W 3 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant.
book.book Page 17 Thursday, March 4, 2010 4:38 PM Item Indicator, Button, or Connector Icon Description 9 Video connector Connects a VGA display to the system. 10 Power-on indicator/ power button (system board 1) The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.
book.book Page 18 Thursday, March 4, 2010 4:38 PM Figure 1-11. Enumeration—Two System Boards 4 2 NIC Indicator Codes Figure 1-12.
book.book Page 19 Thursday, March 4, 2010 4:38 PM NIC Status Indicator (activity) Condition Steady green Link LAN / No access Blinks green Accessing LAN Off Idle Figure 1-13.
book.book Page 20 Thursday, March 4, 2010 4:38 PM Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5" hard drive and Figure 1-4 for 2.5" hard drive systems. For location of the LEDs on the back panel, see Figure 1-8. Table 1-2 lists the status associated with the status codes. Table 1-2.
book.book Page 21 Thursday, March 4, 2010 4:38 PM Power Supply Indicator Codes Figure 1-14.
book.book Page 22 Thursday, March 4, 2010 4:38 PM BMC Heart Beat LED The system board provides BMC heart beat LED (CR24) for BMC debugs. When BMC firmware is ready, the BMC heart beat LED blinks. Figure 1-15.
book.book Page 23 Thursday, March 4, 2010 4:38 PM POST Error Codes Collecting System Event Log for Investigation Error Messages are logged in the System Event Log (SEL). The SEL can be accessed through system BIOS and the BMC setup for investigation. You can also access SEL by browsing to the IP address of the BMC. Code Log in BMC Cause 0000h Yes Timer Count Read/Write Error Corrective Actions Remove AC power to the system for 10 seconds and restart the system.
book.book Page 24 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 000Ch Yes RAM Read/Write Test Error Corrective Actions Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0012h Yes CMOS Date Time Error See "Troubleshooting the System Battery" on page 118. If the problem persists, see "Getting Help" on page 143. 0040h Yes Refresh Timer Error Remove AC power to the system for 10 seconds and restart the system.
book.book Page 25 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 0047h Yes PMM Memory Allocation Error Corrective Actions See "Troubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on page 143. 0048h Yes Password Check Error Reset password. See "Jumper Settings" on page 139. If the problem persists, see "Getting Help" on page 143. 004Ah Yes ADM Module Error See "Getting Help" on page 143.
book.book Page 26 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause Corrective Actions 0066h Yes HDD 6 Error See "Troubleshooting a Hard Drive" on page 123. 0067h Yes HDD 7 Error See "Troubleshooting a Hard Drive" on page 123. 0080h Yes ATAPI 0 Error 0081h Yes ATAPI 1 Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143.
book.book Page 27 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 0086h Yes ATAPI 6 Error Corrective Actions Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0087h Yes ATAPI 7 Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0120h Yes CPU1 Thermal Failure due to PROCHOT# Ensure that the processor heat sinks are properly installed.
book.book Page 28 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 0123h Yes CPU4 Thermal Failure due to PROCHOT# Corrective Actions Ensure that the processor heat sinks are properly installed. See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120. 0150h Yes Processor failed BIST Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143.
book.book Page 29 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 0162h Yes 0163h Yes Corrective Actions CPU3 Processor missing microcode A BIOS update is required. CPU4 Processor missing microcode A BIOS update is required. If the problem persists, see "Getting Help" on page 143. If the problem persists, see "Getting Help" on page 143.
book.book Page 30 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 0192h Yes L2 cache size mismatch Corrective Actions Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0193h Yes CPUID, Processor stepping are different Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.
book.book Page 31 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause Corrective Actions 0197h Yes Processor speeds mismatched Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide. 0198h Yes QPI mismatched Check the SEL to identify and resolve the problem. If the problem persists, see "Getting Help" on page 143. 8101h No USB HC Not Found See "Troubleshooting a USB Device" on page 114.
book.book Page 32 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause 8301h No SMBIOS Not Enough Space In F000 Corrective Actions See "Troubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on page 143. 8302h No SMBIOS Not Enough Space In F000 See "Troubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on page 143. 8400h Yes Redirect Memory Error See "Troubleshooting System Memory" on page 121.
book.book Page 33 Thursday, March 4, 2010 4:38 PM Code Log in BMC Cause F005h No Corrective Actions BIOS Update FRU Internal Area Remove AC power to the checksum failed system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. FFFFh No Undefined BIOS Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143.
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book.book Page 35 Thursday, March 4, 2010 4:38 PM Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility. This system board supports system BIOS shadowing, enabling the BIOS to execute from 64-bit onboard write-protected DRAM.
book.book Page 36 Thursday, March 4, 2010 4:38 PM System Setup Options at Boot You can initiate Setup by pressing during POST. Console Redirection The console redirection allows a remote user to diagnose and fix problems on a system, which has not successfully booted the operating system. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.
book.book Page 37 Thursday, March 4, 2010 4:38 PM Main Menu The main menu displays information about your system boards and BIOS. Main Screen Figure 2-1. Main System Setup Program Screen Use [ENTER],[TAB] or [SHIFT-TAB] to select a field Use [+] or [-] to configure system Time. +– Tab F1 F10 ESC Select Screen Select Item Change Field Select Field General Help Save and Exit Exit NOTE: The options for the System Setup program change based on the system configuration.
book.book Page 38 Thursday, March 4, 2010 4:38 PM AMIBIOS Settings Option Description Version Displays the BIOS version. Check this version number when updating BIOS from the manufacturer. Build Date Displays the date the BIOS was created. ID Displays the BIOS ID. Processor Settings Option Description Type Displays the type of processor installed on the system board. Speed Displays the maximum speed of the processor. Count Displays the number of installed processors.
book.book Page 39 Thursday, March 4, 2010 4:38 PM Advanced Menu This option displays a table of items that defines advanced information about your system. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
book.book Page 40 Thursday, March 4, 2010 4:38 PM Option Description Active Processor Cores (All default) Number of cores to enable in each processor package. Frequency Ratio Sets the processor ratio between Min. and Max. Use [+] or [-] to configure the value. Intel(R) C-STATE tech (Enabled default) CState: CPU idle is set to C2/C3/C4. C6 State (Enabled default) C6 Support. When CPU is in idle mode.
book.book Page 41 Thursday, March 4, 2010 4:38 PM IDE Configuration NOTE: The AHCI Port is shown in SETUP screen when it is in the Enhanced AHCI or RAID mode. Option Description Configure SATA as Configures the SATA: • IDE – SATA#1 Configuration (Enhanced default) Configures SATA#1. – SATA#2 Configuration (Enhanced default) Configures SATA#2.
book.book Page 42 Thursday, March 4, 2010 4:38 PM Option Description Async DMA Indicates whether Async DMA is supported. Ultra DMA Indicates whether Ultra DMA is supported. S.M.A.R.T. Indicates whether S.M.A.R.T. mode is supported.
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book.book Page 44 Thursday, March 4, 2010 4:38 PM Option Description USB 2.0 Controller Mode (HiSpeed default) Configures the USB 2.0 controller in HiSpeed (480 Mbps) or FullSpeed (12 Mbps). BIOS EHCI Hand-Off (Enabled default) This is a work around for operating systems without EHCI handoff support. The EHCI ownership change should be claimed by EHCI driver.
book.book Page 45 Thursday, March 4, 2010 4:38 PM Boot Menu Option Description Boot Settings Configuration Configures the settings during system boot. Boot Device Priority Specifies the boot device priority. Hard Disk Drives Specifies the boot device priority sequence from the available hard drives. Removable Drives Specifies the boot device priority sequence from the available removable drives. CD/DVD Drives: Specifies the boot device priority sequence from the available CD/DVD drives.
book.book Page 46 Thursday, March 4, 2010 4:38 PM Option Description Change Supervisor Password Installs, changes or clears the password. If you select these items and press Enter, a dialog box appears and then you can enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly.
book.book Page 47 Thursday, March 4, 2010 4:38 PM Server Menu NOTE: Delay time, Minimum time, and Maximum time are only shown in SETUP screen when AC Power Recovery Delay is set to User define. The selection of Restore on AC Power Loss setup to Power-on or Last State takes 60 seconds for running BMC initialization after AC Power on. Option Description Power Management (Node Sets power mode.
book.book Page 48 Thursday, March 4, 2010 4:38 PM System Management Option Description Server Board Part Number Displays server board part number. Server Board Serial Number Displays server board serial number. NIC 1 MAC Address Displays NIC1 MAC Address. NIC 2 MAC Address Displays NIC2 MAC Address. System Part Number Displays system part number. System Serial Number Displays system serial number. Chassis Part Number Displays chassis part number.
book.book Page 49 Thursday, March 4, 2010 4:38 PM Option Description Redirection After BIOS POST Selects the settings for the redirection. This item (Always default) disappears when Remote Access is disabled: • Disabled: turns off the redirection after POST. • Boot Loader: redirection is active during POST and boot loader. • Always: redirection is always active. (Some operating systems may not work if set to Always) Terminal Type (VT100 default) Selects the target terminal type.
book.book Page 50 Thursday, March 4, 2010 4:38 PM Option Description Clear BMC System Event Log Clears BMC System Event Log. BMC PEF status Displays BMC PEF status. Set BMC NIC (Shared default) Sets the type of BMC NIC from BIOS. BMC is reset. Set LAN Configuration Allows LAN Configuration settings. LAN Configuration Option Description Channel Number (01 default) Enters channel number for SET LAN Config Command. Proper value is below 16.
book.book Page 51 Thursday, March 4, 2010 4:38 PM Subnet Mask Option Description Subnet Mask (default value depends on BMC setting) Enters subnet mask in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only). NOTE: When BMC IP status is static, Subnet Mask is useful. Default Gateway IP Option Description Default Gateway IP (default value depends on BMC setting) Enters default Gateway IP in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only).
book.book Page 52 Thursday, March 4, 2010 4:38 PM Option Description Load Optimal Defaults Select this item and press Enter, a dialog box asks if you want to install optimal settings for all the items in the Setup utility. Select [OK] to indicate Yes, and then press Enter to install the optimal settings. The optimal settings default values are quite demanding and your system might not function properly if you are using slower memory chips or other kinds of low-performance components.
book.book Page 53 Thursday, March 4, 2010 4:38 PM Installing System Components Safety Instructions WARNING: Working on systems that are still connected to a power supply can be extremely dangerous. CAUTION: System components and electronic circuit boards can be damaged by discharge of static electricity. CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 54 Thursday, March 4, 2010 4:38 PM Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 55 Thursday, March 4, 2010 4:38 PM Hard Drives The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar. Following is an example showing the replacement procedure of a 3.5-inch hard drive. Removing a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. NOTE: This section is applicable to systems with hot-swappable hard drives only.
book.book Page 56 Thursday, March 4, 2010 4:38 PM Removing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 57 Thursday, March 4, 2010 4:38 PM Installing a Hard Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 58 Thursday, March 4, 2010 4:38 PM Figure 3-4. Removing and Installing a Hard Drive from the Hard-Drive Carrier 1 2 3 1 hard drive 3 hard-drive carrier 2 screw (4) Installing a Hard Drive Into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 59 Thursday, March 4, 2010 4:38 PM Power Supplies Table 3-1.
book.book Page 60 Thursday, March 4, 2010 4:38 PM 3 Press the release lever and using the handle, slide the power supply out of the system. See Figure 3-5. NOTE: Removing the power supply may require considerable force. Figure 3-5. Removing and Installing a Power Supply 1 2 3 1 handle 3 release lever 2 power supply Installing a Power Supply CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 61 Thursday, March 4, 2010 4:38 PM 3 Connect the power cable to the power supply and plug the cable into a power outlet. NOTE: When installing a new power supply in a system with two power supplies, allow several seconds for the system to recognize the power supply and determine its status. System-Board Assembly Removing a System-Board Assembly CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 62 Thursday, March 4, 2010 4:38 PM Figure 3-6. Removing and Installing the System-Board Assembly 1 2 4 3 1 retaining latch 2 screw 3 handle 4 system-board assembly Installing a System-Board Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 63 Thursday, March 4, 2010 4:38 PM Cooling Shroud Removing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 64 Thursday, March 4, 2010 4:38 PM Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 65 Thursday, March 4, 2010 4:38 PM 4 Using a Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-8. Wait for 30 seconds for the heat sink to loosen from the processor. 5 Remove the other three heat-sink retention screws. 6 Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up. Figure 3-8.
book.book Page 66 Thursday, March 4, 2010 4:38 PM Installing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 67 Thursday, March 4, 2010 4:38 PM 4 Remove the heat sink, see "Removing the Heat Sink" on page 64. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 5 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-9.
book.book Page 68 Thursday, March 4, 2010 4:38 PM Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 69 Thursday, March 4, 2010 4:38 PM 10 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64. 11 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62. 12 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. 13 Press to enter the System Setup program, and check that the processor information matches the new system configuration. See "System Setup Options at Boot" on page 36.
book.book Page 70 Thursday, March 4, 2010 4:38 PM Figure 3-10. Removing the Expansion-Card Assembly 1 1 2 screw (5) 2 expansion-card assembly 6 Remove the screw securing the expansion card. Figure 3-11.
book.book Page 71 Thursday, March 4, 2010 4:38 PM 7 Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 8 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and close the expansion-card latch. NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
book.book Page 72 Thursday, March 4, 2010 4:38 PM 8 Grasp the filler bracket by its edges, and carefully remove it from the expansion-card connector. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
book.book Page 73 Thursday, March 4, 2010 4:38 PM 3 Remove the expansion card. See "Removing the Expansion Card" on page 69. 4 Remove the two screws securing the expansion-card connector to the expansion-card bracket. See Figure 3-12. 5 Pull the expansion-card connector away from the expansion-card bracket. See Figure 3-12. Figure 3-12.
book.book Page 74 Thursday, March 4, 2010 4:38 PM Installing the Expansion-Card Connector CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 75 Thursday, March 4, 2010 4:38 PM Figure 3-13. Removing and Installing the SAS Mezzanine Card 1 2 1 screw (3) 2 mezzanine card Installing the SAS Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 76 Thursday, March 4, 2010 4:38 PM Removing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 77 Thursday, March 4, 2010 4:38 PM Installing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 78 Thursday, March 4, 2010 4:38 PM Figure 3-15. Memory Slot Locations 1 2 3 4 5 6 12 11 10 9 1 DIMM0_CHC 2 DIMM1_CHC 3 DIMM0_CHB 4 DIMM1_CHB 5 DIMM0_CHA 6 DIMM1_CHA 7 DIMM1_CHA 8 DIMM0_CHA 9 DIMM1_CHB 10 DIMM0_CHB 11 DIMM1_CHC 12 DIMM0_CHC Table 3-2.
book.book Page 79 Thursday, March 4, 2010 4:38 PM Table 3-2. Memory Module Configurations DIMM DIMM0 DIMM1 DIMM0 DIMM1 DIMM0 DIMM1 6 – – – 12 Processor 1 CH A CH B CH C 1 – – – – – – 4 – – – – 6 – – – 12 NOTE: An empty DIMM socket is marked as “_”. For best performance, all the memory modules installed must be of the same speed, capacity, and from the same manufacturer.
book.book Page 80 Thursday, March 4, 2010 4:38 PM 5 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-16. Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 6 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64. 7 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.
book.book Page 81 Thursday, March 4, 2010 4:38 PM 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. See Figure 3-16. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. Figure 3-16.
book.book Page 82 Thursday, March 4, 2010 4:38 PM 12 Start up the system, press to enter the System Setup program, and check the System Memory settings on the main System Setup screen. The system should have already changed the value to reflect the newly installed memory. 13 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 12 of this procedure, to ensure that the memory modules are firmly seated in their sockets.
book.book Page 83 Thursday, March 4, 2010 4:38 PM Figure 3-17. Removing and Installing the Interposer Extender 1 2 3 1 screw (5) 3 interposer extender 2 interposer-extender tray Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 84 Thursday, March 4, 2010 4:38 PM System Battery Replacing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See your safety information for additional information. CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 85 Thursday, March 4, 2010 4:38 PM 3 Locate the battery socket. See "System Board Connectors" on page 129. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 4 Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector. See Figure 3-18. 5 Hold the new battery with the "+" facing the retention clip on the battery connector. See Figure 3-18.
book.book Page 86 Thursday, March 4, 2010 4:38 PM 3 To disconnect the RAID battery cable from the connector on the PERC card, press the tab on the RAID battery cable connector, and gently pull the cable connector out of the connector on the PERC card. 4 Press the RAID battery latch and lift the RAID battery to release it from the RAID battery carrier. See Figure 3-19. 5 Slide and lift the RAID battery away from the RAID battery carrier. See Figure 3-19. Figure 3-19.
book.book Page 87 Thursday, March 4, 2010 4:38 PM 3 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62. 4 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals. Removing the RAID Battery Carrier CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 88 Thursday, March 4, 2010 4:38 PM Figure 3-20. Removing and Installing the RAID Battery Carrier 3 2 1 RAID battery carrier 3 system-board assembly 1 2 screws (3) Installing the RAID Battery Carrier 1 Place the RAID battery carrier in position on the interposer extender. See Figure 3-20. 2 Replace the screws securing the RAID battery carrier to the interposer extender. See Figure 3-20. 3 Install the RAID battery into the RAID battery carrier.
book.book Page 89 Thursday, March 4, 2010 4:38 PM System Board Removing a System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 90 Thursday, March 4, 2010 4:38 PM Figure 3-21. Removing and Installing System Board 1 3 2 1 screw (8) 3 system-board assembly 2 system board Installing a System Board 1 Unpack the new system board. 2 Holding the system board by the edges, slide the system board into the system-board assembly. 3 Replace the eight screws to secure the system board to the system-board assembly. 4 Transfer the processors to the new system board.
book.book Page 91 Thursday, March 4, 2010 4:38 PM 7 Connect the hard drive and power cables to the system board. 8 If applicable, install the SAS mezzanine card or the Infniband mezzanine card. See "Installing the SAS Mezzanine Card" on page 75 or "Installing the Infiniband Mezzanine Card" on page 77. 9 Install the expansion-card assembly. See "Installing the Expansion Card" on page 71. 10 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.
book.book Page 92 Thursday, March 4, 2010 4:38 PM Figure 3-22. Opening and Closing the System 1 3 2 4 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing the System 1 Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-22. 2 Secure the cover with the securing screw. See Figure 3-22. Cooling Fans Removing a Cooling Fan WARNING: Do not attempt to operate the system without the cooling fans.
book.book Page 93 Thursday, March 4, 2010 4:38 PM CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 94 Thursday, March 4, 2010 4:38 PM Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 95 Thursday, March 4, 2010 4:38 PM 4 Disconnect all the cables from the first power distribution board. See Figure 5-13. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 5 Remove the screws securing the first power distribution board to the system. See Figure 3-24. 6 Lift the power distribution board out of the system.
book.book Page 96 Thursday, March 4, 2010 4:38 PM Installing a Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 97 Thursday, March 4, 2010 4:38 PM 7 Replace the power supply. See "Installing a Power Supply" on page 60. 8 Close the system. See "Closing the System" on page 92. 9 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Fan Controller Board Removing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 98 Thursday, March 4, 2010 4:38 PM Figure 3-25. Removing and Installing the Fan Controller Board 1 1 fan controller board 2 2 screw Installing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 99 Thursday, March 4, 2010 4:38 PM 4 Replace the power distribution boards. See "Installing a Power Distribution Board" on page 96. 5 Close the system. See "Closing the System" on page 92. 6 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Midplanes Removing the Midplanes CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 100 Thursday, March 4, 2010 4:38 PM Figure 3-26. Removing and Installing the Cooling-Fan Brackets 1 2 3 1 cooling fan bracket (long) 3 cooling fan bracket (short) 2 screw (14) 7 Remove the screws that secure the upper midplane to the midplane holder. Figure 3-27. 8 Disconnect all the cables from the upper midplane. See Figure 5-9. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
book.book Page 101 Thursday, March 4, 2010 4:38 PM Figure 3-27. Removing and Installing the Upper Midplane 1 2 1 screw (9) 2 upper midplane 10 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-28. 11 Lift the mid-plane holder support out of the chassis. Figure 3-28.
book.book Page 102 Thursday, March 4, 2010 4:38 PM Figure 3-28. Removing and Installing the Mid-Plane Holder Support 2 1 1 screw (4) 2 mid-plane holder support 12 Remove the screws that secure the mid-plane holder to the chassis. Figure 3-29. 13 Lift the mid-plane holder out of the chassis. See Figure 3-29.
book.book Page 103 Thursday, March 4, 2010 4:38 PM Figure 3-29. Removing and Installing the Mid-Plane Holder 1 2 1 screw (8) 2 mid-plane holder 14 Remove the screws that secure the lower midplane to the chassis. Figure 3-30. 15 Disconnect all the cables from the lower midplane. See Figure 5-9. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
book.book Page 104 Thursday, March 4, 2010 4:38 PM Figure 3-30. Removing and Installing the Lower Midplane 1 2 1 screw (8) 2 lower midplane Installing the Midplanes CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
book.book Page 105 Thursday, March 4, 2010 4:38 PM 7 Replace the screws that secure the mid-plane holder support to the chassis. See Figure 3-28. 8 Place the upper midplane on the midplane holder. See Figure 3-27. 9 Replace the screws that secure the midplane to the midplane holder. Figure 3-27. 10 Connect all the cables to the upper midplane. See Figure 5-9. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
book.book Page 106 Thursday, March 4, 2010 4:38 PM 3 Open the system. See "Opening the System" on page 91. CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 4 Remove the screws that secure the hard-drive cage to the chassis. See Figure 3-31. Figure 3-31.
book.book Page 107 Thursday, March 4, 2010 4:38 PM 7 Disconnect front panel cables from the fan controller board. See Figure 5-12. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 8 Remove the hard-drive cage from the chassis. See Figure 3-32. Figure 3-32.
book.book Page 108 Thursday, March 4, 2010 4:38 PM Figure 3-33. Removing and Installing the Backplane From the Hard-Drive Cage 1 2 3 1 hard-drive cage 3 screws (10) 2 backplane Installing the Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 109 Thursday, March 4, 2010 4:38 PM 6 Connect front panel cables to the fan controller board. See Figure 5-12. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 7 Replace the screws that secure the hard-drive cage. See Figure 3-31. 8 Close the system, see "Closing the System" on page 92. 9 Replace the hard drives. See "Installing a Hard Drive Into a Hard-Drive Carrier" on page 58.
book.book Page 110 Thursday, March 4, 2010 4:38 PM 6 Remove the screws that secure the hard-drive cage to the chassis. See Figure 3-31. 7 Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-32. 8 Remove the hard-drive cage from the chassis. See Figure 3-32. 9 Remove the screws that secure the front-panel assembly to the hard-drive cage. See Figure 3-34. 10 Remove the front-panel assembly from the hard-drive cage. See Figure 3-34. Figure 3-34.
book.book Page 111 Thursday, March 4, 2010 4:38 PM Figure 3-35. Removing and Installing a Front Panel 1 2 3 1 front panel assembly 3 retention hooks 2 front panel Installing Front Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 112 Thursday, March 4, 2010 4:38 PM 7 Connect front panel cables to the fan controller board. See Figure 5-12. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 8 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives and Figure 5-6 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 9 Close the system.
book.book Page 113 Thursday, March 4, 2010 4:38 PM Troubleshooting Your System Safety First—For You and Your System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Before removing the system cover, disconnect all power, then unplug the AC power cord, and then disconnect all peripherals, and all LAN lines. CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 114 Thursday, March 4, 2010 4:38 PM Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any video output. See "System Memory" on page 77. For all other startup issues, note any system messages that appear onscreen. See "Using the System Setup Program" on page 35 for more information.
book.book Page 115 Thursday, March 4, 2010 4:38 PM 5 Power down all attached USB devices and disconnect them from the system. 6 Restart the system and, if your keyboard is functioning, enter the system setup program. Verify that all USB ports are enabled. See "USB Configuration" on page 43. If your keyboard is not functioning, you can also use remote access.
book.book Page 116 Thursday, March 4, 2010 4:38 PM Troubleshooting a NIC 1 Restart the system and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicators (KVM Over IP Port)" on page 19. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable.
book.book Page 117 Thursday, March 4, 2010 4:38 PM Troubleshooting a Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 118 Thursday, March 4, 2010 4:38 PM Troubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 119 Thursday, March 4, 2010 4:38 PM 4 Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery. See "Replacing the System Battery" on page 84. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
book.book Page 120 Thursday, March 4, 2010 4:38 PM Troubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 121 Thursday, March 4, 2010 4:38 PM 6 If the fan does not function, turn off the system and install a new fan. See "Cooling Fans" on page 92. 7 Restart the system. If the problem is resolved, close the system. See "Closing the System" on page 92. If the replacement fan does not operate, see "Getting Help" on page 143. Troubleshooting System Memory CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 122 Thursday, March 4, 2010 4:38 PM 6 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63. 7 Check the memory channels and ensure that they are populated correctly. See "Memory Configuration" on page 40. 8 Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 80. 9 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64. 10 Install the system-board assembly. See "Installing a System-Board Assembly" on page 62.
book.book Page 123 Thursday, March 4, 2010 4:38 PM Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 124 Thursday, March 4, 2010 4:38 PM Troubleshooting a Storage Controller NOTE: When troubleshooting a SAS or SAS RAID controller, also see the documentation for your operating system and the controller. 1 Enter the System Setup program and ensure that the SAS controller is enabled. See "Using the System Setup Program" on page 35. 2 Restart the system and press the applicable key sequence to enter the configuration utility program.
book.book Page 125 Thursday, March 4, 2010 4:38 PM 8 Ensure that the cables are firmly connected to the storage controller and the SAS backplane board. 9 Install the system-board assembly. See "Installing a System-Board Assembly" on page 62. 10 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 143.
book.book Page 126 Thursday, March 4, 2010 4:38 PM Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
book.book Page 127 Thursday, March 4, 2010 4:38 PM 13 Replace processor 1 with processor 2. See "Installing a Processor" on page 68. 14 Repeat step 9 through step 11. If you have tested both the processors and the problem persists, the system board is faulty. See "Getting Help" on page 143. IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously.
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book.book Page 129 Thursday, March 4, 2010 4:38 PM Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1.
book.book Page 130 Thursday, March 4, 2010 4:38 PM 17 expansion slot 18 BMC debug connector 19 power button 20 VGA port 21 serial port 22 KVM over IP port 23 NIC2 connector (RJ45) 24 NIC1 connector (RJ45) 25 ID LED 26 USB port Backplane Connectors 3.5" drives Figure 5-2. Front View of the Backplane 1 130 2 3 4 5 1 3.
book.book Page 131 Thursday, March 4, 2010 4:38 PM Figure 5-3.
book.book Page 132 Thursday, March 4, 2010 4:38 PM 2.5" drives Figure 5-4. Front View of the Backplane 1 2 4 5 1 SATA2 and SAS connectors 1 to 6 for system board 1 (from left to right) 2 SATA2 and SAS connectors 1 to 6 for system board 3 (from left to right) 3 SATA2 and SAS connectors 1 to 6 for system board 4 (from left to right) 4 SATA2 and SAS connectors 1 to 6 for system board 2 (from left to right) 5 2.5" backplane Figure 5-5.
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book.book Page 134 Thursday, March 4, 2010 4:38 PM Midplane Connectors Figure 5-7. Midplane Connectors—3.
book.book Page 135 Thursday, March 4, 2010 4:38 PM 1 UART connector 2 SEL connector 3 Mini-SAS 1 Ports 1-4 4 Mini-SAS 2 Ports 5-8 5 Mini-SAS 3 Ports 9-12 6 Mini-SAS 4 Ports 13-16 7 Mini-SAS 5 Ports 17-20 8 Mini-SAS 6 Ports 21-24 9 Motherboard 1 Mini-SAS connector 10 Motherboard 2 Mini-SAS connector 11 Motherboard 4 Mini-SAS connector Interposer Extender Connectors Figure 5-9.
book.book Page 136 Thursday, March 4, 2010 4:38 PM Mezzanine Card Connectors Figure 5-10.
book.book Page 137 Thursday, March 4, 2010 4:38 PM Figure 5-11.
book.book Page 138 Thursday, March 4, 2010 4:38 PM Fan Controller Board Connectors Figure 5-12.
book.book Page 139 Thursday, March 4, 2010 4:38 PM Power Distribution Board Connectors Figure 5-13. Power Distribution Board Connectors 1 2 3 4 5 6 1 backplane power connector 2 system fan board connector 3 main power connector for system boards 3 and 4 4 main power connector for system boards 1 and 2 5 system fan board power connector 6 bridge card connector Jumper Settings CAUTION: Many repairs may only be done by a certified service technician.
book.book Page 140 Thursday, March 4, 2010 4:38 PM System Configuration Jumper Settings The function of system configuration jumper installed on each system board is shown below: Figure 5-14. System Configuration Jumper 1 2 A B C D E Disable 1 2 A B C D E Enable Table 5-1.
book.book Page 141 Thursday, March 4, 2010 4:38 PM Backplane Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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book.book Page 143 Thursday, March 4, 2010 4:38 PM Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
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book.book Page 145 Thursday, March 4, 2010 4:38 PM Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located. ANSI — American National Standards Institute. The primary organization for developing technology standards in the U.S.
book.book Page 146 Thursday, March 4, 2010 4:38 PM CPU — Central processing unit. See processor. DC — Direct current. DDR — Double-data rate. A technology in memory modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to interface correctly with a peripheral. DHCP — Dynamic Host Configuration Protocol.
book.book Page 147 Thursday, March 4, 2010 4:38 PM Fibre Channel — A high-speed network interface used primarily with networked storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a software utility. FSB — Front-side bus. The FSB is the data path and physical interface between the processor and the main memory (RAM). FTP — File transfer protocol. g — Gram(s). G — Gravities. Gb — Gigabit(s); 1024 megabits or 1,073,741,824 bits.
book.book Page 148 Thursday, March 4, 2010 4:38 PM jumper — Small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects the pins and creates a circuit, providing a simple and reversible method of changing the circuitry in a board. K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg — Kilogram(s); 1000 grams. kHz — Kilohertz.
book.book Page 149 Thursday, March 4, 2010 4:38 PM Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot record. memory address — A specific location, usually expressed as a hexadecimal number, in the system’s RAM. memory module — A small circuit board containing DRAM chips that connects to the system board. memory — An area in your system that stores basic system data.
book.book Page 150 Thursday, March 4, 2010 4:38 PM PCI — Peripheral Component Interconnect. A standard for local-bus implementation. PDB — Power distribution board. A power source with multiple power outlets that provides electrical power to servers and storage systems in a rack. peripheral — An internal or external device, such as a diskette drive or keyboard, connected to a system. pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image.
book.book Page 151 Thursday, March 4, 2010 4:38 PM SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SD card — Secure digital flash memory card. SDRAM — Synchronous dynamic random-access memory. sec — Second(s).
book.book Page 152 Thursday, March 4, 2010 4:38 PM TCP/IP — Transmission Control Protocol/Internet Protocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices.
book.book Page 153 Thursday, March 4, 2010 4:38 PM virtualization — The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems. W — Watt(s). WH — Watt-hour(s). XML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the World Wide Web, intranets, and elsewhere.
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