Dell PowerEdge C6105 Systems Hardware Owner’s Manual Regulatory Model B03S
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better user of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information in this publication is subject to change without notice. © 2010 Dell Inc. All rights reserved.
Contents 1 About Your System ......................................................................11 Accessing System Features During Startup .............................................. 11 Front-Panel Features and Indicators.......................................................... 12 Hard-Drive Indicator Patterns .................................................................... 14 Back Panel Features and Indicators .......................................................... 18 NIC Indicator Codes ..
System Memory .................................................................. 34 Advanced Menu........................................................................................... 34 CPU Configuration ............................................................. 35 Memory Configuration ....................................................... 38 SATA Configuration ........................................................... 39 Hyper Transport Configuration .........................................
Removing a Hard-Drive Carrier ......................................... 61 Installing a Hard-Drive Carrier........................................... 62 Removing a Hard Drive From a Hard-Drive Carrier ......... 63 Installing a Hard Drive into a Hard-Drive Carrier ............. 64 Power Supplies ........................................................................................... 65 Recommended configuration ............................................. 65 Full Configuration ..........................
Daughter Card .............................................................................................. 80 Removing the SAS Daughter Card .................................... 80 Installing the SAS Daughter Card ..................................... 81 System Memory ........................................................................................... 82 Supported DIMM Configuration ....................................... 82 Removing the Memory Modules ........................................
Removing a Cooling Fan .................................................... 98 Installing a Cooling Fan ................................................... 100 Power Distribution Boards ....................................................................... 100 Removing a Power Distribution Board............................. 100 Installing a Power Distribution Board .............................. 102 Fan Controller Board .................................................................................
Installing the Sensor Board for 2.5” HDD System .......... 130 4 Troubleshooting Your System .................................................132 Safety First – For You and Your System ................................................... 132 Installation Problems ................................................................................ 132 Troubleshooting System Startup Failure ................................................. 133 Troubleshooting External Connections ................................
Expander Card Connectors ....................................................................... 152 Middle Plane Connectors ......................................................................... 153 Interposer Extender Connectors............................................................... 154 Daughter Card Connectors........................................................................ 155 Fan Controller Board Connectors .............................................................
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1 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See “Start Menu” on page 30. Enters the BIOS Boot Manager. See “System Setup Options at Boot” on page 31. Starts Preboot eXecution Environment (PXE) boot. Enters the SAS 2008 Daughter Card Configuration Utility. For more information, see the SAS adapter documentation.
Front-Panel Features and Indicators Figure 1-1. Front Panel−3.5” Hard Drives With Four System Boards Figure 1-2. Front Panel−3.5” Hard Drives With Two System Boards Figure 1-3. Front Panel− 2.
Figure 1-4. Front Panel−2.5” Hard Drives With Two System Boards Item 1,3,7,9 Indicator, Button Or Connector Power-on indicator/ power button (system boards 1,2,4,3) Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system.
Item 2,4,6,8 Indicator, Button Or Connector System identification indicator/button (system boards 1,2,4,3) Icon Description 5 Hard Drives Up to twelve hot-swappable 3.5-inch hard drives. Up to twenty four hotswappable 2.5-inch hard drives. * Drive Cover Applicable only for 2.5” hard drive system. The identification button can be used to locate a particular system and system board within a chassis.
Table 1-1. Hard Drive Status Indicators For 2.5”/3.
For 2.
For 2.5” Hard-Drive Backplane with Expander Activity LED Green Off HDD Type Function LSI 9260 SAS / SATA2 Rebuild Abort LSI 2008 SAS / SATA2 Slot Empty Off Drive OnLine Off/ Blinkin g when active Off/ Blinkin g when active Controller Drive Identify/ Preparing for removal Drive Rebuild Off/ Blinkin g when active Drive Fail Off Status LED Green On 3000ms Off 3000ms Blinking 0.08Hz Off 3000ms Off 3000ms Off Amber On 3000ms Off 3000ms Blinking 0.
Back Panel Features and Indicators Figure 1-6. Back Panel−Four System Boards Item Indicator, Button Or Connector 1 Power supply 2 470W/750W/1100W/1400W 2 Power supply 1 470W/750W/1100W/1400W 3 USB ports (2) Connect USB devices to the system. The ports are USB 2.0-compliant 4 System identification indicator Both the systems management software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system and system board.
6 NIC connector 2 Embedded 10/100/1000 NIC connectors. 7 Management port Dedicated management port. 8 Serial port Connects a serial device to the system. 9 VGA port Connects a VGA display to the system. 10 Power-on indicator/power button The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.
Figure 1-7. Enumeration−Four System Boards Figure 1-8. Enumeration−Two System Boards NIC Indicator Codes Figure 1-9.
NIC Status Indicator (speed) Solid green Condition Linking at 100Mbps speed Solid amber Linking at 1000Mbps speed Off No link Figure 1-10.
Table 1-2.
AC Power LED Solid green Condition Power supply is on (AC OK/DC OK) or in standby mode (90 VAC-264 VAC for 470W/750W/1100W, 180 VAC-264 VAC for 1400W) Solid yellow Power supply is at fault condition (UVP/OVP/OCP/SCP/OTP/Fan Fault) Off Power supply is off or AC input voltage is out of normal operating range (90 VAC-264 VAC for 470W/750W/1100W, 180 VAC-264 VAC for 1400W) BMC Heart Beat LED The system board provides BMC heart beat LED (D5) for BMC debugs.
Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized. The operation field represents the specific initialization activity.
Error Code Error Message Response 000E A: Driver Error Pause 000F B: Driver Error Pause 0012 CMOS Date/Time Not Set Pause 0040 Refresh Timer Test Failed Halt 0041 Display Memory Test Failed Pause 0042 CMOS Display Type Wrong Pause 0044 DMA Controller Error Halt 0045 DMA-1 Error Halt 0046 DMA-2 Error Halt 0047 Unknown BIOS error. Error code = 0047 Halt 0048 Password Check Failed Halt 0049 Unknown BIOS error. Error code = 0049 Halt 004A Unknown BIOS error.
Error Code Error Message Response 0081 Primary Salve Drive – ATAPI Incompatible Pause 0082 Secondary Master Drive – ATAPI Incompatible Pause 0083 Secondary Salve Drive – ATAPI Incompatible Pause 0160 The processors installed in your system are not able to match their frequencies. Pause 0162 The processors installed in your system do not have the same cache size. Halt 0163 The processor(s) installed in your system are not known by the BIOS.
Error Code Error Message Response 4108 Dram ECC requested but not enabled Pause 4109 Online spare requested but not enabled Pause 410A DIMM(s) Running in Minimum Mode Pause 410B No DQS Receiver Enable pass window found Pause 410C DQS Rcvr En pass window CHA to CH B too large Pause 410D DQS Rcvr En pass window too small (far right of dynamic range) Pause 4160 The processor(s) installed in your system are not multiprocessing capable.
Error Code Error Message 8702 Response No enough APIC ID in range 0-0Fh can be Pause assigned to IO APICs. (Re-assigning CPUs' local APIC ID may solve this issue) MPS Table is not built! System may operate in PIC or Non-MPS mode. Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.
About Your System | 29
2 Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility. This system board supports system BIOS shadowing, enabling the BIOS to execute from 64-bit onboard write-protected DRAM.
System Setup Options at Boot Initiate Setup during POST Load optimal (e.g. CMOS) defaults Save Settings and exit in BIOS Setup Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted the OS. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.
Main Menu The main menu displays information about your system boards and BIOS.
NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. BIOS Firmware Option Version Description Displays the BIOS version. Build Data Displays the BIOS build date. System Firmware Option BMC FW Description Displays the system BMC firmware version. PIC FW Displays the system PIC firmware version.
System Memory Option Size Description Displays the total system memory size installed on the system board. System Date Displays the current date. System Time Displays the current time. Advanced Menu This option displays a table of items that defines advanced information about your system. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
CPU Configuration Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 35
Option Module Version Description Displays the current processor module version. Socket Count Displays the processor socket count. Node Count Displays the node count. Core Count Displays the processor core count. Revision Displays the processor version. Cache L1 Displays the size of CPU L1. Cache L2 Displays the size of CPU L2. Cache L3 Displays the size of CPU L3. Speed Displays the frequency of CPU. Able to change Freq. Displays the capable of frequency change.
Option Power Management (OS Control default) Description This field sets the System Power Management to Maximum Performance mode, OS Control mode, or Advanced Platform Management Link mode. When set to APML mode, you can change setting of PSU Power Capping options. CPU Power Capping (P-state 0 default) This option can decide the highest performance P-state in OS. This setting only can be seen when “Power Management” be selected to “OS Control” mode.
Memory Configuration Scroll to this item and press Enter to view the following screen: Option CS Sparing Enable (Disabled default) Description Reserve a spare memory rank in each channel.
SATA Configuration Scroll to this item and press Enter to view the following screen: Option OnChip SATA Channel (Enabled default) Description Selects this item to enable or disable Onboard SATA controller. OnChip SATA Type (Native IDE default) Native IDE: Native mode. AMD_AHCI: Use AMD AHCI option ROM. IDE->AMD_AHCI: No AHCI option ROM, use AMD AHCI driver (need load driver when install OS, windows 2008 R2 had native support.
Option SATA Port1~6 Description While entering Setup, BIOS auto-detects the presence of SATA devices and displays the status of detected SATA HDDs. Power Saving features (Disabled default) Selects this item to enable or disable power saving features in SB. SATA-AHCI Ports Auto Clk Ctrl (Enabled default) To enable this option will shutdown the clocks for unused SATA ports in AHCI modes. This will enable some power savings.
Select SATA Port 1-6 to configure each device on the SATA channel using the following screen: Option Device Description Displays the type of device assigned to this channel. Vendor Displays the manufacture’s name of the device. Size Displays the size of the device (GB).
Hyper Transport Configuration Scroll to this item and press Enter to view the following screen: Option Coherent HT Link Speed (HT3 default) Description Selects coherent HT link frequency. Non-Coherent HT Link Speed (HT3 2600MHz default) This option is to set Non-Coherent HT Link frequency and will base on CPU core number to have different selections.
PCI Configuration Scroll to this item and press Enter to view the following screen: Option iSCSI Remote Boot (Disabled default) Description If Enabled, onboard LAN controller will be configured to support iSCSI Remote Boot. NIC1-82576EB (Enable without PXE default) Selects this item to enable or disable onboard NIC1 controller and PXE support. This item only can be seen if “iSCSI Remote Boot” is Disabled.
USB Configuration Scroll to this item and press Enter to view the following screen: Option Module Version Description Displays the module version. USB Devices Enabled Displays USB devices currently detected. Legacy USB Support (Enabled default) Selects this item to enable or disable legacy USB support. USB Port 1(BMC) (Enabled default) Selects these items to enable or disable the corresponding USB port.
Option USB Port 6 (Rear Up) (Enabled default) Description Selects these items to enable or disable the corresponding USB port. USB Port 10 (Internal) (Enabled default) Selects these items to enable or disable the corresponding USB port. Boot Menu This page enables you to set POST boot parameters. Scroll to this item and press Enter to view the following screen: Option Boot Settings Configuration Description Configures the settings during system boots.
Option Hard Disk Drives Description Specifies the boot device priority sequence from the available hard drives. This item only can be seen when system have bootable Hard Disk Drives. CD/DVD Drives Specifies the boot device priority sequence from available CD/DVD Drives. This item only can be seen when system have bootable CD/DVD Drives. USB Drives Specifies the boot device priority sequence from available USB Drives. This item only can be seen when system have bootable USB Drives.
Boot Settings Configuration Select this item and press Enter to view the following submenu items: Option Quick Boot (Enabled default) Description Allow BIOS to skip certain tests while booting, which will decrease the time needed to boot the system. Quiet Boot (Enabled default) Disabled: displays normal POST messages. Enabled: displays OEM logo instead of POST messages. Wait For ‘F1’ if Error (Disabled default) Wait for F1 key to be pressed if error occurs.
Option Force USB First (Disabled default) Description Enable or disable USB to be the first boot device, the priority is higher than PXE. It will take effect on the next boot.
Server Menu This page enables you to configure Server parameters. Scroll to this item and press Enter to view the following screen: Option Status of BMC Description Displays the BMC status. IPMI Specification Version Displays the IPMI specification version. BMC Firmware Version Displays the BMC firmware version. PIC Firmware Version Displays the PIC firmware version. NIC1 MAC Address Displays the NIC1 MAC address. NIC2 MAC Address Displays the NIC2 MAC address.
Option Set BMC LAN Configuration Description Inputs for Set LAN Configuration command. Each item in this group may take considerable amount of time. Remote Access Configuration Configures Remote Access. Restore on AC Power Loss (Power Off default) System action to take on AC power loss recovery. Power Staggering AC Recovery (Immediate default) Configures power recovery behavior. This item only can be seen when “Remote on AC Power Loss” be selected in “Power On” or “Last State”.
LAN Configuration Select Set BMC LAN Configuration to view the following submenu: Option Channel Number Description Displays the channel number. Channel Number Status Displays the channel number status. BMC LAN Port Configuration (Shared-NIC default) Sets BMC LAN Port to dedicated-NIC or sharedNIC. DHCP Enabled (Enabled default) Enables or disables BMC LAN to get LAN IP from DHCP. IP Address (Input by user) Uses this screen to input IP address.
Option Gateway Address (Input by user) Description Uses this screen to input Gateway address. Current Mac address in BMC Displays the current Mac address in BMC. Remote Access Configuration Select Remote Access Configuration to view the following submenu: Option EMS support (SPCR) (Disabled default) Description Enables or disables EMS support, including ACPI SPCR table pointer to RSDT pointer list. Remote Access (Enabled default) Enables or disables remote access support.
Option Serial Port Number (COM2 default) Description Selects serial port for console redirection. Serial Port Mode (115200 8,n,1 default) Selects serial port settings. Flow Control (None default) Selects flow control for console redirection. Redirection After BIOS POST (Always default) Disabled: turn offs the redirection after POST. Always: Redirection is always active. (Some Oss may not work if set to Always.) Terminal Type (ANSI default) Selects the target terminal type.
Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: Option Supervisor Password Description Displays whether the supervisor password is installed or not. User Password Displays whether the user password is installed or not. Change Supervisor Password Installs or changes the password.
Option User Access Level (Full Access default) Description Limited: allows only limited fields to be changed such as Date and Time. No Access: prevents User access to the Setup Utility. View Only: allows access to the Setup Utility but the fields cannot be changed. This item only can be seen when the Supervisor password is installed. Change User Password Installs or changes the password. Clear User Password Immediately clears the User password.
Exit Menu Scroll to this item and press Enter to view the following screen: Option Save Changes and Exit Description Exit system setup after saving the changes. F10 key can be used for this operation. Discard Changes and Exit Exit system setup without saving any changes. ESC key can be used for this operation. Discard Changes Discards changes done so far to any of the setup questions. F7 key can be used for this operation.
Option Load 2nd Defaults Description Load second default values for all the setup questions. This item only selectable if 2nd Defaults was saved before. The first time to save 2nd Default in setup, the item will not be displayed immediately, only available from the next boot. Save 2nd Defaults Save all setup questions’ current value as second default.
3 Installing System Components Safety Instructions WARNING: Working on systems that are still connected to a power supply can be extremely dangerous. CAUTION: System components and electronic circuit boards can be damaged by discharge of static electricity. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Hard Drives The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar. Following is an example showing the replacement procedure of a 3.5-inch hard drive. Removing a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. NOTE: This section is applicable to systems with hot-swappable hard drives only. 1 Turn the lock lever counterclockwise until it points to the unlock symbol.
Installing a Hard-Drive Blank 1 With the lever on the hard-drive blank open, slide the hard-drive blank into the drive bay until the hard-drive blank makes contact with the backplane. See Figure 3-2. 2 3 Close the release handle to lock the hard drive blank in place. Turn the lock lever clockwise to the lock symbol. See Figure 3-2. Removing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-3. Removing and Installing a Hard-Drive Carrier 1 release button 2 lock lever 3 release handle 4 hard-drive carrier Installing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing a Hard Drive From a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-4. Removing and Installing a Hard Drive from the Hard-Drive Carrier 1 hard drive 3 hard-drive carrier 2 screw (4) Installing a Hard Drive into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Power Supplies NOTE: The following table lists the maximum supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode if the power requirement exceeds the installed system power capacity, the BIOS will throttle the CPUs. Also, if CPU Power Capping is enabled, then CPU throttling occurs on configurations that exceed the cap value. Table 3-1.
Recommended Configuration Memory - 4G, 1333, 2Rx4X72, 8, 240 HDD - 600G, SAS6, 15K, 3.5, SGT Full Configuration This includes full quantity of processors (95W), memory (4G, 1333, 2R) and HDD (600G, SAS6, 15K, 3.5). Removing a Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3-5. Removing and Installing a Power Supply 1 handle 3 release lever 2 power supply Installing a Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
power outlet. NOTE: When installing a new power supply in a system with two power supplies, allow several seconds for the system to recognize the power supply and determine its status. System-Board Assembly Removing a System-Board Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3-6. Removing and Installing a System-Board Assembly 1 retaining latch 2 screw 3 handle 4 System-board assembly Installing a System-Board Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Heat Sinks Removing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-7. Removing and Installing the Heat Sink 1 screw (4) 2 heat sink Installing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
5 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. 6 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Processors Removing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3-8. Removing and Installing a Processor 1 processor shield 2 processor 3 notch in processor (2) 4 socket key (2) 5 socket-release lever 6 ZIF socket Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1 Unpack the processor if it has not been used previously. If the processor has already been used, remove any thermal grease from the top of the processor using a lint-free cloth. 2 Align the processor with the socket keys on the ZIF socket. See Figure 3-8. CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the ZIF socket.
Expansion-Card Assembly and Expansion Card Removing the Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-9. Removing the Expansion-Card Assembly 1 5 screw (4) 2 expansion-card assembly Remove the screw securing the expansion card. Figure 3-10.
6 Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 7 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and close the expansion-card latch. NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
7 Grasp the filler bracket by its edges, and carefully remove it from the expansion-card connector. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-cards slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. 3 Remove the expansion card. See "Removing the Expansion Card" on page 75. Remove the two screws securing the expansion-card connector to the expansion-card bracket. See Figure 3-11. 4 5 Pull the expansion-card connector away from the expansion-card racket. See Figure 3-11. Figure 3-11.
Installing the Expansion-Card Connector CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
3 4 Disconnect all the cables from the daughter card. Remove the three screws that secure the daughter card. See Figure 312. 5 Lift the daughter card out of the system-board assembly. See Figure 312. Figure 3-12. Removing and Installing the SAS Daughter Card 1 screw (3) 2 daughter card Installing the SAS Daughter Card CAUTION: Many repairs may only be done by a certified service technician.
3 4 Reconnect all the cables to the daughter card. Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. 5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. System Memory Each system board has twelve unbuffered or registered DDR3-DIMM slots for the installation of up to twelve DDR3-800/1066/1333 memory chips to support processor 0 and processor 1.
Figure 3-13. Memory Slot Locations 1 3 5 7 9 11 DIMM_C2 DIMM_C0 DIMM_D1 DIMM_B0 DIMM_B2 DIMM_A1 2 4 6 8 10 12 DIMM_C1 DIMM_D2 DIMM_D0 DIMM_B1 DIMM_A0 DIMM_A2 Table 3-2.
DIMM 1 2 2 4 SR/DR 4 6 8 12 QR 4 DIMM D0 − − − − − − √ √ − DIMM D1 − − − − − − − √ √ Processor 1 DIMM DIMM D2 C0 − − − − − − − − √ − − − √ √ √ √ − − DIMM C1 − − − − − − − √ √ DIMM C2 − − √ − √ − √ √ − NOTE: An empty DIMM socket is marked as “−”. For best performance, all the memory modules installed must be of the same speed, capacity, and from the same manufacturer. SR is Single Rank, DR is Dual Rank and QR is Quad Rank.
4 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-14. 5 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 6 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.
6 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. See Figure 3-14. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. Figure 3-14. Installing and Removing a DIMM 1 memory module 3 memory module socket ejector (2) 2 memory module socket 7 Press down on the memory module with your thumbs to lock the memory module into the socket.
10 Start up the system, press to enter the System Setup program, and check the System Memory settings on the main System Setup screen. The system should have already changed the value to reflect the newly installed memory. 11 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 10 of this procedure, to ensure that the memory modules are firmly seated in their sockets.
Figure 3-15. Removing and Installing the Interposer Extender 1 screw (5) 3 interposer extender 2 interposer-extender tray Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. System Battery Replacing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See your safety information for additional information. CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-16. Replacing the System Battery 1 system battery 2 positive side of battery connector 3 retention clip 4 negative side of battery connector 3 Locate the battery location. See “System Board Connectors” on page 147. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 4 Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector.
7 Replace the system-board assembly. See “Installing a System-Board Assembly” on page 69. 8 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals. 9 Enter the System Setup program to confirm that the battery is operating properly. See “Using the System Setup Program” on page 30. 10 Enter the correct time and date in the System Setup program’s Time and Date fields. 11 Exit the System Setup program.
5 Slide and lift the RAID battery away from the RAID battery carrier. See Figure 3-17. Figure 3-17. Removing and Installing the RAID Battery 1 RAID battery latch 2 RAID battery 3 RAID battery carrier 4 system-board assembly Installing the RAID Battery 1 Insert the RAID battery into the battery carrier until the RAID battery latch locks into place. See Figure 3-17. 2 Connect the RAID battery cable to the connector on the PERC card. 3 Replace the system-board assembly.
Removing the RAID Battery Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-18. Removing and Installing the RAID Battery Carrier 1 RAID battery carrier 3 system-board assembly 2 screw (3) Installing the RAID Battery Carrier 1 Place the RAID battery carrier in position on the interposer extender. See Figure 3-18. 2 Replace the screws securing the RAID battery carrier to the interposer extender. See Figure 3-18. 3 Install the RAID battery into the RAID battery carrier. See “Installing the RAID Battery” on page 92. Replace the system-board assembly.
System Board Removing a System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-19. Removing and Installing the System Board 1 screw (8) 3 system-board assembly 2 system board Installing a System Board 1 2 Unpack the new system board. Holding the system board by the edges, slide the system board into the system-board assembly. 3 Replace the eight screws to secure the system board to the systemboard assembly. 4 Transfer the processors to the new system board. See "Removing a Processor" on page 72 and "Installing a Processor" on page 73.
7 If applicable, install the SAS daughter card. See "Installing the SAS Daughter Card" on page 81. 8 Install the expansion-card assembly. See "Installing the Expansion Card" on page 77. 9 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. 10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Opening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you.
Figure 3-20. Opening and Closing the System 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing the System 1 Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-20. 2 Secure the cover with the securing screw. See Figure 3-20. Cooling Fans Removing a Cooling Fan WARNING: Do not attempt to operate the system without the cooling fans.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 3 Open the system. See "Opening the System" on page 97. Remove the power supply. See "Removing and Installing a Power Supply" on page 67. 4 Disconnect all the cables from the first power distribution board. See Figure 5-12. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
Figure 3-22. Removing and Installing a Power Distribution Board 1 1st power distribution board 2 screw (4) 3 power distribution board-connector 4 screw (4) 5 2nd power distribution board Installing a Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: To install the second power distribution board that is below the first power distribution board, angle the board during installation. 2 Replace the screws securing the second power distribution board to the system. See Figure 3-22. 3 4 Replace the power distribution board-connector. See Figure 3-22. Connect all the cables to the second power distribution board. See Figure 5-12. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 3 Open the system. See "Opening the System" on page 97. Remove the power distribution boards. See "Removing a Power Distribution Board" on page 100. 4 Disconnect all the cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
Installing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
2 3 Open the system. See "Opening the System" on page 97. Remove the system-board assemblies. See "Removing a System-Board Assembly" on page 68. 4 Remove the cooling fans. See "Removing a Cooling Fan" on page 98. 5 Remove the screws that secure the cooling-fan brackets to the chassis. See Figure 3-24. 6 Lift the cooling-fan brackets out of the chassis. See Figure 3-24. Figure 3-24.
9 Lift the upper middle plane out. See Figure 3-25. Figure 3-25. Removing and Installing the Upper Middle Plane 1 screw (9) 2 upper middle plane 10 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-26. 11 Lift the mid-plane holder support out of the chassis. Figure 3-26.
Figure 3-26. Removing and Installing the Mid-plane Holder Support 1 screw (4) 2 mid-plane holder support 12 Remove the screws that secure the mid-plane holder to the chassis. Figure 3-27. 13 Lift the mid-plane holder out of the chassis. See Figure 3-27.
Figure 3-27. Removing and Installing the Mid-plane Holder 1 screw (8) 2 mid-plane holder 14 Remove the screws that secure the lower middle plane to the chassis. Figure 3-28. 15 Disconnect all the cables from the lower middle plane. See Figure 5-9. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
Figure 3-28. Removing and Installing the Lower Middle Plane 1 screw (8) 2 lower middle plane Installing the Middle Planes CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5 Replace the screws that secure the middle plane holder to the chassis. See Figure 3-27. 6 7 Place the mid-plane holder support into the chassis. See Figure 3-26. Replace the screws that secure the mid-plane holder support to the chassis. See Figure 3-26. 8 Place the upper middle plane on the middle plane holder. See Figure 325. 9 Replace the screws that secure the middle plane to the middle plane holder. Figure 3-25. 10 Connect all the cables to the upper middle plane. See Figure 5-9.
Backplanes NOTE: Following is the replacement procedure of SATA2 and SAS backplane for 3.5-inch hard drive systems. Replacement procedure for 2.5-inch of SATA2 and SAS backplane is similar to backplane for 3.5-inch hard drive systems. Removing the Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3-29. Removing and Installing the Backplane 1 hard-drive cage 2 screw (10) 5 Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-30. 6 Disconnect all the cables from the backplane. See Figure 5-3 for 3.5inch hard drives and Figure 5-5 for 2.5-inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
Figure 3-30. Removing and Installing the Hard-Drive Cage 1 hard-drive cage 9 2 front-panel assembly (2) Remove the screws that secure the backplane to the hard-drive cage. See Figure 3-31. 10 Remove the backplane from the hard-drive cage. See Figure 3-31.
Figure 3-31. Removing and Installing the Backplane From the HardDrive Cage 1 hard-drive cage 3 screw (10) 2 backplane Installing the Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5 6 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives and Figure 5-5 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. Connect front panel cables to the fan controller board. See Figure 5-11. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 7 8 Replace the screws that secure the hard-drive cage. See Figure 3-29.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 4 Remove the screws that secure the hard-drive cage to the chassis. See Figure 3-32. Figure 3-32. Removing and Installing the 2.
7 Disconnect all the cables from the expander card. See Figure 5-7. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 8 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
11 Remove the backplane with the expander card from the hard-drive cage. See Figure 3-34. Figure 3-34. Removing and Installing the Backplane with the Expander Card From the Hard-Drive Cage 1 hard-drive cage 2 2.5-inch hard-drive backplane 3 screw (10) 4 expander card 12 Remove the expander card from the 2.5-inch hard-drive backplane. See Figure 3-35.
Figure 3-35. Removing and Installing the Expander Card From the Backplane 1 2.5-inch hard-drive backplane 2 expander card Installing the Expander Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5 6 7 8 Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-33. Connect all the cables to the backplane. See Figure 5-5 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. Connect all the cables to the expander card. See Figure 5-7. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
2 Remove all the hard drives. See "Removing a Hard-Drive Carrier” on page 61. 3 4 Open the system. See "Opening the System" on page 97. Disconnect all the cables from the backplane. See Figure 5-3 for 3.5inch hard drives and Figure 5-6 for 2.5-inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
Figure 3-36. Removing and Installing a Front Panel Assembly 1 front-panel assembly 2 screw (2) 11 Push aside the retention hooks on the front-panel assembly. See Figure 3-37. 12 Remove the front panel from the front-panel assembly. See Figure 3-37.
Figure 3-37. Removing and Installing a Front Panel 1 front-panel assembly 3 retention hooks 2 front panel Installing the Front Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5 Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-30. 6 Replace the screws that secure the hard-drive cage to the chassis. See Figure 3-29. 7 Connect front panel cables to the fan controller board. See Figure 5-11. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 8 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives and Figure 5-6 for 2.5-inch hard drives.
4 Disconnect all the cables from the backplane. See Figure 5-3 for 3.5inch hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 5 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system.
Figure 3-38. Removing and Installing the Sensor Board 1 sensor board 2 screw Installing the Sensor Board for 3.5” HDD System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
6 7 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. Connect front panel cables to the fan controller board. See Figure 5-11. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 8 9 Close the system. See "Closing the System" on page 98. Replace the hard drives.
5 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 6 Remove the hard drive cage from the chassis. See Figure 3-30. 7 8 Disconnect the cable from the sensor board assembly. See Figure 5-13.
11 Remove the sensor board from the sensor-board holder. See Figure 340. Figure 3-40. Removing and Installing the Sensor Board 1 screw 2 sensor-board holder Installing the Sensor Board for 2.5” HDD System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5 6 Replace the hard drive cage into the chassis. See Figure 3-30. Replace the screws that secure the hard-drive cage to the chassis. See Figure 3-29. 7 Connect all the cables to the backplane. See Figure 5-6 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 8 Connect front panel cables to the fan controller board. See Figure 5-11.
4 Troubleshooting Your System Safety First – For You and Your System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Before removing the system cover, disconnect all power, then unplug the AC power cord, and then disconnect all peripherals, and all LAN lines. CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any video output. See "System Memory" on page 82. For all other startup issues, note any system messages that appear onscreen. See "Using the System Setup Program” on page 30 for more information.
4 5 Replace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. Power down all attached USB devices and disconnect them from the system. 6 Restart the system and, if your keyboard is functioning, enter the system setup program. Verify that all USB ports are enabled. See "USB Configuration" on page 44.
4 Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 162. Troubleshooting a NIC 1 Restart the system and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicators (Management Port)" on page 21. • • If the link indicator does not light, check all cable connections.
Troubleshooting a Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
4 Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery. See “Replacing the System Battery” on page 89. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Troubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7 Restart the system. If the problem is resolved, close the system. See "Closing the System" on page 98. If the replacement fan does not operate, see "Getting Help" on page 162. Troubleshooting System Memory CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. 6 Reseat the memory modules in their sockets. See "Installing the Memory Modules" on page 85. Install the system-board assembly. See "Installing a System-Board Assembly" on page 69. 7 8 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
17 If the memory problem is still indicated, repeat step 10 through step 16 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help" on page 162. Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3 Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Using the System Setup Program” on page 30. If the problem persists, see "Getting Help" on page 162. Troubleshooting a Storage Controller NOTE: When troubleshooting a SAS RAID controller, also see the documentation for your operating system and the controller. 1 2 Enter the System Setup program and ensure that the SAS controller is enabled.
6 Ensure that the controller card is firmly seated into the system board connector. See "Installing the Expansion Card" on page 77. 7 If you have a battery-cached SAS RAID controller, ensure that the RAID battery is properly connected and, if applicable, the memory module on the RAID card is properly seated. 8 Ensure that the cables are firmly connected to the storage controller and the SAS backplane board. 9 Install the system-board assembly. See "Installing a System-Board Assembly" on page 69.
5 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 6 If the problem is not resolved, see "Getting Help" on page 162. Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, the processor is faulty. See "Getting Help" on page 162. 11 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 12 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. 13 Replace processor 1 with processor 2. See "Installing a Processor" on page 73. 14 Repeat step 9 through step 11.
5 Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1.
19 BIOS recovery jumper 20 onboard SATA2 connector 6 21 expansion slot 22 internal COM connector 23 BMC disable jumper 24 power button 25 VGA port 26 serial port 27 clear CMOS jumper 28 COM switch 29 management port 30 NIC2 connector (RJ45) 31 NIC1 connector (RJ45) 32 ID LED 33 USB ports Backplane Connectors 3.5" drives Figure 5-2. Front View of the Backplane 1 3.
Figure 5-3.
2.5" drives Figure 5-4. Front View of the Backplane 1 SATA2 and SAS connectors 1 to 6 for system board 1 (from left to right) 2 SATA2 and SAS connectors 1 to 6 for system board 2 (from left to right) 3 SATA2 and SAS connectors 1 to 6 for system board 3 (from left to right) 4 SATA2 and SAS connectors 1 to 6 for system board 4 (from left to right) 5 2.5” backplane Figure 5-5.
5 SATA2 hard drive connectors 1 to 6 for system board 2 (from right to left) 6 SATA2 hard drive connectors 1 to 6 for system board 1 (from right to left) 7 backplane jumper 8 SGPIO connector A for system board 1 9 SGPIO connector B for system board 1 10 CPLD JTAG connector 11 SGPIO connector A for system board 2 12 SGPIO connector B for system board 2 13 SGPIO connector A for system board 3 14 SGPIO connector B for system board 3 15 CPLD JTAG connector 16 SGPIO connector A for system
Expander Card Connectors Figure 5-7.
Middle Plane Connectors Figure 5-8.
Interposer Extender Connectors Figure 5-9.
Daughter Card Connectors Figure 5-10.
Fan Controller Board Connectors Figure 5-11.
Power Distribution Board Connectors Figure 5-12.
Sensor Board Connectors Figure 5-13. Sensor Board Connectors 1 power connector 2 sensor board Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Table 5-1. System Configuration Jumper Jumper JP4 JP3 J5 JP9 JP1 Function Clear Password BIOS Recovery COM Port Switch** Clear CMOS BMC Configuration Off *Disable *Disable *Disable *Disable *Disable On Enable Enable Enable Enable Enable NOTE: The * in the table of system configuration jumper describes the default status and the default state is not active state.
Figure 5-15. Jumper Installed on Backplane Table 5-2. Jumpers Installed on Backplane Jumper A B C D Function HDD Type Select SAS Code Select MFG Test LED Control Off *Disable *Disable *Disable *Disable On Enable Enable Enable Enable NOTE: The * in the table of backplane jumper describes the default status and the default state is not active state. When connecting the 1CH SAS daughter card, insert the jumper cover onto the hard drive type select jumper.
Figure 5-16. Jumper Installed on Expander Card Table 5-3. Jumpers Installed on Expander Card Jumper A B C D Function SAS Card Selection MLB Mode Selection UART Selection Reserved Off *Disable *Disable *Disable − On Enable Enable Enable − NOTE: The * in the table of system configuration jumper describes the default status and the default state is not active state.
6 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
7 Index A about your system, 11 B back panel features, 18 backplane installing, 115 removing, 112 backplane jumper settings, 159 batteries troubleshooting, 137 battery (system) replacing, 89 blank hard drive, 60 C collecting system event Log, 24 contacting dell, 162 cooling fans installing, 100 removing, 98 troubleshooting, 139 D damaged systems troubleshooting, 137 daughter card installing, 81 removing, 80 Dell contacting, 162 drive blank installing, 61 removing, 60 E expansion card installing, 77 rem
heat sinks installing, 71 removing, 70 I indicator codes AC power, 22 hard-drive indicator, 14 NIC, 20 NIC (Management Port), 21 power and system board, 21 indicators back panel, 18 front panel, 12 installing backplane, 115 cooling fan, 100 expander card, 12020 expansion card, 77 expansion card connector, 80 front panel, 124 hard drive blank, 61 heat sink, 71 hard drive carrier, 62 interposer extender, 88 memory modules, 85 middle planes, 110 power supply, 67 processor, 73 SAS daughter card, 81 sensor boar
processor installing, 73 removing, 72 processors troubleshooting, 145 R removing backplane, 112 cooling fan, 98 daughter card, 80 expander card, 116 expansion card, 75 expansion card connector, 78 fan controller board, 103 front panel, 121 hard drive, 61 hard drive blank, 60 heat sink, 70 interposer extender, 87 memory modules(DIMMs), 84 middle planes, 105 power distribution board, 100 power supply, 66 processor, 72 sensor board, 125 system board, 95 system board assembly, 68 replacing system battery, 89
T telephone number, 162 troubleshooting cooling fans, 139 damaged system, 137 expansion cards, 144 external connections, 133 hard drive, 142 keyboard, 133 memory, 140 NIC, 135 processors, 145 SAS RAID controller daughter card, 143 sequence, 132 166 | Index system battery, 137 system boot issues, 24 system cooling problems, 139 video, 133 wet system, 136 V video troubleshooting, 133 W warranty, 28 wet system troubleshooting, 136
