Owners Manual
Table Of Contents
- About Your System
- Accessing System Features during Startup
- Front-Panel Features and Indicators
- Hard-Drive Indicator Patterns
- Service Tag
- Back Panel Features and Indicators
- System-Board Assembly Configurations
- LAN Indicator Codes
- Power and System Board Indicator Codes
- Power Supply Indicator Codes
- BMC Heart Beat LED
- Post Error Code
- System Event Log
- Sensor Data Record
- Other Information You May Need
- Using the System Setup Program
- Removing and Installing System Components
- Safety Instructions
- Recommended Tools
- Opening and Closing the System
- Inside the System
- Cooling Fans
- Hard Drives
- Removing a 3.5-inch Hard-Drive Blank
- Installing a 3.5-inch Hard-Drive Blank
- Removing a 2.5-inch Hard-Drive Blank
- Installing a 2.5-inch Hard-Drive Blank
- Removing a Hard-Drive Carrier
- Installing a Hard-Drive Carrier
- Removing a Hard Drive from a Hard-Drive Carrier
- Installing a Hard Drive into a Hard-Drive Carrier
- Installing a 2.5” SSD into a 3.5” Hard-Drive Carrier
- Power Supplies
- System-Board Assembly
- Air Baffle
- Heat Sinks
- Processors
- Interposer Extender for 2U Node
- Expansion-Card Assembly and Expansion Card
- PCI-E Slot Priority
- RAID Card
- LSI 9265-8i Card
- LSI 9265-8i RAID Battery
- Riser Card
- Optional Mezzanine Cards
- Removing the LSI 2008 SAS Mezzanine Card
- Installing the LSI 2008 SAS Mezzanine Card
- Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node)
- Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node)
- Removing the 1GbE Mezzanine Card
- Installing the 1GbE Mezzanine Card
- Removing the 10GbE Mezzanine Card
- Installing the 10GbE Mezzanine Card
- Mezzanine-Card Bridge Board
- System Memory
- System Battery
- System Board
- Power Distribution Boards
- Middle Planes
- Direct Backplanes
- 2.5-inch Hard Drive Expander Configuration
- Front Panels
- Sensor Boards
- Removing the Sensor Board for 3.5” Hard-Drive System
- Installing the Sensor Board for 3.5” Hard-Drive System
- Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive System
- Removing the Sensor Board for 2.5” Hard-Drive System
- Installing the Sensor Board for 2.5” Hard-Drive System
- Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive System
- Troubleshooting Your System
- Minimum Configuration to POST
- Safety First – For You and Your System
- Installation Problems
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting a Hard Drive
- Troubleshooting a Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting Processors
- IRQ Assignment Conflicts
- Jumpers and Connectors
- C6220 II System Board Connectors
- C6220 System Board Connectors
- Backplane Connectors
- Middle Plane Connectors
- Interposer Extender for 2U Node Connectors
- LSI 2008 SAS Mezzanine Card Connectors
- 1GbE Mezzanine Card Connectors
- 10GbE Mezzanine Card Connectors
- Power Distribution Board 1 Connectors
- Power Distribution Board 2 Connectors
- Sensor Board Connectors
- Jumper Settings
- Getting Help
- Index
Troubleshooting Your System | 327
If the problem persists, see “Getting Help” on page 349.
Troubleshooting a Storage Controller
NOTE:
When troubleshooting a SAS RAID controller, also see the documentation
for your operating system and the controller.
1. Enter the System Setup program and ensure that the SAS
controller is enabled. See “Using the System Setup Program” on
page 65.
2. Restart the system and press the applicable key sequence to
enter the configuration utility program.
• <Ctrl><C> for a
LSI 9210-8i HBA Card or LSI SAS 2008
mezzanine card
• <Ctrl><H> for a LSI 9265-8i SAS RAID Card
See the controller’s documentation for information about
configuration settings.
3. Check the configuration settings, make any necessary
corrections, and restart the system.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
4. Turn off the system and attached peripherals, and disconnect the
system from its electrical outlet.
5. Remove the system-board assembly. See “Removing a System-
Board Assembly” on page 172.
6. Ensure that the controller card is firmly seated into the system
board connector. See “Installing the Expansion Card” on page
190.