Dell PowerEdge C6320 Owner's Manual Regulatory Model: B08S Regulatory Type: B08S003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Dell PowerEdge C6320 product overview.......................................................................................................8 Supported configurations for PowerEdge C6320 system............................................................................................ 8 Accessing system features during startup......................................................................................................................9 Front panel features and indicators..................
Boot Manager.................................................................................................................................................................. 55 Viewing Boot Manager..............................................................................................................................................55 Boot Manager main menu........................................................................................................................................
Removing the cooling shroud .................................................................................................................................. 82 Installing the cooling shroud .................................................................................................................................... 83 Heat sinks.........................................................................................................................................................................
Power distribution boards.............................................................................................................................................. 115 Removing the power distribution board 1...............................................................................................................115 Removing the power distribution board 2..............................................................................................................
Troubleshooting the video subsystem......................................................................................................................... 158 Troubleshooting a USB device...................................................................................................................................... 158 Troubleshooting a serial I/O device..............................................................................................................................
1 Dell PowerEdge C6320 product overview The Dell PowerEdge C6320 is an ultra-dense 2U server that can support up to four independent two-socket (2S) servers. Each independent server features dual Intel Xeon E5-2600v3 or Intel Xeon E5-2600v4 series processors with up to 22 cores, C612 chipset for I/O connectivity, DDR4 memory, dual-port embedded 10 Gigabit Ethernet controllers (SFP+), and integrated iDRAC8 systems management with a dedicated RJ45 connection.
Figure 1. Supported configurations for C6320 Accessing system features during startup The following keystrokes provide access to system features during startup. NOTE: The hot keys of SAS or SATA card or PXE support are available in BIOS boot mode only. There is no hot key to boot in the the UEFI mode. Keystroke Description F2 Enters the System Setup program. F11 Enters the BIOS Boot Manager. F12 Starts Preboot eXecution Environment (PXE)/iSCSI boot.
Keystroke Description Ctrl +C Enters the LSI 2008 SAS Mezzanine Card Configuration Utility. For more information, see the SAS adapter documentation. Ctrl+R Enters the PERC 9 Card Configuration Utility. For more information, see the documentation for your SAS RAID card. Ctrl+Y Enters the MegaPCLI SAS RAID Management Tool. Ctrl+S Enters the utility to configure onboard LAN settings for PXE boot. For more information, see the documentation for your integrated LAN.
Item Indicator, button or connector 9 Power-on indicator or system state indicator or power button for system board 3 Icon Description NOTE: When turning on the system, the video monitor can take from several seconds to over two minutes to display an image, depending on the number and capacity of DIMMs installed in the system.
Figure 5. 2.5-inch hard drive indicators 1 hard drive status indicator (green and amber) 2 hard drive activity indicator (green) Table 2.
Controller Hard drive type Function Rebuild Abort Activity LED Status LED Green Green Amber Off On 3000 ms Off 6000 ms Off 9000 ms On 3000 ms Off 000 ms Back panel features and indicators Figure 6. Back panel with four system boards Table 3. Back panel features and indicators Item Indicator, button, or connector Icon Description 1 PSU 2 Up to 1400 W AC, 1600 W AC, or 1400 HVDC PSUs. 2 PSU 1 Up to 1400 W AC, 1600 W AC, or 1400 HVDC PSUs.
Item Indicator, button, or connector Icon Description The power button controls the DC PSU output to the system. NOTE: When turning on the system, the video monitor can take from several seconds to over two minutes to display an image, on the basis of the disk space available in the system. NOTE: On ACPI-compliant operating systems, turning off the system by using the power button causes the system to perform a graceful shutdown before the system is turned off.
Component Indicator Condition Blinking at speed relative to packet density. Off No link/activity present • • • D0 (uninitialized) D3 (cold) S4 (hibernation) Figure 8. LAN indicators (management port) 1 speed indicator 2 link and activity indicator Table 5.
Component Indicator Condition Blinking blue Only IPMI using Chassis Identify Command Blink On Off IPMI using Chassis Identify Command Off or ID Button Press ID Off Related links Front panel features and indicators Back panel features and indicators Power Supply Unit indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. 1400 W AC/1400 W HVDC PSUs Figure 9.
1600 W AC/1600 W HVDC PSU Figure 10. PSU status indicator 1 PSU 2 AC power indicator Table 8. 1600 W AC/1600 W HVDC PSU indicators Component Indicator Condition AC power indicator Solid amber Standby mode with Fan Lock for 15 seconds. Standby mode with OTP range Active mode with +12 V DC Fault Active mode with Fan Lock for 15 seconds.
Baseboard Management Controller (BMC) heart beat LED The system board provides BMC heart beat LED (CR17) for BMC debugs. The BMC heart beat LED is green. When the system AC power is connected, the LED glows. When BMC firmware is ready, the BMC heart beat LED blinks. Figure 11.
Processor 3.5-inch hard drive chassis 2.
Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis 145 W (14 cores) E5-2697 v3 145 W (18 cores) E5-2699 v3 135W (8/6/4 cores) and 145W (22/18/16 cores) • • PERC H730/H330 are not supported Restricted to total 8 hard drives E5-2667 v4 E5-2643 v4 PERC H730/330 are not supported E5-2637 v4 E5-2699 v4 E5-2697 v4 E5-2697A v4 Table 10. Fresh air cooling configuration restrictions Processor 3.5-inch hard drive chassis 2.
Processor 3.5-inch hard drive chassis 2.
Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is found on the front of the system and Service Tag is found on the front of the system. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. The Service Tag locations on the chassis are as follows: Figure 12. Service Tag location Figure 13.
Figure 15. Service Tag linkage NOTE: Hard drives that are under warranty are linked to the appropriate Service Tag of the node.
2 Documentation resources This section provides information about the documentation resources for your system. Table 11. Documentation resources for system Task Document Location Setting up your system For information about installing the system into a Dell.com/poweredgemanuals rack, see theRack documentation included with your rack solution or the Getting Started With Your System document that is shipped with your system. For information about turning on the system and Dell.
Task Document Location For information about installing and using Active System Manager (ASM), see the Active System Manager User’s Guide. Dell.com/asmdocs For understanding the features of Dell Lifecycle Controller (LCC), see the Dell Lifecycle Controller User’s Guide. Dell.com/idracmanuals For information about partner programs enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents. Dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Chassis dimensions Figure 16. Chassis dimensions of PowerEdge C6320 system Table 12. Dimensions of the Dell PowerEdge C6320 system Xa Xb Y Za (with bezel) Za (without bezel) Zb Zc 482.4 mm 448.0 mm 86.8 mm 28.2 mm 28.2 mm 764.2 mm 790.
Processor specifications Dell PowerEdge C6320 supports up to two Intel Xeon E5-2600 v3 or Intel Xeon E5-2600 v4 product family processors in four independent servers. PSU specifications Dell PowerEdge C6320 system supports up to two AC or HVDC power supply units (PSUs). Dell PowerEdge C6320 does not support a mixed installation of 1400 W and 1600 W power supply units.
Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets Table 15. Temperature specifications Temperature Specifications Storage –40° to 65°C (–40° to 149°F) with a maximum temperature gradation of 20°C per hour. Continuous operation (for altitude less than 950 m or 3117 ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Expanded operating temperature Specifications • • Dell PowerEdge RAID Controller (PERC) H330 card with CPU TDP ≥ 120 W. Non Dell-qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Table 17. Relative humidity specifications Relative humidity Specifications Operating 20% to 80% (noncondensing) with a maximum humidity gradation of 10% per hour Storage 5% to 95% (non-condensing) Table 18.
4 Initial system setup and configuration Setting up your system Complete the following steps to set up your system: 1 Unpack the system. 2 Install the system into the rack. For more information about installing the system into the rack, see your Dell PowerEdge C6320 Getting Started Guide at Dell.com/poweredgemanuals. 3 Connect the peripherals to the system. 4 Connect the system to its electrical outlet. 5 Turn the system on by pressing the power button or by using iDRAC.
Log in to iDRAC You can log in to iDRAC as: • iDRAC user • Microsoft Active Directory user • Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1 Go to Dell.com/support/drivers. 2 Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Related links System Setup System Setup details System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility.
Viewing System BIOS To view the System BIOS screen, perform the following steps: 1 Turn on, or restart your system. 2 Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS.
System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related links System Information details System BIOS Viewing System Information Viewing System Information To view the System Information screen, perform the following steps: 1 Turn on, or restart your system.
Related links System Information System Information details Viewing System Information Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Related links Memory Settings details System BIOS Viewing Memory Settings Viewing Memory Settings To view the Memory Settings screen, perform the following steps: 1 Turn on, or restart your system.
Option Description Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop, Cluster on Die, and Opportunist Snoop Broadcast. This option is set to Early Snoop by default. This field is available only when the Node Interleaving is set to Disabled.
Option Description Adjacent Cache Line Prefetch Optimizes the system for applications that need high utilization of sequential memory access. This option is set to Enabled by default. You can disable this option for applications that need high utilization of random memory access. Hardware Prefetcher Enables or disables the hardware prefetcher. This option is set to Enabled by default. DCU Streamer Prefetcher Enables or disables the Data Cache Unit (DCU) streamer prefetcher.
Related links SATA Settings details System BIOS Viewing SATA Settings Viewing SATA Settings To view the SATA Settings screen, perform the following steps: 1 Turn on, or restart your system. 2 Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS.
Option Port C Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Port D Option Description Model Specifies the drive model of the selected device.
Related links SATA Settings Viewing SATA Settings Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode Changing the boot order Viewing Boot Settings To view the Boot Settings screen, perform the following steps: 1 Turn on, or restart your system.
Option Description Boot Option Settings Configures the boot sequence and the boot devices. BIOS Boot Settings Enables or disables BIOS boot options. NOTE: This option is enabled only if the boot mode is BIOS. UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default. NOTE: This option is enabled only if the boot mode is UEFI.
Network Settings You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode. NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.
UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings.
Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: 1 Turn on, or restart your system. 2 Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click Integrated Devices.
Option Description booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled. Related links Integrated Devices Viewing Integrated Devices Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port.
Option Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Option Description NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Management Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is DemandBased Power Management. Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific speed. Turbo Boost Enables or disables the processor to operate in the turbo boost mode.
System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off by default.
6 In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. 7 Reenter the setup password, and click OK. 8 Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots.
Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. • You cannot disable or change an existing system password.
Option Description Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
Device Settings Device Settings enables you to configure device parameters. Related links System BIOS Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
Boot Manager main menu Menu item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found. One-shot Boot Menu Enables you to access boot menu, where you can select a one-time boot device to boot from. Launch System Setup Enables you to access System Setup.
6 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. CAUTION: Many repairs may only be done by a certified service technician.
After working inside your system Prerequisite Follow the safety guidelines listed in the Safety instructions section. Steps 1 Install the system cover. 2 If applicable, install the system into the rack. For more information, see the Dell PowerEdge C6320 Getting Started Guide at Dell.com/poweredgemanuals. 3 Reconnect the peripherals and connect the system to the electrical outlet. 4 Turn on the system, including any attached peripherals.
Figure 17. Removing and installing the system cover 1 traction pad 2 system cover 3 securing screw 4 cover release latch lock Next step Install the system cover. Related links Safety instructions Installing the system cover Installing the system cover Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Observe the routing of the cable through the cable tie as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. 1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. Steps 1 Disconnect the fan’s power cable from the power distribution board 1. 2 Lift the cooling fan cage out of the chassis. Figure 19.
Figure 20. Removing and installing a cooling fan 1 cooling-fan cage 2 cooling fan 1 3 cooling fan 2 4 sponge 5 cooling fan 3 6 cooling fan 4 7 fan cable Related links Safety instructions Removing the system cover Before working inside your system Installing a cooling fan Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
Related links Safety instructions After working inside your system Hard drives A hard drive is a data storage device used for storing and retrieving digital information by using one or more rigid rapidly rotating disks (platters) coated with magnetic material. CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane.
Figure 21. Removing or installing a 3.5-inch hard drive blank 1 3.5-inch hard drive blank Related links Safety instructions Installing a 3.5-inch hard drive blank Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Follow the safety guidelines listed in the Safety instructions section. Step Pull the handle to remove the 2.5-inch hard drive blank out of the hard drive bay. Figure 22. Removing or installing a 2.5-inch hard drive blank 1 2.5-inch hard drive blank 3 latch 2 handle Related links Safety instructions Installing a 2.5-inch hard drive blank Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
Removing a hard drive The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: To maintain proper system cooling, all empty hard drive bays must have drive blanks installed. Follow the safety guidelines listed in the Safety instructions section. Steps 1 With the lever on the hard drive carrier open, slide the hard drive carrier into the drive bay until the hard drive connector engages with the backplane. 2 Close the release handle to lock the hard drive in place. 3 Turn the lock lever clockwise to the lock symbol.
Figure 24. Removing and installing a hard drive from the hard drive carrier 1 hard drive 3 hard drive carrier 2 screw (4) Related links Safety instructions Installing a hard drive into a hard drive carrier Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
CAUTION: This removal and installation procedure is only for 2.5-inch SSD. Installing a 2.5-inch hard disk drive into the adapter can cause performance issue. Follow the safety guidelines listed in the Safety instructions section. Steps 1 Place the 2.5-inch SSD into the 2.5-inch adapter bracket. 2 Secure the 2.5-inch SSD to the 2.5-inch adapter bracket with M3 screws. Figure 25. Removing and installing a 2.5-inch SSD from the 2.5-inch adapter bracket 1 2.5-inch SSD 3 2.
3 hard drive carrier NOTE: Do not install screws in the screw holes on the side of SSD, which are occupied by the light pipe. Figure 27. Screw holes on the side of SSD occupied by the light pipe Related links Safety instructions SSD and SSD holder A solid-state drive (SSD, also known as a solid-state disk although it contains neither an actual disk nor a drive motor to spin a disk) is a solid-state storage device that uses integrated circuit assemblies as memory to store data persistently.
Figure 28. Removing the SSD with MicroSATA cable 3 1 system-board assembly 3 SSD holder 2 SSD with MicroSATA cable 2 MicroSATA cable Disconnect the MicroSATA cable from the SSD. Figure 29. Removing the MicroSATA cable 1 SSD 4 Remove the screw that secures the SSD holder to the battery backup unit (BBU) bracket. 5 Remove the SSD holder from the BBU bracket.
Figure 30. Removing the SSD Holder 1 system-board assembly 2 screw 3 SSD holder 4 BBU Bracket Related links Safety instructions Removing the system board assembly Installing the SSD and SSD holder Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
DC to DC board DC to DC board is a power regulating board that supplies power to the 1.8 inch SSD. Removing the DC to DC board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Follow the safety guidelines listed in the Safety instructions section. Steps 1 Align the space supports with the holes on the BBU bracket, and press the DC to DC board until the retaining clips flip. Figure 32. Installing the DC to DC board 2 1 BBU Bracket 3 DC to DC board 2 space support (2) Reconnect all the cables. Next steps 1 Install the system board. 2 Reconnect the peripherals and connect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals.
Figure 33. Cable routings for SSD and DC to DC Board and LSI 2008 Table 25. Cable routings for SSD and DC to DC Board and LSI 2008 Item Cable From (LSI 2008 SAS Mezzanine card) To (System board) Mini-SAS cable Mini-SAS connector 4-7 (J4) SAS/SATA connectors 4&5 On LSI 2008 SAS Mezzanine Card Mini-SAS connector 0-3 (J3) Mini-SAS HD Connector 0-3 On LSI 2008 SAS Mezzanine Card MicroSATA cable 1x4 power cable 1.8-inch SSD Onboard SATA Connector 5 on the system board 1.
3 Holding the SATADOM by its edges, pull the SATADOM until the card edge connector disengages from the onboard SATA connector 5 on the system board. Figure 34. Removing the SATADOM 1 system board assembly 3 metal latch 2 SATADOM Related links Safety instructions Removing the system board assembly Installing the SATADOM Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
Cable routing for SATADOM and LSI 2008 Figure 35. Cable Routing for SATADOM and LSI 2008 Table 26.
Removing a power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing a power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 37. Removing and installing a system board tray 1 retaining latch 3 system board tray 2 screw Related links Safety instructions Installing the system board tray Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
System board assembly Removing the system board assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Steps 1 Slide the system board assembly into the chassis until it snaps into place. 2 Replace the screw that secures the retaining latch. Next steps 1 Reconnect all the external cables to the system board. 2 Reconnect the peripherals and connect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals. NOTE: To add the service tag of the system board to match the service tag of the physical node, contact technical support.
Figure 39. Removing the cooling shroud 1 cooling shroud 2 system board assembly Related links Safety instructions Removing the system board assembly Installing the cooling shroud Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 40. The top view of the installed cooling shroud Next steps 1 Install the system board assembly. 2 Reconnect the peripherals and connect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals. Related links Safety instructions Installing the system board assembly Heat sinks The heat sink transfers heat away form the processor as the processor is unable to dissipate sufficient heat to moderate this temperature.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. Steps 1 Using a Phillips screwdriver, loosen one of the heat sink retention screws. Wait for 30 seconds for the heat sink to loosen from the processor. 2 Remove the other heat sink retention screws. 3 Lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up. Figure 41.
Next step Replace the system board assembly. Related links Safety instructions Installing the system board assembly Processors The processor contains memory, peripheral interfaces, and other components of the system. It may have multiple cores. The system may have multiple processors present. The C6320 system board supports the E5-2600 v3 and E5-2600 v4 processor series. Removing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 42. Removing and installing a processor 1 processor shield 2 processor 3 notch in processor (4) 4 socket key (4) 5 socket release lever (2) 6 CPU socket Related links Safety instructions Removing the system board assembly Removing the heat sink Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the CPU socket. 2 With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 3 Close the processor shield.
Steps 1 Remove the screws that secure the expansion card assembly. 2 Lift the expansion card assembly out of the system board assembly. Figure 43. Removing the expansion card assembly 1 expansion card assembly 3 system board assembly 2 screw (4) 3 Remove the screw that secures the expansion card. 4 Hold the expansion card by its edges, and carefully remove it from the riser card.
Figure 44. Removing the expansion card 1 expansion card slot cover 2 screw 3 expansion card 4 riser card Related links Safety instructions Removing the system board assembly Installing the expansion card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8 Place the expansion card assembly into the system board assembly. 9 Install the screws that secure the expansion card assembly. Next steps 1 Install the system board assembly. 2 Reconnect the peripherals and connect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals.
Installing the PERC card Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Removing the riser card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing the riser card Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Removing the optional LSI 2008 SAS mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing the optional LSI 2008 SAS mezzanine card Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Table 29. Cable routing for LSI 2008 SAS mezzanine card Item 3 Cable From (LSI 2008 SAS mezzanine card) To (system board) Mini-SAS/SGPIO cable Mini-SAS connector 4-7 (J4) SAS/SATA input connector 4 and SAS/SATA input connector 5 Mini-SAS cable Mini-SAS connector 0-3 (J3) Mini SAS HD connector 0-3 Press down on the cables, and ensure the cables are routed lower than the height of the CPU heat sinks. Figure 49.
Figure 50. Removing and installing the expansion card bracket 1 screw (3) 3 system board assembly 2 expansion card bracket 3 Remove the screws that secure the 1GbE mezzanine card assembly. 4 Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board. Figure 51.
Figure 52. Removing and installing the 1GbE mezzanine card 1 screw (2) 3 1GbE mezzanine card 2 mezzanine card bracket Related links Safety instructions C6320 system board connectors Removing the system board assembly Installing the 1GbE mezzanine card Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
4 Turn on the system, including any attached peripherals. Related links Safety instructions Installing the system board assembly Removing the 10GbE mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 54. Removing and installing the 10GbE mezzanine card assembly 1 screw (4) 2 10GbE mezzanine card assembly 3 mezzanine card bridge board 4 system board assembly 6 Remove the screws that secure the 10GbE mezzanine card to the bracket. 7 Remove the 10GbE mezzanine card from the bracket. Figure 55.
Installing the 10GbE mezzanine card Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 56. Removing and installing the mezzanine card bridge board 1 system board assembly 2 mezzanine card bridge board Related links Safety instructions Removing the system board assembly Removing the optional LSI 2008 SAS mezzanine card Removing the 1GbE mezzanine card Removing the 10GbE mezzanine card Installing the mezzanine card bridge board Prerequisite CAUTION: Many repairs may only be done by a certified service technician.
Related links Safety instructions Installing the optional LSI 2008 SAS mezzanine card Installing the 1GbE mezzanine card Installing the 10GbE mezzanine card Installing a system board Installing the system board assembly System memory System memory holds the instructions that the processor executes.
Table 30. Memory module configurations for single processor Processor 1 Memory modules CHA CHB CHC CHD A1 A5 A2 A6 A3 A7 A4 A8 1 √ ‒ ‒ ‒ ‒ ‒ ‒ ‒ 2 √ ‒ √ ‒ ‒ ‒ ‒ ‒ 3 √ ‒ √ ‒ √ ‒ ‒ ‒ 4 √ ‒ √ ‒ √ ‒ √ ‒ 6 √ √ √ √ √ ‒ √ ‒ 8 √ √ √ √ √ √ √ √ Table 31.
Removing the memory modules Prerequisites WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
Installing the memory modules Prerequisites WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
5 Run the system memory test in the system diagnostics. Related links Safety instructions Installing the cooling shroud Installing the system board assembly System battery The system battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 60. Replacing the system battery 1 system battery 3 battery latch 2 negative side of battery connector Next steps 1 Replace the system board assembly. 2 Reconnect the system to the electrical outlet. 3 Turn on the system, including any attached peripherals. 4 Enter System Setup to confirm that the battery is operating properly. See the System setup section. 5 In System Setup, enter correct time and date in the Time and Date fields. 6 Exit System Setup.
1 Follow the safety guidelines listed in the Safety instructions section. 2 Turn off the system, including any attached peripherals. 3 Disconnect the system from the electrical outlet and disconnect the peripherals. 4 Remove the system board assembly. 5 Remove the cooling shroud. 6 Remove the expansion card assembly. 7 Remove the heat sinks. 8 Remove the memory modules. 9 If installed, remove the SAS mezzanine card, 1 GbE mezzanine card, or 10 GbE mezzanine card.
Installing a system board Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Entering the system Service Tag by using System Setup 1 Turn on the system. 2 Press F2 to enter System Setup. 3 Click Service Tag Settings. 4 Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5 Click Ok.
Table 33. Cable routing for onboard SATA cables (1U node) Item 2 Cable From (system board) To (system board) Onboard SATA cable Onboard SATA output connector 0 SAS/SATA input connector 0 Onboard SATA cable Onboard SATA connectors 4&5 SAS/SATA input connectors 4&5 Press down on the cables, and ensure the cables are routed lower than the height of the processor heat sinks. Figure 63.
2 Follow the procedure listed in the Before working inside your system section. Steps 1 Locate the TPM connector on the system board. NOTE: To locate the TPM connector on the system board, see the System board connectors section. 2 Align the edge connectors on the TPM with the slot on the TPM connector. 3 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board. 4 Press the plastic rivet until the rivet snaps into place. Figure 64.
Power distribution boards The power distribution board is a board that connects the redundant power supplies to the system board. The power distribution board (PDB) is only supported in systems with redundant power supplies. This system has two power distribution boards (PDB). The procedure to remove and install both the power PDBs is similar. To access the PDB 2 at the bottom, remove the PDB 1 at the top.
Figure 66. Removing and installing the power cables 1 screw (4) 5 Remove the screws that secure the PDB 1 to the system. 6 Lift the PDB 1 away from the system. 2 power cables (4) 2 screw (8) Figure 67. Removing and installing the PDB 1 1 PDB 1 7 Lift the PDB connector from the system. 8 Disconnect all the cables from the PDB 2. 9 Remove the power cable cover from the PDB 2. 10 Remove the four power cables from the PDB 2. 11 Remove the screws that secure the PDB 2 to the system.
Related links Safety instructions Before working inside your system Removing the system cover Installing the power distribution board 1 Removing the power distribution board 2 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 69. Removing and installing a PDB 2 1 screw (4) 2 PDB 2 Related links Safety instructions Before working inside your system Removing the system cover Removing the power distribution board 2 Installing the power distribution board 2 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Related links Safety instructions Installing the power distribution board 1 After working inside your system Installing the power distribution board 1 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Cable routing for the power distribution boards Figure 70. Cable routing−power distribution board 1 (top view) Table 34.
Figure 71. Cable routing−power distribution board 2 (bottom) Table 35. Cable routing−power distribution board 2 (bottom) Item Cable From (power distribution board To 2) Ground power cables Power distribution board 1/2 Midplanes 12V power cables Power distribution board 1/2 Midplanes Midplanes In a 3.5 inch hard drive configuration, two midplanes connect the system board to the 3.5 inch hard drive backplane. In a 2.5 inch hard drive configuration, two midplanes connect the system boards the 2.
5 mini-SAS connector for system board 1 and 2 (hard drive 1, 2, 3 and 4) Removing the midplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 74. Removing and installing the power cables 1 power cables (4) 2 7 Remove the screws that secure the upper midplane to the midplane holder. 8 Lift the upper midplane out. screw (4) Figure 75. Removing and installing the upper midplane 1 screw (8) 2 9 Remove the screws that secure the midplane holder support to the chassis. 10 Lift the midplane holder support out of the chassis.
Figure 76. Removing and installing the midplane holder support 1 screw (3) 11 Remove the screws that secure the midplane holder to the chassis. 12 Lift the midplane holder out of the chassis. 2 midplane holder support 2 midplane holder Figure 77. Removing and installing the midplane holder 1 13 screw (6) Disconnect all the cables from the lower midplane. Note the routing of the cable on the chassis as you remove them from the system.
Figure 78. Removing and installing the lower midplane 1 screw (8) 2 lower midplane Related links Safety instructions Before working inside your system Removing the system cover Removing the system board assembly Removing a cooling fan Installing the midplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
11 Replace the screws that secure the midplane to the midplane holder. 12 Connect all the cables to the upper midplane. 13 Secure the screws that secure the power cables to the upper midplane. 14 Replace the power cable cover to the upper lower midplane. 15 Place the middle wall bracket into the chassis. 16 Replace the screws that secure the middle wall bracket to the chassis. 17 Replace the cooling fan cage. Replace the cooling fans. Next steps 1 Replace the system boards.
Table 36. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configuration Item Cable From (top midplane) To (backplane) Hard drive backplane cable mini-SAS connector for system board 1 (hard drive 1, 2, 3 and 4) (J1) SATA2 hard drive connectors 1, 2 and 3 for system board 1 (from top to bottom) Hard drive backplane cable mini-SAS connector for system SATA2 hard drive connectors 1, 2 board 3 (hard drive 1, 2, 3 and 4) and 3 for system board 3 (from (J3) top to bottom) Figure 80.
Figure 81. Cable routing−top midplane to backplane for 24 x2.5-inch hard drive configuration Table 38. Cable routing−top midplane to backplane for 24 x2.
Figure 82. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration Table 39. Cable routing−bottom midplane to backplane for 24 x2.
Cable routing for middle plane to 2.5-inch hard drive backplane for expander configuration Figure 83. Cable routing−top middle plane to 2.5-inch hard drive for expander configuration Table 40. Cable routing−top middle plane to 2.
Figure 84. Cable routing−bottom middle plane to 2.5-inch hard drive for expander configuration Table 41. Cable routing−bottom middle plane to 2.
Figure 86. Back view of the 3.
9 SGPIO connector A for system board 2 10 SGPIO connector B for system board 2 11 SGPIO connector A for system board 3 12 SGPIO connector B for system board 3 13 SGPIO connector A for system board 4 14 SGPIO Connector B for system board 4 15 backplane power connector for power supply 2 Removing the hard drive backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 89. Removing and installing the backplane 1 hard drive cage 4 Remove the screws that secure the control panel to the chassis. 5 Remove the hard drive cage from the chassis. 2 screw (2) 2 control panel assembly (2) Figure 90. Removing and installing the hard drive cage 1 hard drive cage 3 screw (2) 6 Remove the screws that secure the backplane to the hard drive cage. 7 Remove the backplane from the hard drive cage.
Figure 91. Removing and installing the backplane from the hard drive cage 1 hard drive cage 3 screw (10) 2 3.5-inch backplane Related links Safety instructions Before working inside your system Removing a hard drive Removing the system cover Installing the hard drive backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
4 Follow the procedure listed in the After working inside your system section. Related links Safety instructions Installing the system cover Installing a hard drive into a hard drive carrier After working inside your system 2.5-inch hard drive expander configuration In a 2.5 inch hard drive configuration, an expander card connects the system boards to the 2.5-inch hard drive backplane through the midplane. Figure 92.
Following is the replacement procedure of SATA2 and SAS backplane for the 2.5-inch hard drive expander configuration. The configuration is applicable for up to four system boards and supports up to 24 hard drives. For more information, see the HDD Zoning configuration tool under Drivers & downloads at Dell.com/support. Removing the 2.5-inch hard drive backplane for expander configuration Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 96. Top view of the expander card 1 power control connector 2 mini-SAS connector (4-7) 3 mini-SAS connector (12-15) 4 mini-SAS connector (8-11) 5 mini-SAS connector (0-3) 2 Disconnect control panel cables from the power distribution board. 3 Remove the screws that secure the hard drive cage to the chassis. Figure 97. Removing and installing the 2.5-inch hard drive backplane for expander configuration 1 hard drive cage 4 Remove the screws that secure the control panel to the chassis.
Figure 98. Removing and installing the 2.5-inch hard drive cage for expander configuration 6 1 hard drive cage 3 screw (2) 2 control panel assembly (2) Remove the screws that secure the expander card assembly to the hard drive cage. Figure 99. Removing and installing the screws that secure the expander card assembly to the hard drive cage 1 7 hard drive cage 2 screw (6) Remove the expander card assembly from the hard drive cage.
Figure 100. Removing and installing the 2.5-inch hard drive expander card assembly from the hard drive cage 1 hard drive cage 2 expander card assembly 8 Remove the screws that secure the backplane for expander configuration to the hard drive cage. 9 Remove the backplane for expander configuration from the hard drive cage. Figure 101.
Installing the 2.5-inch hard drive backplane for expander configuration Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
1 Follow the safety guidelines listed in the Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. 3 Remove all the hard drives. 4 Disconnect all the cables from the backplane. 5 Disconnect control panel cables from the power distribution board. 6 Remove the screws that secure the hard drive cage to the chassis. Steps 1 Remove the screws that secure the control panel assemblies to the chassis. 2 Remove the hard drive cage from the chassis.
Figure 103. Removing and installing a control panel 1 control panel assembly 3 retention hooks 2 control panel Related links Safety instructions Before working inside your system Removing a hard drive Removing the system cover Installing the control panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
2 Install the system cover. 3 Install the hard drives. 4 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Related links Safety instructions Installing the system cover Installing a hard drive into a hard drive carrier After working inside your system Sensor boards Removing the sensor board for 3.5-inch hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 104. Removing and installing the sensor board 1 sensor board 2 screw Related links Safety instructions Before working inside your system Removing a hard drive Removing the system cover Installing the sensor board for 3.5-inch hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Related links Safety instructions Installing the system cover Installing a hard drive into a hard drive carrier After working inside your system Cable routing for sensor board and control panel for 3.5-inch hard drive system 1 Connect the Y-shaped cable for sensor board and control panel 2 to the connector on the power distribution board 1, and connect the other two ends of the cable to the connectors on the sensor board and the control panel 2 respectively.
Removing the sensor board for 2.5-inch hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing the sensor board for 2.5-inch hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 107. Cable routing−sensor board and control panel Table 43.
7 Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Item Connector Description 11 DIMM_B1, DIMM_B5, DIMM_B2, DIMM_B6 DIMM sockets for processor 2 12 SATA5 SAS/SATA connector 5 13 SATA4 SAS/SATA connector 4 14 CONTROL_PANEL Middle plane connector 15 miniSAS0-3 Mini-SAS HD connector 0-3 16 HI_PWR_CONN High-power connector 17 SGPIO Serial General Purpose Input/Output (SGPIO) connector 18 DIMM_B8, DIMM_B4, DIMM_B7, DIMM_B3 DIMM sockets for processor 2 19 DIMM_A8, DIMM_A4, DIMM_A7, DIMM_A3 DIMM sockets for processor 1 20 J106 Inter
LSI 2008 SAS mezzanine card connectors Figure 109.
Powerville dual port 1GbE Figure 110. Powerville dual port 1GbE connectors 1 Powerville dual port 1GbE card 2 mezzanine card connector 3 NIC 1 connector 4 NIC 2 connector Twinville dual port 10GbE Figure 111.
Power distribution board 1 connectors Figure 112.
Sensor board connectors Figure 114. Sensor board connectors 1 power connector 2 sensor board Jumper settings System configuration jumper settings on the C6320 system board The function of system configuration jumper installed on each C6320 system board is shown below: Figure 115. System configuration jumpers on the C6320 system board Table 45.
Backplane jumper settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. The function of jumpers installed on 3.5-inch hard drive backplane and 2.
8 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Minimum configuration to POST The three components mentioned below are the minimum configuration to POST: • One power supply unit • One Processor (CPU) in socket CPU1 (minimum for troubleshooting) • One Memory Module (DIMM) installed in the socket A1 NOTE: When PCI-E slot 1 and Mezzanine slot are to be used, processor 1 must be installed; when PCI-E slot 3 is to be used, both processor 1 and processor 2 must be installed.
NOTE: Older operating systems may not support USB 3.0. 4 Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved. 5 In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or Standard OS Use. 6 If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse. If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the system.
Next step If the problem persists, see the Getting help section. Related links LAN indicator codes Integrated Devices details Getting help Troubleshooting a wet system Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting a damaged system Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related links System Setup Getting help Troubleshooting power supply units CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Next step If the problem persists, see the Getting help section. Related links Getting help Troubleshooting system memory Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Troubleshooting a hard drive Prerequisites CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
9 Remove the system cover. 10 Remove all expansion cards installed in the system. 11 Install the system cover. 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section.
Troubleshooting processors Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1 Run the appropriate diagnostics test.
9 Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL • Quick Resource Locator for C6320 Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview • Your system service tag to quickly access your specific hardware configuration and warranty information • A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell.com/QRL and navigate to your specific product or 2 Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section.
