Dell PowerEdge C6320p Owner's Manual Regulatory Model: B08S Series Regulatory Type: B08S004 October 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell PowerEdge C6320p overview.................................................................................8 Supported configurations for PowerEdge C6300 enclosure and C6320p sled....................................................8 Front panel...........................................................................................................................................................................
System Setup..................................................................................................................................................................... 37 Viewing System Setup............................................................................................................................................... 38 System Setup details................................................................................................................................................
Installing the SATA cable into the sled...................................................................................................................88 Processor and heat sink module....................................................................................................................................89 Removing the fabric cable from the processor...................................................................................................
Installing a power supply unit..................................................................................................................................146 System cover.................................................................................................................................................................... 148 Removing the system cover....................................................................................................................................
Troubleshooting a damaged system............................................................................................................................192 Troubleshooting the system battery...........................................................................................................................193 Troubleshooting power supply units...........................................................................................................................
1 Dell PowerEdge C6320p overview The Dell PowerEdge C6300 is an ultra-dense 2U enclosure that can support up to four independent single-socket (1S) sleds connected to a direct backplane that supports twenty four 2.5-inch hard drives and two hot plug power supply units.
Figure 1.
Figure 2.
Figure 3.
Front panel The front panel provides access to the features available on the front of the server, such as the power button, and the system identification button. The hot swappable hard drives are accessible from the front panel. Front panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds Figure 4. Front panel features and indicators 1. 3. 5. 7. 9.
Table 1. Front panel features and indicators (continued) Item Indicator, Button, or Connector Icon Description 3 Hard drives Up to 24, hot-swappable, 2.5inch hard drives. Six hard drives are allocated to each sled in the enclosure. 4 Ambient temperature sensor cover Ambient temperature sensor is located behind this cover. 5 Power-on indicator or system state indicator or power button for sled 3 Press the power button to turn the sled on or off.
Table 1. Front panel features and indicators (continued) Item Indicator, Button, or Connector Icon Description press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. 9 10 System identification indicator or button for sled 2 Power-on indicator or system state indicator or power button for sled 2 Press the system ID button: ● To locate a particular sled within the enclosure. ● To turn the system ID on or off.
Back panel The back panel provides access to the features available on the back of the server, such as the system identification button, power supply sockets, iDRAC connectivity port, NIC ports, and USB and the VGA port. Most of the expansion card ports can be accessed from the back panel. Back panel features of the PowerEdge 6300 enclosure with PowerEdge C6320p sleds Figure 5. Back panel features and indicators Intel Phi 72xx processor based sleds 1. 3. 5. 7. 9.
Table 2. Back panel features and indicators (continued) Item Indicator, Button, or Connector Icon Description NOTE: PSU’s with different wattages cannot be mixed. 2 Universal Serial Bus (USB port) Use the USB 3.0 port to connect USB devices to the system. This port is a 9-pin, USB 3.0 compliant port.
Table 2. Back panel features and indicators (continued) Item Indicator, Button, or Connector Icon Description system to perform a graceful shutdown before the system is turned off. NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds. 9 Sled without the integrated Quad Small Form-factor Pluggable port Sled without the (optional) Mellanox ConnectX-4 VPI EDR / 100 GbE Embedded Port.
Network ports indicator codes Figure 8. LAN indicators on the QSFP carrier card Figure 9. LAN indicators 1. Link indicator 2. Activity indicator Table 4.
Figure 10. Ethernet port indicator codes 1. speed indicator 2. link and activity indicator Table 5. Ethernet port indicator codes Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps). C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed.
Table 6. 1400 W AC or HVDC PSU indicators Power Indicator Pattern Condition Green A valid power source is connected to the PSU and the PSU is operational. Flashing green When the PSU firmware is being updated, the PSU LED flashes green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the PSU firmware by using Dell Lifecycle Controller.
Table 7. 1600 W AC or HVDC PSU indicators Convention Power Indicator Pattern Description Green A valid power source is connected to the PSU and the PSU is operational. Flashing green When the firmware of the PSU is being updated, the PSU LED flashes green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the PSU firmware by using Dell Lifecycle Controller.
Table 7. 1600 W AC or HVDC PSU indicators (continued) Convention Power Indicator Pattern Description and have the same maximum output power. E Not lit Power is not connected. Power and system board indicator codes The LEDs on the enclosure front panel and back panel display status codes during system startup and operation. For location of the LEDs on the front panel, see the Front panel features and indicators section.
Configuration restrictions of the Intel Xeon Phi 72XX or Phi 72XXF processor WARNING: Sleds using the Intel Xeon Phi 72XX and Phi 72XXF processors must not be installed in the same enclosure. CAUTION: Certain system hardware configurations may require reductions in the upper temperature limits. NOTE: System performance may be impacted when operating above 35°C (95°F) or with a faulty fan. Table 9.
Figure 15. Service Tag location Figure 16. Service Tag location on the left front panel Figure 17.
Figure 18. Service Tag linkage NOTE: Hard drives that are under warranty are linked to the appropriate Service Tag of the node.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 10. Additional documentation resources for your system (continued) Task Document Location For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation. Managing your system For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
Table 10. Additional documentation resources for your system (continued) Task Document Set Chassis Type procedure accommodate either PowerEdge C6320 or PowerEdge C6320p sleds in the PowerEdge C6300 enclosure, see the Fan Control Board firmware update and Set Chassis Type procedure section in this document. Troubleshooting your For information about identifying system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. 28 Documentation resources Location www.dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • • • • • • • • • • • Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Memory specifications Hard drives and storage specifications Internal SD card slot Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 19.
Table 11. Dimensions of the Dell PowerEdge C6300 enclosure Xa Xb Y Za (with bezel) Za (without bezel) Zb Zc 482.3 mm 448.0 mm 86.8 mm N/A 41.4 mm 762.1 mm 795.9 mm Chassis weight Table 12. Chassis weight System Maximum weight (with all sleds and hard drives/SSDs) PowerEdge C6300 enclosure and the PowerEdge C6320p sleds 36.5 Kg (80.4 lb) Processor specifications The Dell PowerEdge C6320p supports an Intel Xeon Phi 72XXF or 72XX product family processor in four independent sleds.
System battery specifications Dell PowerEdge C6320p sled supports CR2032 3.0-V lithium coin cell battery. Memory specifications Dell PowerEdge C6320p system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMMS (LRDIMMS). Table 14.
NIC ports The PowerEdge C6320p sled supports one 10/100/1000 Mbps Network Interface Controller (NIC) port and Mellanox ConnectX-4 VPI EDR / 100 GbE Embedded Port (optional) on the back panel. VGA ports The Video Graphic Array (VGA) port enables you to connect the sled to a VGA display. The PowerEdge C6320p sled supports one 15-pin VGA port on each sled's back panel. Video specifications The PowerEdge C6320p sled supports a Matrox G200 graphics card with 16 MB RAM. Table 17.
Table 20. Maximum vibration specifications (continued) Maximum vibration Specifications Storage 1.88 G rms at 10 Hz–500 Hz for 15 min (all six sides tested). Table 21. Maximum shock specifications Maximum shock Specifications Operating One shock pulse in the positive z axis of 31 G for 2.
4 Initial system setup and configuration Topics: • • • • Accessing system features during startup Setting up your system iDRAC configuration Options to install the operating system Accessing system features during startup The following keystrokes provide access to system features during startup. NOTE: PXE support is available in BIOS boot mode only. There is no hot key to boot in the UEFI mode. Keystroke Description F2 Enters the System Setup program.
Interfaces Document/Section iDRAC Settings utility See iDRAC User's Guide available at https://www.dell.com/idracmanuals Dell Deployment Toolkit See OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/ openmanagemanuals Dell Lifecycle Controller See Lifecycle Controller User's Guide available at https://www.dell.com/idracmanuals You must use the default iDRAC IP address 192.168.0.
Table 26. Firmware and drivers (continued) Methods Location Using Dell Remote Access Controller Lifecycle Controller (iDRAC with LC) Dell.com/idracmanuals Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using Dell OpenManage Deployment Toolkit (DTK) Dell.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Viewing System Setup To view the System Setup screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
Integrated Devices on page 55 Serial Communication on page 56 System Profile Settings on page 58 Miscellaneous Settings on page 59 iDRAC Settings utility on page 60 Device Settings on page 61 Related tasks Viewing System BIOS on page 39 Viewing System BIOS To view the System BIOS screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system. Miscellaneous Settings Specifies options to change the system date, time, and so on. Related references System BIOS on page 38 Related tasks Viewing System BIOS on page 39 Network Settings You can use the Network Settings screen to modify PXE device settings.
Network Settings screen details The Network Settings screen details are explained as follows: About this task Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device.
UEFI iSCSI Settings details The UEFI ISCSI Settings screen details are explained as follows: Option Description ISCSI Initiator Name Specifies the name of the iSCSI initiator (iqn format). ISCSI Device n (n Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device = 1 to 4) automatically. System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option Description Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Use the following guidelines to assign the system password: ● A password can have up to 32 characters. ● The password can contain the numbers 0 through 9. ● Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password. 5. Reenter the system password, and click OK. 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. 7.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and setup password, a message prompts you to confirm the deletion. 6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes. Related references System Security on page 42 Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
Related references System Information on page 45 System Information details About this task The System Information screen details are explained as follows: Option Description System Model Name Specifies the system model name. System BIOS Version Specifies the BIOS version installed on the system. System Management Engine Version Specifies the current version of the Management Engine firmware. System Service Tag Specifies the system Service Tag.
Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Memory Settings.
Option Description NOTE: DIMM sockets 01 to 08 are not available when Processor Embedded Memory Mode is set to Cache mode. NOTE: Memory size of DIMMs installed on sockets 01 to 08 is reduced when Processor Embedded Memory Mode mode is changed from Memory to Hybrid. NOTE: Cache and Hybrid modes are not supported on All2All mode of System Memory Model on Intel Xeon Phi 72XX and Phi 72XXF processors. Memory Throttling Mode Displays processor embedded memory thermal management/throttling modes.
Processor Settings You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. Related references Processor Settings details on page 49 System BIOS on page 38 Related tasks Viewing Processor Settings on page 49 Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to dissipate. This option is set to Nominal by default. NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Displays the X2Apic Mode setting that is read only and permanently set to enabled.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click SATA Settings. Related references SATA Settings on page 50 Related tasks SATA Settings details on page 51 SATA Settings details About this task The SATA Settings screen details are explained as follows: NOTE: ● Port A is for the internal SATA SSD.
Option Port D Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
Related tasks Viewing SATA Settings on page 50 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related references System BIOS on page 38 Choosing the system boot mode on page 54 Related tasks Boot Settings details on page 53 Viewing Boot Settings on page 53 Changing the boot order on page 55 Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Steps 1.
Option Description NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default. Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure.
Changing the boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > BIOS Boot Setting. 2. Click Boot Option Settings > Boot Sequence. 3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 4.
Related tasks Integrated Devices details on page 56 Integrated Devices details About this task The Integrated Devices screen details are explained as follows: Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible USB Ports Enables or disables the USB ports. Selecting All Ports Off disables all USB ports.
Related tasks Serial Communication details on page 57 Viewing Serial Communication on page 57 Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
Option Description Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Sets the remote console terminal type. This option is set to ANSI by default. Redirection After Enables or disables the BIOS console redirection when the operating system is loaded.
System Profile Settings details About this task The System Profile Settings screen details are explained as follows: Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom.
Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Miscellaneous Settings.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Related concepts Device Settings on page 61 Related references System BIOS on page 38 Related tasks Entering the iDRAC Settings utility on page 61 Changing the thermal settings on page 61 Entering the iDRAC Settings utility Steps 1. Turn on or restart the managed system. 2. Press F2 during Power-on Self-test (POST). 3. On the System Setup Main Menu page, click iDRAC Settings.
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded system management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell EMC system embedded Unified Extensible Firmware Interface (UEFI) applications.
Boot Manager main menu Menu item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found. One-shot Boot Menu Enables you to access boot menu, where you can select a one-time boot device to boot from. Launch System Setup Enables you to access System Setup.
6 Updating the Fan Control Board firmware The following section outlines the steps needed to update the Fan Control Board (FCB) firmware on the PowerEdge C6300 enclosure and set the chassis type sticky bits. This procedure is only applicable for the PowerEdge C6300 2U chassis with 2.5inch x24 hard drives backplane without an expander. NOTE: Mixing the PowerEdge C6320 and PowerEdge C6320p sleds in the same PowerEdge C6300 chassis is not supported.
3. Start the NFS service using any one of these commands: /etc/init.d/rpcbind start /etc/init.d/nfs start /etc/init.d/nfslock start chkconfig rpcbind on chkconfig nfs on chkconfig nfslock on 4. Check the connection status of the share folder. showmount [-ae] [hostname|IP] For example: showmount –e localhost 5. Connect LAN port of the sled, and set the IP address to the same domain. For example: Remote address 192.168.0.2 a. Open and set the terminal tool. Use ssh in Putty.exe and set the sled address.
● The fan table version is listed in the 6th byte of the output. In this output, 06 (6th byte from the left) indicates the fan table version. ● The node slot is listed in the 10th byte of the output. In this output, 04 (10th byte from the left) indicates the node slot. Chassis type sticky bits The chassis type sticky bits are used to define the enclosure support for the PowerEdge C6320p sled.
7 Prerequisites for installing and removing components Topics: • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Safety instructions NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
Related tasks Removing the system cover on page 148 After working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Install the system cover. 2. If applicable, install the system into the rack. For more information, see the Dell PowerEdge C6320p Getting Started Guide at Dell.com/poweredgemanuals. 3. Reconnect the peripherals and connect the system to the electrical outlet. 4. Turn on the system, including any attached peripherals.
8 Installing and removing sled components Topics: • • • • • • • • • • • • • Inside the system PowerEdge C6320p sled Air shroud System memory 1.8-inch Solid State Drive SATA cable removal and installation for the sled Processor and heat sink module Expansion card assembly and expansion card Mezzanine cards and mezzanine bridge card System battery Trusted Platform Module System board SAS connector protector Inside the system CAUTION: Many repairs may only be done by a certified service technician.
Figure 20. Inside the system 1. 3. 5. 7. power supply unit (2) sled blank hard drive (24) cooling fan (4) 2. 4. 6. 8. power distribution board *(2) midplane (2) backplane sled 2. 4. 6. 8. 10. mezzanine card slot memory slot (3) air shroud memory slot (3) sled release handle Figure 21. Inside the sled 1. 3. 5. 7. 9. 70 sled pull handle system battery processor heat sink module 1.
PowerEdge C6320p sled The PowerEdge C6320p sled is a server unit that is installed into the PE C6300 enclosure. The sled features a processor, memory, slots for the PCIe expansion cards and onboard storage. Most of the hardware on the sled is dedicated for the sled. Removing a sled Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Installing a sled on page 72 After working inside your system on page 68 Installing a sled Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: To add the Service Tag of the system board to match the Service Tag of the physical node, contact Dell Technical Support. Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a sled on page 71 After working inside your system on page 68 Air shroud The air shroud aerodynamically directs the airflow across the sled.
Next steps 1. Install the air shroud. 2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Figure 25. Installing the air shroud Next steps 1. Install the sled into the enclosure. 2. Follow the procedure listed in the After working inside your system section. System memory System memory holds the instructions that the processor runs. Each system board has six DDR4 memory module sockets for the installation of DDR4-2400 MHz (2400 MHz at one DIMM per channel) memory modules. For the location of the memory modules, see the PowerEdge C6320p system board connectors section.
Figure 26. DIMM slot locations Table 27. Memory module population Memory modules CH0 CH1 CH2 CH3 CH4 CH5 A1 B1 C1 D1 E1 F1 1 √ ‒ ‒ ‒ ‒ ‒ 2 √ ‒ ‒ √ ‒ ‒ 4 √ √ ‒ √ √ ‒ 6 √ √ √ √ √ √ NOTE: The Poweredge C6320p does not support: ● RAS modes (Advanced ECC, Sparing, Mirroring, and Fault Resilient configurations). ● mixed configurations. All populated DIMMs must be identical. ● three and five DIMMs configurations.
CAUTION: Handle each memory module only on either card edge, ensuring not to touch the middle of the memory module. To avoid damaging components on the memory module, remove only one memory module at a time. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket. 3. Lift the memory module out of the socket by holding the memory module only by its edges. Figure 27. Removing a memory module Next steps 1. 2. 3. 4.
5. Complete the latching of the module into the socket by applying inward pressure to the socket ejectors to ensure that the ejectors are in a locked position. When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on other identical sockets that have memory modules installed. Figure 28. Installing a memory module Next steps 1. 2. 3. 4. 5. Install the air shroud. Install the sled into the chassis.
Removing the 1.8-inch solid state drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a sled on page 71 Installing the 1.8-inch solid state drive on page 80 Installing a sled on page 72 After working inside your system on page 68 Installing the 1.8-inch solid state drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 30. Installing the 1.8-inch SSD NOTE: Ensure that the hard drive is installed with the label facing up. This is to ensure that the hard drive connector is aligned with the connector on the cable. Next steps 1. Install the sled into the enclosure. 2. Follow the procedure listed in the After working inside your system section.
1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the sled from the enclosure. Remove the 1.8-inch solid state drive (SSD). Keep the Phillips #2 screwdriver ready. Steps 1. Using the Phillips screwdriver, loosen the two captive screws that secure the SSD carrier to the sled. 2. Lift the SSD carrier away from the sled. Figure 31. Removing the 1.8-inch SSD carrier Next steps 1. 2. 3.
Installing the 1.8-inch solid state drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. 5.
Removing a sled on page 71 Removing the 1.8-inch solid state drive on page 79 Installing the 1.8-inch solid state drive on page 80 Installing a sled on page 72 After working inside your system on page 68 SATA cable removal and installation for the sled About this task Each PowerEdge C6320p sled has two SATA cables connected to the onboard controller. ● The solid-state drive (SSD) SATA cable is used to connect the onboard SSD to the onboard controller.
Figure 33. Removing the SATA cable Next steps 1. 2. 3. 4. Install the SATA cable. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.
5. Remove the SATA cable. 6. If installed, remove the PCIe expansion card riser assembly. Steps 1. Holding the blue pull tab, pull the solid-state drive (SSD) SATA cable away from the SATA port on the system board. 2. Disconnect the SSD SATA cable from the SSD power connector on the system board. 3. Disconnect the SSD SATA cable from the 1.8-inch SSD. 4. Lift the SSD SATA cable out of the sled. Figure 34. Removing the SSD SATA cable Next steps 1. 2. 3. 4. 5. 6. Install the SSD SATA cable.
Installing the SSD SATA cable into the sled Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related tasks Before working inside your system on page 67 Removing a sled on page 71 Removing the air shroud on page 73 Removing the SATA cable from the sled on page 84 Removing the expansion card riser assembly on page 106 Installing the expansion card riser assembly on page 107 Installing the SATA cable into the sled on page 88 Installing the air shroud on page 74 Installing a sled on page 72 After working inside your system on page 68 Installing the SATA cable into the sled Prerequisites CAUTION: Many
Figure 36. Installing the SATA cable Next steps 1. Install the air shroud. 2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Table 28. Supported processors Processor wattage Processor model number 215 W 7210 7230 Operating temperature 10°C to 35°C (50°F to 95°F) 7250 230 W 7210F 7230F 7250F 245 W 7290 260 W 7290F 23°C (73.4°F) Removing the fabric cable from the processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 38. Disengaging the fabric connector from the processor Next steps 1. Connect the fabric cable to the processor. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside your system section. Connecting the fabric cable to the processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 39. Connecting the fabric connector Figure 40. Securing the fabric connector Next steps 1. Install the air shroud. 2. Follow the procedure listed in the After working inside your system section. Removing the processor and heat sink module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it. 1. 2.
NOTE: Install the processor dust cover if the processor and heat sink module is not being replaced. 2. If removed, reconnect the fabric cable to the fabric processor. 3. Install the air shroud. 4. Follow the procedure listed in the After working inside your system section.
NOTE: Ensure that the correct sequence is followed while tightening the screws to avoid any damage to the processor and socket. Figure 42. Installing the heat sink Next steps 1. 2. 3. 4. If removed, reconnect the fabric cable to the fabric processor. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.
Removing the fabric processor from the processor heat sink module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 44. Removing the processor bracket Next steps 1. 2. 3. 4. 5. Install the processer into the processor heat sink module. Install the processor heat sink module into the sled. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. NOTE: For more information see the video at www.Dell.
NOTE: Ensure that pin 1 indicator on the CPU tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor, close to the fabric connector, ensuring that the processor is locked into the clips on the bracket. 3. Press the other end of the bracket to ensure that the clip is locked on to the processor. NOTE: Ensure that pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
Figure 46. Applying thermal grease on the top of the processor a. processor b. thermal grease c. thermal grease syringe 6. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink. ● Ensure that pin 1 indicator on the heat sink is aligned with pin 1 indicator on the bracket before placing the heat sink on the processor and bracket. Figure 47.
Next steps 1. 2. 3. 4. Install the processor and heat sink module. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. Removing the non fabric processor from the processor heat sink module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 48. Loosening the processor bracket Figure 49. Removing the processor bracket Next steps 1. 2. 3. 4. Install Install Install Install the the the the processer into the processor heat sink module. processor heat sink module into the sled. air shroud. sled into the enclosure.
5. Follow the procedure listed in the After working inside your system section. NOTE: For more information see the video at www.Dell.
Figure 50. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a spiral quadrilateral design on the top of the processor. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
Figure 51. Applying thermal grease on the top of the processor a. processor b. thermal grease c. thermal grease syringe 5. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pins holes on the bracket match the guide holes on the heat sink. ● Ensure that pin 1 indicator on the heat sink is aligned with pin 1 indicator on the bracket before placing the heat sink on the processor and bracket. Figure 52.
Next steps 1. 2. 3. 4. Install the processor and heat sink module. Install the air shroud. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.
Table 29.
Figure 53. Removing the expansion card riser assembly Next steps 1. Install the expansion card riser assembly. 2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the sled from the enclosure. Keep the Phillips #2 screwdriver ready. Steps 1. Place the expansion card assembly into the system board assembly. 2. Align the riser card connector with the connector on the system board and press the expansion card riser assembly into place. 3. Install the screws that secure the expansion card riser assembly.
Removing an expansion card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the sled from the enclosure. Remove the expansion card riser assembly. Keep the Phillips #2 screwdriver ready. Steps 1. Remove the screw that secures the expansion card to the assembly. 2. Hold the expansion card by its edges, and carefully remove it from the riser card.
Figure 55.
Figure 56. Installing an expansion card filler bracket Next steps 1. 2. 3. 4. Install the expansion card or the expansion card filler bracket. Install the expansion card riser assembly. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section.
After working inside your system on page 68 Installing an expansion card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 57.
Figure 58. Installing an expansion card Next steps 1. Install the expansion card riser assembly. 2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Related tasks Before working inside your system on page 67 Removing a sled on page 71 Removing the expansion card riser assembly on page 106 Installing the expansion card riser assembly on page 107 Installing a sled on page 72 After working inside your system on page 68 Removing the riser card Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a sled on page 71 Removing the expansion card riser assembly on page 106 Removing an expansion card on page 109 Installing the riser card on page 116 Installing an expansion card on page 112 Installing the expansion card riser assembly on page 107 Installing a sled on page 72 After working inside your system on page 68 Installing the riser card Prerequisites CAUTION: Many repairs may only b
Next steps 1. 2. 3. 4. If removed, install the expansion card. Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.
2. Release the side band cable from the cable clamp. 3. Holding the cable connector, pull the connector away to release the cable from the socket on the system board. Figure 62. Removing the side band cable from the fabric carrier card Next steps 1. Connect the fabric cable to the carrier card. 2. Install the sled into enclosure. 3. Follow the procedure listed in the After working inside your system section. Connecting the cables to the fabric carrier card Prerequisites 1.
Figure 63. Installing the fabric cable to the fabric carrier card 2. Insert the side band cable connector into the socket on the carrier card and press down to lock the connector in place. 3. Secure the cable in place by routing the cable through the cable clamp. Figure 64. Installing the side band cable to the fabric carrier card Next steps 1. Install the sled into enclosure. 2. Follow the procedure listed in the After working inside your system section.
Mezzanine cards and mezzanine bridge card Table 30. Supported mezzanine cards Type Card HBA/RAID LSI 2008 mezzanine Dual Port 1GbE Powerville Dual Port 10GbE Intel 82599 mezzanine Mezzanine cards connect to the PCI bus. They are physically smaller than the standard expansion card, and often connect to a dedicated connector on the system board. The PowerEdge C6320p supports an optional Mezzanine card. The mezzanine card bridge board is used to connect the mezzanine card to the system board.
Figure 65. Removing a mezzanine card Next steps 1. 2. 3. 4. Install the mezzanine card or the mezzanine card filler bracket. Install the expansion card riser assembly. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section.
Installing a mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. 5. 6.
Figure 66. Installing a mezzanine card Next steps 1. Install the expansion card riser assembly. 2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Removing the mezzanine card bridge board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. 5. 6.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a sled on page 71 Removing the expansion card riser assembly on page 106 Removing a mezzanine card on page 120 Installing the mezzanine card bridge board on page 125 Installing the expansion card riser assembly on page 107 Installing a sled on page 72 After working inside your system on page 68 Installing the mezzanine card bridge board Prerequisites CAUTION: Many repairs may only be done b
Figure 68. Installing the mezzanine card bridge board Next steps 1. 2. 3. 4. Install the mezzanine card. Install the expansion card riser assembly. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section.
1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the sled from the enclosure. Remove the expansion card riser assembly. Keep the Phillips #1 screwdriver ready. Steps 1. Remove the screws that secure the mezzanine card filler bracket to the sled. 2. Lift the mezzanine card filler bracket out of the sled. Figure 69. Removing a mezzanine card filler bracket Next steps 1. 2. 3. 4.
Removing the expansion card riser assembly on page 106 Installing a mezzanine card on page 122 Installing a mezzanine card filler bracket on page 128 Installing the expansion card riser assembly on page 107 Installing a sled on page 72 After working inside your system on page 68 Installing a mezzanine card filler bracket Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
2. Install the sled into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Next steps 1. 2. 3. 4. 5. 6. Install the system battery. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and ensure that the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit System Setup.
Next steps 1. 2. 3. 4. 5. Install the sled into the enclosure. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and ensure that the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit System Setup.
4. While booting, press F2 to enter System Setup and ensure that the battery is operating properly. 5. Enter the correct time and date in the System Setup Time and Date fields. 6. Exit System Setup. Installing the system battery- option B Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified service technicians. Installing the Trusted Platform Module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
PowerEdge C6320p system board connectors on page 187 Installing a sled on page 72 After working inside your system on page 68 Initializing the Trusted Platform Module Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS → System Security Settings. 3. From the TPM Security option, select On with Pre-boot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart the sled.
Figure 76. Removing the system board Next steps 1. If the system board is being replaced, reuse the SAS connector protector from the old system board. NOTE: The SAS connector protector is not available on a new or replacement system board. Do not return the old system board with the SAS connector protector. 2. Install the system board. 3. Install all the removed components and cables. 4. Follow the procedure listed in the After working inside your system section.
Installing a system board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If removed, install the SAS protector cover. Keep the Phillips #1 screwdriver ready. CAUTION: Many repairs may only be done by a certified service technician.
4. 5. 6. 7. d. 1.8 inch SSD carrier e. 1.8 inch SSD f. Memory modules g. Air shroud Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Ensure that you: a. Enter the sled Service Tag manually. For more information, see the Entering the sled Service Tag section. b. Re-enable the Trusted Platform Module (TPM).
Figure 78. Removing the SAS connector protector Next steps 1. 2. 3. 4. Install the SAS connector protector. Install the system board into the sled. Install the sled into enclosure. Follow the procedure listed in the After working inside your system section. Installing the SAS connector protector Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 79. Installing the SAS connector protector Next steps 1. Install the system board into the sled. 2. Install the sled into enclosure. 3. Follow the procedure listed in the After working inside your system section.
9 Installing and removing enclosure components Topics: • • • • • • • • • 2.5-inch hard drive or solid state drive Power supply units System cover Cooling fans Power distribution boards Midplanes Hard drive backplanes Control panel Thermal sensor board 2.5-inch hard drive or solid state drive A hard drive is a data storage device used for storing and retrieving digital information. CAUTION: Use only hard drives that have been tested and approved for use with the SAS or SATA backplane.
Figure 80. Removing a hard drive carrier Next steps Install the hard drive carrier. Related references Safety instructions on page 67 Related tasks Installing a hard drive carrier on page 141 Installing a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 81. Installing a hard drive carrier Next steps 1. To check the status of the hard drive, see the hard drive activity and status indicators. 2. To verify the status of the installed hard drive, check the management software. Related references Safety instructions on page 67 Related tasks Hard drive indicator patterns on page 17 Removing a hard drive from a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 82. Removing a hard drive from the hard drive carrier Next steps 1. Install the hard drive into the hard drive carrier. 2. Install the hard drive carrier into the hard drive bay.
Steps 1. Place the hard drive into the hard drive carrier. 2. Secure the hard drive to the hard drive carrier with screws. Figure 83. Installing a hard drive into a hard drive carrier NOTE: Ensure that the hard drive is installed with the label facing up. This is to ensure that the hard drive connector is aligned with the connector on the backplane. Next steps 1. Install the hard drive carrier into the hard drive bay. 2.
NOTE: Both the PSUs are hot swappable if the system has the power throttling feature enabled. The following table lists the maximum supported configurations where power supply unit (PSU) redundancy is guaranteed: Table 31. Supported PSU configurations for non fabric processors PSU Sled configuration 1400 W Supports up to 215 W processor, three hard drives, and four memory modules per system board (Sled with Mellanox ConnectX-4 embedded controller).
Steps Press the release lever and by using the handle, slide the PSU out of the system. NOTE: Removing the PSU may require considerable force. Figure 84. Removing a PSU Next steps 1. Install the PSU. 2. Reconnect all disconnected cables and peripherals. 3. Follow the procedure listed in the After working inside your system section.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. CAUTION: The system requires at least one power supply unit (PSU) to operate normally. NOTE: When installing a new PSU in a system with two PSUs, allow several seconds for the system to recognize the PSU and determine its status. NOTE: The maximum output power is printed on the PSU label. 1.
System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Installing the system cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Cooling fans Servers use a lot of power to function, and that in turn generates a lot of heat. That heat, without a cooling system in place to dissipate it, can destroy the electronic and mechanical parts of the server. In most cases, the simplest and most efficient way to dissipate this heat is through the use of fans. Removing a cooling fan Prerequisites WARNING: Do not attempt to operate the system without the cooling fans.
Related tasks Before working inside your system on page 67 Installing a cooling fan on page 151 After working inside your system on page 68 Installing a cooling fan Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a cooling fan cage Prerequisites WARNING: Do not attempt to operate the system without the cooling fans. WARNING: The cooling fan can continue to spin for some time after the system has been powered down. Allow time for the fan to stop spinning before removing it from the system. CAUTION: Many repairs may only be done by a certified service technician.
Related tasks Before working inside your system on page 67 Removing a cooling fan on page 150 Installing a cooling fan cage on page 153 Installing a cooling fan on page 151 After working inside your system on page 68 Installing a cooling fan cage Prerequisites WARNING: Do not attempt to operate the system without the cooling fans. CAUTION: Many repairs may only be done by a certified service technician.
3. Check the management software to see if all the fans are rotating at the optimal speed. Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a cooling fan on page 150 Installing a cooling fan on page 151 After working inside your system on page 68 Power distribution boards The power distribution board (PDB) is a board that connects the redundant power supply units to the system board. The Fan Control Board is a part of the PDB1.
Figure 92. Removing the power cable cover and the power cables screws for PDB 1 4. Remove the screws that secure the power cables to PDB 1. 5. Remove the screws that secure PDB 1 to the system. 6. Lift PDB 1 away from the system. Figure 93. Removing PDB 1 7. Lift the PDB connector bridge board from the system.
Figure 94. Removing the PDB bridge board 8. Disconnect all the cables from PDB 2. 9. Remove the screw that secures the power cable cover to PDB 2. 10. Lift power cable cover up straight from the locking hole on PDB 2. Then, lift it out of PDB 2. Figure 95.
11. Remove the screws securing the four power cables from PDB 2 12. Remove the four power cables from PDB 2. 13. Remove the screws that secure PDB 2 to the system. 14. Lift PDB 2 out of the system. Figure 96. Removing the PDB 2 Next steps 1. Install the PDBs. 2. Install the PSUs. 3. Follow the procedure listed in the After working inside your system section.
3. Remove the power supply units (PSUs). 4. Keep the Phillips #2 and the Torx T20 screwdrivers ready. Steps 1. Install PDB 2 a. Align the screw holes on PDB 2 with the holes on the chassis. NOTE: To install PDB 2, orient the PDB2 so that the board slides into place. b. Install the screws that secure PDB 2 to the system. c. Secure the four power cables to PDB 2 with screws. d. Install the power cable cover for PDB 2 and secure it with the screw. Figure 97.
Figure 98. Installing the power cables and the power cable cover for PDB 2 Figure 99. Installing the PDB bridge board e. Install the power distribution board bridge board. f. Connect all the other cables to PDB 2. Route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 2.
a. Lower the PDB 1 such that the slot at the bottom of PDB 1 inserts into the PDB bridge board on PDB 2. b. c. d. e. When the slot at the bottom of PDB 1 inserts into the PDB bridge board on PDB 2, the screw holes align with the holes on the chassis. Insert the screws that secure PDB 1 to the system. Secure the power cables to PDB 1 by using screws. Install the power cable cover for PDB 1 and secure it with the screw. Connect all the cables to PDB 1.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a power supply unit on page 145 Installing a power supply unit on page 146 After working inside your system on page 68 Cable routing and connectors of the power distribution boards About this task Figure 102. Features of the power distribution board 1 1. 3. 5. 7. 9. 11. 13. 15.
Figure 103. Cable routing−power distribution board 1 (top) PDB 1 backplane power cable PDB 2 control system board 1 and 3 and control system board 2 and 4 9. ground cable 11. fan control and power cable 1. 3. 5. 7. 162 Installing and removing enclosure components 2. 4. 6. 8. backplane power cable 12 V power cable PDB 2 data cable hard disk control cable 10.
Figure 104. Cable routing−power distribution board 2 (bottom) 1. PDB 2 3. ground cable 2. 12 V power cable 4. midplane Midplanes In a 2.5 inch hard drive configuration, two midplanes connect the system boards of the sleds to the 2.5-inch hard drive backplane. Removing the midplanes Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 105. Removing the middle-wall bracket 2. Disconnect all the cables from the upper midplane. NOTE: Observe the routing of the cable on the chassis as you remove them from the system. Route these cables properly when you replace them to prevent the cables from being pinched or crimped. 3. Remove the screw that secures the power cable cover to the upper midplane and lift the power cable out. 4. Remove the screws that secure the power cables to the upper midplane. Figure 106.
Figure 107. Removing the upper midplane 7. Remove the screws that secure the midplane holder support to the chassis. 8. Lift the midplane holder support out of the chassis. Figure 108. Removing the midplane holder support 9. Remove the screws that secure the midplane holder to the chassis. 10. Lift the midplane holder out of the chassis.
Figure 109. Removing the midplane holder 11. Disconnect all the cables from the lower midplane. NOTE: Note the routing of the cable on the chassis as you remove them from the system. Route these cables properly when you replace them to prevent the cables from being pinched or crimped. 12. Remove the screw that secures the power cable cover on the lower midplane. 13. Remove the power cable cover from the lower midplane. 14. Remove the screws that secure the power cables on the lower midplane. 15.
Installing the midplanes Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
16. Secure the power cable cover with a screw. 17. Place the middle wall bracket into the chassis. 18. Replace the screws that secure the middle wall bracket to the chassis. Next steps 1. Install the cooling fan cage. 2. Install the sleds into the enclosure. 3. Follow the procedure listed in the After working inside your system section.
Table 33. Cable routing−top midplane to backplane for 24 x2.
Table 34. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration (continued) Item Cable From (bottom midplane) To (backplane) Hard drive backplane cable Mini-SAS connector for system board 4 (hard drive 5 and 6) (J4) SATA2 hard drive connectors 5 to 6 for system board 4 (from right to left) Hard drive backplanes Servers use a backplane to attach hot swappable hard drives. A backplane has pins that pass directly into hard drive sockets without cables.
Steps 1. Remove the screws that secure the hard drive cage to the chassis. 2. Remove the screws that secure the control panel to the chassis. 3. Remove the hard drive cage from the chassis. Figure 114. Removing the hard drive cage Figure 115.
4. Disconnect all the cables connected to the hard drive backplane. 5. Remove the screws that secure the backplane to the hard drive cage. 6. Remove the backplane from the hard drive cage. Figure 116. Removing the backplane from the hard drive cage Next steps 1. Install the hard drive backplane. 2. Install the hard drives. 3. Follow the procedure listed in the After working inside your system section.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. NOTE: You must route the cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section.
Figure 118. Connect the backplane cables 4. Install the hard drive cage into the chassis. NOTE: Ensure that uniform pressure is exerted while installing the hard drive cage into the enclosure. Figure 119. Installing the hard drive cage 5. Install the screws that secure the hard drive cage to the chassis.
6. Install the screws that secure the control panel to the chassis. 7. Reconnect the cables to the midplanes and PDB 1. Next steps 1. Install the hard drives. 2. Follow the procedure listed in the After working inside your system section.
Figure 120. Removing the left control panel assembly Figure 121. Removing the right control panel assembly 5. Push aside the retention hooks on the control panel assembly. 6. Remove the control panel from the control panel assembly. 7. Disconnect the control panel cable. Next steps 1. Install the control panel assembly. 2. Install the hard drive cage into the enclosure. The procedure to install the hard drive cage is similar to Installing the backplane. 3. Reconnect the disconnected cables. 4.
5. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing a hard drive carrier on page 140 Installing the control panel on page 177 Installing a hard drive carrier on page 141 After working inside your system on page 68 Installing the control panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 122. Installing the left side control panel Figure 123. Installing the right side control panel 4. Install the screws that secure the control panel assembly to the hard drive cage. 5. Install the screws that secure the control panel assemblies to the chassis. Next steps 1. 2. 3. 4. 5. Install the hard drive cage into the enclosure. Connect all the cables to the backplane. Connect the control panel cables to the power distribution board. Install all the removed hard drives.
Related references Safety instructions on page 67 Related tasks Before working inside your system on page 67 Removing the control panel on page 175 Removing a hard drive carrier on page 140 Installing a hard drive carrier on page 141 After working inside your system on page 68 Thermal sensor board The thermal sensor board is used to the monitor the ambient temperature around the enclosure.
Next steps Install the sensor board cover. Related references Safety instructions on page 67 Related tasks Installing the sensor board cover on page 180 Installing the sensor board cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing the sensor board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
3. Reconnect all the disconnected cables. 4. Install the hard drives 5. Follow the procedure listed in the After working inside your system section.
Figure 128. Installing the sensor board assembly Next steps 1. 2. 3. 4. 5. Replace the hard drive cage into the chassis. Connect all the cables to the backplane. Connect the control panel cables to the power distribution board. Install the hard drives. Follow the procedure listed in the After working inside your system section.
Figure 129. Cable routing−sensor board and control panel 1. PDB 1 3. thermal sensor board 184 Installing and removing enclosure components 2. right control panel 4.
10 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. Systemhealth Provides the current overview of the system performance.
11 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 35. PowerEdge C6320p system board connectors (continued) Item Connector Description 7 SATA 1 SATA 1 connector 8 SATA 1 cable lock SATA 1 cable lock 9 1.8” SSD power 1.
12 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting the video subsystem Steps 1. Check the system and power connections to the monitor. 2. Check the video interface cabling from the system to the monitor. 3. Run the appropriate diagnostic test. Results If the tests run successfully, the problem is not related to video hardware. Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
Troubleshooting a serial input and output device Prerequisites NOTE: The PowerEdge C6320p, does not have a 9-pin serial port, instead uses a micro-USB port for serial I/O Steps 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the I/O serial device. If the problem is resolved, replace the interface cable with a known working cable. 3.
Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3.
Next steps If the problem persists, see the Getting help section. Related references Getting help on page 200 Troubleshooting power supply units Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Related references Getting help on page 200 Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related tasks Before working inside your system on page 67 Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Using system diagnostics on page 185 Troubleshooting a micro SD card Prerequisites NOTE: Certain micro SD cards have a physical write-protect power on the card. If the write-protect switch is turned on, the micro SD card is not writable. NOTE: IDSDM and vFlash slots are not hot-pluggable. Steps 1. Enter System Setup, and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3.
Next steps If the problem persists, see the Getting help section. Related references Getting help on page 200 Using system diagnostics on page 185 Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: Processor sockets are not hot-pluggable. Steps 1.
13 Getting help Topics: • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.
Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section. Quick Resource Locator for the PowerEdge C6320p system Figure 132.
