Owners Manual
Table Of Contents
- Dell EMC PowerEdge C6420 Installation and Service Manual
- Dell EMC PowerEdge C6420 overview
- Initial system setup and configuration
- Installing and removing enclosure components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Dell EMC PowerEdge C6420 sled
- PERC battery
- Air shroud
- System memory
- Support bracket
- Linking board and PCIe cable
- Processor and heat sink module
- Removing a processor and heat sink module
- Installing a processor and heat sink module
- Removing the fabric processor from the processor heat sink module
- Installing the fabric processor into the processor heat sink module
- Removing the non-fabric processor from the processor and heat sink module
- Installing the non-fabric processor into a processor and heat sink module
- Removing the fabric and sideband cables
- Installing the fabric and sideband cables
- Expansion cards
- PCIe slot priority
- Removing the expansion card riser assembly
- Installing the expansion card riser assembly
- Removing an expansion card
- Installing an expansion card
- Removing the riser card
- Installing the riser card
- Removing the M.2 SATA x16 riser
- Installing the M.2 SATA x16 riser
- Removing the M.2 SATA card
- Installing the M.2 SATA card
- M.2 SSD module
- Mezzanine and OCP cards
- System battery
- System board
- Trusted Platform Module
- System diagnostics
- Jumpers and connectors
- Getting help
- Documentation resources
System diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If
you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the
problem.
Topics:
• Dell Embedded System Diagnostics
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
● Run tests automatically or in an interactive mode
● Repeat tests
● Display or save test results
● Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
● View status messages that inform you if tests are completed successfully
● View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
Steps
1. As the system boots, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics
starts executing the tests on all the detected devices.
System diagnostic controls
Menu
Description
Configuration Displays the configuration and status information of all detected devices.
4
84 System diagnostics