Owners Manual
Table Of Contents
- Dell EMC PowerEdge C6420 Installation and Service Manual
- Dell EMC PowerEdge C6420 overview
- Initial system setup and configuration
- Installing and removing enclosure components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Dell EMC PowerEdge C6420 sled
- PERC battery
- Air shroud
- System memory
- Support bracket
- Linking board and PCIe cable
- Processor and heat sink module
- Removing a processor and heat sink module
- Installing a processor and heat sink module
- Removing the fabric processor from the processor heat sink module
- Installing the fabric processor into the processor heat sink module
- Removing the non-fabric processor from the processor and heat sink module
- Installing the non-fabric processor into a processor and heat sink module
- Removing the fabric and sideband cables
- Installing the fabric and sideband cables
- Expansion cards
- PCIe slot priority
- Removing the expansion card riser assembly
- Installing the expansion card riser assembly
- Removing an expansion card
- Installing an expansion card
- Removing the riser card
- Installing the riser card
- Removing the M.2 SATA x16 riser
- Installing the M.2 SATA x16 riser
- Removing the M.2 SATA card
- Installing the M.2 SATA card
- M.2 SSD module
- Mezzanine and OCP cards
- System battery
- System board
- Trusted Platform Module
- System diagnostics
- Jumpers and connectors
- Getting help
- Documentation resources
● Reference materials, including the Installtion and Service Manual, and mechanical overview
● Your system service tag to quickly access your specific hardware configuration and warranty information
● A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to www.dell.com/qrl and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick
Resource Locator section.
Quick Resource Locator for C6400 and C6420 systems
Figure 77. Quick Resource Locator for PowerEdge C6400 and C6420 systems
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
● Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
● Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the
issue.
The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information
about SupportAssist, go to www.dell.com/supportassist.
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide and select the relevant country.
Getting help
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