Dell PowerEdge C8220 Hardware Owner’s Manual Regulatory Model: B05B Regulatory Type: B05B001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this publication is subject to change without notice. © 2014 Dell Inc. All rights reserved.
Contents 1 About Your System . . . . . . . . . . . . . . . . . Accessing System Features During Startup . . . . . . . 11 . . . . . . . . . . 12 . . . . . . . . . . . . . . . . . . . 14 Front-Panel Features and Indicators NIC Indicator Codes Management Interface . . . . . . . . . . . . . . . . . Non-Central Independent Mode . . . . . . . . . . Non-Central Consolidated Mode . . . . . . . . . . 16 16 18 . . . . . . . 21 . . . . . . . . . . . . 22 . . . . . . . . . . . . . . . . . . . . .
BIOS Recovery Event . ME Fail Event . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . . . 42 SEL Generator ID BMC . . . . . . . . . . . . . . . . . . 42 . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Other Information You May Need 2 . . . . . . . . . . . . Using the System Setup Program System Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . System Setup Options at Boot . . . . . . . . . . . . . . 51 . . . . . . . . . . . . . . . . . . . 51 . .
Server Menu . . . . . . . . . . . . . . . . . . . 97 Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 98 Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 100 Command Line Interfaces for System Setup Options . . . . . . . . . . . . . . . . . . . . IPMI Command List . . . . . . 102 . . . . . . . . . . . . . . . . . . . 127 Power Management Settings 3 91 . . . . . . . . . . . . . . . . . . . . . . View System Log Installing System Components Safety Instructions .
MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Installing a MicroSD Card . . . . . . . . . . . . 148 . . . . . . . . . . . . . . . . . . . . . . 148 Sled Covers . Removing the Front Cover . . . . . . . . . . . . 148 Installing the Front Cover . . . . . . . . . . . . . 149 Removing the Back Cover . . . . . . . . . . . . 150 Installing the Back Cover . . . . . . . . . . . . . 151 . . . . . . . . . . . . . . . . . . . . 151 Cooling Shroud .
Removing the RAID Controller Card . . . . . . . . 167 Installing the RAID Controller Card . . . . . . . . . 168 . . . . . . . . . . . . . . . . . . . . . . 169 RAID Battery . Removing the RAID Battery . . . . . . . . . . . . 169 Installing the RAID Battery . . . . . . . . . . . . . 171 Removing the RAID Battery Holder. . . . . . . . . 172 . . . . . . . . . 174 . . . . . . . . . . . . . . . . . .
Interposer Extender . . . . . . . . . . . . . . . . . . 192 . . . . . . . . 194 . . . . . . . . . 194 Installing the Interposer Extender BMC Management Cable (Optional) . Removing the BMC Management Cable . . . . . 195 Installing the BMC Management Cable . . . . . 196 . . . . . . . . . . . 197 Node Power Distribution Board . Removing the Node Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . 197 Installing the Node Power Distribution Board . . . . . . . . . . . . . .
Troubleshooting a NIC . Troubleshooting a Wet Enclosure . 213 . . . . . . . . . . . Troubleshooting a Damaged Enclosure . . . . . . . . . 214 Troubleshooting the Power Sled . . . . . . . . . . . . 215 Troubleshooting System Memory . . . . . . . . . . . . 215 . . . . . . . . . . . . . 217 Troubleshooting a Hard-Drive . . . . . . . . . . 218 . . . . . . . . . . . 219 . . . . . . . . . . . . . . 220 Troubleshooting a Storage Controller . Troubleshooting Expansion Cards .
Expansion Card Riser Connector . . . . . . . . . . . 236 Interposer Extender Connectors . . . . . . . . . . . . 237 . . . . . . . . . . . . 237 Interposer Extender Types MicroSD Card Reader Connectors . . . . . . . . . . . . . . . 240 . . . . . . . . . . . . . . . . . . . . . 241 Node Power Distribution Board Connectors 6 Getting Help . Contacting Dell Index 10 239 . . . . . . . . . . . . . . . . . . 241 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode. Keystroke Description Enters the System Setup program. See "System Setup Menu" on page 49.
Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 1 2 12 11 10 9 8 3 7 6 4 5 Item Indicator, Button, or Connector 1 USB connectors Connects USB devices to the system. The ports are USB 2.0 compliant. 2 Mezzanine card expansion slot Installs an I/O module mezzanine card. 3 Low profile PCIe expansion slot Installs a low profile PCI Express x16 card. 4 Release latch Press to release the sled from the enclosure.
Item Indicator, Button, or Connector 5 Power-on indicator/ power button Icon Description The power-on indicator lights when the sled power is on. The power-on indicator lights amber when the system critical event occurs. NOTE: The power-on indicator lights amber according to critical system error log (SEL) assertion. If the SEL is full or a deassertion event occurred while sensor monitoring is paused (e.g. fan monitoring is paused during system power off), the power-on indicator turns amber.
Item Indicator, Button, or Connector Icon Description 8 BMC management port 9 Ethernet connector 2 2 Embedded 10/100/1000 Mbit NIC connector. 10 Ethernet connector 1 1 Embedded 10/100/1000 Mbit NIC connector. 11 Sled identification indicator Lights blue to identify a particular system and system board. 12 Handle Hold to pull the sled from the enclosure. Dedicated management port. NIC Indicator Codes Figure 1-2.
Indicator Status Blinking green Indicator Code Linking at 1 Gbps port speed Network activity is present • Pre OS POST • OS without driver • OS with driver Blinks at speed relative to packet density Activity indicator Off Linking at 10 Mbps port speed Solid green No activity Blinking green Transmit or receive activity Off Idle Figure 1-3.
Management Interface The sled includes a BMC that is responsible for monitoring the sled for critical events by communicating with various sensors on the system board, the node power distribution board and, if installed in the PowerEdge C8000 server enclosure, it also communicates with the enclosure’s fan controller board and sends alerts and log events when certain parameters exceed their preset thresholds.
Figure 1-4. Non-Central Independent Mode 1 2 3 1 flat-blade screwdriver on sled’s port cover 3 network cable on switch 2 network cable on sled 5 Configure the BMC on the managed sled. You can use the BMC Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals.
Non-Central Consolidated Mode There are two setup options available for this mode, you can use the server enclosure’s Ethernet connector or BMC management port to connect to an Ethernet switch. To setup BMC connection using the server enclosure’s Ethernet connector: NOTE: Do not connect the server enclosure’s front Ethernet connector and back BMC management port to the same Ethernet switch. 1 Before you setup BMC, you must first connect the BMC management cable in the sled.
1 flat-blade screwdriver on server enclosure’s port cover 3 network cable on switch 2 network cable on server enclosure 4 Configure the BMC on the managed sled. You can use the BMC Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals.
Figure 1-6. Non-Central Consolidated Mode — BMC Management Port 2 1 3 1 flat-blade screwdriver on server enclosure’s port cover 3 network cable on switch 2 network cable on server enclosure 4 Configure the BMC on the managed sled. You can use the BMC Management Utility to manage the sled’s BMC from a remote management station. For more information about the BMC Management Utility, see Using the Baseboard Management Controller Guide at dell.com/support/manuals.
Power and System Board Indicator Codes The indicators on the front of the sled display status codes during system startup. For location of the indicators on the front panel, see Figure 1-1. Table 1-1.
BMC Heartbeat Indicator Codes The system board includes a BMC heartbeat indicator (LED17) for debugging the Baseboard Management Controller (BMC). The BMC heartbeat indicator lights green when power is supplied to the sled and blinks green when the BMC firmware is ready. Figure 1-7.
Service Tag The following illustration provides location of the Service Tag number on the C8220 single-wide compute sled. Figure 1-8.
POST Error Codes Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized. The operation field represents the specific initialization activity.
Error Code Error Message Response Error Cause Corrective Actions 0012h Local Console Output Error Pause See "Troubleshooting the Video Subsystem" on page 210. Video device initialization failed If the problem persists, see "Getting Help" on page 241. 0013h ISA IO Pause Controller Error ISA device initialization failed See "Troubleshooting Expansion Cards" on page 219. If the problem persists, see "Getting Help" on page 241.
Error Code Error Message Response Error Cause 0019h USB Read Error Pause 001Ah USB Write Error Pause 001Bh USB Interface Error Pause 001Ch Mouse Interface Pause Error Corrective Actions USB port initialization failed See "Troubleshooting a USB Device" on page 210. USB port initialization failed See "Troubleshooting a USB Device" on page 210. USB port initialization failed See "Troubleshooting a USB Device" on page 210.
Error Code Error Message Response Error Cause Corrective Actions 0020h Keyboard Stuck Key Error Pause Disconnect and reconnect the keyboard to the compute sled. Keyboard key stuck If the problem persists, see "Getting Help" on page 241. 0021h Keyboard Locked Error Pause Keyboard locked Disconnect and reconnect the keyboard to the compute sled. If the problem persists, see "Getting Help" on page 241.
Error Code Error Message Response Error Cause Corrective Actions 0028h PCI IO Read Error Pause See "Troubleshooting Expansion Cards" on page 219. PCI device initialization failed If the problem persists, see "Getting Help" on page 241. 0029h PCI IO Write Error Pause PCI device initialization failed See "Troubleshooting Expansion Cards" on page 219. If the problem persists, see "Getting Help" on page 241.
Error Code Error Message Response Error Cause Corrective Actions 002Fh No Microcode Be Updated Pause Processor Ensure that your processors microcode load match and conform to the failed type described in the processor technical specifications outlined in your system’s Getting Started Guide. 8012h SATA 0 Device Not Found Pause SATA 0 device Check if the SATA port 0 is not found enabled. See "SATA Configuration" on page 77. Install a SATA device to SATA port 0.
Error Code Error Message Response Error Cause 8016h SATA 4 Device Not Found Pause Corrective Actions SATA 4 device Check if the SATA port 4 is not found enabled. See "SATA Configuration" on page 77. Install a SATA device to SATA port 4. If the problem persists, see "Getting Help" on page 241. 8017h SATA 5 Device Not Found Pause SATA 5 device Check if the SATA port 5 is not found enabled. See "SATA Configuration" on page 77. Install a SATA device to SATA port 5.
Error Code Error Message Response Error Cause Corrective Actions 8021h CMOS Battery Error Pause No CMOS battery See "Troubleshooting the System Battery" on page 222. 8100h Memory device disabled by BIOS Pause Memory Device Error See "Troubleshooting System Memory" on page 215. If the problem persists, see "Getting Help" on page 241.
System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-2. Processor Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-3. Memory ECC Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
Table 1-3.
PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus#” Table 1-4. PCIe Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error” Table 1-5. IOH Core Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error” Table 1-6. SB Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-7. POST Start Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
POST End Event Table 1-8. POST End Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-9. POST Error Code Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
BIOS Recovery Event Table 1-10. BIOS Recovery Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
ME Fail Event Table 1-11. BIOS Recovery Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision.
BMC The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM = Settable/Readable Threshold Mask Table 1-13.
Table 1-14. Sensor Summary (continued) Sensor Sensor Name Number Sensor Type Event/Reading Type Offset 04h Processor (07h) Sensor-specific (6Fh) SI: 01h CPU ERR2 SC: 40h AM: 0001h DM: 0000h RM: 0001h 05h 12V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 06h 5V Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 07h 5V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 08h 3.
Table 1-15. Sensor Summary (continued) Sensor Sensor Name Number Sensor Type Event/Reading Type Offset 09h Voltage (02h) Threshold (01h) SI: 7Fh 3.
Table 1-16.
Table 1-17.
Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of rack installation, system features, setting up your system, and technical specifications. • The PowerEdge C8000 Hardware Owner’s Manual for information about the server enclosure features, troubleshooting, and component replacement.
Using the System Setup Program 2 The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options.
• When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. NOTE: PowerEdge C8000 server enclosure is referred to as simply the "server enclosure" or the "chassis" in this manual.
General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing . The General Help screen lists the legend keys with their corresponding alternates and functions. To exit the help window, press or . Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted the operating system (OS).
Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See Figure 1-1 for the location of the serial port on the sled. 2 Press immediately after a power-on or reboot to enter System Setup. 3 In the System Setup screen, select the Server menu and press . 4 In the Server screen, select Remote Access Configuration and press .
5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 95 for details. Make sure the host and client are on the same network. 6 Press to return to the System Setup screen. Press again, and a message prompts you to save the changes.
• Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 95 for details. Make sure the last four options syncs with the host and client. 7 In the Server screen, select BMC LAN Configuration and press .
• Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 95 for details. Make sure the last four options syncs with the host and client. 7 In the Server screen, select BMC LAN Configuration and press .
Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable.
System Settings Option Description System Date Scroll to this item to adjust the date. Use , or to select a field. Use [+] or [-] to configure system date. System Time Scroll to this item to adjust the time. Use , or to select a field. Use [+] or [-] to configure system time. Product Name Displays the system product name. BIOS Version Displays the BIOS version. NOTE: Check this version number when updating BIOS from the manufacturer.
Option Description Processor Core Displays the processor core. System Memory Size Displays total memory size installed on the system board. System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory.
Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press to view the following screen. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, it is recommended that you leave these settings at the default values.
Power Management Scroll to this item and press to view the following screen. Power Management Option Description Power Management (OS Control default) Select a system power management mode. • Maximum Performance: Sets the system power management to maximum performance. • OS Control: Allows the operating system to control the power management. • Node Manager: Enables Node Manager to moderate power consumption and performance of the processors in the compute sled.
Option Description CPU Power Capping (P-State 0 default) Select a processor performance state (P-state). Options are [P-State 0], [P-State 1], [P-State 2], [P-State 3] and [P-state 4]. NOTE: This option is enabled when Power Management is set to OS Control mode. Chassis Power Management Press to set chassis power management. Energy Efficient Policy (Balanced default) Select a power policy option.
Chassis Power Management Scroll to this item and press to view the following screen. Chassis Power Management Option Description Chassis PSU Configuration Press to configure the chassis power supply. Power Capping Press to set power capping values. This option provides management and monitoring of the power supplies and the minimum set of requirements that this server must satisfy.
Option Description Emergency Throttling Press to configure the compute sled and chassis emergency throttle functions. This option sets the policy to take effect when the sled detects a system emergency failure (such as fan error, chassis critical power events, PSU critical power events, abnormal ambient temperature, etc.).
Chassis PSU Configuration Scroll to this item and press to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies Select the number of power supplies to provide load-shared (1 default) power to run the sleds in the enclosure. Options are [1], [2], [3], and [4]. Redundant Power Supplies (1 default) Select the number of power supplies to provide power redundancy to the enclosure. Options are [0], [1], and [2].
Boundaries of PSU Configuration PSU Number Required PSU (X) Redundant PSU (N) 4 0 3 1 2 2 3 2 1 2 2 0 1 1 4 The number of power supplies required for PSU configuration is determined by the following formula: X + N, where X is the required PSU and N is the redundant PSU.
Power Capping Scroll to this item and press to view the following screens. Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W. Power budget in the enclosure must not exceed 2660 W.
Option Description Chassis Level Capping (Disabled default) Set as chassis level or sled level power capping. (The default setting is referred from BMC). The system determines the power consumption of the enclosure and sleds, and constantly attempts to maintain the enclosure’s power consumption below the cap. Sled Power Capping (0 default) NOTE: This option is enabled when the Chassis Level Capping is set to Disabled.
Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W. Power budget in the enclosure must not exceed 2660 W. The power budget is determined by the following formula, power budget = (maximum output wattage of the installed PSU x sum of the PSUs in the enclosure) x 0.95.
Emergency Throttling Scroll to this item and press to view the following screen. Emergency Throttling Option Description Sled Level Policy (Chassis Level default) Select a sled level policy when an emergency throttle event is triggered. • Chassis Level: Overrides the chassis level policy for a specific server. • Throttling: Allows compute sled throttling when an emergency throttle event is triggered. • Power Off: Turns off the compute sled when an emergency throttle event is triggered.
Option Description Chassis Level Policy (Throttling default) Select a chassis level policy when an emergency throttle event is triggered. This option can be configured when the Sled Level Policy is set as Chassis Level. • Throttling: Allows chassis sled throttling when an emergency throttle event is triggered. • Power Off: The server power turns off when an emergency throttle event is triggered. CPU Configuration Scroll to this item and press to view the following screen.
CPU Configuration Option Description Active Processor Cores (All Cores default) Allows you to control the number of enabled core in each processor. Options are [1], [2], [4], [6], [8], [10]and [All Cores]. (Option depends on processor core.) Frequency Ratio (Auto default) Sets the frequency multipliers as maximum level. Max CPUID Value Limit (Disabled default) Some OS, which is (NT4), fails if the value returned in EAX is >3 when CPUID instruction is executed with EAX=0.
Option Description C7 State (Enabled default) NOTE: This feature is visible only when the processor Enables or disables the processor C7 state. supports C7 state. NOTE: Disable this option at your own risk. When you disable this option, pop up message appears on the screen and warning appears in the System Setup Help. XD Bit Capability (Enabled default) Enables or disables the processor’s Execute Disable (XD) Memory Protection Technology feature.
Prefetch Configuration Scroll to this item and press to view the following screen. Prefetch Configuration Option Description Adjacent Cache Line Prefetch (Enabled default) Enables or disables system optimization for sequential memory access. Hardware Prefetcher (Enabled default) Enables or disables the speculative unit within the processor(s). DCU Streamer Prefetcher (Enabled default) Enables or disables Data Cache Unit (DCU) streamer prefetcher.
Option Description DCU IP Prefetcher (Enabled default) NOTE: This feature is available when supported by the Enables or disables DCU IP prefetcher. processor. Memory Configuration Scroll to this item and press to view the following screen. Memory Configuration Option Description Memory Frequency (Auto default) Select an operating memory frequency. Options are [Auto], [800], [1066], [1333], [1600], and [1866]. Memory Turbo Mode (Disabled default) Enables or disables the memory turbo mode.
Option Description Memory Throttling Mode (Enabled default) Enables or disables the memory to run in closed-loop thermal throttling mode. Memory Operating Mode (Optimizer Mode default) Select the type of memory operation if a valid memory configuration is installed. • Optimizer Mode: The two memory controllers run in parallel 64-bit mode for improved memory performance. • Spare Mode: Enables memory sparing. In this mode, one rank per channel is reserved as a spare.
Option Description Memory Operating Voltage (Auto default) If set to Auto, the system sets the voltage to an optimal value based on the capacity of the installed memory modules. You can also set the voltage of the memory module to a higher value (1.5 V) provided that the modules support multiple voltages. Options are [Auto], [1.5 volts], and [1.35 volts]. NOTE: BIOS will auto restrict selection if DIMM is not supporting low voltage.
SATA Configuration Scroll to this item and press to view the following screen.
SATA Configuration Option Description Embedded SATA Controller (AHCI default) Select an operation mode for the onboard SATA controller. • Off: Disables the SATA controller. This token applies to the first onboard SATA controller. • IDE: Enables the SATA controller to run in IDE mode. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode). This token applies to the first onboard SATA controller. • AHCI: Enables the SATA controller to run in AHCI mode.
Option Description SATA Port 2 (Auto default) When set to off, turns off the 3rd Serial ATA drive controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not present). SATA Port 3 (Auto default) When set to off, turns off the 4th Serial ATA drive controller. When set to auto, enables BIOS support for the 4th Serial ATA drive controller (enabled if present, POST error if not present).
PCI Configuration Scroll to this item and press to view the following screen. PCI Configuration Option Description Embedded Network Devices Press to configure available network drives. NIC Enumeration (Onboard default) Select a LAN boot ROM option. • Onboard: Uses the PXE boot on NICs to boot the system. • Add-in: Use the PXE boot on add-in network adapters to boot the system.
Option Description PCI Slot Configuration Press to configure PCI Express devices. NOTE: When you install an Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Generation (Gen3 default) Select a PCI signaling rate. • Gen1: 2.5 GT/s • Gen2: 5 GT/s • Gen3: 8 GT/s VT for Direct I/O (Disabled default) Enables or disables Intel hardware virtualization support.
Option Description Reboot on WOL (ROW) (Disabled default) Enables or disables reboot on wake-on-LAN feature. Reboot On WOL targets network controllers when the network controller receives a magic packet. This option displays when the network chip supports Reboot on WOL feature. Embedded Network Devices Scroll to this item and press to view the following screen.
Embedded Network Devices Option Description Embedded NIC1 (Enabled with PXE default) Enables or disables the onboard NIC1 controller. • Enabled with PXE: Allows you to enable the system’s primary embedded NIC (full function), including its PXE boot-ROM. • Enabled without PXE: Allows you to enable the system’s primary embedded NIC only. The NIC associated PXE or RPL boot-ROM are disabled in this option.
iSCSI Remote Boot Select iSCSI Remote Boot in the Embedded NIC1/NIC2 option and press to view the following screen. iSCSI Remote Boot Option Description iSCSI Initiator Name Displays the worldwide unique name of the initiator. Only iqn format is accepted. Enable DHCP (Disabled default) Enables or disables the DHCP network settings. Initiator IP Address Sets the initiator’s static IP address. Initiator Subnet Mask Sets the subnet mask for the static IP address.
Option Description Target Port Sets the target port. Boot LUN Sets the hexadecimal representation of LU number. CHAP Type Select CHAP type. Options are [None], [One Way CHAP], and [Mutual CHAP]. (None default) Active State Power Management Configuration Scroll to this item and press to view the following screen.
Option Description Mezzanine Slot ASPM (Disabled default) Select an ASPM protocol for the mezzanine slot. NB-SB Link ASPM (L1 default) Select an ASPM protocol for the northbridge and southbridge chipsets. PCI Slot Configuration Scroll to this item and press to view the following screen.
PCI Slot Configuration Option Description PCIe Slot1 (Enabled default) Enables or disables the PCIe slot1. Options are [Disabled], [Enabled], [Enabled without OPROM]. NOTE: When you install an Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. You can set the GPGPU information using IPMI commands. See Table 2-18 for more information. USB Configuration Scroll to this item and press to view the following screen.
USB Configuration Option Description Embedded USB Controller (Enabled default) Enables or disables the onboard USB controller at system startup. USB Port with BMC (Enabled default) Enables or disables internal USB port with BMC support. External USB Port1 (Enabled default) Enables or disables the external USB port1. External USB Port2 (Enabled default) Enables or disables the external USB port2. Internal USB Connector Enables or disables the internal USB port.
Security Menu The security menu enables you to set the security parameters. Scroll to this item and press to view the following screen. Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. User Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays.
Option Description Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. Note, the Change User Password option only appears after a Supervisor password has been set. Select this option and press to access the sub menu, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers.
Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press to view the following screen. Server Settings Option Description Status of BMC Displays BMC status. IPMI Specification Version Displays the Intelligent Platform Management Interface (IPMI) firmware version number. BMC Firmware Version Displays the BMC firmware version number. NIC1 MAC Address Displays the MAC address for the NIC1 connector.
Option Description ACPI SPMI Table (Enabled default) When enabled, BIOS enables Advanced Configuration and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS disables the ACPI SPMI table for BMC ROM update. Set BMC LAN Configuration Press to set the BMC network. Remote Access Configuration Press to configure serial port settings related to console redirection.
Set BMC LAN Configuration Scroll to this item and press to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel Number Status Displays the BMC channel number status. BMC LAN Port Configuration (Shared-NIC default) Set the BMC management port to dedicated or shared NIC port. Options are [Dedicated NIC] and [Shared NIC].
Option Description Gateway MAC Address Sets the MAC address for the static IP address. BMC NIC MAC Address Sets the MAC address for the BMC management port. IPv6 Mode (Disabled default) Enables or disables the IPv6 internet protocol support. If set to enabled, configure the IPv6 prefix, IP, and gateway addresses. IPv6 Mode Select Enabled in the IPv6 Mode option and press to view the following screen.
Option Description IPv6 Prefix Length Sets prefix length of the IPv6 address. IPv6 IP Address Set the BMC management port to dedicated or shared NIC port. Options are [Dedicated NIC] and [Shared NIC]. IPv6 IP Address Sets the BMC IPv6 address. IPv6 Gateway Address Sets the MAC address for the static IPv6 address. Remote Access Configuration Scroll to this item and press to view the following screen.
Option Description Serial port number (COM1 default) Select a serial port for console redirection. • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port Address (3F8h/2F8h default) Specifies the base I/O port address of the serial port. • 3F8h/2F8h: Sets the front serial port address as 0x3F8 and internal serial port address as 0x2F8.
View System Log Scroll to this item and press to view the following screen. View System Log Option Description View BMC SEL Event Log View all events in the BMC system event log. Clear BMC SEL Event Log Deletes all records in the BMC system event log.
Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press to view the following screen. Boot Settings Option Description Quiet Boot (Enabled default) Enable this item to display the splash or summary screen, rather than the detail of the POST flow. When disabled, normal POST messages appear. Pause on Errors (Disabled default) Enables or disables BIOS to prompt you to press or keys on errors during POST.
Option Description Boot Mode (BIOS default) Select a system boot mode. • BIOS: The standard BIOS-level boot interface • UEFI: An enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. Boot Type Order Press to set the preferred boot sequence from the available devices. Legacy Boot Device Press to set the preferred boot sequence from the available legacy USB devices.
Exit Menu Scroll to this item and press to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press to save any changes that you have made in the Setup utility and exit the Setup utility. When the Save Changes and Exit dialog box appears, press to save the changes and exit, or press to return to the setup main menu.
Option Description Save Changes Select this item and press to save changes you have made without leaving the setup utility. Discard Changes Select this item and press to discard any changes you have made without leaving the setup utility. Load Optimal Defaults If you highlight this item and press , a dialog box asks if you want to install optimal settings for all the items in the Setup utility.
Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Toolkit (DTK). See the Deployment Toolkit Version 1.3 User's Guide for additional information about installing and using the DTK utilities, and the Deployment Toolkit Version 1.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 0052 N/A For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 N/A For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storage, CD/DVDROM (if the devices are available). 0054 N/A For the next system boot, set the IPL priority to: CD/DVD-ROM, USB Storage, hard disk, RAID, Network (if the devices are available).
Table 2-1. D4 Token Table (continued) Token Setup Option 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF Remote Access Disables serial console redirection. 00C0 Serial port number Enables console redirection via COM1. See token D7h. 00C1 Power Button Enables the power button to turn off the system power.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present). 011D SATA Port3 Turns off the 4th Serial ATA drive controller. 011E SATA Port3 Enables BIOS support for the 4th Serial ATA drive controller (enabled if present, POST error appears if not present).
Table 2-1. D4 Token Table (continued) Token Setup Option Description 013F Memory Remapping (3GB~4GB) When enabled, memory remapping relocates memory space (3GB - 4 GB) to the space above 4 GB. 0140 Execute-Disable (XD) Bit Capability When disabled, the Intel processors supporting the XD feature reports the support to the operating system. 0141 Execute-Disable (XD) Bit Capability When enabled, the Intel processors supporting the XD feature reports the support to the operating system.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 0171 Adjacent Cache Line Prefetch Disables system optimization for sequential memory access. The processor fetches the cache line that contains the data it currently requires. 0172 Adjacent Cache Line Prefetch Enables system optimization for sequential memory access. The processor fetches the adjacent cache line in the other half of the sector. 0173 Hardware Prefetcher Disables the processor’s HW prefetcher.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 01CF I/OAT DMA Engine Enables the I/O Acceleration Technology (I/OAT) DMA Engine feature. Set to enabled only if the hardware and software support I/OAT. 01D0 I/OAT DMA Engine Disables the I/OAT DMA Engine feature. This option should be disabled only if the hardware and software support I/OAT. 01DA Embedded NIC1 Enables NIC1 with iSCSI Remote Boot. 01DB Embedded NIC2 Enables NIC2 with iSCSI Remote Boot.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 0224 Embedded Video Enables the onboard video controller as the primary Controller video device. 0225 Embedded Video Disables the onboard video controller. Controller 022D Boot Mode Enables booting to Unified Extensible Firmware Interface (UEFI) capable operating systems. 022E Boot Mode Enables booting to legacy mode, ensures compatibility with operating systems that do not support UEFI.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 0257 2F8h/3F8h Sets the back serial port address to 0x2F8 and internal serial port address to 0x3F8. 025D Optimizer Mode Selects optimizer mode as the memory operating mode. 025E Spare Mode Selects spare mode as the memory operating mode. 025F Mirror Mode Selects mirror mode as the memory operating mode. 0260 Advanced ECC Mode Selects Advanced ECC (i.e. Lockstep, Chipkill) as the memory operating mode.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 02A1 C1E State Enables the processor Enhanced Halt (C1E) state. (default) 02A2 C1E State Disables the processor C1-E state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing. 02A9 DRAM Prefetcher Disables DRAM references from triggering DRAM prefetch requests.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 02C7 Data Reuse Optimization Sets to enable for HPC applications. (default) 02C8 Data Reuse Optimization Sets to disable for energy efficiency. 02C9 QPI Bandwidth Priority Sets to compute for computation-intensive applications. (default) 02CA QPI Bandwidth Priority Sets to I/O for I/O-intensive applications. 02CE DCU IP Prefetcher Enables the DCU IP Prefetcher.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4026 Manufacturing Mode Enables the manufacturing mode to bypass POST tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use. 4027 Manufacturing Mode Disables the manufacturing mode to bypass POST tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 480A C6 State Disables the processor C6 state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing. 480B C6 State Enables the processor C6 state. (default) 480C L3 Cache Power Control Disable the clock stop for an idle subcache. 480D L3 Cache Power Control Enable the clock stop for an idle subcache.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4821 Memory Turbo Mode Enables memory turbo mode. 4822 NUMA Support Enables the node interleave option for SLES11. This applies to NUMA systems that allow memory interleaving across all processor nodes. 4823 Memory Frequency Detects the memory running speed from H/W designed (SPD, memory population). 4824 Memory Frequency Sets memory running speed up to 800MHz. 4825 Memory Frequency Sets memory running speed up to 1066MHz.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 482E Patrol Scrubbing Disables Patrol scrubbing to proactively search the system memory, repairing correctable errors. 482F Patrol Scrubbing Enables Patrol scrubbing to proactively search the system memory, repairing correctable errors. 4830 HDD Security Erase Sets security freeze lock to all hard-drives. 4831 HDD Security Erase Unlocks the security freeze lock on all hard-drives.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4847 Onboard LAN ASPM Controls the level of ASPM supported to onboard LAN. L0s entry enabled. 4848 Onboard LAN ASPM Controls the level of ASPM supported to onboard LAN. L1 entry enabled. 4849 Onboard LAN ASPM Controls the level of ASPM supported to onboard LAN. L0s and L1 entry enabled. 484A Onboard LAN ASPM Controls the level of ASPM supported to onboard LAN. L0s entry downstream enabled.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4857 WHEA Support Disables Windows Hardware Error Architecture. 4858 WHEA Support Enables Windows Hardware Error Architecture. 4859 NIC Enumeration Sets PXE boot from onboard NIC to Add-on NIC adapter. (default) 485A NIC Enumeration Sets PXE boot from Add-on NIC adapter to onboard NIC. 485B PCIe Generation Sets the PCI signaling rate at Gen3 8.0 Gigabits bandwidth.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4873 Active Processor Cores This field controls the number of enabled 16 cores in each processor. By default, the maximum number of cores per processor will be enabled. 4877 PCIe Slot1 Allows you to electrically disable PCIe Slot1. 4878 PCIe Slot1 Allows you to electrically enable PCIe Slot1 and option ROM initialization. 4879 PCIe Slot2 Allows you to electrically disable PCIe Slot2.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 488F 4th Boot Device Sets the network device as the 4th boot device. 4890 4th Boot Device Sets the hard-drive as the 4th boot device. 4891 4th Boot Device Sets RAID as the 4th boot device. 4892 4th Boot Device Sets a USB storage device as the 4th boot device. 4893 4th Boot Device Sets the CD/DVD ROM as the 4th boot device. 4894 5th Boot Device Sets the network device as the 5th boot device.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 48AB Flow Control Selects none as the flow control for console redirection. 48AC Flow Control Selects hardware as the flow control for console redirection. 48AD Flow Control Selects software as the flow control for console redirection. 48AE Terminal Type The BIOS console redirection, if enabled, operates in VTUTF8 emulation model. See also tokens BFh, C0h, and D7h.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 48CC QPI Frequency Sets the QPI frequency runs at 7.200GT. 48CD QPI Frequency Sets the QPI frequency runs at 8.000GT. 48D0 Energy Efficient Policy Controls the energy efficient policy as performance profile to configure all necessary settings. This option is supported for processor power management that is independent of the entire OS.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 48E0 N/A Use NIC3 as the 1st PXE boot device on the next boot followed by NIC1. 48E1 N/A Use NIC4 as the 1st PXE boot device on the next boot followed by NIC1. 48E2 N/A Use NIC5 as the 1st PXE boot device on the next boot followed by NIC1. 48E3 N/A Use NIC6 as the 1st PXE boot device on the next boot followed by NIC1. 48E4 N/A Use NIC7 as the 1st PXE boot device on the next boot followed by NIC1.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 48F0 N/A Use RAID HDD5 as the 1st RAID boot device on the next boot. 48F1 N/A Use RAID HDD6 as the 1st RAID boot device on the next boot. 48F2 N/A Use RAID HDD7 as the 1st RAID boot device on the next boot. 48F3 N/A Use RAID HDD8 as the 1st RAID boot device on the next boot. 48F4 N/A Use RAID HDD9 as the 1st RAID boot device on the next boot. 48F5 N/A Use RAID HDD10 as the 1st RAID boot device on the next boot.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4902 PCIe Slot3 Enables the PCIe expansion slot3 without executing the option ROM initialization. 4903 PCIe Slot4 Enables the PCIe expansion slot4 without executing the option ROM initialization. 4904 Mezzanine Slot Enables the mezzanine card expansion slot without executing the option ROM initialization. 4910 Chassis Level Capping Disables the chassis level capping function.
Table 2-1. D4 Token Table (continued) Token Setup Option Description 4876 Perfmon and DFX Devices Enables Perfmon and DFX Devices. 4B00h Prevent Backflash When enabled, will prohibit the system BIOS to downgrade to version 2.1.0 or earlier version. NOTE: You will not be able to change the setting once the feature is enabled. 4B01h Prevent Backflash By default, this feature is set to disabled for the compliance of updating the system BIOS.
IPMI Command List The following tables include all commands defined in the IPMI v2.0 specifications. All mandatory commands and some optional functions are supported. Special functions beyond the scope of IPMI v2.0 are implemented as original equipment manufacturer (OEM) commands. In the O/M column: • M = Mandatory in the IPMI spec and is implemented. • O = Optional command supported in this implementation. • N = Not supported in this implementation. See the Deployment Toolkit Version 1.
Table 2-2. IPMI Device Global Commands (NetFn: 0x06H) (continued) Command NetFn Code IPMI 2.0 BMC Get Configurable Commands App 0x0C O Yes Get Configurable Command Sub-functions App 0x0Dh O Yes Set Command Enables App 0x60h O Yes Get Command Enables App 0x61h O Yes Set Command Sub-function Enables App 0x62h O Yes Get Command Sub-function Enables App 0x63h O Yes Get OEM NetFn IANA Support App 0x64h O Yes Table 2-3.
Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) (continued) Command NetFn Code IPMI2.
Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) (continued) Command NetFn Code IPMI2.0 BMC Get Channel Payload Version App 0x4Fh O Yes Get Channel OEM Payload Info App 0x50h O Yes Master Write-Read I2C App 0x52h M Yes Get Channel Cipher Suites App 0x54h O Yes Suspend/Resume Payload Encryption App 0x55h O Yes Set Channel Security Keys App 0x56h O Yes Get System Interface Capabilities App 0x57h O No Code IPMI2.0 BMC Table 2-6.
Table 2-7. Event Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 BMC Set Event Receiver S/E 0x00h M Yes Get Event Receiver S/E 0x01h M Yes Platform Event S/E 0x02h M Yes Table 2-8. PEF/PET Alerting Commands (NetFn: 0x04H) Command NetFn Code IPMI2.
Table 2-10. Sensory Device Commands (NetFn: 0x04H) (continued) Command NetFn Code IPMI2.0 BMC Get Sensor Event Enable S/E 0x29h O Yes Set Sensor Reading and Event Status S/E 0x30h O Yes Re-arm Sensor Events S/E 0x2Ah O Yes Get Sensor Event Status S/E 0x2Bh O Yes Get Sensor Reading S/E 0x2Dh M Yes Set Sensor Type S/E 0x2Eh O No Get Sensor Type S/E 0x2Fh O No Table 2-11. FRU Inventory Device Commands (NetFn: 0x0AH) Command NetFn Code IPMI2.
Table 2-12. SDR Repository Commands (NetFn: 0x0AH) (continued) Command NetFn Code IPMI2.0 BMC Set SDR Repository Time Storage 0x29h O Yes Enter SDR Repository Update Mode Storage 0x2Ah O No Exit SDR Repository Update Mode Storage 0x2Bh O No Run Initialization Agent Storage 0x2Ch O Yes Command NetFn Code IPMI2.
Table 2-14. LAN Device Commands (NetFn: 0x0CH) Command NetFn Set LAN Configuration Parameters (Note: Parameter 9 and 25 are not supported.) Code IPMI2.0 BMC Transport 0x01h M Yes Get LAN Configuration Parameters (Note: Parameter 9 and 25 are not supported.) Transport 0x02h M Yes Suspend BMC ARP Transport 0x03h O Yes Get IP/UDP/RMCP Statistics Transport 0x04h O No IPMI2.0 BMC Table 2-15.
Table 2-16. Command Forwarding Commands (NetFn: 0x0CH) Command NetFn Forwarded Command IPMI2.0 BMC Transport 0x30h O Yes Set Forwarded Commands Transport 0x31h O Yes Get Forwarded Commands Transport 0x32h O Yes Enable Forwarded Commands Transport 0x33h O Yes IPMI2.0 BMC Table 2-17.
Power Management Settings The system BIOS provides various options for power settings to help you save energy, maximize system performance. The following table provides a guide for power management settings. Table 2-20. Power Management Settings System Setup Menu Setting Maximum Performance (48DB) Energy Efficiency (48DC) Setup Page Setting Option Option Power Management Power Management Max.
Table 2-20. Power Management Settings (continued) System Setup Menu Setting Maximum Performance (48DB) Energy Efficiency (48DC) Setup Page Option D4 Token Option Auto 4823 800 MHz 4824 Enabled 4821 Disabled 4820 Memory Throttling Mode Disabled 4828 Enabled 4829 Memory Operating Voltage 1.5 V 02B6 1.35V/ 1.25V 02B7/ 48B5 Auto 4834 1.
Using the System Setup Program
Installing System Components 3 Safety Instructions WARNING: Working on systems that are still connected to a power supply can be extremely dangerous. CAUTION: System components and electronic circuit boards can be damaged by discharge of static electricity. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
• Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Sled Configuration The following illustrations show a 10-Sled and 8-Sled configuration. A mixture of differing sled types is also supported in the PowerEdge C8000 server enclosure. For more information, refer to the PowerEdge C8000 Hardware Owner’s Manual. Figure 3-2. PowerEdge C8220 10-Sled SKU Figure 3-3. PowerEdge C8220 8-Sled SKU The power sleds shown in Figure 3-3 are available on server enclosures that support internal power source.
Sled Removing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
1 release latch 2 handle Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Orient the sled so that the release latch is in the bottom of the sled.
Figure 3-5. Removing and Installing a Single-Wide Sled Blank 2 1 1 release latch 2 single-wide sled blank handle Installing a Single-Wide Sled Blank 1 Orient the sled blank so that the release latch is in the bottom of the sled. See Figure 3-5. 2 Slide the sled blank into the enclosure until the release latch snaps into place. See Figure 3-5.
Removing a Double-Wide Sled Blank Squeeze and hold the release latches and slide the blank out of the enclosure. See Figure 3-6. Figure 3-6. Removing and Installing a Double-Wide Sled Blank 1 2 1 release latches (2) 2 double-wide sled blank Installing a Double-Wide Sled Blank Hold the blank with the guide rail facing forward. Slide the blank into the enclosure until it is fully seated and the release latches snap into place. See Figure 3-6.
MicroSD Card Removing a MicroSD Card 1 Power down the sled using OS commands or the Baseboard Management Controller, and ensure that the sled's power is off. When a sled is powered off, its front-panel power-on indicator is off. See Figure 1-1. 2 Pull up on the sled release latch at the bottom of the sled to disengage the sled from the server enclosure. See Figure 3-7. 3 Using the handle, slide the sled out slightly until you have access to the MicroSD card slot. See Figure 3-7.
Installing a MicroSD Card Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card. NOTE: To use a MicroSD card with your sled, ensure that the MicroSD card slot is enabled in the System Setup program. See "Using the System Setup Program" on page 49.
Figure 3-8. Removing and Installing the Front Cover 2 1 1 M3 screws (4) 2 front cover Installing the Front Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Check that all cable connections are secure. 2 Place the front cover on top of the sled tray, aligning the notches in the front cover with the corresponding tabs in the sled tray. See Figure 3-8.
Removing the Back Cover CAUTION: The sled must be operated with the sled covers installed to ensure proper cooling. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Installing the Back Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Place the cover on the sled tray and slide it towards the front of the sled tray so that the screw holes on the back cover align with the sled tray. See Figure 3-9. 2 Replace the two screws securing the back cover to the sled tray. See Figure 3-9.
Figure 3-10. Removing and Installing the Cooling Shroud 1 2 3 1 M3 screws (2) 3 anchor tab 2 cooling shroud Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Heat Sink Removing a Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
5 Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up. See Figure 3-12. Figure 3-12. Removing and Installing the Heat Sink 2 3 1 4 5 1 screws (4) 2 CPU1 socket heat sink 3 heat sink KEY icon 4 CPU2 socket heat sink 5 heat sink KEY icon Installing a Heat Sink CAUTION: Many repairs may only be done by a certified service technician.
3 Orient the heat sink so that the KEY icon on the heat sink is facing the neighboring heat sink’s KEY icon. See Figure 3-12. 4 Using a Phillips screwdriver, tighten the four heat sink retention screws in a diagonal sequence. See Figure 3-11. 5 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 152. 6 Replace the sled. See "Installing a Sled" on page 144. Heat Sink Blank Removing a Heat Sink Blank CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-13. Removing and Installing the Heat Sink Blank 2 1 CPU2 CPU1 1 screws (2) 2 heat sink blank Installing a Heat Sink Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
NOTE: In single processor configurations, a processor must be installed in socket CPU1. Install the blanks in socket CPU2 only. Figure 3-14. Removing and Installing a Processor 1 2 3 8 4 7 6 5 1 processor alignment mark (triangle) 2 processor 3 processor shield 4 hook-shaped socket-release lever 5 processor socket 6 socket key (4) 7 bent load lever 8 alignment notch Installing a Processor CAUTION: Many repairs may only be done by a certified service technician.
1 If you are installing a second processor in a socket that was previously unoccupied, remove the heat sink blank and socket protective cap from the vacant processor socket. See "Removing a Heat Sink Blank" on page 155. 2 Unpack the processor if it has not been used previously. 3 If the processor has already been used, remove any thermal grease from the top of the processor using a lint-free cloth. 4 Align the processor with the socket keys on the processor socket. See Figure 3-14.
System Memory Each system board has 16 memory module sockets for the installation of DDR3 unbuffered ECC DIMMs (ECC UDIMMs), registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs) to support processor 1 and processor 2. See "System Board Connectors" on page 231 for the location of the memory modules. Memory Module Installation Guidelines Follow these guidelines when installing memory modules on the sled system board.
Supported DIMM Configuration For the sequence of the 16 DIMM sockets, see Figure 3-15. When you insert the DIMM(s), always start with DIMM_A1. For single processor configurations, the optimized memory module installation sequence is A1/A2/A3/A4/A5/A6/A7/A8. See Table 3-1 for dual processor configurations. Figure 3-15.
Table 3-1. Memory Module Configuration—Single Processor Processor 1 DIMM QTY Channel A Channel B DIMM Channel C DIMM Channel D DIMM DIMM A1 A5 A2 A6 A3 A7 A4 A8 1 2 3 4 6 8 Table 3-2.
Removing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Installing Memory Modules 1 Press down and out on the ejectors on each end of the memory module socket. See Figure 3-17. 2 Align the memory module correctly with the alignment key of the memory module socket. See Figure 3-17. 3 Press down firmly on the memory module with your thumbs until the module snaps into place. See Figure 3-17. CAUTION: Even pressure during insertion must be applied at both ends of the module simultaneously to prevent damage to the socket.
4 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 152. 5 Replace the sled. See "Installing a Sled" on page 144. Expansion Card The sled supports a low-profile PCIe x16 expansion card installed in the expansion card riser. To locate the expansion card riser, see Figure 3-24. Removing the Expansion Card CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-18. Removing and Installing the Expansion Card 1 2 1 expansion card 2 M3 screw (1) Installing the Expansion Card CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board. 1 Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card.
Removing the RAID Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. CAUTION: Expansion cards can only be installed in the slots on the expansion card riser.
Figure 3-19. Removing and Installing the RAID Controller Card 1 2 1 RAID controller card 2 M3 screw (1) 8 If applicable, remove the RAID battery. See "Removing the RAID Battery" on page 169. Installing the RAID Controller Card CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board. 1 Unpack the RAID controller card and prepare it for installation.
4 Replace the screw securing the RAID controller card. See Figure 3-19. 5 If applicable, connect any cables to the RAID controller card. 6 For battery-cached RAID controller cards, install the RAID battery. See "Installing the RAID Battery" on page 171. 7 Replace the front cover. See "Installing the Front Cover" on page 149. 8 Replace the sled. See "Installing a Sled" on page 144.
Figure 3-20. Removing and Installing the RAID Battery Assembly 3 4 2 1 1 M3 screws (2) 2 RAID battery assembly 3 RAID controller card 4 RAID battery cable 6 Pry one end of the RAID battery and pull the battery straight out of the battery holder. See Figure 3-21.
Figure 3-21. Removing and Installing the RAID Battery 1 2 1 battery holder 2 RAID battery Installing the RAID Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Removing the RAID Battery Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
6 Remove the three screws securing the mounting board to the bracket. See Figure 3-23. 7 Lift the mounting board from the bracket. See Figure 3-23. Figure 3-23.
Installing the RAID Battery Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Align the mounting board with the screw holes on the bracket. See Figure 3-23.
Figure 3-24. Removing and Installing the Expansion Card Riser 1 2 1 expansion card riser 2 M3 screws (2) Installing the Expansion Card Riser 1 Place the expansion card riser into the front cover. See Figure 3-24. 2 Replace the two screws securing the expansion card riser. See Figure 3-24. 3 If applicable, replace the expansion card or RAID controller card. See "Installing the Expansion Card" on page 166 or "Installing the RAID Controller Card" on page 168. 4 Replace the front cover.
Mezzanine Cards The sled supports a variety of optional mezzanine cards. • Mellanox QDR ConnectX-2 Infiniband mezzanine card • Mellanox FDR ConnectX-3 Infiniband mezzanine card • Intel 82599 dual-port 10 GbE mezzanine card Removing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-25. Removing and Installing the Infiniband Mezzanine Card Assembly 1 M3 screws (2) 2 Infiniband mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-26. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-26.
Figure 3-26. Removing and Installing the Mezzanine Card Bridge Board 1 2 3 1 M3 screw (1) 3 bracket 2 mezzanine card bridge board 7 Remove the three screws securing the Infiniband mezzanine card to the bracket. See Figure 3-27. 8 Remove the Infiniband mezzanine card from the bracket. See Figure 3-27.
Figure 3-27. Removing and Installing the Infiniband Mezzanine Card 1 5 2 3 4 1 Infiniband mezzanine card 2 M3 screws (3) 3 mezzanine card bridge board connector 4 QSFP cage 1 5 QSFP cage 2 Installing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5 Lower the Infiniband mezzanine card assembly to the sled tray. 6 Replace the two screws securing the Infiniband mezzanine card assembly to the sled tray. See Figure 3-25. 7 Replace the front cover. See "Installing the Front Cover" on page 149. 8 Replace the sled. See "Installing a Sled" on page 144. Removing the 10 GbE Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician.
1 M3 screws (2) 2 10 GbE mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-29. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-29. Figure 3-29. Removing and Installing the Mezzanine Card Bridge Board 1 2 3 1 M3 screw (1) 3 bracket 2 mezzanine card bridge board 7 Remove the three screws securing the 10 GbE mezzanine card to the bracket. See Figure 3-30.
Figure 3-30. Removing and Installing the 10 GbE Mezzanine Card 1 5 3 4 1 10 GbE mezzanine card 2 M3 screw (3) 3 mezzanine card bridge board connector 4 SFP + port 1 5 SFP + port 0 2 Installing the 10 GbE Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4 Replace the screw securing the mezzanine card bridge board to the bracket. See Figure 3-29. 5 Lower the 10 GbE mezzanine card assembly to the sled tray. See Figure 3-28. 6 Replace the two screws securing the 10 GbE mezzanine card assembly to the sled tray. See Figure 3-28. 7 Replace the front cover. See "Installing the Front Cover" on page 149. 8 Replace the sled. See "Installing a Sled" on page 144.
Figure 3-31. Removing and Installing the MicroSD Card 2 1 1 MicroSD card 2 MicroSD card slot 6 Disconnect the MicroSD card reader cable from the MicroSD card reader. See Figure 3-32. 7 Remove the two screws securing the MicroSD card reader. See Figure 3-32. 8 Lift the MicroSD card reader from the MicroSD card reader support bracket. See Figure 3-32.
Figure 3-32. Removing and Installing the MicroSD Card Reader 2 3 1 4 5 1 MicroSD card reader cable 2 M3 screws (2) 3 MicroSD card slot 4 MicroSD card reader 5 MicroSD card reader connector Installing the MicroSD Card Reader CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5 If applicable, replace the mezzanine card. See "Installing the Infiniband Mezzanine Card" on page 179 or "Installing the 10 GbE Mezzanine Card" on page 182. 6 If applicable, replace the RAID battery. See "Installing the RAID Battery" on page 171. 7 Replace the front cover. See "Installing the Front Cover" on page 149. 8 Replace the sled. See "Installing a Sled" on page 144. Removing the MicroSD Card Reader Support Bracket 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
Figure 3-33. Removing and Installing the MicroSD Card Reader Support Bracket 2 1 1 M3 screws (2) 2 MicroSD card reader support bracket Installing the MicroSD Card Reader Support Bracket 1 Align the MicroSD card reader support bracket with the screw holes on the sled tray. See Figure 3-33. 2 Replace the two screws securing the MicroSD card reader support bracket. See Figure 3-33. 3 Replace the MicroSD card reader. See "Installing the MicroSD Card Reader" on page 185.
Internal Hard-Drives The sled supports up to two 2.5-inch hard-drives attached internally to the sled tray. Removing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
1 thumbscrew 2 hard-drive carrier Installing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Figure 3-35. Removing and Installing a Hard-Drive from the Hard-Drive Carrier 1 2 3 1 hard-drive 3 M3 screws (4) 2 hard-drive carrier Installing a Hard-Drive Into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing the Hard-Drive Tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
Installing the Hard-Drive Tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Insert the sled tray’s standoff holes into the sled tray standoffs. See Figure 3-36.
3 Remove the internal hard-drives. See "Removing a Hard-Drive Carrier" on page 188. 4 Remove the hard-drive tray. See "Removing the Hard-Drive Tray" on page 191. 5 Press down the cable-locking tab and disconnect the power cable from the interposer extender. See Figure 3-37. 6 Remove the two screws securing the interposer extender to the sled tray. See Figure 3-37. 7 Grasp the interposer extender by its edges and carefully remove it from the system board connector.
Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product.
Removing the BMC Management Cable CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
1 BMC management cable on system board 2 BMC management cable on node power distribution board Installing the BMC Management Cable CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Node Power Distribution Board Removing the Node Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure.
Figure 3-39. Removing and Installing the Node Power Distribution Board 2 4 3 1 5 1 power cable 2 system board control cable 3 M3 screws (4) 4 I2C cable 5 node power distribution board Installing the Node Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4 You must route the cables properly on the sled tray to prevent them from being pinched or crimped. 5 Replace the interposer extender. See "Installing the Interposer Extender" on page 194. 6 Replace the hard-drive tray. See "Installing the Hard-Drive Tray" on page 192. 7 Replace the internal hard-drives. See "Installing a Hard-Drive Carrier" on page 189. 8 Replace the back cover. See "Installing the Back Cover" on page 151. 9 Replace the sled. See "Installing a Sled" on page 144.
Figure 3-40. Removing and Installing the System Battery 1 system battery 2 connector Installing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See your safety information for additional information. CAUTION: Many repairs may only be done by a certified service technician.
7 Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program" on page 49. 8 Enter the correct time and date in the System Setup program's Time and Date fields. 9 Exit the System Setup program. System Board The following table lists the different types of system boards, including model numbers, supported in the sled. System Board System Board Model Number V1.0 CN0W6W6G (for sled with Intel Xeon E5-2600 series processor) V1.
8 If installed, remove the RAID controller card. See "Removing the RAID Controller Card" on page 167. 9 If installed, remove the RAID battery. See "Removing the RAID Battery" on page 169. 10 If installed, remove the mezzanine card. See "Removing the Infiniband Mezzanine Card" on page 176 or "Removing the 10 GbE Mezzanine Card" on page 180. 11 Remove the MicroSD card reader. See "Removing the MicroSD Card Reader" on page 183. 12 Remove the MicroSD card reader support bracket.
Figure 3-41. Removing and Installing the Power Cable 1 2 1, 2 power cable • SATA cables Figure 3-42.
• system board control cable Figure 3-43. Removing and Installing the System Board Control Cable 1 1 system board control cable • I2C cable Figure 3-44.
18 Remove the six screws securing the system board. See Figure 3-45. 19 Grasp the system board by the edges and lift the system board out of the sled tray. See Figure 3-45. Figure 3-45. Removing the System Board 1 1 2 M3 screws (6) 2 system board Installing the System Board CAUTION: Many repairs may only be done by a certified service technician.
4 Connect the following cables to the system board. – I2C cable. See Figure 3-44. – System board control cable. See Figure 3-43. – SATA cable. See Figure 3-42. – Power cable. See Figure 3-41. 5 You must route the cables properly on the sled tray to prevent them from being pinched or crimped. 6 Install the node power distribution board. See "Installing the Node Power Distribution Board" on page 198. 7 Install the interposer extender to the new board.
17 Install the expansion card. See "Installing the Expansion Card" on page 166. 18 Replace the front cover. See "Installing the Front Cover" on page 149. 19 Replace the back cover. See "Installing the Back Cover" on page 151. 20 Replace the sled. See "Installing a Sled" on page 144.
Installing System Components
4 Troubleshooting Safety First—For You and Your System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Before removing the system cover, disconnect all power, then unplug the AC power cord, and then disconnect all peripherals, and all LAN lines. CAUTION: Many repairs may only be done by a certified service technician.
• If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the AC power cord to make sure that it is securely connected. Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any video output.
If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. a Power down all attached USB devices and disconnect them from the sled. b Restart the sled and, if your keyboard is functioning, enter the System Setup program. Verify that all USB ports are enabled. See "USB Configuration" on page 87. c If your keyboard is not functioning, you can also use remote access.
Troubleshooting a NIC 1 Restart the sled and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 14. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. • Remove and reinstall the drivers if applicable. See the NIC's documentation. • Change the auto-negotiation setting, if possible.
Troubleshooting a Wet Enclosure CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
11 Reinstall the sled. See "Installing a Sled" on page 144. 12 Reconnect the server enclosure to the electrical outlet or the PDU. 13 Turn on the sleds and attached peripherals. 14 If the system fails to start, see "Getting Help" on page 241. Troubleshooting a Damaged Enclosure CAUTION: Many repairs may only be done by a certified service technician.
6 Ensure that all components are properly installed and free of damage. 7 If the system fails to start, see "Getting Help" on page 241. Troubleshooting the Power Sled CAUTION: Remove and replace one PSU module at a time. Leave a failed PSU module installed in the power sled until you are ready to replace it. Operating the system with a power sled removed for extended periods of time can cause the system to overheat.
1 If the system is not operational, turn off the sled and attached peripherals. 2 After 10 seconds, turn on the sled and attached peripherals and note the messages on the screen. Go to step 13 if an error message appears indicating a fault with a specific memory module. 3 Enter the System Setup program and check the system memory settings. See "Main Menu" on page 56. Make any changes to the memory settings, if needed.
17 To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity. See "Installing Memory Modules" on page 164. 18 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 152. 19 Reinstall the sled into the enclosure. See "Installing a Sled" on page 144. 20 Turn on the sled and attached peripherals.
c Take the hard-drive offline and reseat the drive. See "Removing a Hard-Drive Carrier" on page 188. d Exit the configuration utility and allow the system to boot to the operating system. 2 Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information. 3 Restart the sled, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program.
6 Open the sled. See "Sled Covers" on page 148. 7 Ensure that the controller card is firmly seated into the system board connector. See "Installing the RAID Controller Card" on page 168. 8 If you have a battery-cached SAS RAID controller, ensure that the RAID battery is properly connected and, if applicable, the memory module on the RAID card is properly seated. 9 Ensure that the cables are firmly connected to the storage controller. 10 Close the sled. See "Sled Covers" on page 148.
Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the sled and attached peripherals.
17 Turn off the sled and attached peripherals. 18 Remove the sled from the enclosure. See "Removing a Sled" on page 143. 19 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 151. 20 Replace processor 1 with processor 2. See "Installing a Processor" on page 158. 21 Repeat step 13 through step 16. If you have tested both the processors and the problem persists, the system board is faulty. See "Getting Help" on page 241.
Troubleshooting the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
CAUTION: You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. If the problem is not resolved by replacing the battery, see "Getting Help" on page 241. NOTE: Some software may cause the system time to speed up or slow down.
Troubleshooting
Jumpers and Connectors 5 This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Types The following table lists the different types of system boards, including model numbers, supported in the sled. System Board System Board Model Number V1.0 CN0W6W6G (for sled with Intel Xeon E5-2600 series processor) V1.
System Board Jumper Settings This section describes the jumper options and settings available on system board v1.0, v1.1 and v1.2. System Board V1.0 Jumper Settings Figure 5-1. System Board V1.0 Jumper Settings Table 5-1. System Board Jumper Settings Item Jumper 1 Service mode Setting Description (default) The flash security setting is enabled. The flash security and NVRAM clear signal is disabled. 2 NVRAM clear (default) The configuration settings are retained at system boot.
Table 5-1. System Board Jumper Settings Item Jumper Setting 4 BIOS recovery Description (default) The BIOS recovery jumper is disabled. The BIOS recovery jumper enables the BIOS flash memory special recovery mode. 5 Password enable (default) The password feature is enabled. The password feature is disabled. 6 Power button pass (default) The BMC triggers a power button signal. The power button passthrough signal is triggered. System Board V1.1 Jumper Settings Figure 5-2. System Board V1.
Table 5-2. System Board Jumper Settings Item Jumper 2 NVRAM clear Setting Description (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot. 3 ME firmware recovery (default) The ME firmware recovery jumper is disabled. The ME firmware recovery jumper enables ME firmware recovery mode. 4 BIOS recovery (default) The BIOS recovery jumper is disabled.
System Board V1.2 Jumper Settings Figure 5-3. System Board V1.2 Jumper Settings 1 2 3 4 6 5 Table 5-3. System Board Jumper Settings Item Jumper 1 Service mode Setting Description (default) The flash security setting is enabled. The flash security and NVRAM clear signal is disabled. 2 NVRAM clear (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot.
Table 5-3. System Board Jumper Settings Item Jumper 5 Password enable Setting Description (default) The password feature is enabled. The password feature is disabled. 6 Flash descriptor security override (default) The flash descriptor security override is enabled. The flash descriptor security override is disabled.
System Board Connectors This section describes the connectors available on system board v1.0, v1.1 and v1.2. System Board V1.0 Connectors Figure 5-4. System Board V1.
15 internal serial connector 16 front panel connector 1 17 PCIe x16 slot 4 (back GPGPU) 18 CPU2 socket 19 DIMM sockets for CPU2 DIMMB3 socket DIMMB4 socket DIMMB7 socket DIMMB3 socket 20 DIMM sockets for CPU1 DIMMA1 socket DIMMA2 socket DIMMA5 socket DIMMA6 socket 21 LAN LED connector 22 PCIe x16 slot 1 23 PCIe x16 slot 2 24 SGPIO connector 1 25 power button/power-on indicator 26 VGA connector 27 serial connector 28 internal BMC serial console connector 29 BMC management port 3
3 MicroSD card reader (internal USB) connector 4 low pin count (LPC) debug connector 5 SGPIO connector 2 6 SGPIO connector 1 7 mini-SAS connector 0 8 onboard SATA connector 4 9 onboard SATA connector 5 10 system battery 11 DIMM sockets for CPU1 DIMMA3 socket DIMMA4 socket DIMMA7 socket DIMMA8 socket 12 CPU1 socket 13 DIMM sockets for CPU2 DIMMB1 socket DIMMB2 socket DIMMB5 socket DIMMB6 socket 14 I2C connector 15 main power connector 16 internal hard-drive interposer 17 front pa
System Board V1.2 Connectors Figure 5-6. System Board V1.
23 power connector interposer 24 CPU2 socket 25 DIMM sockets for CPU2 DIMMB3 socket DIMMB4 socket DIMMB7 socket DIMMB3 socket 26 DIMM sockets for CPU1 DIMMA1 socket DIMMA2 socket DIMMA5 socket DIMMA6 socket 27 LAN LED connector 28 PCIe x16 slot 1 29 PCIe x16 slot 2 30 NCSI connector 31 power button/power-on indicator 32 VGA connector 33 serial connector 34 internal BMC serial console connector 35 BMC management port 36 consolidated BMC cable connector 37 NIC1 connector (RJ45) 3
Expansion Card Riser Connector Figure 5-7.
Interposer Extender Connectors Interposer Extender Types The following table lists the types of interposer extenders supported for a specific system board model. System Board Interposer Extender V1.0 V1.0 V1.1 V1.1 V1.2 V1.1 NOTE: For information about identifying the sled’s system board model number, see "Identifying System Board Model Number" on page 221. Interposer Extender V1.0 Connectors Figure 5-8. Interposer Extender V1.
Interposer Extender V1.1 Connectors Figure 5-9. Interposer Extender V1.
MicroSD Card Reader Connectors Figure 5-10.
Node Power Distribution Board Connectors Figure 5-11.
6 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit dell.com/support. 2 Select your support category.
Getting Help
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