Owners Manual

Getting help

Topics:

• Contacting Dell

•

Quick Resource Locator

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active internet connection,

you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or

customer-service issues:

Steps

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click Global Technical Support.

b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support

team.

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by

visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your

Dell PowerEdge system. To try out the QR code, scan the following image.

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