Owners Manual

Shutdown procedure for servicing an SSD...........................................................................................................86
Removing an SSD from an SSD carrier .................................................................................................................87
Installing an SSD into an SSD carrier......................................................................................................................88
Removing an SSD carrier...........................................................................................................................................89
Installing an SSD carrier.............................................................................................................................................90
Removing an SSD blank..............................................................................................................................................91
Installing an SSD blank............................................................................................................................................... 92
Removing the SSD cage............................................................................................................................................ 92
Installing the SSD cage.............................................................................................................................................. 93
Configuring the boot drive........................................................................................................................................95
Solid State Drive (SSD) backplane............................................................................................................................... 95
Removing the SSD backplane.................................................................................................................................. 95
Installing the SSD backplane.................................................................................................................................... 96
System battery...................................................................................................................................................................97
Replacing the NVRAM backup battery.................................................................................................................. 97
System board..................................................................................................................................................................... 99
Removing the system board..................................................................................................................................... 99
Installing the system board...................................................................................................................................... 101
Restoring the Service Tag by using the Easy Restore feature.......................................................................102
Entering the system Service Tag by using System Setup...............................................................................103
Trusted Platform Module...............................................................................................................................................103
Installing the Trusted Platform Module................................................................................................................103
Initializing the TPM for BitLocker users...............................................................................................................104
Initializing the TPM for TXT users.........................................................................................................................104
Chapter 7: Using system diagnostics......................................................................................... 105
Dell Embedded System Diagnostics............................................................................................................................105
When to use the Embedded System Diagnostics.............................................................................................. 105
Running the Embedded System Diagnostics...................................................................................................... 105
System diagnostics controls................................................................................................................................... 106
Chapter 8: Jumpers and connectors .......................................................................................... 107
System board jumper settings...................................................................................................................................... 107
System board connectors..............................................................................................................................................108
Disabling a forgotten password....................................................................................................................................108
Chapter 9: Troubleshooting your system.................................................................................... 110
Troubleshooting system memory..................................................................................................................................110
Troubleshooting Solid State Drives...............................................................................................................................111
Troubleshooting USB devices........................................................................................................................................ 111
Troubleshooting an internal SD card............................................................................................................................112
Troubleshooting processors...........................................................................................................................................112
Troubleshooting the system board...............................................................................................................................113
Troubleshooting the NVRAM backup battery........................................................................................................... 113
Chapter 10: Getting help............................................................................................................ 115
Contacting Dell..................................................................................................................................................................115
Quick Resource Locator................................................................................................................................................. 115
Contents
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