Owners Manual

Troubleshooting an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: SD card slot 2 referred in this procedure is the vFlash SD card slot. You can install an SD card in SD card slot 2 to
enable the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup.
Steps
1. Enter System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup (Mirror
or Disabled).
NOTE: If you retain the original settings of the SD card in the System Setup, the replaced SD card is enabled when you
reinstall the sled in the enclosure.
3. Remove the sled from the enclosure.
4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 1 has failed:
a. Remove the SD card from SD card slot 1.
b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c. Install a new SD card in slot 2.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,
replace the failed SD card with a new SD card.
7. Install the sled in the enclosure.
8. Enter System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy
option is set to Mirror mode.
9. Check if the SD card is functioning properly.
If the problem persists, see the Getting help section.
Related tasks
Getting help on page 149
Troubleshooting processors
Steps
1. Turn off the sled using the operating system commands or the CMC.
2. Remove the sled from the enclosure.
3. Ensure that the processor(s) and heat sink(s) are properly installed.
4. If your system has only one processor installed, ensure that it is installed in the primary processor socket (CPU1).
5. Install the sled in the enclosure.
6. Turn on the sled.
7. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
If the problem persists, see the Getting help section.
Related references
Using system diagnostics on page 138
146
Troubleshooting your system