Users Guide

3. At the Linux prompt, run the following command:
grep "hh:mm:ss" /var/log/messages
where, hh:mm:ss is the timestamp of the message returned by grep in step 1.
4. In step 3, read the result of the grep command and locate the device name that is given to the Dell Virtual CD.
5. Make sure that the Virtual CD Drive is attached and connected.
6. At the Linux prompt, run the following command:
mount /dev/sdx /mnt/CD
where: /dev/sdx is the device name found in step 4 and /mnt/floppy is the mount point.
Why are the virtual drives attached to the server removed after performing a remote firmware update using the
iDRAC web interface?
Firmware updates cause the iDRAC to reset, drop the remote connection, and unmount the virtual drives. The drives reappear
when iDRAC reset is complete.
Why are all the USB devices detached after connecting a USB device?
Virtual media devices and vFlash devices are connected as a composite USB device to the Host USB BUS, and they share a
common USB port. Whenever any virtual media or vFlash USB device is connected to or disconnected from the host USB bus,
all the Virtual Media and vFlash devices are disconnected momentarily from the host USB bus, and then they are reconnected. If
the host operating system uses a virtual media device, do not attach or detach one or more virtual media or vFlash devices. It is
recommended that you connect all the required USB devices first before using them.
What does the USB Reset do?
It resets the remote and local USB devices connected to the server.
How to maximize Virtual Media performance?
To maximize Virtual Media performance, launch the Virtual Media with the Virtual Console disabled or do one of the following:
● Change the performance slider to Maximum Speed.
● Disable encryption for both Virtual Media and Virtual Console.
NOTE:
In this case, the data transfer between managed server and iDRAC for Virtual Media and Virtual Console will not be
secured.
● If you are using any Windows server operating systems, stop the Windows service named Windows Event Collector. To do
this, go to Start > Administrative Tools > Services. Right-click Windows Event Collector and click Stop.
While viewing the contents of a floppy drive or USB key, a connection failure message is displayed if the same drive
is attached through the virtual media?
Simultaneous access to virtual floppy drives is not allowed. Close the application used to view the drive contents before
attempting to virtualize the drive.
What file system types are supported on the Virtual Floppy Drive?
The virtual floppy drive supports FAT16 or FAT32 file systems.
Why is an error message displayed when trying to connect a DVD/USB through virtual media even though the virtual
media is currently not in use?
The error message is displayed if Remote File Share (RFS) feature is also in use. At a time, you can use RFS or Virtual Media and
not both.
Launching virtual media with HTML5 fails when browser is set to use only TLS 1.0.
Ensure that the browser is set to use TLS 1.1 or higher.
vFlash SD card
When is the vFlash SD card locked?
The vFlash SD card is locked when an operation is in-progress. For example, during an initialize operation.
Frequently asked questions
301