Users Guide

In the Server Administrator web interface, go to Modular Enclosure > System/Server Module > Main System Chassis/
Main System > Remote Access.
iDRAC network connection is not working.
For blade servers:
Ensure that the LAN cable is connected to CMC.
Ensure that NIC settings, IPv4 or IPv6 settings, and either Static or DHCP is enabled for your network.
For rack and tower servers:
In shared mode, ensure that the LAN cable is connected to the NIC port where the wrench symbol is present.
In Dedicated mode, ensure that the LAN cable is connected to the iDRAC LAN port.
Ensure that NIC settings, IPv4 and IPv6 settings and either Static or DHCP is enabled for your network.
Inserted the blade server into the chassis and pressed the power switch,
but it did not power on.
iDRAC requires up to two minutes to initialize before the server can power on.
Check CMC power budget. The chassis power budget may have exceeded.
How to retrieve an iDRAC administrative user name and password?
You must restore iDRAC to its default settings. For more information, see Resetting iDRAC to factory default settings.
How to change the name of the slot for the system in a chassis?
1. Log in to CMC web interface and go to Chassis > Servers > Setup.
2. Enter the new name for the slot in the row for your server and click Apply.
iDRAC on blade server is not responding during boot.
Remove and reinsert the server.
Check CMC web interface to see if iDRAC is displayed as an upgradable component. If it does, follow the instructions in
Updating firmware using CMC web interface.
If the problem persists, contact technical support.
When attempting to boot the managed server, the power indicator is
green, but there is no POST or no video.
This happens due to any of the following conditions:
Memory is not installed or is inaccessible.
CPU is not installed or is inaccessible
Video riser card is missing or not connected properly.
Also, see error messages in iDRAC log using iDRAC web interface or from the server LCD.
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Frequently asked questions