Owners Manual

Table Of Contents
Getting help
Topics:
Contacting Dell EMC
Locating service tag of your system
Accessing system information by using QRL
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,
technical assistance, or customer service issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical
Support team.
Locating service tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is and Service
Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on
the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
About this task
The QRL includes the following information about your system:
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