Owners Manual
Table Of Contents
- About your system
- Performing initial system configuration
- Pre-operating system management applications
- Navigation keys
- About system setup
- Entering System Setup
- System Setup main screen
- System BIOS screen
- System Information screen
- Memory Settings screen
- Processor Settings screen
- SATA Settings screen
- Boot Settings screen
- Integrated Devices screen
- Serial Communications screen
- System Profile Settings screen
- System Security screen
- Miscellaneous Settings screen
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Assigning a system or setup password
- Using your system password to secure your system
- Deleting or changing an existing system and/or setup password
- Operating with a setup password enabled
- Embedded system management
- iDRAC Settings utility
- Processor core licensing
- Networking configurations
- Installing sled components
- Recommended tools
- Removing the sled
- Installing the sled
- Inside the sled
- Cable cover
- Cooling shroud
- System memory
- Hard drives/SSDs
- Hard drive/SSD to node assignment
- Removing a hard drive/SSD
- Installing a hard drive/SSD
- Shutdown procedure for servicing a hard drive/SSD
- Configuring the boot drive
- Removing a 2.5 inch hard drive/SSD from a hard-drive/SSD carrier
- Installing a 2.5 inch hard drive/SSD in a hard-drive/SSD carrier
- Removing a 1.8 inch SSD from the SSD carrier
- Installing a 1.8 inch SSD in the SSD carrier
- Hard-drive/SSD backplane
- SSD cage assembly
- Easy restore module
- System battery
- System board
- Control panel
- Troubleshooting your system
- Using system diagnostics
- Jumpers and connectors
- Technical specifications
- Getting help
Troubleshooting hard drives
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back
up all the files on the hard drive, if possible.
1. Run the appropriate controllers test and the hard drive tests in system diagnostics.
If the tests fail, go to step 3.
2. Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive may be
removed safely, then remove and reseat the drive carrier in the sled.
3. Restart the sled, enter the System Setup and confirm that the drive controller is enabled.
4. Ensure that any required device drivers are installed and are configured correctly.
NOTE: Installing a hard drive into another bay may break the mirror if the mirror state is optimal.
5. Remove the hard drive and install it in the other drive bay.
6. If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive
carrier.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly.
8. Partition and logically format the hard drive.
9. If possible, restore the files to the drive.
If the problem persists, see Getting Help.
Troubleshooting USB devices
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
1. Ensure that the sled is turned on.
2. Check the USB device connection to the sled.
3. Ensure that the USB device is selected on the node that you are working on, by pressing the USB select button once.
4. Swap the USB device with a known-working USB device.
5. Connect the USB devices to the sled using a powered USB hub.
6. If another sled is installed, connect the USB device to that sled. If the USB device works with a different sled, the first sled
may be faulty. See Getting Help.
Troubleshooting the system board
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that came with the product.
1. Remove the sled from the enclosure.
2. Clear the sled NVRAM.
3. If the problem with the sled persists, remove and reinstall the sled in the enclosure.
Troubleshooting your system
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