Owners Manual

Table Of Contents
Getting help
Topics:
Contacting Dell
Accessing system information by using QRL
Locating your system Service Tag
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active internet connection,
you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or
customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
How-to videos
Reference materials, including the Owners Manual, LCD diagnostics, and mechanical overview
Your system service tag to quickly access your specific hardware configuration and warranty information
A direct link to Dell to contact technical support and sales teams
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the following image or on
your Dell PowerEdge system:
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