Reference Guide

Stacking | 219
Stack Unit in Card-Problem State Due to Incorrect FTOS Version
Problem: A stack unit enters a Card-Problem state because the switch has a different FTOS version than
the master unit (Figure 17-29). The switch does not come online as a stack unit.
Resolution: To restore a stack unit with an incorrect FTOS version as a member unit, disconnect the
stacking cables on the switch and install the correct FTOS version. Then add the switch to the stack as
described in Adding a Stack Unit. To verify that the problem has been resolved and the stacked switch is
back online, use the
show system brief command (Figure 17-30).
Figure 17-29. Card Problem Error - Different FTOS Versions
Figure 17-30. Card Problem Error - Different FTOS Versions: Resolved
Stack Unit in Card-Problem State Due to Configuration Mismatch
Problem: A stack unit enters a card-problem state because there is a configuration mismatch between the
logical provisioning stored for the stack-unit number on the master switch and the newly added unit with
the same number.
Resolution: From the master switch, reload the stack by entering the
reload command in EXEC Privilege
mode. When the stack comes up, the card problem will be resolved
FTOS#show system brief
Stack MAC : 00:1e:c9:f1:00:9b
-- Stack Info --
Unit UnitType Status ReqTyp CurTyp Version Ports
------------------------------------------------------------------------------------
0 Management online I/O-Aggregator I/O-Aggregator 8-3-17-46 56
1 Standby card problem I/O-Aggregator unknown 56
2 Member not present
3 Member not present
4 Member not present
5 Member not present
FTOS#show system brief
Stack MAC : 00:1e:c9:f1:04:82
-- Stack Info --
Unit UnitType Status ReqTyp CurTyp Version Ports
------------------------------------------------------------------------------------
0 Management online I/O-Aggregator I/O-Aggregator 8-3-17-52 56
1 Standby online I/O-Aggregator I/O-Aggregator 8-3-17-52 56
2 Member not present
3 Member not present
4 Member not present
5 Member not present