Dell PowerEdge M520 Systems Owner's Manual Regulatory Model: HHB Regulatory Type: HHB004
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About your system................................................................................................ 6 Front-Panel Features And Indicators....................................................................................................6 Using USB Diskette or USB DVD/CD Drives.........................................................................................6 Hard-Drive/SSD indicator patterns.....................................................................................
Recommended tools.......................................................................................................................... 24 Removing And Installing A Blade........................................................................................................24 Removing The Blade..................................................................................................................... 24 Installing The Blade........................................................................
Storage Controller Card......................................................................................................................53 Removing The Storage Controller Card.......................................................................................53 Installing The Storage Controller Card.........................................................................................54 4 Troubleshooting your system..........................................................................
1 About your system Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators 1. blade handle release button 2. hard drives/SSDs (2) 3. status/identification indicator 4. USB connectors (2) 5. blade power button Using USB Diskette or USB DVD/CD Drives The blade has USB ports on the front which allow you to connect a USB diskette drive, USB flash drive, USB DVD/CD drive, keyboard, or mouse. The USB drives can be used to configure the blade.
Hard-Drive/SSD indicator patterns The hard-drive/SSD indicators display different patterns as drive events occur in the system. NOTE: The blade must have a hard drive/SSD or a hard-drive blank installed in each drive bay. Figure 2. Hard-Drive/SSD Indicators 1. drive activity indicator (green) 2. drive status indicator (green and amber) NOTE: If the drive is in Advanced Host Controller Interface (AHCI) mode, the status LED (on the right side) does not function and remains off.
Drive-Status Indicator Pattern Condition three seconds, and turns off six seconds Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.
Using the System Setup and boot manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Table 1. System setup keystrokes Keystroke Description Opens the System Setup page.
Choosing the system boot mode System Setup enables you to specify the boot mode for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface. • UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. To choose the system Boot Mode: 1. In System Setup click Boot Settings and select Boot Mode. 2. Select the Boot Mode you want the system to boot into.
Allows you to type in a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down menu, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
Menu Item Description Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify related features and options. Serial Communication Displays options to enable or disable the serial ports and specify related features and options.
Menu Item Description Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled. Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode.
Menu Item Description set to Enabled. You can disable this option for applications that require high utilization of random memory access. Hardware Prefetcher Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher option is set to Enabled. DCU Streamer Prefetcher Allows you to enable or disable DCU streamer prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled. DCU IP Prefetcher Allows you to enable or disable DCU IP prefetcher.
Menu Item Description If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS. NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature.
Menu Item Description OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system. By default, the OS Watchdog Timer option is set to Disabled. Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By default, the embedded video controller is set to Enabled.
System profile settings screen Menu Item Description System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
System Security screen Menu Item Description Intel AES-NI The Intel AES-In option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard set and is set to Enabled by default. System Password Allows you to set the system password. This option is read-only if the password jumper is not installed in the system. Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not installed in the system.
Menu Item Description System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On. NOTE: This option does not apply to 84-key keyboards. Report Keyboard Errors Allows you to set whether keyboard-related error messages are reported during system boot.
3. In the System BIOS screen, select System Security and press . The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password, enter your system password, and press or . Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9.
4. In the System Security screen, verify that Password Status is set to Unlocked. 5. Select System Password, alter or delete the existing system password and press or . 6. Select Setup Password, alter or delete the existing setup password and press or . NOTE: If you change the System and/or Setup password, a message prompts you to re-enter the new password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion. 7.
Key Description Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing in the main screen exits the Boot Manager and proceeds with system boot. Displays the System Setup help file. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.
Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.
Installing Blade Components 3 Recommended tools You may need the following items to perform the procedures in this section: • #1 and #2 Phillips screwdrivers • T8 and T10 Torx drivers • Wrist grounding strap Removing And Installing A Blade CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3. Removing or Installing the Blade 1. blade handle 2. release button 3. blade 4. guide rail on enclosure 5. guide rail on blade (or blade blank) Installing The Blade 1. If you are installing a new blade, remove the plastic cover from the I/O connector(s) and save for future use. 2. Orient the blade so that the handle is on the left side of the blade. 3.
Opening And Closing The Blade Opening The Blade CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Closing The Blade 1. Ensure that no tools or parts are left inside the blade. 2. Align the notches in the edges of the chassis with the cover alignment pins on the inner sides of the cover. 3. Lower the cover onto the chassis. 4. Slide the cover until it clicks into position. A properly seated cover is flush with the surface of the chassis. Inside The Blade CAUTION: Many repairs may only be done by a certified service technician.
Cooling shroud Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed.
Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Align the tabs on the cooling shroud with the slots on the chassis. 2.
Processo DIMM r Family Type UDIMM ECC Intel Xeon RDIMM Processo r E5-2400 v2 DIMMs Populated/ Channel Operating Frequency (in MT/s) 1.5 V 1.
Memory channels are organized as follows: Processor 1 channel 1: memory sockets A1 and A4 channel 2: memory sockets A2 and A5 channel 3: memory sockets A3 and A6 Processor 2 channel 1: memory sockets B1 and B4 channel 2: memory sockets B2 and B5 channel 3: memory sockets B3 and B6 General memory module installation guidelines This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
The following sections provide additional slot population guidelines for each mode. Advanced ECC (lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation. Memory installation guidelines: • Memory sockets A1, A4, B1, and B4 are disabled and do not supported Advanced ECC mode.
Sample memory configurations The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this section. NOTE: 16 GB quad-rank RDIMMs are not supported. NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 2.
Table 3.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
I/O Module Mezzanine Cards The blade supports a variety of optional mezzanine cards. If installed, the mezzanine card(s) must be used in conjunction with a matching I/O module(s). For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure Owner's Manual at support.dell.com/manuals. Mezzanine card installation guidelines The blade supports two mezzanine cards: • Mezzanine card slot C supports Fabric C.
Figure 9. Removing and Installing a Mezzanine Card 1. mezzanine cards (2) 2. Fabric B mezzanine card slot 3. Fabric C mezzanine card slot 4. retention latch Installing A Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8. Close the blade. 9. Install the blade in the enclosure. Management riser card The management riser card provides two SD card slots and a USB interface dedicated for the embedded hypervisor. This card offers the following features: • Internal Dual SD interface — maintains a mirrored configuration using SD cards in both slots and provides redundancy. • Single card operation — single card operation is supported, but without redundancy.
Figure 10. Replacing the SD Card 1. SD card 1 2. SD card 2 3. management riser card 4. USB connector 5. SD card slot identification label Internal USB key The blade provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot device, security key, or mass storage device. To use the internal USB connector, the Internal USB Port option must be enabled in the Integrated Devices screen of the System Setup.
5. Insert the new USB memory key into the USB connector. 6. Close the blade. 7. Install the blade in the enclosure. 8. Enter the System Setup and verify that the USB key is detected by the system. Figure 11. Replacing the USB Memory Key 1. USB memory key connector 2. USB memory key SD vFlash card Replacing The SD vFlash Card 1. Remove the blade from the enclosure. 2. If installed, remove the SD vFlash card from the card slot.
Figure 12. Replacing the SD vFlash Card 1. SD vFlash card 3. SD vFlash card slot identification label 2. SD vFlash card slot Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 4. Loosen the retention sockets that secure the heat sink to the blade system board. 5. Remove the heat sink. Figure 13. Removing and Installing a Heat Sink 6. 1. retention sockets (4) 3. retention screws (4) 2. heat sink Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket. 10. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/DIMM blank in the vacant socket to ensure proper system cooling.
4. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap, push the cap from the inside of the processor shield and move it away from the socket pins. NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position. CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket.
Hard Drives/SSDs • The system supports up to two 2.5 inch SSD, SAS, or SATA hard drives. • All drives connect to the blade system board through the SAS/SATA/SSD backplane board. • Hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays. • SSD/SAS/SATA hard drives cannot be mixed within a blade.
3. hard-drive/SSD connector (on backplane) 4. hard-drive/SSD carrier handle Installing A Hard Drive/SSD CAUTION: When a replacement hot-swappable hard drive/SSD is installed and the blade is powered on, the drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive/SSD is blank or contains data that you wish to have over-written. Any data on the replacement hard drive/SSD is immediately lost after the drive is installed.
Figure 16. Removing and installing a hard drive/SSD in a hard-drive/SSD carrier 1. hard drive/SSD 2. screw holes (4) 3. hard-drive/SSD carrier 4. screws (4) Installing a hard drive/SSD in a hard-drive/SSD carrier 1. Insert the hard drive/SSD into the hard-drive/SSD carrier with the connector end of the drive at the back of the carrier. 2. From the back of the carrier, slide the drive into the carrier. 3. Align the screw holes on the hard drive/SSD with the holes on the hard-drive/SSD carrier.
CAUTION: To prevent damage to the hard drives/SSDs and the hard-drive/SSD backplane, you must remove the hard drives/SSDs from the blade before removing the hard-drive/SSD backplane. 3. Remove the hard drive(s)/SSD(s). 4. Hold the edges of the hard-drive/SSD backplane and lift the backplane from the blade. Figure 17. Removing and Installing the Hard-Drive/SSD Backplane 1. guide pins (3) 2. guides (3) 3. hard-drive/SSD backplane 4. hard-drive/SSD connectors (2) 5.
System board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Remove the blade from the enclosure. 2. Open the blade. 3.
Figure 18. Removing and Installing the System Board 1. I/O connector cover 2. release pin 3. system board 4. tabs on system chassis 5. slots in system board tray Installing The System Board 1. Transfer the following components to the new system board: a. internal USB key b. storage controller card c. SD vFlash card d. memory modules and memory module blanks e.
8. Remove the plastic I/O connector covers from the back of the blade. 9. Install the blade in the enclosure. 10. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's Guide, at dell.com/support/home. NVRAM backup battery Replacing The NVRAM Backup Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
Figure 19. Replacing the NVRAM Backup Battery 1. positive side of battery 2. negative side of battery connector Storage Controller Card Your system includes a dedicated expansion-card slot on the blade system board for the storage controller card that provides the integrated storage subsystem for your system’s hard drives. The storage controller card supports SAS and SATA hard drives. NOTE: The storage controller card is located underneath the drive bays.
Figure 20. Removing and Installing a Storage Controller Card 1. storage controller card 2. screws (2) 3. tabs (2) 4. connector Installing The Storage Controller Card 1. If installed, remove the storage controller blank. 2. Holding by its edges, position the storage controller card so that the card-connector aligns with the system board connector. 3. Adjust the other end of the card so that the card edge is secured under the two tabs on the plastic bracket. 4.
Troubleshooting your system 4 Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting hard drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard drive.
Troubleshooting An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Troubleshooting the blade system board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Remove the blade from the enclosure. 2. Open the blade. 3.
Using system diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
Jumpers and connectors 6 System board jumper settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
System Board Connectors Figure 21. System Board Connectors Table 5.
Item Connector Description 12 USB2 USB connector 13 USB1 USB connector 14 BATTERY Connector for the 3.0 V coin cell battery Disabling A Forgotten Password The software security features of the Blade include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician.
Technical Specifications 7 Processor Processor type One or two Intel Xeon processor E5-2400 product family One or two Intel Xeon processor E5-2400v2 product family Memory Architecture 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s DDR3 and LV-DDR3 DIMMs Memory module sockets Twelve 240-pin Memory module capacities RDIMMs 2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB (dual-rank), 16 GB (dual-rank), and 32 GB (quad-rank) UDIMMs 2 GB (single-rank) and 4 GB (dual-rank) Minimum RAM 2 GB (sin
Connectors Internal SD Two internal SD cards dedicated for the hypervisor One dedicated for future vFlash support Mezzanine Cards Mezzanine slots Two mezzanine PCIe x8 Gen 3 slots supporting dual-port Gb Ethernet, 10 Gb Ethernet, FC8 Fibre Channel, or Infiniband mezzanine cards Video Video type Matrox G200 integrated with iDRAC Video memory 8 MB shared with iDRAC application memory Battery NVRAM backup battery CR 2032 3.
Environmental NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to 5 °C or up to 40 °C for a maximum of 10% of its annual operating hours. For temperatures between 35 °C and 40 °C, derate maximum allowable dry bulb temperature by 1 °C per 175 m above 950 m (1 °F per 319 ft). ≤ 1% of annual operating hours –5 °C to 45 °C at 5% to 90% RH with 26 °C dew point.
System messages 8 LCD status messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. Viewing LCD messages If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages.
Error Code AMP0300 Message Information Message The system board current is less than the lower warning threshold. Details System board current is outside of the optimum range. Action AMP0301 3. Review system configuration changes. 4. If the issue persists, see Getting Help. LCD Message System board current is outside of range. Details System board current is outside of the optimum range. 1. Review system power policy. 2.
Error Code AMP0304 Message Information 4. If the issue persists, see Getting Help. LCD Message System board current is outside of range. Details System board current is outside of the optimum range. 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Message Disk drive bay current is less than the lower warning threshold.
Error Code Message Information Details Action AMP0309 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. LCD Message Disk drive bay current is outside of range. Details Disk drive bay current is outside of the optimum range. 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help.
Error Code AMP0313 Message Information Message System level current is less than the lower warning threshold. LCD Message System level current is outside of range. Details System level current is outside of the optimum range. Action AMP0314 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. System level current is greater than the upper warning threshold.
Error Code AMP0318 Message Information Message Chassis power level current is less than the lower warning threshold. Details Chassis power level current is outside of the optimum range. Action AMP0319 72 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Details Chassis power level current is outside of the optimum range. 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4.
Error Code Message Information Details Action ASR0000 ASR0001 ASR0002 ASR0003 ASR0008 Chassis power level current is outside of the optimum range. 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Message The watchdog timer expired. Details The operating system or an application failed to communicate within the time-out period.
Error Code ASR0100 ASR0101 ASR0102 ASR0103 ASR0104 74 Message Information Action Check the operating system, application, hardware, and system event log for exception events. Message The BIOS watchdog timer reset the system. Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events. Message The OS watchdog timer reset the system.
Error Code ASR0105 ASR0106 ASR0107 BAT0000 BAT0002 BAT0004 BAT0005 Message Information Message The operating system watchdog timer powered off the system. Details The operating system or an application failed to communicate within the time-out period. The system was powered off. Action Check the operating system, application, hardware, and system event log for exception events. Message The watchdog timer expired.
Error Code BAT0007 BAT0010 BAT0012 BAT0014 BAT0015 BAT0017 76 Message Information Action Allow the battery to charge. If the issue persists, see Getting Help. Message The storage battery has failed. LCD Message The storage battery has failed. Check battery. Details Verify the cable connection between the storage battery and the controller. Action Verify the storage battery installation. Message The storage battery for disk drive bay is low.
Error Code BAT0019 CBL0006 CPU0000 CPU0001 CPU0002 Message Information Details The battery is either missing, bad, or unable to charge due to thermal issues. Action Check system fans. Replace the battery. Message The battery is absent. LCD Message The battery is absent. Check battery. Details The failed or missing battery may reduce system performance. Action Check system fans. Replace the battery.
Error Code CPU0003 Message Information Message Action CPU0004 Message Action CPU0005 CPU0006 78 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration. 3. If the issue persists, see Getting Help. CPU failed to initialize. 1.
Error Code CPU0010 CPU0023 CPU0100 CPU0101 CPU0102 CPU0103 CPU0104 Message Information Message CPU is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. Message CPU is absent. LCD Message CPU is absent. Check CPU. Action Verify processor installation. If present, re-seat the processor. Message CPU temperature is less than the lower warning threshold.
Error Code CPU0200 Message Information Action Check system operating environment, fans, and heat-sinks. Message CPU voltage is less than the lower warning threshold. Details Low voltages may be the result of a problem with the voltage regulator or a problem with the processor. The low voltage may cause the processor to fail to operate. Action CPU0201 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly. 4.
Error Code Message Information 4. CPU0203 Message CPU voltage is greater than the upper critical threshold. LCD Message CPU voltage is outside of range. Re-seat CPU. Details High voltages may be the result of problem with the voltage regulator or a problem with the processor. Elevated voltages may result in damage to the processor or other system electrical components. The system may power down. Action CPU0204 1.
Error Code Message Information 4. CPU0701 Message CPU protocol error detected. LCD Message CPU protocol error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. Action CPU0702 Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn system off and remove input power for one minute. 3. Ensure the processor is seated correctly. 4.
Error Code Message Information 5. CPU0704 Message CPU machine check error detected. LCD Message CPU machine check error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. Action CPU0801 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn system off and remove input power for one minute. 3. Ensure the processor is seated correctly.
Error Code CPU0803 Message Information Message The power input for CPU voltage regulator module is lost. LCD Message Lost power input for CPU voltage regulator module. Re-seat module. Details System performance may be degraded or the system may fail to operate. Action CPU0804 84 2. Reapply input power and turn system on. 3. Ensure the processor is seated correctly. 4. If the issue persists, see Getting Help.
Error Code CPU0816 HWC1001 HWC1002 HWC1005 HWC1006 HWC1009 Message Information LCD Message CPU voltage regulator module incorrectly configured. Check configuration. Details System performance may be degraded or the system may fail to operate. Action Review this manual for proper configuration and installation procedures. Message CPU voltage regulator module is absent. LCD Message CPU voltage regulator module absent. Check module.
Error Code HWC1010 HWC1015 HWC2006 HWC2008 HWC2011 HWC3000 86 Message Information Details The backplane may be necessary for proper operation. System functionality may be degraded. Action If removal was unintended, check presence, then reinstall or reconnect. Message The backplane is disabled. Action If disabled unexpectedly, re-enable backplane. Message The mezzanine card is absent. Details The mezzanine card may be necessary for proper operation.
Error Code HWC3002 HWC3004 HWC4000 HWC4002 HWC4011 HWC4013 Message Information Details The removed device may be necessary for proper operation. System functionality may be degraded. Action If removal was unintended, check presence of the removed device, then reinstall or reconnect Message Server is removed. Action If removal was unintended, check presence of the server, then reinsert. Message IO module is removed.
Error Code HWC4015 HWC5001 HWC5002 HWC5004 HWC5006 HWC5008 HWC5010 HWC5014 88 Message Information Action Check presence, reinstall or reconnect, then reattempt the update. If the issue persists, see Getting Help. Message Link Tuning error detected. Details CMC has old firmware. After updating the firmware the CMC will recognize the device. Action Update the CMC firmware. If the issue persists, see Getting Help. Message is offline.
Error Code HWC5031 HWC5032 HWC5034 HWC5036 HWC6000 HWC6002 HWC6003 HWC6004 Message Information Message IO module is offline. Details The CMC has powered off the IOM. Action If the issue persists, see Getting Help. Message A fabric mismatch detected on IO module . Details The fabric type for IOM's on the same chassis fabric must match. Action Check chassis fabric type in CMC GUI and compare to the type of both IOM's.
Error Code HWC7002 HWC7004 HWC7006 HWC7008 HWC7010 HWC7012 90 Message Information Action Remove and reapply input power. If the issue persists, see Getting Help. Message Server health changed to a warning state from a normal state. Details Server health changed to a warning state from a normal state. Action Review System Log or front panel for additional information. Message Server health changed to a critical state from either a normal or warning state.
Error Code LNK2700 MEM0000 MEM0001 MEM0002 MEM0003 MEM0004 Message Information Action Review System Log or front panel for additional information. Message The LAN heartbeat is lost. Details CMC has lost network connection. Action Check network cable and network connections. Message Persistent correctable memory errors detected on a memory device at location(s) . Details This is an early indicator of a possible future uncorrectable error.
Error Code MEM0005 MEM0007 MEM0009 MEM0010 MEM0022 92 Message Information Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is reduced. Action Re-seat the memory modules. If the issue persists, see Getting Help. Message Persistent correctable memory error limit reached for a memory device at location(s) . LCD Message Persistent correctable memory error limit reached for . Re-seat memory. Details The memory is operational.
Error Code MEM0701 MEM0702 MEM1001 MEM1003 MEM1012 Message Information Action Re-seat the memory modules. If the issue persists, see Getting Help. Message Correctable memory error rate exceeded for . Details The memory may not be operational. This an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help. Message Correctable memory error rate exceeded for .
Error Code MEM1016 MEM1205 MEM1206 MEM1208 MEM1212 MEM1214 94 Message Information Message Memory device at location is not installed correctly. LCD Message Memory is not installed correctly. Reinstall. Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is reduced. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory mirror redundancy is lost.
Error Code MEM7002 MEM8000 OSE0000 OSE0001 OSE0004 Message Information Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message A hardware mismatch detected for memory riser. LCD Message Memory riser mismatch detected. Check memory riser. Details Memory riser is installed incorrectly, or failed. Action Check that the memory riser is installed correctly.
Error Code OSE0005 OSE1001 OSE1003 OSE1005 OSE1007 OSE1009 OSE1011 OSE1013 96 Message Information Message Agent is not responding. Details Graceful shutdown request to an agent via the BMC did not occur due to a system hardware or software exception. Action Review operating system logs and system video for additional information. Message Failed to boot from A. Action Review system boot configuration and boot media. Verify the media in a: is bootable.
Error Code PCI1302 PCI1304 PCI1306 PCI1308 PCI1310 PCI1314 Message Information Message A bus time-out was detected on a component at bus devicefunction . Details System performance may be degraded. The device has failed to respond to a transaction. Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message An I/O channel check error was detected. LCD Message I/O channel check error detected. Power cycle system.
Error Code PCI1316 PCI1318 PCI1320 PCI1322 PCI1342 98 Message Information Action Cycle input power, update component drivers, if device is removable reinstall the device at the next scheduled service time. Message A bus uncorrectable error was detected on a component at bus devicefunction . Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
Error Code PCI1344 PCI1346 PCI1348 PCI1350 PCI1354 Message Information Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message An I/O channel check error was detected. LCD Message An I/O channel check error was detected. Power cycle system. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
Error Code PCI1356 PCI1358 PCI1360 PCI1362 PCI2000 100 Message Information Message A bus uncorrectable error was detected on a component at slot . Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A fatal error was detected on a component at slot . LCD Message Fatal error on slot . Re-seat PCI card.
Error Code PCI2002 PCI3000 PCI3002 PCI3004 PCI3006 PCI3008 Message Information Message A fatal IO error detected on a component at slot . LCD Message Fatal IO error on slot . Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, remove and reinstall the device. Message Device option ROM on embedded NIC failed to support Link Tuning or FlexAddress.
Error Code PCI3010 PCI3012 PCI3014 PDR0001 PDR0002 PDR0016 102 Message Information Action Cycle input power, update component drivers, remove and reinstall the device at the next service window. Message A non-fatal IO error detected on a component at bus devicefunction . Details System performance may be degraded. Action Cycle input power, update component drivers, remove and reinstall the device at the next service window.
Error Code PDR1001 PDR1002 PDR1016 PDR1024 PST0128 Message Information Action If unintended, verify drive installation. Remove and re-seat the indicated disk. If the issue persists, see Getting Help. Message Fault detected on drive in disk drive bay . LCD Message Fault detected on drive in disk drive bay . Check drive. Details The controller detected a failure on the disk and has taken the disk offline. Action Re-seat the failed drive.
Error Code PST0129 PST0130 PST0131 PST0132 PST0133 104 Message Information Action Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory is detected, but is not configurable. LCD Message Memory is detected, but is not configurable. Check memory devices. Details System BIOS detected memory, but was unable to configure the memory for system operation. Action Compare system memory installation to supported system memory configurations.
Error Code PST0134 PST0135 PST0136 PST0137 PST0138 Message Information Details System BIOS detected a failure with the DMA controller during system POST. Action Remove and reapply input power. Message Interrupt controller failed. LCD Message Interrupt controller failed. Power cycle system. Details System BIOS detected a failure with the interrupt controller during system POST. Action Remove and reapply input power. If the issue persists, see Getting Help. Message Timer refresh failed.
Error Code PST0139 PST0140 PST0141 PST0142 PST0143 PST0192 106 Message Information Message Keyboard controller failed. LCD Message Keyboard controller failed. Power cycle system. Details System BIOS detected a failure with the Keyboard Controller. Action Remove and reapply input power. If the issue persists, see Getting Help. Message System management interrupt initialization failed. LCD Message SMI initialization failed. Power cycle system.
Error Code PST0193 PST0194 PST0195 PST0196 PST0254 Message Information Details System BIOS shutdown test failed during POST. Action Check system event log for CMOS battery exceptions. Remove and reapply input power. If the issue persists, see Getting Help. Message BIOS POST memory test failed. LCD Message BIOS POST memory test failed. Check memory devices. Details System BIOS POST memory test failed. Action Compare system memory installation to supported system memory configurations.
Error Code PST0256 PSU0001 PSU0002 PSU0003 PSU0004 108 Message Information Action Check system video and review event log for additional information. Message POST fatal error detected. LCD Message POST fatal error detected. Details System BIOS detected a functional or configuration issue during system POST. Action Check system video and review event log for additional information. Message Power supply failed. LCD Message PSU failed. Check PSU.
Error Code PSU0005 PSU0006 PSU0007 PSU0008 PSU0016 Message Information Action Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply. Message The power input for power supply is outside of the allowable range, but it is attached to the system. Details The operating requirements for the power supply may be found in this manual or on the power supply itself.
Error Code Message Information Action PSU0031 PSU1201 PSU1202 PSU1203 PSU1204 110 1. Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage. 3. If the issue persists, see Getting Help. Message Cannot communicate with power supply . LCD Message Cannot communicate with PSU . Re-seat PSU. Details The power supply may operate, however power supply monitoring will be degraded. System performance may be degraded.
Error Code PWR1001 PWR1002 PWR1003 PWR1004 PWR1005 Message Information LCD Message PSU redundancy degraded. Check PSU cables. Details The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. Action Check the event log for power supply failures. Review system configuration and power consumption. Message The system performance was degraded. LCD Message System performance degraded.
Error Code PWR1006 PWR1007 PWR1008 RFM1003 RFM1005 112 Message Information Details The user-defined power settings have affected system operation. Action If unintended, review system configuration changes and power policy. Message The system halted because system power exceeds capacity. LCD Message System power demand exceeds capacity. System halted. Details The system halted because system power exceeds capacity.
Error Code RFM1006 RFM1008 RFM1014 RFM1016 RFM1021 RFM1022 RFM1023 Message Information Action Wait for the media to be ready. Message Removable Flash Media is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress. Action If unintended, reinstall the flash media. Message Failure detected on Removable Flash Media .
Error Code RFM1024 RFM1026 RFM1032 RFM1034 RFM1201 RFM1202 114 Message Information Details The media is being prepared or is under maintenance. If the problem persists, reinstall the card. Action If unintended, reinstall the flash media. Message Removable Flash Media is offline. Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile (NV) storage value or the card is the destination of a copy operation that is in-progress.
Error Code RFM1203 RFM1205 RFM2001 RFM2002 RFM2004 RFM2006 Message Information Message Internal Dual SD Module is not redundant. Details Internal Dual SD Module is not redundant. Action Install additional SD card and configure for redundancy if redundancy is desired. Message Internal Dual SD Module is not redundant. Insufficient resources to maintain normal operations. LCD Message Internal Dual SD Module is not redundant. Insufficient resources. Check SD Card.
Error Code SEC0000 SEC0001 SEC0002 SEC0003 SEC0004 SEC0005 SEC0006 116 Message Information Message The chassis is open. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The drive bay is open. Details The drive bay is open. A drive may be added or removed. System performance may be degraded. Action Close the drive bay.
Error Code SEC0031 SEC0033 SEC0040 SEC0041 SEC0042 Message Information Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off.
Error Code SEC0043 SEC0044 SEC0600 SEC0602 SEC0604 SEC0606 118 Message Information Message BIOS Authenticated Code Module detected an Intel Trusted Execution Technology (TXT) error during POST. LCD Message BIOS detected a TXT error during POST. Check system configuration. Details TXT Post failure. System configuration may have changed. Action Check system hardware inventory and software configuration.
Error Code SEC0608 SEC0610 SEL0002 SEL0006 SEL0008 SEL0010 SEL0012 Message Information Message A password violation detected. Details This may apply to a physical or remote access attempt. Action Check system logs for intrusion attempts, and ensure strong password policies. Message An Out-of-band password violation detected. Details This may apply to a remote access attempt. Action Check system logs for intrusion attempts, and ensure strong password policies. Message Logging is disabled.
Error Code SEL1204 SEL1209 SEL1211 SEL1300 SEL1302 SEL1304 120 Message Information Action Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support. Message An unknown system hardware failure detected. LCD Message Unknown system hardware failure. Details If the system event log failed to initialize platform status and failure events are not captured. Some management software will not report platform exceptions.
Error Code SEL1306 SEL1308 SEL1501 SEL1502 SEL1504 SEL1506 Message Information Details PXE is one way to boot a system from the network. Action Check the network and PXE server configuration. Message Invalid boot sector found. Details The disk in the drive is not formatted correctly or does not contain the necessary operating system files. Action Replace diskette with a bootable disk. Message A time-out occurred while waiting for user to select a boot source.
Error Code SEL1508 SEL1510 SEL9900 SWC4004 SWC4006 SWC4008 122 Message Information Action Check the network cable and network connections. Message Member could not join the Chassis Group. Details The indicated member CMC is a leader of a different CMC stacking group. Action Check if member CMC is a leader of a different chassis group. Message An authentication error detected for Chassis Group Member . Details Group master CMC could not log into the group member CMC.
Error Code SWC5001 TMP0100 TMP0101 TMP0102 TMP0103 Message Information Details FlexAddress is not implemented in one of the versions of firmware. Please update the firmware. Action Check firmware versions. Update CMC 1 and CMC 2 firmware to match. Message upgrade failed. Action Reboot the system and attempt the upgrade again. Message The system board temperature is less than the lower warning threshold. LCD Message System board temperature is outside of range.
Error Code TMP0104 TMP0106 TMP0107 TMP0108 TMP0109 124 Message Information Message The system board temperature is outside of range. LCD Message System board temperature is outside of range. Details Ambient air temperature is too warm or cool. Action The system board temperature is outside of the optimum range. Check Fans. Message The memory module temperature is less than the lower warning threshold.
Error Code TMP0110 TMP0112 TMP0113 TMP0114 TMP0115 TMP0116 Message Information Message The memory module temperature is outside of range. LCD Message Memory module temperature is outside of range. Check Fans. Details Ambient air temperature is too warm or cool. Action Check the system operating environment. Message The temperature is less than the lower warning threshold. LCD Message The temperature is outside of range.
Error Code TMP0118 TMP0119 TMP0120 TMP0121 TMP0122 126 Message Information LCD Message The temperature is outside of range. Check Fans Action Check the system operating environment and review event log for fan failures. Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment.
Error Code TMP0100 TMP0104 TMP0126 TMP0128 TMP0130 TMP0132 Message Information Action Check the system operating environment and review event log for fan failures. Message Disk drive bay temperature is less than the lower warning threshold. Details Ambient air temperature is too cool. Action Check the system operating environment. Message Disk drive bay temperature is less than the lower critical threshold. LCD Message Disk drive bay temperature is outside of range. Check Fans.
Error Code TMP0134 VLT0100 Message Information LCD Message Control panel temperature is outside of range. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures. Message The control panel temperature is outside of the allowable range. LCD Message Control panel temperature is outside of range. Details Ambient air temperature is too warm or cool.
Error Code VLT0102 Message Information Message Processor module voltage is greater than the upper warning threshold. LCD Message Processor module voltage is outside of range. Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0103 1. Review system logs for power supply exceptions. 2. Remove the processor module. Inspect processor socket for bent pins.
Error Code VLT0200 Message Information Message The system board voltage is less than the lower critical threshold. LCD Message System board voltage is outside of range. Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0201 1. Review system logs for power supply exceptions. 2. Remove the processor module. Inspect processor socket for bent pins. 3.
Error Code VLT0203 Message Information Message The system board voltage is greater than the upper critical threshold. LCD Message System board voltage is outside of range. Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0204 1. Review system logs for power supply exceptions. 2.
Error Code Message Information 3. VLT0207 If the issue persists, see Getting Help. Message The memory module voltage is less than the lower critical threshold. LCD Message Memory module voltage is outside of range. Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0208 1. Review system logs for power supply exceptions. 2.
Error Code Message Information Action VLT0210 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Message The memory module voltage is outside of range. LCD Message Memory module voltage is outside of range. Details System hardware detected an over voltage or under voltage condition.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0214 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Message The disk drive bay voltage is greater than the upper critical threshold. LCD Message The disk drive bay voltage is outside of range.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0218 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Message The voltage is less than the lower warning threshold. LCD Message The voltage is outside of range.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0221 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Message The voltage is greater than the upper critical threshold. LCD Message The voltage is outside of range.
Error Code Message Information If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0225 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Message The memory module voltage is less than the lower critical threshold. LCD Message Memory module voltage is outside of range.
Error Code Message Information LCD Message Memory module voltage is outside of range. Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0228 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help.
Error Code Message Information Details System hardware detected an over voltage or under voltage condition. If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode. Action VLT0232 1. Review system logs for power supply exceptions. 2. Re-seat the mezzanine card. 3. If the issue persists, see Getting Help. Message The mezzanine card voltage is greater than the upper warning threshold.
Error Code Message Information 2. Re-seat the mezzanine card. 3. If the issue persists, see Getting Help. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
Getting help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to dell.com/support. 2. Select your support category. 3.
