Users Guide

Log Messaging Errata
The following errata affects the messaging in the System Event Log:
● When UEFI0340 is logged in the Lifecycle controller log, the System Event Log and Lifecycle controller logs can have entries
with the following message “An unsupported event occurred.” This message can be ignored and shall be fixed in a future
iDRAC release.
● When UEFI0302 is logged for an Erase Error in the Lifecycle Controller Log, the System Event Log and Lifecycle controller
logs can have entries with the following message “An unsupported event occurred.” This message can be ignored and shall
be fixed in a future iDRAC release.
Remote Management
When a server with NVDIMM-Ns installed is powered down, the server will initiate a Save to backup NVDIMM-N DRAM data
to its onboard flash. The Save process takes approximately 1 minute to complete with 16GB NVDIMM-Ns. During this time the
server will be in a reset state, and any remote power on requests from iDRAC will be queued to proceed after the Save is
complete. Remote power on requests may appear to be unresponsive while an NVDIMM-N Save is in progress.
NVDIMM-N Error Reporting
The table below provides a list of possible error events that can be logged to the server System Event Log. The table also
provides the recommended action for each error.
Table 10. NVDIMM-N Error Reporting
ID Event Message Recommended Action
MEM9020 The Non-Volatile Dual In-line Memory
Module (NVDIMM) device in the slot
[location] is about to reach the end of
supported life duration.
During the next scheduled maintenance,
replace the Non-Volatile Dual In-line
Memory Module (NVDIMM) device. For
more information about the usage of
NVDIMMs, see the system Owner's
Manual on the support site.
MEM9030 The Non-Volatile Dual In-line Memory
Module (NVDIMM) device in the slot
[location] is not responding and is
disabled.
Remove and reinstall the Non-Volatile
Dual In-line Memory Module (NVDIMM)
device. If the issue persists, contact your
service provider. For information about
removing and reinstalling the NVDIMM,
see the system Owner's Manual on the
support site.
MEM9031 The Non-Volatile Dual In-line Memory
Module (NVDIMM) device in the slot
[location] is unable to save the data
during the previous system shutdown
operation or power loss.
Remove and reinstall the Non-Volatile
Dual In-line Memory Module (NVDIMM)
device. If the issue persists, contact your
service provider. For information about
removing and reinstalling the NVDIMM,
see the system Owner's Manual on the
support site.
MEM9032 The Non-Volatile Dual In-line Memory
Module (NVDIMM) device in the slot
[location] is unable to restore the data
that was saved in the previous 'save'
operation.
Remove and reinstall the Non-Volatile
Dual In-line Memory Module (NVDIMM)
device. If the issue persists, contact your
service provider. For information about
removing and reinstalling the NVDIMM,
see the system Owner's Manual on the
support site.
26 iDRAC NVDIMM-N Management