Users Guide
Server management software issues
This section helps to manage software issues related to the server management.
Topics:
• What are the different types of iDRAC licenses
• How to activate license on iDRAC
• Can I upgrade the iDRAC license from express to enterprise and BMC to express
• How to find out missing licenses
• How to export license using iDRAC web interface
• How to set up e-mail alerts
• System time zone is not synchronized
• How to set up Auto Dedicated NIC feature
• How to configure network settings using Lifecycle Controller
• Assigning hot spare with OMSA
• Storage Health
• How do I configure RAID using operating system deployment wizard
• Foreign drivers on physical disk
• Physical disk reported as Foreign
• How to update BIOS on 13th generation PowerEdge servers
• Why am I unable to update firmware
• Which are the operating systems supported on Dell EMC PowerEdge servers
• Unable to create a partition or locate the partition and unable to install Microsoft Windows Server 2012
• JAVA support in iDRAC
• How to specify language and keyboard type
• Message Event ID - 2405
• Installing Managed System Software On Microsoft Windows Operating Systems
• Installing Managed System Software On Microsoft Windows Server and Microsoft Hyper-V Server
• Installing Systems Management Software On VMware ESXi
• Processor TEMP error
• PowerEdge T130, R230, R330, and T330 servers may report a critical error during scheduled warm reboots
• SSD is not detected
• OpenManage Essentials does not recognize the server
• Unable to connect to iDRAC port through a switch
• Lifecycle Controller is not recognizing USB in UEFI mode
• Guidance on remote desktop services
What are the different types of iDRAC licenses
There are three types of the iDRAC licenses:
• Basic Management — Basic Management which was earlier known as BMC, was the default iDRAC version for the 11th generation of
the servers ranging between 200– 500 series.
• Express — iDRAC Express is the standard, default offering that is part of the base configuration for 600 series and above. It does not
require license installation, back up, or license management. Express offers embedded tools, console integration, and simplified remote
access.
○ Express for Blades — For the 12th and 13th generation blade servers, there is a new Express for Blades iDRAC version. It offers
a single-user virtual console session and virtual media in addition to the standard Express offerings.
• Enterprise — There are two types of Enterprise licenses, based on the type and the duration.
○ Evaluation - This license is for a 30-day trial of certain features. It can be used on any system.
NOTE: This is not recommended for the production environment.
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