Dell EMC PowerEdge MX750c Installation and Service Manual Part Number: E04B Regulatory Type: E04B003 July 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: Dell EMC PowerEdge MX750c system overview........................................................... 7 Front view of the system...................................................................................................................................................8 Inside the system..................................................................
Installing the drive carrier.......................................................................................................................................... 34 Removing the drive from the drive carrier............................................................................................................35 Installing the drive into the drive carrier................................................................................................................36 Drive backplane.................
System battery .................................................................................................................................................................. 91 Replacing the system battery................................................................................................................................... 91 System board............................................................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge MX750c system overview The system is a 2S single width compute sled that supports: ● Up to two 3rd Generation Intel Xeon Scalable processors. ● Up to 32 DIMM slots. ● Up to six 2.5-inch SAS, SATA (HDD or SSD), or NVMe drives. NOTE: All instances of SAS, SATA drives are mentioned as drives in this document, unless specified otherwise. NOTE: For more information, see the Dell EMC PowerEdge MX750c Technical Specifications on the product documentation page.
Front view of the system Figure 1. Front view of the 6 drive configuration 1. 2. 3. 4. 5. 6. 7. 8. 8 USB 3.0 port iDRAC direct port Drives Release handle Release handle button Information tag System health and System ID indicator Power button NOTE: For more information, see the Dell EMC PowerEdge MX750c Technical Specifications on the product documentation page.
Figure 2. Front view of the 4 drive configuration 1. 2. 3. 4. 5. 6. 7. 8. 9. USB 3.0 port iDRAC direct port Drive blank Drives Release handle Release handle button Information tag System health and System ID indicator Power button Inside the system NOTE: Components that are hot swappable have orange touch points and the components that are not hot swappable have blue touch points.
Figure 3. Inside the system 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Backplane System board Processor and heat sink module 1 Processor and heat sink module 2 (blank) Mezzanine card A Power connector Mezzanine card B Mini Mezzanine connector C (HBA330 MMZ) / Jumbo PERC connector (H745P MX) BOSS (M.2) / IDSDM connector PERC connector (H755 MX, HBA350i MX) Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system.
System information label Figure 5.
Figure 6.
Figure 7. System board Figure 8.
Figure 9. Quick Resource Locator Figure 10.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Remove the I/O connector cover from the system connectors.
Table 1. Interfaces to set up iDRAC IP address Interface Documentation links iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Documentation. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.
NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699. NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge MX750c system is supported with chipset integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC. For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.
Table 3. Options to download firmware (continued) Option Documentation link Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using iDRAC virtual media www.dell.com/idracmanuals Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers. For information about how to download or install OS drivers, see the documentation links provided in the table below. Table 4.
4 Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system.
Table 5. Configuration validation error (continued) Error Description Possible cause and recommendations Example Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Comm Error: Backplane 2 Unplug AC Power, reseat the element and replace the element if the problem persists.
5 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools PowerEdge MX750c sled Sled cover Air shroud Processor and memory module blank Drives Drive backplane Cable routing Drive cage Control panel System memory Processor and heat sink module PERC card Optional IDSDM module M.
NOTE: While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Power off the sled. 2.
2. Power off the sled. Steps 1. Press the blue release button on the sled to release the sled handle. 2. Holding the sled handle, slide the sled out of the enclosure. NOTE: Support the system with both hands while sliding it out of the enclosure. NOTE: Removing the sled with the enclosure powered on is supported if you shut down the sled before removal. Figure 11. Removing the sled from enclosure 3. Install the I/O connector cover on the sled.
Figure 12. Installing the I/O connector cover on sled NOTE: The color of the I/O connector cover may differ. CAUTION: If you are permanently removing the sled, install a sled blank promptly. Operating the enclosure without a blank, for an extended time can result in overheating or performance loss. Next steps 1. Install the sled. Installing the sled into enclosure Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
Figure 13. Removing the I/O connector cover from sled NOTE: The color of the I/O connector cover may differ. 2. Press the blue release button on the sled to release the sled handle. 3. Holding the sled with both hands, align the sled with the compute sled-bay in the enclosure. 4. Slide the sled into the enclosure, until the sled handle is in the lock position. 5. Push the sled handle inwards so that it locks into place to secure the sled in the enclosure.
Figure 14. Installing the sled into enclosure Next steps 1. Power on the sled. Sled cover Removing the sled cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Power off the sled. Remove the sled from the enclosure. Place the sled on the flat surface with the top cover facing upwards. Steps 1. Press the blue release tab and slide the cover towards the rear of the system. 2. Lift the cover away from the system.
Figure 15. Removing the sled cover Next steps 1. Replace the sled cover. Installing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2. Slide the cover towards the front of the system until it locks in to place.
Figure 16. Installing the sled cover Next steps 1. Follow the procedure listed in After working inside your system.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Holding the air shroud at both ends, lift the air shroud out of the system. Figure 17. Removing the air shroud Next steps 1. Replace the air shroud.
Figure 18. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system.
Processor and memory module blank Removing the processor and memory module blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. To release the processor and memory module blank from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. 2. Lift the processor and memory module blank away from the system.
Figure 20. Installing the processor and memory module blank 2. Align the edges of the processor and memory module blank with the alignment key of the memory module socket, and insert the blank in the socket. 3. Press the blank with your thumbs until the ejectors firmly click into place. Next steps 1. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 21. Removing drive blank Next steps 1. Install a drive or replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 22. Installing drive blank Removing the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Using the management software, prepare the drive for removal.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and installation. CAUTION: To prevent data loss, ensure that the operating system on the system supports drive installation. See the documentation supplied with your operating system. CAUTION: To maintain proper system cooling, all empty drive bays must have drive blanks installed. Steps 1.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions. 2. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Slide the drive carrier into the drive slot. 2. Close the drive carrier release handle to lock the drive in place. Figure 24.
Figure 25. Removing a drive from drive carrier Next steps Replace the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Remove the drive blank. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
Figure 26. Installing a drive into drive carrier Next steps 1. Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane details Depending on the configuration, your system supports: ● 2.5-inch (x6) Universal backplane ● 2.5-inch (x6) SAS/SATA backplane ● 2.5-inch (x4) Universal backplane Figure 27. 6 x 2.5-inch universal backplane 1. 2. 3. 4.
5. BP_DST_PA1 (PCIe cable connector ) Figure 28. 6 x 2.5-inch SAS/SATA backplane 1. BP_DST_SA1 (SAS/SATA cable connector) 2. BP_PWR_1 (Power cable connector) Figure 29. 4 x 2.5-inch universal backplane 1. 2. 3. 4.
Figure 30. Removing drive backplane Next steps 1. Replace the drive backplane. Installing drive backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions 2. Follow the procedure listed in Before working inside the system. 3. Remove all the drives. Steps 1. Verify backplane connector pins are not bent and then connect the signal cable to the backplane. 2. Align the guide pins on the backplane with the guides on the sled. 3.
Figure 31. Installing drive backplane Next steps 1. Connect the incoming power cable to the backplane and then verify both power and signal cable connections are fully seated to the backplane and system board. 2. Connect the integrated cable to the backplane and system board if there is no PERC card installed in the system. 3. Install all the drives. 4. Follow the procedure listed in After working inside the system.
Cable routing Figure 32. SATA/PCIe cabling diagram of configuration 3 - 6 x 2.5-inch Universal backplane with on board SATA + on board PCIe Table 8.
Figure 33. PCIe cabling diagram of configuration 4 - 6 x 2.5-inch Universal backplane with H755 MX Table 9.
Table 10. Connector descriptions for on board SATA From To BP_PWR_1 (backplane power connector) SIG_PWR_0 (system board power connector) BP_DST_SA1 (backplane SATA connector, cable marking BP SA1) SL6_PCH_SA1 (signal connector on the system board, cable marking MB SL6) Figure 35. SAS cabling diagram of configuration 6 - 6 x 2.5-inch SAS/SATA backplane with HBA350i MX Table 11.
Table 12. Connector descriptions for SAS with H755 MX From To BP_PWR_1 (backplane power connector) SIG_PWR_0 (system board power connector) BP_DST_SA1 (backplane SAS connector, cable marking BP SA1) CTRL_SRC_SA1 (SAS connector of H755 MX controller card, cable marking CTRL_SA1) Figure 37. SAS cabling diagram of configuration 7 - 6 x 2.5-inch SAS/SATA backplane with H745P MX (Jumbo PERC) Table 13.
Figure 38. SAS/PCIe cabling diagram of configuration 9 - 4 x 2.5-inch Universal backplane with HBA350i MX + on board PCIe Table 14.
Table 15.
Figure 41. SATA/PCIe cabling diagram of configuration 11 - 4 x 2.5-inch Universal backplane with on board SATA + on board PCIe Table 17.
Table 18. Connector descriptions for PCIe with H755 MX From To BP_PWR_1 (backplane power connector) SIG_PWR_0 (system board power connector) BP_DST_PA1 (backplane PCIe 1 connector, cable marking BP PA1) CTRL_SRC_PA1 (PCIe connector of H755 MX controller card, cable marking CTRL_PA1) BP_DST_PB1 (backplane PCIe 2 connector, cable marking BP PB1) CTRL_SRC_PA1 (PCIe connector of H755 MX controller card, cable marking CTRL_PA1) Drive cage This is a service technician replaceable part only.
Figure 43. Removing the drive cage Next steps 1. Replace the drive cage. Installing the drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Disconnect the drive backplane cables from the connectors on the system board. Steps 1. Place the drive cage into the system, aligning with the screw holes on the system. 2.
Figure 44. Installing the drive cage Next steps 1. Install the drive backplane. 2. Install all the drives. 3. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove all the drives. Remove the drive cage. Steps 1.
Figure 45. Removing the control panel Next steps 1. Replace the control panel. Installing the control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove all the drives. Remove the drive cage. Steps 1. Align and insert the control panel in the slot on the system. 2. Connect the control panel cable to the connector on the system board. 3.
Figure 46. Installing the control panel Next steps 1. Install the drive cage. 2. Install all the drives. 3. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge MX750c system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs), Intel Optane persistent memory (PMem) 200 series. System memory holds the instructions that are executed by the processor.
Figure 47. Memory sockets on the system board The following table shows the memory populations and operating frequencies for the supported configurations: Table 20. Supported memory matrix DIMM Type DIMM Ranking Capacity RDIMM 1R 8 GB 1.2 V 3200 RDIMM 2R 16 GB, 32 GB, 64 GB 1.2 V 3200 LRDIMM 4R 128 GB 1.
○ For dual-processor systems, sockets A1 to A16 and sockets B1 to B16 are available. ● In Optimizer Mode, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory performance. Table 21.
● Populate Intel Optane PMem 200 Series in DIMM slot 1, unless Intel Optane PMem 200 Series is the only DIMM in that channel, and then populate in DIMM slot 0. For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell EMC Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/ server_int_poweredge. Table 22.
Table 23.
Table 25. Intel Optane PMem 200 Series Configuration 3 - 8 x RDIMMs/ LRDIMMs, 1 x Intel Optane PMem 200 Series per processor (continued) Total No of RDIMMs / LRDIMMs Total No of Intel Optane PMem 200 Series DIMMs 1 R/LRDIMM capacity (GB) 1 Intel Persistent Memory 200 series (BPS) capacity (GB) Total Standard Memory Capacity (GB) Total PM Capacity (GB) Supported Modes 8 1 16 512 128 512 AD 8 1 32 512 256 512 AD 8 1 64 512 512 512 AD 8 1 128 512 1024 512 AD Table 26.
Table 27.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. 3. Lift the memory module away from the system. Figure 48. Removing a memory module Next steps 1. Replace the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. Figure 49. Installing a memory module Next steps 1. Install the air shroud. 2.
Steps 1. Ensure all four Anti-Tilt wires are in the locked position (outward position), and then using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order that is mentioned below: a. b. c. d. Loosen the first screw three turns. Loosen the screw diagonally opposite to the screw you loosened first. Repeat the procedure for the remaining two screws. Return to the first screw to loosen it completely. 2. Set the Anti-Tilt wires to the unlocked position (inward position). Figure 50.
Figure 51. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in the Before working inside the system. Remove the air shroud.
3. Holding the processor by its edges, lift the processor away from the retaining clip, and then place the processor connector side down on the processor tray. Ensure pin 1 marks are aligned. Figure 52. Lift up the TIM break lever Figure 53. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4.
Figure 54. Removing the processor retaining clip Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside the system. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 55. Installing the processor carrier 3. Align the processor with processor retaining clip by using your fingers to press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor retaining clip. Figure 56. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease on the heat sink by using a clean lint-free cloth. 5.
Figure 57. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6. Remove the Thermal Interface Material (TIM) protective film from the base of heat sink. Figure 58. Remove the Thermal Interface Material (TIM) protective film 7.
NOTE: Ensure latching features on processor retaining clip and heat sink are aligned during assembly. Figure 59. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
NOTE: Ensure that the processor and heat sink is held parallel to the system board to prevent damaging the components. Figure 60. Installing the processor and heat sink (PHM) 3. Set the Anti-Tilt wires to the locked position (outward position), and then using the Torx #T30 screwdriver, tighten the screws (8 in-lbf) on the heat sink in the order below: a. b. c. d. 68 Tighten the first screw three turns. Tighten the screw diagonally opposite to the screw you tighten first.
Figure 61. Set the Anti-Tilt wires to the locked position and tightening the screws Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. PERC card Your system includes dedicated slots on the system board for PERC cards. Removing the PERC card Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. 3. Disconnect the cable connected to the PERC card. Steps 1.
Figure 62. Removing the PERC card (HBA350i MX) Figure 63. Removing the PERC card (H755 MX) Next steps 1. Follow the procedure listed in After working inside your system.
Installing the PERC card Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Pull the blue pull tag to raise the lever up on the PERC card. 2. Align the connector on the PERC card with the connector on the system board. 3. Align the guides on the PERC card with the slots on the system. 4. Press the PERC card firmly until it is fully seated. 5. Close the lever on the PERC card. Figure 64.
Figure 65. Installing the PERC card (H755 MX) Next steps 1. Connect the cable to the PERC card. 2. Follow the procedure listed in After working inside your system. Removing the Jumbo PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Disconnect the cable connected to the Jumbo PERC card. Steps 1. Pull the blue pull tag to raise the lever up on the Jumbo PERC card. 2.
Figure 66. Removing the Jumbo PERC card (H745P MX) NOTE: The Jumbo PERC card controls the internal drives, and the storage sled drives mapped to the storage controller. Next steps 1. Install the Jumbo PERC card (H745P MX). Installing the Jumbo PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. NOTE: Jumbo PERC card is supported only on dual-processor configuration. Steps 1.
Figure 67. Installing the Jumbo PERC card (H745P MX) Next steps 1. Connect the cable on the Jumbo PERC card. 2. Follow the procedure listed in the After working inside your system. Optional IDSDM module Removing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps Holding the blue tag, lift the IDSDM card out of the system .
Figure 68. Removing the IDSDM card Next steps 1. Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: To prevent damage to the IDSDM card, you must hold the card only by its edges. Steps 1. Locate the IDSDM connector on the system board. 2. Align the IDSDM card with the connector on the system board. 3.
Figure 69. Installing IDSDM card Next steps 1. Follow the procedure listed in After working inside your system. Removing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the IDSDM module. Steps 1. Locate the MicroSD card slot on the IDSDM module, and press the card to partially release it from the slot. 2. Hold the MicroSD card and remove it from the slot.
Figure 70. Removing a MicroSD card Next steps 1. Replace the MicroSD cards. 2. Follow the procedure listed in After working inside your system. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 71. Installing a MicroSD card Next steps 1. Install the IDSDM module. 2. Follow the procedure listed in After working inside your system. M.2 BOSS card Removing the M.2 BOSS card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Holding the blue tag, lift the M.2 BOSS card out of the system.
Figure 72. Removing the M.2 BOSS card Next steps 1. Replace the M.2 BOSS card. Installing the M.2 BOSS card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align the M.2 BOSS card connector with the connectors on the system board and the guide on the M.2 BOSS card with the guiding slot on the system board. 2. Press the touch point on the M.2 BOSS card firmly until it is fully seated.
Figure 73. Installing the M.2 BOSS card Next steps 1. Follow the procedure listed in the After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Using the Phillips #1 screwdriver, remove the screws that secure the M.2 SSD module to the M.2 BOSS card. 2. Pull the M.2 SSD module to remove it from the M.2 BOSS card.
Figure 74. Removing the M.2 SSD module Next steps 1. Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align the M.2 SSD module at an angle with the M.2 BOSS card connector. 2. Insert the M.2 SSD module firmly until it is fully seated in the M.2 BOSS card connector. 3. Using the Phillips #1 screwdriver, secure the M.
Figure 75. Installing the M.2 SSD module Next steps 1. Install the M.2 BOSS module. 2. Follow the procedure listed in the After working inside your system.
Table 29. Mezzanine card riser configurations (continued) Mezzanine card category Description Slot priority Maximum cards (Fl) QLogic QME2742 (FC32 DP) Mezzanine slot C (mini-Mezz slot) 1 PERC 9: HBA330 MMZ Mezzanine slot C (mini-Mezz slot) 1 PERC 10: H745P MX V3 Mezzanine slot C (mini-Mezz slot) 1 PERC 11: HBA350i PERC connector 1 PERC 11: H755 MX PERC connector 1 Storage Removing the Mezzanine card Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2.
Figure 77. Removing the Mezzanine-B card Next steps 1. Install the Mezzanine card. 2. Follow the procedure listed in After working inside your system. Installing the Mezzanine card Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: Mezzanine B card is supported only on dual-processor configuration. Steps 1. Align the connector on the Mezzanine card with the connector on the system board. 2.
Figure 78. Installing the Mezzanine-A card Figure 79. Installing the Mezzanine-B card Next steps 1. Follow the procedure listed in After working inside your system.
Removing the mini Mezzanine card Prerequisites CAUTION: To ensure proper system cooling, mini Mezzanine blank must be installed in the mini Mezzanine socket. NOTE: It is recommended to remove the mini Mezzanine blank only if you intend to install mini Mezzanine card in the sockets. 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.
NOTE: The mini Mezzanine card is supported only on systems with two processors. Steps 1. Remove the connector cap on the I/O connector of the mini Mezzanine card. 2. Pull the blue pull tag to raise the lever on the mini Mezzanine card. 3. Align the mini Mezzanine card connector with the connector on the system board. 4. Insert the mini Mezzanine card firmly until it is fully seated. Figure 81. Installing the mini Mezzanine card (HBA330 MMZ) 5. Close the lever on the mini Mezzanine card. Next steps 1.
Figure 82. Removing the mini Mezzanine card blank Next steps 1. Follow the procedure listed in After working inside your system. Installing the mini Mezzanine card blank Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the slot on the blank with the guiding pin on the system. 2. Insert and press the blank firmly until it is fully seated.
Figure 83. Installing the mini Mezzanine card blank Next steps Follow the procedure listed in After working inside your system. Optional internal USB memory key Replacing the optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key: 15.9 mm width x 57.15 mm length x 7.9 mm height. 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 84. Removing the internal USB memory key 3. Insert the replacement USB memory key into the USB port. Figure 85. Installing the internal USB memory key Next steps 1. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. 2. Follow the procedure listed in After working inside your system.
System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the Safety instructions that came with your system for more information. 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 87. Installing the system battery Next steps 1. Follow the procedure listed in After working inside your system. 2. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e.
e. f. g. h. i. j. k. Drive backplane Drive cage PERC card IDSDM/M.2 BOSS card Mezzanine cards Mini Mezzanine card Internal USB key CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. l. Disconnect all the cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the system board, remove all the components that are listed in the removing the system board section. Steps 1.
c. d. e. f. g. h. i. IDSDM/M.2 BOSS card Mini Mezzanine card Mezzanine cards PERC card Drive cage Drive backplane Drives NOTE: Ensure that you reinstall the drives in their original locations. 2. 3. 4. 5. 6. 7. j. Memory modules k. Processor and heat sink module l. Air shroud Reconnect the cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
2. To enter the System Setup, press F2. 3. Click Service Tag Settings. 4. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module This is a service technician replaceable part only.
Figure 90. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5.
6 Upgrade Kits NOTE: Kit includes SATA, SAS, PCIE and Jumbo SAS cables. Not all cables are required for each configuration. Cables are required based on the configuration. Table 30. Upgrade kits Kits Related links to service instructions PERC H755 MX See Installing the H755 MX card PERC H745P MX (Jumbo PERC) See Installing the H745P MX card HBA350i MX See Installing the HBA350i MX card 1. Identify the backplane (see column Backplane configuration in the table). Figure 91.
Table 31.
Table 31.
PERC H755 MX Upgrade kit The below table provides the upgrade kit information about PERC H755 MX available After Point of Sale (APOS): Table 32.
Table 32.
Table 33.
Table 34.
7 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 94.
System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 35. System board jumper settings Jumper Setting NVRAM_CLR (default) Description The BIOS configuration settings are retained at system boot. The BIOS configuration settings are cleared at system boot. PWRD_EN (default) The BIOS password feature is enabled. The BIOS password feature is disabled.
8 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • • • • Power button LED System health and system ID indicator codes Drive indicator codes Using system diagnostics Power button LED The power button LED is located on the front panel of your system. Figure 95. Power button LED Table 36.
Table 37. System health and system ID indicator codes (continued) System health and system ID indicator code Condition Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode. Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages.
● ● ● ● Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device(s) View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.
9 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
10 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the model number, see the front of your system. 3. On the Product Support page, click Documentation.
Table 40. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. www.dell.com/poweredgemanuals For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. www.dell.
