Owner's manual
Table Of Contents
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Opening and Closing the System
- Cooling Shroud
- System Battery
- Optical Drive
- Configuring the Boot Drive
- Hard Drives
- Installing a SAS Controller Card
- Fan Assembly
- Optional PCI Fan Assembly
- Power Supply
- Expansion Cards
- Riser Card
- System Memory
- Processor
- Control Panel Assembly (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Responding to a Systems Management Software Alert Message
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting the Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
100 Troubleshooting Your System
Action
1
Check the system and power connections to the monitor.
2
Determine whether the system has monitors attached to both the front
and rear video connectors.
The system supports only one monitor attached to either the front or rear
video connector. When a monitor is connected to the front panel, and the
back-panel video connector is disabled.
If two monitors are attached to the system, disconnect one monitor. If the
problem is not resolved, continue to the next step.
3
Check the system and power connections to the monitor.
4
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 117.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 127.
Troubleshooting the Keyboard
Problem
• System message indicates a problem with the keyboard.
• Keyboard is not functioning properly.
Action
1
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 117.
2
Press each key on the keyboard, and examine the keyboard and its cable for
signs of damage.
3
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See "Getting Help"
on page 127.
If the problem is not resolved, see "Getting Help" on page 127.
book.book Page 100 Thursday, August 30, 2007 3:30 PM