Owner's manual
Table Of Contents
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Opening and Closing the System
- Cooling Shroud
- System Battery
- Optical Drive
- Configuring the Boot Drive
- Hard Drives
- Installing a SAS Controller Card
- Fan Assembly
- Optional PCI Fan Assembly
- Power Supply
- Expansion Cards
- Riser Card
- System Memory
- Processor
- Control Panel Assembly (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Responding to a Systems Management Software Alert Message
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting the Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Troubleshooting Your System 103
4
Turn on the system and then turn on the reconnected device.
If the problem is resolved, the USB connector might be defective. See
"Getting Help" on page 127.
5
If possible, swap the interface cable with a working cable.
If the problem is resolved, replace the interface cable. See "Getting Help"
on page 127.
6
Turn off the system and the USB device, and swap the device with a
comparable device.
7
Turn on the system and the USB device.
If the problem is resolved, replace the USB device. See "Getting Help" on
page 127.
If the problem persists, see "Getting Help" on page 127.
Troubleshooting a NIC
Problem
• NIC cannot communicate with network.
Action
1
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 117.
2
Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 19.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
• Change the autonegotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
book.book Page 103 Thursday, August 30, 2007 3:30 PM