Owner's manual
Table Of Contents
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Opening and Closing the System
- Cooling Shroud
- System Battery
- Optical Drive
- Configuring the Boot Drive
- Hard Drives
- Installing a SAS Controller Card
- Fan Assembly
- Optional PCI Fan Assembly
- Power Supply
- Expansion Cards
- Riser Card
- System Memory
- Processor
- Control Panel Assembly (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Responding to a Systems Management Software Alert Message
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting the Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index

130 Getting Help
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
1
Call Dell to obtain a Return Material Authorization Number, and write it
clearly and prominently on the outside of the box.
For the telephone number to call for your region, see
"Contacting Dell
" on
page 133.
2
Include a copy of the invoice and a letter describing the reason for the
return.
3
Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"
on page 132), indicating the tests that you have run and any error
messages reported by the Dell Diagnostics (see "Running the System
Diagnostics" on page 117).
4
Include any accessories that belong with the item(s) being returned (such
as power cables, media such as CDs and diskettes, and guides) if the return
is for credit.
5
Pack the equipment to be returned in the original (or equivalent) packing
materials.
You are responsible for paying shipping expenses. You are also responsible for
insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at
Dell’s receiving dock and returned to you.
book.book Page 130 Thursday, August 30, 2007 3:30 PM