Users Guide

Troubleshooting managed system using
iDRAC
You can diagnose and troubleshoot a remote managed system using:
● Diagnostic console
● Post code
● Boot and crash capture videos
● Last system crash screen
● System event logs
● Lifecycle logs
● Front panel status
● Trouble indicators
● System health
Related tasks
Using diagnostic console on page 283
Scheduling remote automated diagnostics on page 284
Viewing post codes on page 285
Viewing boot and crash capture videos on page 285
Viewing logs on page 285
Viewing last system crash screen on page 285
Viewing front panel status on page 286
Hardware trouble indicators on page 287
Viewing system health on page 287
Generating SupportAssist Collection on page 287
Topics:
• Using diagnostic console
• Viewing post codes
• Viewing boot and crash capture videos
• Viewing logs
• Viewing last system crash screen
• Viewing front panel status
• Hardware trouble indicators
• Viewing system health
• Generating SupportAssist Collection
• Checking server status screen for error messages
• Restarting iDRAC
• Erasing system and user data
• Resetting iDRAC to factory default settings
Using diagnostic console
iDRAC provides a standard set of network diagnostic tools that are similar to the tools included with Microsoft Windows or
Linux-based systems. Using iDRAC Web interface, you can access the network debugging tools.
To access Diagnostics Console:
1. In the iDRAC Web interface, go to Overview > Server > Troubleshooting > Diagnostics.
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Troubleshooting managed system using iDRAC 283