Users Guide
Using iDRAC Service Module
The iDRAC Service Module is a software application that is recommended to be installed on the server (it is not installed by
default). It complements iDRAC with monitoring information from the operating system. It complements iDRAC by providing
additional data to work with iDRAC interfaces such as the Web interface, RACADM, and WSMAN. You can configure the
features monitored by the iDRAC Service Module to control the CPU and memory consumed on the server’s operating system.
NOTE: You can use the iDRAC Service Module only if you have installed iDRAC Express or iDRAC Enterprise license.
Before using iDRAC Service Module, ensure that:
● You have login, configure, and server control privileges in iDRAC to enable or disable the iDRAC Service Module features.
● You do not disable the iDRAC Configuration using local RACADM option.
● OS to iDRAC pass-through channel is enabled through the internal USB bus in iDRAC.
NOTE:
● When iDRAC Service Module runs for the first time, by default it enables the OS to iDRAC pass-through channel in
iDRAC. If you disable this feature after installing the iDRAC Service Module, then you must enable it manually in iDRAC.
● If the OS to iDRAC pass-through channel is enabled through LOM in iDRAC, then you cannot use the iDRAC Service
Module.
Topics:
• Installing iDRAC Service Module
• Supported operating systems for iDRAC Service Module
• iDRAC Service Module monitoring features
• Using iDRAC Service Module from iDRAC web interface
• Using iDRAC Service Module from RACADM
• Using iDRAC Service Module on Windows Nano OS
Installing iDRAC Service Module
You can download and install the iDRAC Service Module from dell.com/support. You must have administrator privilege on the
server’s operating system to install the iDRAC Service Module. For information on installation, see the iDRAC Service Module
User's Guide available at dell.com/support/manuals.
NOTE: This feature is not applicable for Dell Precision PR7910 systems.
Supported operating systems for iDRAC Service
Module
For the list of operating systems supported by the iDRAC Service Module, see the iDRAC Service Module Installation Guide
available at dell.com/openmanagemanuals.
iDRAC Service Module monitoring features
The iDRAC Service Module (iSM) provides the following monitoring features:
● Redfish profile support for network attributes
● iDRAC Hard Reset
● iDRAC access via Host OS (Experimental Feature)
● In-band iDRAC SNMP alerts
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