Dell PowerEdge R530 Owner's Manual Regulatory Model: E29S Series Regulatory Type: E29S001 August 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell PowerEdge R530 system overview.........................................................................8 Supported configurations for the R530 system.......................................................................................................... 8 Front panel features..........................................................................................................................................................10 3.5-inch or 2.
iDRAC configuration.......................................................................................................................................................... 31 Options to set up iDRAC IP address........................................................................................................................31 Options to install the operating system.......................................................................................................................
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier....................88 Removing a hard drive from a hard drive carrier.................................................................................................89 Installing a hard drive into a hard drive carrier.....................................................................................................90 Optical drive (optional)..........................................................................
System battery................................................................................................................................................................. 143 Replacing the system battery................................................................................................................................. 143 Hard drive backplane......................................................................................................................................................
Chapter 8: Using system diagnostics......................................................................................... 175 Dell Embedded System Diagnostics............................................................................................................................ 175 When to use the Embedded System Diagnostics.............................................................................................. 175 Running the Embedded System Diagnostics from Boot Manager.......................
1 Dell PowerEdge R530 system overview The Dell PowerEdge R530 is a rack server that supports up to: ● Two processors based on the Intel Xeon E5-2600 v3 or E5-2600 v4 product family ● 12 DIMMs ● Eight drive bays for hard drives or SSDs The PowerEdge R530 system is available in the following configurations: ● Redundant power supply configuration ● Non-redundant power supply configuration Topics: • • • • • Supported configurations for the R530 system Front panel features Back panel features Diagnostic Indica
Figure 1.
Front panel features The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard drives are accessible from the front panel. 3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives Figure 2. 3.5-inch or 2.
Table 1. 3.5-inch or 2.5-inch (in a hybrid drive carrier) hot swappable hard drives (continued) Item Indicator, Button, or Connector Icon Description NOTE: If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. 4 Video connector Use the video/VGA port to connect a display to the system. For more information about the supported video/VGA port, see the Technical specifications section.
Table 2. LCD panel features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: ● Press and hold the button to increase scrolling speed. ● Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity the display starts scrolling.
Option Description MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit.
Table 3. Back panel features for a non-redundant power supply unit chassis and a redundant power supply unit chassis Item Indicator, button, or connector Icon Description 1 Serial port Use the serial port to connect a serial device to the system. For more information about the supported serial port, see the Technical specifications section.
Table 3. Back panel features for a non-redundant power supply unit chassis and a redundant power supply unit chassis (continued) Item Indicator, button, or connector Icon Description 12 USB connector Enables you to connect USB devices to the system. This port is USB 3.0-compliant. 13 USB connector Enables you to connect USB devices to the system. This port is USB 2.0-compliant. 14 Video/VGA port Use the video/VGA port to connect a display to the system.
Table 4. Diagnostic indicators (continued) Icon Description Condition Corrective action ● External airflow is obstructed. See the Getting help section. Memory indicator The indicator flashes amber if a memory error occurs. Check the system event log or system messages for the location of the failed memory. Reseat the memory module. If the problem persists, see the Getting help section. Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator.
Table 5. Hard drive indicator codes (continued) Drive-status indicator pattern (RAID only) Condition Flashes green for three seconds, amber for three seconds, and then turns off after six seconds Rebuild stopped NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 6. NIC indicators 1.
Figure 7. AC PSU status indicator 1. AC PSU status indicator/handle Table 7. AC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. C Flashing green and turns off When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off.
Figure 8. DC PSU status indicator 1. DC PSU status indicator Table 8. DC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and that the PSU is operational. B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage. Ensure that both the PSUs are of the same capacity.
1. iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 9. iDRAC Direct LED indicators Convention iDRAC Direct LED indicator pattern Condition A Green Turns green for a minimum of two seconds to indicate the start and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
Figure 9. Internal dual SD module (IDSDM) 1. LED status indicator (2) The following table describes the IDSDM indicator codes: Table 11. IDSDM indicator codes Convention IDSDM indicator code Description A Green Indicates that the card is online. B Flashing green Indicates rebuild or activity. C Flashing amber Indicates card mismatch or that the card has failed. D Amber Indicates that the card is offline, has failed, or is writeprotected.
2 Documentation resources This section provides information about the documentation resources for your system. Table 12. Documentation resources for system Task Document Setting up your system For information about installing the system into Dell.com/poweredgemanuals a rack, see the Rack documentation included with your rack solution.
Table 12. Documentation resources for system (continued) Task Document Location For understanding the features of Dell Lifecycle Controller (LCC), see the Dell Lifecycle Controller User’s Guide. Dell.com/idracmanuals For information about partner programs enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents. Dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • • • • • • • • • • • Chassis dimensions Chassis weight Processor specifications Power supply unit specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions This section describes the physical dimensions of the system.
Table 13. Dimensions of the Dell PowerEdge R530 system X Xa 482.4 mm Y 434 mm Z 86.8 mm Za with bezel Za without bezel Zb 668.715 mm (Cabled PSU) 633.115 mm (Cabled PSU) 682.298 mm (RON PSU) 646.698 mm (RON PSU) 35.6 mm 20.1 Chassis weight Table 14. Chassis weight System Maximum weight PowerEdge R530 28.2 kg (62 lbs) Processor specifications The PowerEdge R530 system supports up to two Intel Xeon E5-2600 v3 or E5-2600 v4 product family processors.
Table 16.
● USB 3.0-complaint and USB 2.0-compliant ports on the back panel ● internal USB 3.0-compliant port The following table provides more information about the USB specifications: Table 18. USB specifications System Front panel Back panel Internal PowerEdge R530 Two USB ports, 1 USB 3.0● One 4-pin, USB 2.0compliant port and 1 USB 2.0– compliant port ● One USB management port/ compliant port iDRAC Direct One 9-pin, USB 3.
Table 20. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Fresh air For information about fresh air, see Expanded Operating Temperature section. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 21.
or failure, you may need to rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer. Table 26. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only.
Table 29. Expanded operating temperature specifications (continued) Expanded operating temperature Specifications NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft). NOTE: When operating in the expanded temperature range, system performance may be impacted.
4 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Complete the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address. Log in to iDRAC You can log in to iDRAC as: ● iDRAC user ● Microsoft Active Directory user ● Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC.
Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Dell.com/support/drivers. 2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Viewing System Setup To view the System Setup screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
System Information on page 44 Memory Settings on page 45 Processor Settings on page 47 SATA Settings on page 49 Integrated Devices on page 52 Serial Communication on page 54 System Profile Settings on page 55 Miscellaneous Settings on page 57 iDRAC Settings utility on page 58 Device Settings on page 59 Related tasks Viewing System BIOS on page 36 Viewing System BIOS To view the System BIOS screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description System Profile Settings Specifies options to change the processor power management settings, memory frequency, and so on. System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system. Miscellaneous Settings Specifies options to change the system date, time, and so on.
Boot Settings details About this task The Boot Settings screen details are explained as follows: Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. This option is set to BIOS by default.
Related tasks Boot Settings details on page 38 Viewing Boot Settings on page 37 Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings. 2. Click Boot Option Settings > Boot Sequence. 3.
Related references Network Settings on page 39 Network Settings screen details on page 40 Network Settings screen details The Network Settings screen details are explained as follows: About this task Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device.
Option Description ISCSI Device n (n Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device = 1 to 4) automatically. System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option Description Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system. Password Status Locks the system password. This option is set to Unlocked by default. TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need not provide the system password to boot the system. Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
Steps 1. To enter System Setup, press F2 immediately after turning on or restarting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, ensure that Password Status is set to Unlocked. 4. In the System Password field, alter or delete the existing system password, and then press Enter or Tab. 5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click System Information.
System BIOS on page 35 Related tasks Viewing Memory Settings on page 46 Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4.
Option Description Disabled, the system supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default. Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by default. This field is available only when the Node Interleaving is set to Disabled.
Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core. This option is set to Enabled by default. QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Option Description Option Description Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Related references Processor Settings on page 47 Related tasks Viewing Processor Settings on page 47 SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device.
Option Port F Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled.
Option Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
Integrated Devices details About this task The Integrated Devices screen details are explained as follows: Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible USB Ports Enables or disables the USB ports.
Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Related references System BIOS on page 35 Related tasks Serial Communication details on page 54 Viewing Serial Communication on page 54 Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Device by using this option. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC.
Related references System Profile Settings on page 55 Related tasks System Profile Settings details on page 56 System Profile Settings details About this task The System Profile Settings screen details are explained as follows: Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.
Option Description Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles, except Custom by default. NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does not impact the system power or performance.
Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows: Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes. Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by default.
The iDRAC Settings screen is displayed. Related references iDRAC Settings utility on page 58 Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system. 1. Click iDRAC Settings > Thermal. 2. Under SYSTEM THERMAL PROFILE > Thermal Profile, select one of the following options: ● Default Thermal Profile Settings ● Maximum Performance (Performance Optimized) ● Minimum Power (Performance per Watt Optimized) 3.
Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. Related references Boot Manager main menu on page 60 System BIOS on page 35 Related tasks Viewing Boot Manager on page 60 Viewing Boot Manager To enter Boot Manager: Steps 1. Turn on, or restart your system. 2.
One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.
6 Installing and removing system components This section provides information about installing and removing the system components.
Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Turn off the system, including any attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If installed, remove the front bezel. 4. If applicable, remove the system from the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. 5. Remove the system cover.
Front bezel (optional) The front bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security. Removing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Unlock the bezel by using the key. 3.
Steps 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Hook the right end of the bezel onto the chassis. 3. Fit the free end of the bezel onto the system. 4. Lock the bezel by using the key. Figure 12. Installing the optional front bezel a. bezel lock b. front bezel System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system.
Figure 13. Opening and closing the system a. system cover b. latch c. latch release lock Next steps 1. Install the system cover. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 62 Related tasks Installing the system cover on page 66 Before working inside your system on page 63 After working inside your system on page 63 Installing the system cover Prerequisites 1.
Figure 14. Installing the system cover a. system cover b. latch c. latch release lock Next steps 1. If removed, install the front bezel. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Turn on the system, including any attached peripherals.
Figure 15. Inside the system—Redundant power supply unit chassis 1. 3. 5. 7. 68 Control panel board Cooling fan (5) Power supply unit (redundant) Processor (2) Installing and removing system components 2. 4. 6. 8.
Figure 16. Inside the system—Non redundant power supply unit chassis 1. 3. 5. 7. Control panel board Cooling fans (5) Optional expansion card riser DIMM (12) 2. Hard drive backplane 4. Power supply unit (non redundant) 6.
Cooling shroud The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system. The airflow passes through all the critical parts of the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling. Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. If disconnected, connect the cables to the expansion card(s). 4. If required, open the expansion card latch on the cooling shroud to support the full length expansion card. 5. Follow the procedure listed in the After working inside your system section.
3. chassis intrusion switch connector on system board 5. cooling shroud alignment pins 4. cooling shroud alignment slots Next steps 1. 2. 3. 4. Install the optional PCIe expansion card riser. If disconnected, reconnect thecables to the expansion card(s). If required, open the expansion card latch on the cooling shroud to support the full length expansion card. Follow the procedure listed in the After working inside your system section.
Figure 19. Memory socket locations Memory channels are organized as follows: Table 32. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Processor 1 slots A1 and A5 slots A2 and A6 slots A3 and A7 slots A4 and A8 Processor 2 slot B1 slot B2 slot B3 slot B4 The following table shows the memory populations and operating frequencies for the supported configurations. Table 33.
● Up to two dual- or single-rank RDIMMs can be populated per channel. ● Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A8 are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B4 are available. ● Populate all sockets with white release levers first, and then all the sockets with black release levers. ● When mixing memory modules with different capacities, populate the sockets with memory modules with highest capacity first.
Table 34.
Table 34.
Table 35.
Table 35. Memory configurations—two processors (continued) System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency 2R, x4, 1866 MT/s 2R, x8, 1866 MT/s 192 16 12 2R, x4, 2400 MT/s, 2R, x4, 2133 MT/s, DIMM Slot Population B2, B3, and B4 and 8 GB DIMMs must be installed in slots A5, A6, A7, and A8.
3. Lift and remove the memory module from the system. Figure 20. Removing the memory module a. memory module b. memory module socket c. memory module socket ejector (2) Next steps 1. Install the memory module. NOTE: If you are removing the memory module permanently, install a memory module blank. 2. 3. 4. 5. 6. If removed, install the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s). Install the cooling shroud.
Installing memory modules Prerequisites NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
c. memory module socket ejector (2) Next steps 1. If removed, reinstall the PCIe expansion card riser. 2. Follow the procedure listed in the After working inside your system section. 3. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in the memory module socket. 5.
3. If applicable, remove the bezel. 4. Using the management software, prepare the hard drive for removal. If the hard drive is online, the green activity or fault indicator flashes while the drive is turning off. When the hard drive indicators are off, the hard drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed. 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel. Steps Press the release button and slide the blank out of the hard drive slot. Figure 24.
Figure 25. Installing a 3.5-inch hard drive blank a. hard drive blank Next steps If applicable, install the front bezel. Related references Safety instructions on page 62 Related tasks Removing the optional front bezel on page 64 Installing the optional front bezel on page 64 Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 26. Removing 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter a. 3.5-inch hard drive adapter b. screw (2) c. 2.5-inch hot swappable hard drive Related references Safety instructions on page 62 Related tasks Removing the optional front bezel on page 64 Installing the optional front bezel on page 64 Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 27. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter a. 3.5-inch hard drive adapter b. screw (2) c. 2.5-inch hard drive Next steps Install the 3.5-inch adapter into the 3.5-inch hot swappable hard drive carrier. Related references Safety instructions on page 62 Related tasks Removing the optional front bezel on page 64 Installing the optional front bezel on page 64 Removing a 3.5-inch hot swappable hard drive adapter from a 3.
Figure 28. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive carrier 1. 3.5-inch hard drive carrier 3. hard drive adapter 2. screw (5) 4. 2.5-inch hard drive Next steps If removed, install the front bezel. Related references Safety instructions on page 62 Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 29. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier 1. 3.5-inch hot swappable hard drive carrier 3. hard drive adapter 2. screw (5) 4. 2.5-inch hard drive Next steps Install the 3.5-inch hot swappable hard drive carrier into the system. Related references Safety instructions on page 62 Removing a hard drive from a hard drive carrier Prerequisites 1. Keep the Phillips #1 screwdriver ready. 2. Remove the hot swappable hard drive carrier from the system. Steps 1.
Installing a hard drive into a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the system board and drive. Route these cables properly when you replace them to prevent them from being pinched or crimped. 2. To release the optical drive, press the release tab. 3. Slide the optical drive out of the system until it is free of the optical drive slot. 4. If you are not adding a new optical drive, install the optical drive blank. Figure 32. Removing the optical drive 1.
Steps 1. If installed, remove the optical drive blank, and then press the blue release tab at the back of the blank and push the blank out of the system. 2. Align the optical drive with the optical drive slot on the front of the chassis. 3. Slide the optical drive into the slot until the latch snaps into place. 4. Connect the power and data cable to the back of the drive. 5. Route the power and data cable through the cable routing guides on the system chassis. Figure 33. Installing the optical drive 1.
Table 36. Fan configuration table Processor Type 55 W-120 W CPU 1 CPU 2 PSU Type FAN1 FAN2 FAN3 FAN4 FAN5 FAN6 Y N Redundant / Cabled N Y Y Y Y N Y Y Redundant / Cabled N Y Y Y Y Y Removing a cooling fan Prerequisites NOTE: Opening or removing the system cover when the system is ON may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: Many repairs may only be done by a certified service technician.
Figure 34. Removing a cooling fan 1. cooling fans (5) 3. cooling fan cable connector 2. cooling fan release tab 4. cooling fan connector on the system board Next steps 1. If applicable, install the PCIe expansion card riser. 2. Reinstall the cooling shroud. 3. Follow the procedure listed in the After working inside your system section.
2. Follow the procedure listed in the Before working inside your system section. Steps 1. Align the fan with the cable end of the fan toward the system board connector . 2. Lower the fan into the fan bracket until it clicks into position. 3. Connect the fan power cable to the corresponding power connector on the system board . 4. Route the cable through the cable holders on the fan bracket. Figure 35. Installing the cooling fan 1. cooling fans (5) 3. cooling fan cable connector 2.
Internal USB memory key (optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in System Setup. The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of System Setup.
Figure 37. Installing the internal USB memory key a. USB memory key b. USB port Next steps 1. Follow the procedure listed in the After working inside your system section. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Table 37.
Table 40.
Figure 38. Removing an expansion card from the system board 1. expansion card retention latch lock 3. expansion card 2. expansion card retention latch 4. expansion card connector Next steps 1. If disconnected, reconnect the cables to the expansion card. 2. Follow the procedure listed in the After working inside your system section.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 4. Holding the card by its edges, position the card so that the card’s edge connector aligns with the expansion card connector. 5. Insert the card’s edge connector firmly into the expansion card connector until the card is fully seated. 6.
1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Remove the cooling shroud. Steps Holding the touch points, lift the expansion card riser from the riser connector on the system board. Figure 40. Removing the expansion card riser a. expansion card riser cage b. riser guide on riser cage c. riser guide on chassis Next steps 1. 2. 3. 4. If applicable, install an expansion card on the riser.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Align the expansion card riser with the PCIe connector on the system board and the riser guides on the system board and chassis. 2. Lower the expansion card riser into place until the expansion card riser is fully seated in the connector. Figure 41. Installing the optional expansion card riser a.
NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card. Steps 1. Press the expansion card retention latch down and turn the latch counterclockwise to open. 2. Pull the expansion card away from the riser. 3. If you want to remove the expansion card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion card latch. 4. Close the expansion card retention latch.
Next steps 1. 2. 3. 4. 5. If applicable, install the expansion card(s). Install the expansion card riser. If applicable, open the expansion card latch on the cooling shroud to support a full length expansion card. If disconnected, reconnect cables to the expansion card(s). Follow the procedure listed in the After working inside your system section.
Figure 44. Installing an expansion card from the expansion card riser 1. expansion card riser 3. expansion card retention latch 2. expansion card riser cage 4. expansion card Figure 45. Installing a full height, full length expansion card from the expansion card riser 1. full height, full length expansion card latch (on cooling shroud) 3. expansion card riser cage 2. full height, full length expansion card 4. expansion card retention latch Next steps 1. 2. 3. 4. 5. Install the expansion card riser.
After working inside your system on page 63 Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Installing an expansion card into the expansion card riser on page 105 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 iDRAC port card (optional) The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for advanced management of the system.
Figure 46. Removing the iDRAC ports card 1. iDRAC ports card holder 3. SD vFlash media card reader 5. screws (2) 2. iDRAC port 4. iDRAC ports card 6. iDRAC ports card connector on system board Next steps 1. 2. 3. 4. 5. Install the expansion card riser. If applicable, connect the required power or data cables to the expansion card(s). Install the cooling shroud. If applicable, open the expansion card latch on the cooling shroud to support the full length expansion card.
1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Remove the cooling shroud. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card. 4. If applicable, disconnect the cables from expansion card (s). 5. If applicable, remove the expansion card riser 6. Keep the Phillips #2 screwdriver ready. Steps 1.
Related tasks Before working inside your system on page 63 After working inside your system on page 63 Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 SD vFlash card (optional) An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card.
Removing an internal SD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 Installing an internal SD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician.
5. SD card slot 2 Next steps Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 Removing the optional internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 51. Removing the internal dual SD module (IDSDM) a. IDSDM b. pull tab c. IDSDM connector Next steps 1. Install the IDSDM. 2. If removed, install the SD cards. 3. Follow the procedure listed in the After working inside your system section. Installing the optional internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 52. Installing the optional internal dual SD module a. IDSDM b. pull tab c. IDSDM connector Next steps 1. Install the SD cards. NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in the After working inside your system section. Integrated storage controller card Your system supports an integrated storage controller card that provides the integrated storage subsystem for your system’s internal hard drives.
Steps 1. Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board. 2. Lift the integrated storage controller cable out and move it away from the integrated storage controller card. 3. Lift one end of the card at an angle to disengage the card from the integrated storage controller card holder on system board. 4. Lift the card out of the chassis. Figure 53. Removing the integrated storage controller card 1.
Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 Installing the integrated storage controller card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Remove the cooling shroud. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card. 4.
Figure 54. Installing the integrated storage controller card 1. integrated storage controller cable 3. integrated storage controller card connector on the system board 2. integrated storage controller card 4. integrated storage controller card holder Next steps 1. 2. 3. 4. 5. If applicable, install the PCIe expansion-card riser. If applicable, connect the required power or data cables to the expansion card(s). Reinstall the cooling shroud.
● Installing an additional processor ● Replacing a processor NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. Removing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 55. Removing the heat sink 1. retention screw (4) 3. processor socket 2. heat sink 4. heat sink retention socket (4) Next steps 1. Remove the processor. 2. Install the heat sink. 3. Follow the procedure listed in the After working inside your system section.
NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system. NOTE: You can update the system BIOS by using the Dell Lifecycle Controller. NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section.
Figure 56. Processor shield 1. close first socket release lever 3. processor 5. unlock icon 122 Installing and removing system components 2. lock icon 4.
Figure 57. Removing a processor 1. 3. 5. 7. close first socket-release lever processor processor shield socket 2. 4. 6. 8. pin-1 indicator of processor slot (4) open first socket-release lever socket keys (4) Next steps 1. 2. 3. 4. 5. 6. 7. Replace the processor(s). Install the heat sink. If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s). Reinstall the cooling shroud.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
Figure 58. Installing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Install the heat sink. 2. Install the cooling shroud. 3.
Installing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop after the screw is seated. The screw tension should not be more than 6 in-lb (6.9 kg-cm). 6. Repeat the procedure for the remaining two screws. Figure 60. Installing the heat sink 1. retention screw (4) 3. processor socket 2. heat sink 4. retention screw slot (4) Next steps 1.
○ When only one PSU is installed, the PSU configuration is non-redundant (1 + 0). Power is supplied to the system only by the single PSU. ○ When configured in a 2+0 configuration, 1+1 redundancy will not be supported. NOTE: If two PSUs are used, they must be of the same type and must have the same maximum output power. NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.
Figure 61. Removing the PSU blank a. PSU blank b. PSU bay Next steps Install the PSU or PSU blank. Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 62. Installing the PSU blank a. PSU blank b. PSU bay Removing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 63. Removing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 Installing an AC power supply unit on page 131 Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU is functioning properly. Figure 64. Installing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4.
4. If applicable, disconnect the power or data cables from expansion card (s). 5. If applicable, remove the expansion-card riser Steps 1. Disconnect the power cable from the power source. 2. Disconnect the power cable from the power supply unit (PSU) and remove the power cables from the cable strap. 3. Disconnect all the power cables from the PSU to the system board and hard drive backplane. 4. Remove the screw securing the PSU to the chassis and slide the PSU out of the PSU cage. Figure 65.
Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 Installing a non redundant AC power supply unit (cabled) Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 66. Installing a non redundant AC PSU 1. 3. 5. 7. standoff on the chassis non-redundant PSU P1 cable connector P3 cable connector 2. 4. 6. 8. screw PSU unit cage P2 cable connector backplane connector Next steps 1. 2. 3. 4. 5. If applicable, install the PCIe expansion card riser. If applicable, connect the required power or data cables to the expansion card(s). Reinstall the cooling shroud.
Installing the cooling shroud on page 71 Wiring instructions for a DC power supply unit Your system supports up to two –(48–60) V DC power supply units (PSUs). NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green or yellow wire (safety ground wire). 3. Connect the safety ground wire to the grounding post on the back of the system by using a #6-32 nut equipped with a locking washer. Figure 67. Assembling and connecting the safety ground wire 1. #6-32 nut 3. grounding post 2. spring washer 4. safety ground wire Figure 68.
2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector by using a Phillips #2 screwdriver. NOTE: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply. 3. Rotate the rubber cap clockwise to fix it over the captive screws. 4. Insert the mating connector into the PSU. Figure 69. Assembling the DC Input Power Wires 1.
Removing a DC power supply unit Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If installed, remove the PSU blank.
Power interposer board The power interposer board (PIB) is a board that connects the redundant power supply units (PSUs) to the system board. The PIB is only supported in systems with redundant PSUs. Removing the power interposer board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Next steps 1. Install the replacement power interposer board and connect all the required cables to the system board and the hard drive backplane. 2. If applicable, install the PCIe expansion card riser. 3. If applicable, connect the required power or data cables to the expansion card(s). 4. Reinstall the cooling shroud. 5. If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card. 6.
Related tasks Before working inside your system on page 63 After working inside your system on page 63 Removing the cooling shroud on page 70 Removing the optional expansion card riser on page 101 Removing the power interposer board on page 141 Installing the optional expansion card riser on page 102 Installing the cooling shroud on page 71 System battery The system battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings.
3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 75. Installing the system battery a. system battery b. system battery slot Next steps 1. 2. 3. 4. 5. 6. Install the cooling shroud. If removed, install the expansion card riser. Follow the procedure listed in the After working inside your system section.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1. Disconnect the SAS/SATA/SSD hard drives, data cable(s) and power cable from the hard drive backplane. 2. Press the hard drive backplane release tabs to disengage the backplane from the chassis. 3.
Figure 78. Cabling diagram of the hard drive backplane using the integrated storage controller 1. 3. 5. 7. system board integrated storage controller hard drive backplane signal cable connector on backplane 2. 4. 6. 8. integrated storage controller connector signal cable connector on system board SAS B cable connector on backplane SAS A cable connector on backplane Next steps 1. Reconnect the data cable(s) and power cable to the hard drive backplane 2.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Use the hooks on the chassis as guides to align the hard drive backplane to the chassis. 2. Lower the hard drive backplane until the release tabs snap into place. 3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane. Figure 79. Installing the hard drive backplane 1.
Control panel The control panel contains the power button, the diagnostic indicators, and the front USB ports. Removing the control panel board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Next steps 1. Reconnect the USB cable, control panel cable, and the LCD display module cable to the control panel board. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 Installing the control panel board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 81. Installing the control panel board 1. control panel board 3. control panel data cable 5. USB cable 2. screws (2) 4. LCD display module cable Next steps 1. Follow the procedure listed in the After working inside your system section.
Steps 1. Disconnect the display module cable from the control panel board. NOTE: The control panel has seven tabs that secure it to the chassis. CAUTION: Applying excessive force may damage the control panel. 2. Slide the display module cable out of the plastic cable guide. 3. Remove the cable guide after unscrewing the two retaining screws. 4. Hold the top edge of the control panel at the corners and pull upward until the control panel tabs release. 5. Pull the control panel away from the chassis.
Installing the control panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Next steps ● Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 System board A system board (also known as the motherboard) is the main printed circuit board found in systems.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components. 3. Remove the screws securing the system board to the chassis. Figure 84. Screw location on the system board a. system board screw (9) b. system board holder 4. Hold the system board holder, lift the system board and slide it toward the front of the chassis.
Figure 85. Removing the system board a. system board b.
2. Follow the procedure listed in the Before working inside your system section. 3. Keep the Phillips #2 screwdriver ready. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Hold the touch points and lower the system board into the chassis. 3.
h. cooling shroud i. power supply unit(s) 3. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall . 4. Follow the procedure listed in the After working inside your system section. 5. Ensure that you: a. Use the Easy Restore feature to restore the service tag, iDRAC license, ID modules, and BIOS settings. b. If Easy Restore does not function, enter the system service tag manually and import your new or existing iDRAC Enterprise license.
Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag. Steps 1. Turn on the system. 2. Press F2 to enter System Setup. 3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click Ok. 6.
4. Press the plastic rivet until the rivet snaps into place. Figure 87. Installing the TPM 1. rivet slot on the system board 3. TPM 2. plastic rivet 4. TPM connector Next steps 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 62 Related tasks Before working inside your system on page 63 After working inside your system on page 63 Initializing the TPM for BitLocker users Steps Initialize the TPM.
7 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting the video subsystem Prerequisites NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled. Steps 1. Check the cable connections (power and display) to the monitor. 2. Check the video interface cabling from the system to the monitor. 3. Run the appropriate diagnostic test. Results If the tests run successfully, the problem is not related to video hardware.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known good cable, and turn on the device. Next steps If all troubleshooting fails, see the Getting help section. Related references Getting help on page 181 Troubleshooting iDRAC Direct (USB XML configuration) For information about USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Steps 1.
Troubleshooting a serial I/O device Steps 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the serial device, and swap the serial device with a compatible device. 4. Turn on the system and the serial device.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3.
● ● ● ● ● ● ● ● expansion cards power supply unit(s) cooling fan assembly (if installed) cooling fans processor(s) and heat sink(s) memory modules hard drive carriers/cage hard drive backplane 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section. Next steps If the problem persists, see the Getting help section.
Troubleshooting power supply units Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Troubleshooting power source problems Steps 1.
● ● ● ● Ambient temperature is not higher than the system specific ambient temperature. External airflow is not obstructed. A cooling fan is not removed or has not failed. The expansion card installation guidelines have been followed. Additional cooling can be added by one of the following methods: From the iDRAC web GUI: 1. Click Hardware > Fans > Setup. 2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan speed to a custom value. From F2 System Setup: 1.
Steps 1. If the system is operational, run the appropriate system diagnostic test. See the Using system diagnostics section for the available diagnostic tests. If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests. 2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least for 10 seconds, and then reconnect the system to the power source. 3.
3. Remove the system cover. 4. Locate the USB key and reseat it. 5. Install the system cover. 6. Turn on the system and attached peripherals, and check if the USB key is functioning. 7. If the problem is not resolved, repeat step 2 and step 3. 8. Insert a known working USB key. 9. Install the system cover. Next steps If the problem persists, see the Getting help section.
Troubleshooting an optical drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Try using a different CD or DVD. 2.
Next steps If you cannot resolve the problem, see the Getting help section. Related references Getting help on page 181 Using system diagnostics on page 175 Troubleshooting a hard drive Prerequisites CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive. CAUTION: Many repairs may only be done by a certified service technician.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9. Remove the system cover. 10. Remove all expansion cards installed in the system. 11. Install the system cover. 12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13. Run the appropriate diagnostic test.
Next steps If the problem persists, see the Getting help section. Related references Getting help on page 181 Using system diagnostics on page 175 Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation links listed in the Documentation resources section of this manual.
8 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
9 Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
System board connectors Figure 88. System board connectors and jumpers Table 42.
Table 42.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 9. Install the system cover.
10 Getting help Topics: • • Contacting Dell Accessing system information by using QRL Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator (QRL) Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting www.Dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.
