Dell EMC PowerEdge R650 Installation and Service Manual Part Number: E69S Series Regulatory Type: E69S001 July 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 7 Chapter 2: Dell EMC PowerEdge R650 system overview................................................................8 Front view of the system...................................................................................................................................................8 Right control panel view.........................................................
Cooling fans........................................................................................................................................................................ 40 Removing a cooling fan module............................................................................................................................... 40 Installing a cooling fan module.................................................................................................................................
Optional BOSS S2 module..............................................................................................................................................110 Removing the BOSS S2 filler................................................................................................................................... 110 Installing the BOSS S2 filler......................................................................................................................................
Chapter 6: Upgrade Kits............................................................................................................. 151 BOSS S2 kit....................................................................................................................................................................... 151 IDSDM kit...........................................................................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge R650 system overview The Dell EMC PowerEdge R650 system is a 1U server that supports: ● Up to two 3 rd Generation Intel Xeon Scalable processors, with up to 40 cores per processor ● 32 DIMM slots ● Two redundant AC or DC power supply units ● Up to 4 x 3.5-inch, 8 x 2.5-inch SAS/SATA drives, 10 x 2.5-inch drives (with two or four universal slots to support optional NVMe drives) or 10x 2.5-inch NVMe drives only. NOTE: For more information about how to hot swap NVMe PCIe SSD U.
Table 1. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section. ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature.
Table 2. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description 2 Drive (8) N/A Enables you to install drives that are supported on your system. 3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED. 4 VGA port 5 Information tag Enables you to connect a display device to the system.
Table 3. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description iDRAC, then the Information tag will also contain the iDRAC secure default password. 5 Drive (10) N/A Enables you to install drives that are supported on your system. For more information about the ports, see the Dell EMC PowerEdge R650 Technical Specifications on the product documentation page. Right control panel view Figure 4. Right control panel Table 4.
Left control panel view Figure 5. Left control panel without optional iDRAC Quick Sync 2.0 indicator Figure 6. Left control panel with optional iDRAC Quick Sync 2.0 indicator Table 5. Left control panel Item Indicator, button, or connector Icon Description 1 Status LED indicators N/A Indicates the status of the system. For more information, see the Status LED indicators section. 2 System health and system ID indicator Indicates the system health.
Rear view of the system Figure 7. Rear view of the system with 2 x FH PCIe slots Table 6. Rear view of the system with 2 x FH PCIe slots Item Ports, panels, or slots Icon Description 1 BOSS S2 module blank N/A This slot supports the BOSS S2 module. 2 Power supply unit (PSU 1) 3 PCIe expansion card riser (slot 1 - FH) N/A The expansion card riser enables you to connect PCI Express expansion cards.
Figure 8. Rear view of the system with 3 x LP PCIe slots Table 7. Rear view of the system with 3 x LP PCIe slots Item Ports, panels, or slots Icon Description 1 Power supply unit (PSU 1) 2 PCIe expansion card riser (slot 1) N/A The expansion card riser enables you to connect PCI Express expansion cards. 3 PCIe expansion card riser (slot 2) N/A The expansion card riser enables you to connect PCI Express expansion cards. 4 USB 2.
Figure 9. Rear view of the system with 2 x 2.5-inch rear drive module and 1 x LP PCIe slot Table 8. Rear view of the system with 2 x 2.5-inch rear drive module and 1 x LP PCIe slot Item Ports, panels, or slots Icon Description 1 BOSS S2 module blank N/A This slot supports the BOSS S2 module. 2 Power supply unit (PSU 1) 3 Rear drive module 4 USB 2.0 port (1) 5 PCIe expansion card riser (slot 3) 6 Power supply unit (PSU 2) Indicates the PSU.
Inside the system Figure 10. Inside the system with front mounting fPERC 1. 3. 5. 7. 9. 11. 13. 16 Cooling fan Riser 3 Intrusion switch Power supply unit (PSU 1) BOSS S2 module Memory DIMM socket for processor 1 (A6) fPERC Dell EMC PowerEdge R650 system overview 2. 4. 6. 8. 10. 12. 14.
Figure 11. Inside the system with rear mounting fPERC 1. 3. 5. 7. 9. 11. 13. fPERC Memory DIMM socket for processor 2 (B2) Intrusion switch Power supply unit (PSU 1) IDSDM/Internal USB card port Heat sink for processor 1 Backplane cover 2. 4. 6. 8. 10. 12. 14.
Figure 12. Locating the Express Service Code and Service tag 1. 2. 3. 4. 5. Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date).
Figure 13.
Figure 14. Memory information and system board connectors Figure 15. LED behavior, configuration and layout, express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf.
● Rail adjustability range for various types of rack mounting flanges. ● Rail depth with and without cable management accessories. ● Types of racks supported for various types of rack mounting flanges.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 9. Interfaces to set up iDRAC IP address (continued) Interface Documentation links NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699. You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle Controller RACADM CLI Guide available at www.dell.
Table 11. Options to download firmware (continued) Option Documentation link Using iDRAC virtual media www.dell.com/idracmanuals Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers. For information about how to download or install OS drivers, see the documentation links provided in the table below. Table 12.
4 Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system.
Table 13. Configuration validation error (continued) Error Description Possible cause and recommendations Example Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Comm Error: Backplane 2 Unplug AC Power, reseat the element and replace the element if the problem persists.
5 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Drive backplane cover Air shroud Cooling fans Drives Drive backplane Rear mounting front PERC module Rear drive module Cable routing System memory Processor and heat sink module Expansion cards and expansion card risers Intrusion switch module M.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel.
Figure 16. Removing the front bezel with the LCD panel Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.
Figure 17. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Using a 1/4-inch flat head or a Phillips #2 screwdriver rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3.
Figure 18. Removing the system cover Next steps 1. Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system and slide the system cover. 2.
Figure 19. Installing the system cover Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the drive backplane cover. 2. Lift the backplane cover from the system.
Figure 20. Removing the drive backplane cover Next steps 1. Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2. Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place.
Figure 21. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Hold the edges of the air shroud, and lift the air shroud out of the system.
Figure 23. Removing the air shroud from the rear drive module Next steps 1. Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Holding the edges of the air shroud, align the slot on the air shroud with the standoff on the system. 2. Lower the air shroud into the system until it is firmly seated.
Figure 24. Installing the air shroud 3. For the air shroud on the rear drive module, lower the air shroud into the rear drive module until it is firmly seated. Figure 25. Installing the air shroud on the rear drive module Next steps 1. Follow the procedure listed in After working inside your system.
Cooling fans Removing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud. Steps Holding the orange and black edges on the fan module, lift the cooling fan module to disconnect from the connector on the system board.
3. If installed, remove the air shroud. Steps 1. Align and place the fan module connector horizontally with the connector on the system board. NOTE: The procedure to remove standard (STD), high performance silver grade (HPR SLVR), or high performance gold grade (HPR Gold) dual cooling fan modules are same. 2. Press the touch point on the cooling fan module until firmly connected. Figure 27. Installing a cooling fan module Next steps 1. If applicable, install the air shroud. 2.
Figure 28. Removing a drive blank Next steps Installing a drive or replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 29. Installing a drive blank Next steps If removed, install the front bezel. Removing the drive carrier Prerequisites 1.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system. Steps 1. Press the release button to open the drive carrier release handle. 2.
1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2. Close the drive carrier release handle to lock the drive in place. Figure 31. Installing a drive carrier Next steps If removed, install the front bezel.
Figure 32. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
Figure 33. Installing a drive into the drive carrier Next steps Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane connectors Depending on your system configuration, the drive backplanes supported are listed here: Table 16. Supported backplane options System Supported hard drives options 3.5-inch (x4) SAS, SATA backplane PowerEdge R650 2.5-inch (x8) SAS or SATA backplane 2.5-inch (x10) SAS, SATA or NVMe backplane 2.
Figure 35. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to system board) Figure 36. 10 x 2.5-inch drive backplane 1. DST_SA2 (backplane to front PERC) 3. DST_PA2 (PCIe/NVMe connector) 5. BP_PWR_1 (backplane power and signal cable to system board) 7. DST_PB1 (PCIe/NVMe connector) 2. DST_PB2 (PCIe/NVMe connector) 4. DST_SA1 (PERC to backplane) 6. DST_PA1 (PCIe/NVMe connector) 8.
Figure 37. Removing the drive backplane Next steps 1. Replace the drive backplane. Installing the drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the air shroud. Remove the drive backplane cover. Remove all the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.
Figure 38. Installing the drive backplane 3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Tighten the captive screw on the cable guiding latch. Next steps 1. 2. 3. 4. Install all the drives. If removed, install the air shroud. Install the drive backplane cover. Follow the procedure listed in After working inside your system. Rear mounting front PERC module Removing the front mounting front PERC module Prerequisites 1. 2. 3. 4. 5.
Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 2. Pull the front PERC module to disengage from the connector on the drive backplane. 3. Tilt and lift the front PERC module out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 39. Removing the front mounting front PERC module Next steps 1. Replace the front mounting front PERC module.
3. Press the front PERC module connector with the connector on the drive backplane until firmly seated. 4. Using a Phillips #2 screwdriver, tighten the captive screws on the front PERC module. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 40. Installing the front mounting front PERC module Next steps 1. 2. 3. 4. Reconnect the required cables. If removed, install the air shroud. Install the drive backplane cover.
Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 2. Slide the front PERC module to disengage from the connector on the drive backplane. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 41. Removing the rear mounting front PERC module Next steps 1. Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. 2. 3. 4. 5. 6.
3. Using a Phillips #2 screwdriver, tighten the captive screws on the front PERC module. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 42. Installing the rear mounting front PERC module Next steps 1. 2. 3. 4. Install the drive backplane. If removed, install the air shroud. Install the drive backplane cover. Follow the procedure listed in After working inside your system.
Steps 1. Using a Phillips #1 screwdriver, loosen the captive screws on the rear drive module or the liquid cooling rear drive module. 2. Slide the rear drive module and lift it away from the system. NOTE: The procedure is same for removing the rear drive module in liquid cooling module configuration. Figure 43. Removing the rear drive module Next steps 1. Replace the rear drive module. Installing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 44. Installing the rear drive module Next steps 1. 2. 3. 4. 5. If removed, install the expansion card riser 3. Connect all the cables to the rear drive module. Install the rear drives. If removed, install the air shroud. Follow the procedure listed in After working inside your system.
Cable routing Figure 45. Control panels and intrusion switch Table 17.
Figure 46. 10 x 2.5-inch SAS with fPERC Table 18. 10 x 2.5-inch SAS with fPERC From To SIG_PWR_1 (system board power connector) BP_PWR (backplane power connector) CTRL_DST_PA1 (fPERC input connector) SL3_CPU1_PB2 (Signal connector on system board) CTRL_SRC_PA1 ( fPERC output connector) DST_PA3 (backplane signal connector) Figure 47. 10 x 2.5-inch NVMe and 2 x 2.
Table 19. 10 x 2.5-inch NVMe and 2 x 2.
Figure 49. 4 x 3.5-inch SAS/SATA with fPERC and 2 x 2.5 rear drives Table 21. 4 x 3.5-inch SAS/SATA with fPERC and 2 x 2.5 rear drives From To SIG_PWR_1 (system board power connector) BP_PWR (backplane power connector) SL3_CPU1_PB2 (Signal connector on system board) CTRL_DST_PA1 (fPERC connector) SL4_CPU1_PA2 (Signal connector on system board) DST_PA1 (rear backplane signal connector) SIG_PWR_0 (system board power connector) REAR_HDD_PWR (Rear HDD module power connector) Figure 50. 8 x 2.
Table 22. 8 x 2.5-inch NVMe without fPERC From To SL1_CPU2_PB1 (Signal connector on system board) DST_PA1 (backplane signal connector) SL2_CPU2_PA1 (Signal connector on system board) DST_PB1 (backplane signal connector) SL3_CPU1_PB2 (Signal connector on system board) DST_PA2 (backplane signal connector) SL4_CPU1_PA2 (Signal connector on system board) DST_PB2 (backplane signal connector) SIG_PWR_1 (system board power connector) BP_PWR (backplane power connector) Figure 51. 8 x 2.
Figure 52. 8 x 2.5-inch all NVME with front PERC module Table 24. 8 x 2.
Figure 53. Memory channels Memory channels are organized as follows: Table 25.
Table 25. Memory channels (continued) Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor 2 Slots B1 and B9 Slots B5 and B13 Slots B3 and B15 Slots B7 and B15 Slots B2 and B10 Slots B6 and B14 Slots B4 and B12 Slots B8 and B16 Table 26. Supported memory matrix DIMM type RDIMM LRDIMM Rank Capacity DIMM rated voltage and speed Operating Speed 1 DIMM per channel (DPC) 2 DIMMs per channel (DPC) 1R 8 GB DDR4 (1.
Table 27. Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer (Independent channel) population order A{1}, A{2}, A{3}, A{4}, A{5}, A{6}, A{7}, A{8}, A{9}, A{10}, A{11}, A{12}, A{13}, A{14}, A{15}, A{16} 1, 2, 4, 6, 8, 12 or 16 DIMMs are allowed. Dual processor (Start with processor1.
For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell EMC Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/ server_int_poweredge. Table 28.
Table 29.
Table 31.
Table 33.
Table 34.
Figure 54. Removing a memory module Next steps 1. Replace the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. NOTE: When operating your system with single processor, install memory module blanks in processor 2 memory sockets. . Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place.
NOTE: The heat sink and processor are hot to touch for some time after the system has been powered down. Allow the processor heat sink module (PHM) to cool down before handling them. Steps 1. Ensure all four anti-tilt wires are in the locked position (outward position),using a Torx #T30 screwdriver, loosen the captive screws on the PHM n the order below: a. b. c. d. Loosen the first screw three turns. Loosen the screw diagonally opposite to the screw you loosened first.
Figure 57. Removing a processor and heat sink module Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor from the processor heat sink module Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system.
Figure 58. Lift up the TIM break lever 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink. NOTE: Ensure to return the TIM break lever back to its original position. 5. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier from the heat sink. 6.
Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Place the processor carrier on top of the processor that is in the processor tray aligning pin 1 indicator on the processor. NOTE: Ensure the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
Figure 61. Press the carrier on the four sides 4. If you are using an existing heat sink, remove the thermal grease on the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the bottom of the heat sink. Figure 62. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
Figure 63. Remove the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the carrier locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ● Ensure latching features on processor carrier and heat sink are aligned during assembly.
Figure 64. Installing the heat sink onto the processor Next steps 1. Install the processor heat sink module. 2. If removed, install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in the Safety instructions.
Figure 65. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx #T30 screwdriver, tighten the screws (8 in-lbf) on the heat sink in the below sequence: a. b. c. d. Tighten the first screw three turns. Tighten the screw diagonally opposite to the screw you tighten first. Repeat the procedure for the remaining two screws. Return to the first screw to tighten it completely. Figure 66.
Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in the After working inside your system. Removing the liquid cooling module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. WARNING: The heat sink and processor are hot to touch for some time after the system has been powered off. Allow the heat sink and processor to cool down before handling them. Steps 1.
Next steps 1. If you are uninstalling a faulty liquid cooling module, replace the liquid cooling modules, else remove the processor. Installing the liquid cooling module Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system.
Figure 68. Installing the liquid cooling modules Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on.
Expansion card installation guidelines Figure 69. Expansion card slot connectors 1. Riser 4 slot 3. Riser 2 slot 2. Riser 3 slot 4. Riser 1 slot Table 35. Expansion card risers Expansion card riser PCIe slots on the riser No.
Figure 70. Riser 1 - Full height 1. Slot 1 Figure 71. Riser 2 - Low profile 1. Slot 1 2.
Figure 72. Riser 3 - Low profile 1. Slot 3 Figure 73. Riser 4 -Full height 1. Slot 2 Table 36.
Table 37.
Table 38.
Table 38. Riser configuration 0-2: R2A + R3A (continued) Card type Slot priority Nvidia (T4 GPU) 2, 1, 3 Inventec (VGA) 3 Inventec (Serial) 3 Table 39.
Table 39. Riser configuration 1: R2B + R3A (continued) Card type Slot priority Qlogic (OCP: 10 Gb) Integrated slot Broadcom (OCP: 1 Gb) Integrated slot Intel (OCP: 1 Gb) Integrated slot GPU / Others Nvidia (T4 GPU) 3 Inventec (VGA) 3 Inventec (Serial) 3 Table 40.
Table 40. Riser configuration 2: R3A (continued) Card type Slot priority SolarFlare (OCP: 25 Gb) Integrated slot Broadcom (OCP: 25 Gb) Integrated slot Intel (OCP: 25 Gb) Integrated slot Broadcom (OCP: 10 Gb) Integrated slot Intel (OCP: 10 Gb) Integrated slot Qlogic (OCP: 10 Gb) Integrated slot Broadcom (OCP: 1 Gb) Integrated slot Intel (OCP: 1 Gb) Integrated slot GPU / Others Inventec (Serial) 3 Table 41.
Table 41.
Table 42.
Table 43.
Table 44.
Figure 74. Removing the expansion card riser (Riser 1) 2. For Riser 2 and liquid cooling Riser 2, press the blue button on the riser, and holding the touch points lift the expansion card riser from the riser connector on the system board. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 75. Removing the expansion card riser (Riser 2) 3.
Figure 76. Removing the expansion card riser (Riser 3) 4. For Riser 4, press the blue tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 77.
Next steps 1. Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers. Steps 1. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 2.
Figure 79. Installing the expansion card riser (Riser 2) Figure 80.
Figure 81. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3.
Figure 82. Removing expansion card from the expansion card riser 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch.
Figure 83. Installing the filler bracket Next steps 1. Replace an expansion card into the expansion card riser.
Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell.
Figure 84. Removing the filler bracket 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card retention latch.
Figure 85. Installing expansion card into the expansion card riser NOTE: Push the card holder to hold the full length card in the riser. Next steps 1. If applicable, connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing the R1 paddle cards Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions.
Figure 86. Removing the R1 paddle card Next steps 1. Replace the paddle cards. Installing R1 paddle card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. If installed,remove the air shroud. Remove the paddle card cable from side wall bracket. Disconnect the paddle card cables from the drive backplane. Steps 1.
Figure 87. Installing the R1 paddle card Next steps 1. 2. 3. 4. Connect the paddle card cables to the drive backplane Insert the paddle card cable into the side wall bracket. If removed, install the air shroud. Follow the procedure listed in After working inside your system. Intrusion switch module This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 88. Removing the intrusion switch module Next steps 1. Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the expansion card riser. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
Figure 89. Installing the intrusion switch module Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. M.2 SSD module on BOSS-S1 adapter card Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the BOSS card. The BOSS card removal is similar to removing expansion card from the expansion card riser.
Figure 90. Removing the M.2 SSD module Next steps 1. Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the BOSS card. Removing BOSS card is similar to removing expansion card from the expansion card riser. Steps 1. Align the M.2 SSD module at an angle with the BOSS card connector. 2. Insert the M.
Figure 91. Installing the M.2 SSD module Next steps 1. Install the BOSS card. Installing the BOSS is similar to installing expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system. Optional BOSS S2 module Removing the BOSS S2 filler Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Press and pull the BOSS S2 filler out from the BOSS S2 module bay.
Figure 92. Removing the BOSS S2 filler Next steps 1. Install the BOSS S2 module or replace the BOSS S2 filler. Installing the BOSS S2 filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the BOSS S2 card filler with the BOSS S2 module bay and push it into the bay until it clicks into place.
Figure 93. Installing the BOSS S2 filler Removing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Lift the retention latch to release the BOSS S2 card carrier. 2. Slide the BOSS S2 card carrier out from the BOSS S2 module.
Figure 94. Removing the BOSS S2 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS S2 card carrier. 4. Slide the M.2 SSD out and up from the BOSS S2 card carrier. Figure 95. Removing the M.2 SSD 5. Disconnect the BOSS power cable and BOSS signal cable from the system board. 6. Using the Phillips #1 screwdriver remove the two M3 x 0.5 x 4.5 mm screws that secure the BOSS S2 controller card module on the BOSS module bay.
Figure 96. Removing the BOSS S2 module 7. Remove the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module. Figure 97. Removing the BOSS power cable and BOSS signal cable 8. Using the Phillips #1 screwdriver, remove the M3 x 0.5 x 4.5 mm screw that secures the BOSS cover on the BOSS S2 controller card module. Slide the BOSS cover out from the BOSS S2 controller card module.
Figure 98. Removing the BOSS cover Next steps 1. Replace the BOSS S2 controller card module. Installing the BOSS S2 controller card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Slide the BOSS cover on the BOSS S2 module. Using the Phillips #1 screwdriver, secure the BOSS cover on the BOSS S2 module with the M3 x 0.5 x 4.5 mm screw.
Figure 99. Installing the BOSS cover 2. Connect the BOSS power cable and BOSS signal cable to the BOSS S2 module. Figure 100. Connecting the BOSS power cable and BOSS Signal cable to the BOSS S2 module NOTE: Bend the power cable and then twist it together with signal cable. 3. Slide the BOSS S2 module into the BOSS module bay until it is firmly seated. 4. Using the Phillips #1 screwdriver, secure the BOSS S2 module on the BOSS module bay with the two M3 x 0.5 x 4.5 mm screws.
Figure 101. Installing the BOSS S2 module 5. Align the M.2 SSD at an angle with the BOSS S2 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS S2 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS S2 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 102. Installing the M.2 SSD 8. Slide the BOSS S2 card carrier into the BOSS S2 module slot. 9. Close the BOSS S2 card carrier release latch to lock the carrier in place.
Figure 103. Installing the BOSS S2 card carrier Next steps 1. Follow the procedure listed in the After working inside your system. Optional IDSDM module Removing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If you are replacing the IDSDM module, remove the MicroSD cards. NOTE: Temporarily label each SD card with its corresponding slot number before removal.
Figure 104. Removing the IDSDM module Next steps 1. Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Locate the IDSDM connector on the system board. To locate IDSDM module, see the System board jumpers and connectors section. 2. Align IDSDM module with the connector on the system board. 3.
Figure 105. Installing the IDSDM module Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system. MicroSD card Removing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud.
Figure 106. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the IDSDM module. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 107. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside the system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the expansion card riser. Steps 1. Open the blue latch to unlock the OCP card. 2.
Figure 108. Removing the OCP card Next steps 1. Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the expansion card riser. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell.
Figure 109. Installing the OCP card Next steps 1. Install the expansion card riser 2. Follow the procedure listed in After working inside the system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.
Figure 110. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 111. Installing the system battery Next steps 1. 2. 3. 4. Install the expansion card risers. If applicable, connect the cables to one or more expansion cards. Follow the procedure listed in After working inside your system.
b. c. d. e. f. Enter the correct time and date in the System Setup Time and Date fields. Exit the System Setup. To test the newly installed battery, remove the system from the enclosure for at least an hour. Reinstall the system into the enclosure after an hour. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Connect the USB key to the internal USB card. 2. Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated. Figure 113. Installing the internal USB card Next steps 1. Follow the procedure listed in After working inside your system. 2.
Steps 1. Disconnect the VGA cable from the connector on the system board and open the cable latch. 2. Disconnect the right control panel cable from the system board and move it away to see the VGA module screw on the system. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped 3. Using Phillips #2 screwdriver, remove the screw on the VGA module. 4.
Figure 114. Removing the VGA module Next steps 1. Replace the VGA module. Installing the VGA module Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the front bezel. Remove the backplane cover. If installed, remove the air shroud. Disconnect the VGA cable from the connector on the system board.
Figure 115. Installing the VGA module Next steps 1. 2. 3. 4. 5. 6. Route the VGA cable, close the cable latch, and connect the VGA cable to the connector on the system board. Route and connect the right control panel cable. If removed, install the air shroud. Install the backplane cover. If installed, install the front bezel. Follow the procedure listed in the After working inside your system.
Removing the rear VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove expansion card riser 3. Steps 1. Disconnect the VGA port cable from the video connector on the rear I/O board and open the latch on the expansion card riser. 2. Slide the VGA port out of the expansion card riser. Figure 116. Removing the VGA port 3.
Next steps 1. Replace the rear VGA module or install the riser blank. Installing the rear VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove expansion card riser 3. Steps 1. If installed, remove the filler bracket from the expansion card riser (Riser 3).
Figure 119. Installing the rear VGA port Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.
Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 120. Removing a power supply unit blank Next steps Replace the PSU or PSU blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in the Safety instructions. 2. Disconnect the power cable from the power outlet and from the PSU you intend to remove. 3. Remove the cable from the strap on the PSU handle. 4.
Figure 123. Installing a power supply unit Next steps 1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
Figure 124. Removing the serial COM port 4. If the serial COM port is not going to be replaced, install a filler bracket. 5. Close the card retention latch.
Figure 125. Installing the filler bracket Next steps 1. Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Lift the expansion card riser and disconnect the serial COM port cable from the connector on the rear I/O board. Steps 1. If installed, remove the filler bracket from the expansion card riser (Riser 3).
Figure 126. Removing the filler bracket 2. Slide the serial COM port into the expansion card riser. 3. Connect the serial COM port cable to the serial port. 4. Close the expansion card retention latch. 5. Connect the serial COM port cable to the connector on the rear I/O board. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence.
Figure 127. Installing the serial COM port Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
e. f. g. h. i. j. Expansion card risers IDSDM module (if installed) Internal USB card (if installed) OCP card (if installed) Power supply units (PSU) Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder and plunger, slide the system board towards the front of the system. 2. Lift the system board out of the chassis. Figure 128.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder and plunger, lower the system board into the system. 3. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots. Figure 129. Installing the system board Next steps 1. Replace the following components: a.
Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. Steps 1. Locate the TPM connector on the system board. 2.
6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. LOM and rear IO card Removing the rear Input Output card and LOM card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Next steps 1. Replace the RIO card and LOM card. Installing the RIO card and LOM card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the system board. NOTE: Upgrading the system board with the liquid cooling solution requires the liquid cooling RIO card. Steps 1. Align the connectors and slots on RIO card and LOM card with the connector and standoffs on the system board. 2.
Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover. If installed, remove the air shroud. Steps 1. Disconnect the right control panel cable from the connector on the system board. 2. Lift the latch, and slide the cable out of the clip.
Installing the right control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover. If installed, remove the air shroud. Steps 1. Align and slide the right control panel in the slot on the system. 2. Connect the right control panel cable to the connector on the system board. 3. Route the right control panel cable through the side wall of the system.
Removing the left control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the drive backplane cover. If installed, remove the air shroud. Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Lift the latch to release the control panel cable and slide the cable from the clip. NOTE: Observe the routing of the cable as you remove it from the system. 3.
3. Remove the drive backplane cover. 4. If installed, remove the air shroud. Steps 1. Align and slide the left control panel in the slot on the system. 2. Connect the left control panel cable to the connector on the system board and secure it using cable latch. 3. Route the left control panel cable through the side wall of the system and slide the cable into the clip. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4.
6 Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 45.
Table 46. BOSS S2 kit components R6525 (quantity) Components in kit 1 BOSS cover 3 M3 x 0.05 x 4.5 mm screws 1 BOSS signal cable 1 BOSS power cable 1 BOSS-S2 controller card module 1 or 2* BOSS-S2 card carrier 1 or 2* M.2 SSD 2 M.2 240 GB information label 2 M.2 480 GB information label 1 BOSS card filler 1 Tech sheet For more information on removal and installation of BOSS S2 bland and card see optional BOSS S2 module topic.
IDSDM kit The IDSDM kit contains one IDSDM card. For installation procedure of IDSDM, see optional IDSDM modulesection.
Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see internal USB card section. VGA port kit The VGA port kit contains the components listed in the table. Table 47. VGA port kit Components Quantity VGA port card 1 Cable 1 For installation procedure of the VGA port, see VGA port section. Serial COM port kit The serial COM port kit contains the components listed in the table. Table 48.
7 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 137.
Table 49. System board jumpers and connectors (continued) Item Connector Description 3. B11, B3, B15, B7, B9, B1, B13, B5 DIMM for processor 2 channels A, B, C, D 4. SL5_PCH_SA3_PA3 SATA Connector 5 5. IO_RISER2 (CPU2) Riser 2 6. OCP NIC 3.0 connector OCP NIC 3.0 connector 7. J_TPM TPM connector 8. LOM connector LOM connector 9. IDSDM/Internal USB connector IDSDM/Internal USB connector 10. Coin cell battery Coin cell battery 11. IO_RISER1 (CPU1) Riser 1 12.
System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 50. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled. The BIOS password feature is disabled. The BIOS password is now disabled and you are not allowed to set a new password. NVRAM_CLR The BIOS configuration settings are retained at system boot.
8 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Table 51. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.
iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system. Table 53. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature. If the LED fails to power on, reseat the left control panel flex cable and check.
Table 54. iDRAC Direct LED indicator codes (continued) iDRAC Direct LED indicator code Condition LED Indicator off Indicates that the laptop or tablet is unplugged. LCD panel The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires attention. The LCD panel is used to configure or view the iDRAC IP address of the system.
Viewing Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on. Steps 1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right). 2.
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 141. NIC indicator codes 1. Link LED indicator 2. Activity LED indicator Table 58. NIC indicator codes NIC indicator codes Condition Link and activity indicators are off.
Table 59. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green Indicates that the firmware of the PSU is being updated. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function.
Table 60. DC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition, or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.
Table 61. Drive indicator codes (continued) Drive status indicator code Condition Blinks green for three seconds, amber for three seconds, and then powers off after six seconds Indicates that the rebuild has stopped. Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
Table 62. System diagnostic controls (continued) Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
9 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
10 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the model number, see the front of your system. 3. On the Product Support page, click Documentation.
Table 63. Additional documentation resources for your system (continued) Task Managing your system Document Location For information about installing the operating system, see the operating system documentation. www.dell.com/operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
