Dell EMC PowerEdge R6515 Installation and Service Manual Regulatory Model: E45S Series Regulatory Type: E45S003 April 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019- 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 7 Chapter 2: PowerEdge R6515 system overview............................................................................. 8 Front view of the system...................................................................................................................................................8 Left control panel view....................................................
Installing the intrusion switch...................................................................................................................................36 Drives....................................................................................................................................................................................37 Removing a drive blank........................................................................................................................................
Installing the VGA module......................................................................................................................................... 85 Optional optical drive....................................................................................................................................................... 86 Removing the optical drive.......................................................................................................................................
Receiving automated support with SupportAssist ..................................................................................................115 Chapter 8: Documentation resources..........................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 PowerEdge R6515 system overview The PowerEdge R6515 system is a 1U server that supports: ● One AMD EPYC 7002 series processor ● 16 DIMM slots ● Two redundant AC power supply units ● Up to 4 x 3.5-inch, 8 x 2.5-inch SAS/SATA drives, 10 x 2.5-inch drives (with 8 SAS/SATA/ NVMe drives + 2 NVMe drives) or 10x 2.5-inch NVMe drives only. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.
Table 1. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature.
Table 2. Features available on the front of the system Item Ports, panels, and slots Icon Description 2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive. 3 VGA port 4 Right control panel 5 Information tag 6 Drive (8) Enables you to connect a display device to the system. N/A Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Table 3. Features available on the front of the system Item Ports, panels, and slots Icon Description to iDRAC, the Information tag also contains the iDRAC secure default password. 5 Drive (10) N/A Enables you to install drives that are supported on your system. For more information, see the Dell EMC PowerEdge R6515 Technical Specifications on the product documentation page. Left control panel view Figure 4. Left control panel without optional iDRAC Quick Sync 2.0 indicator Figure 5.
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section. Right control panel view Figure 6. Right control panel Table 5. Right control panel Item Indicator or button 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system. 2 USB 2.
Table 6. Rear view of the system Item Ports, panels, or slots Icon 1 Serial port Enables you to connect a serial device to the system. 2 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. 3 Ethernet ports (2) The Ethernet ports that are integrated on the system board provide network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode.
Inside the system Figure 8. Inside the system 1. 3. 5. 7. 9. 11. 13. 15. Riser 1A System board Memory module slots Information tag Backplane Intrusion switch Air shroud PSU 1 and PSU 2 2. 4. 6. 8. 10. 12. 14. Mini PERC card Heat sink Fan Backplane cover Cable retention latch Power interposer board Riser 2 Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system.
Figure 9. Locating the Express Service Code and Service tag 1. 2. 3. 4. 5. Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date).
Figure 10.
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Figure 12. System tasks Figure 13.
Figure 14. R6515 QRL Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 7. Interfaces to set up iDRAC IP address (continued) Interface Documentation links see KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system specific Lifecycle Controller User’s Guide, go to https://www.dell.
Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table. For information about how to install the operating system, see the documentation links provided in the table. Table 8. Resources to install the operating system Resource Documentation links iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.
Table 10. Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section. iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Drive backplane cover Air shroud Cooling fan Intrusion switch module Drives Drive backplane Cable routing System memory Processor and heat sink Expansion cards and expansion card risers Micro SD card M.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.
Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section. Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Keep the bezel key handy. NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the bezel. 2. Press the release button, and disengage the left end of the bezel. 3.
Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 16. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.
Figure 17. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2. Close the system cover release latch. 3.
Figure 18. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the backplane cover. 2. Lift the backplane cover from the system.
Figure 19. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the backplane cover fits into place.
Figure 20. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Hold the air shroud touch points at both ends and lift the air shroud out of the system. Figure 21. Removing the air shroud Next steps Replace the air shroud.
Figure 22. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fan Removing a cooling fan Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Move the cables out of way to access the fan cable connector on the system board. NOTE: Observe the fan cable routing or make a note on the fan cable routing. Steps 1.
Figure 23. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Lower the cooling fan into the cage until it is seated firmly. 2. Route the cable properly to prevent the cable from being pinched or crimped. 3. Press the release tabs on the fan cable connector and connect the cable to the system board.
Figure 24. Installing a cooling fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch module Removing the intrusion switch Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Keep the plastic scribe ready. Steps 1. Disconnect and remove the intrusion switch cable from the connector on the system board.
Figure 25. Removing the intrusion switch Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Align and slide the intrusion switch in the slot until it is firmly seated in the slot on the system. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2.
Figure 26. Installing the intrusion switch Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot. Figure 27.
Next steps Installing a drive or replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 28. Installing a drive blank Next steps If removed, install the front bezel. Removing the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 29. Removing a drive carrier Next steps Install a drive carrier or drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
Figure 30. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive. 2.
Figure 31. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive blank. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
Figure 32. Installing a drive into the drive carrier Next steps 1. Install the drive carrier. 2. If removed, install the front bezel. Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 11. Supported backplane options System Supported hard drives options 3.5 inch (x4) SAS, SATA backplane PowerEdge R6515 2.5 inch (x8) SAS or SATA backplane 2.5 inch (x10) SAS, SATA or NVMe backplane Figure 33. 4 x 3.5-drive backplane 1.
Figure 34. 8 x 2.5-drive backplane 1. release tab 3. backplane signal cable 5. SATA_B cable connector 2. SATA_A cable connector 4. backplane 6. backplane power cable Figure 35. 10 x 2.5-SAS, SATA or NVMe drive backplane 1. 3. 5. 7. 9. B0 NVMe cable connector A0 NVMe cable connector B1 NVMe cable connector SAS/SATA cable connector backplane power connector 2. 4. 6. 8.
Figure 36. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the backplane cover. Remove all the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.
Figure 37. Installing the drive backplane Next steps 1. 2. 3. 4. 5. 6. 7. Reconnect the VGA cable to the system board. If disconnected, reconnect the optical drive power and signal cables to the drive. Reconnect all the disconnected cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system.
Cable routing Figure 38. Cable routing - 4 x 3.5-inch drive backplane to the mini-PERC card Figure 39. Cable routing - 4 x 3.
Figure 40. Cable routing - 8 x 2.5-inch drive backplane to the mini-PERC card Figure 41. Cable routing - 10 x 2.5-inch drive backplane to the onboard controller (NVMe) System memory System memory guidelines The PowerEdge R6515 system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor.
Your system memory is organized into eight channels per processor (two memory sockets per channel) for a total of 16 memory sockets per processor. In each channel, the 1st socket is marked white and the 2nd socket black. Figure 42. Memory socket location Memory channels are organized as follows: Table 12.
General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory. This section provides information on the memory population rules and about the non-uniform memory access (NUMA) for single or dual processor system.
NPS system optimization Optimal system configuration is dependent on the processor model, memory configuration, and NPS settings. Match the memory configuration with the NPS settings available for the processor. Table 15.
Table 16. Optimal NPS configuration Number of DIMMs per processor NPS 0 4 1 2 4 X 5 X 6 X 7 X 8 X X 9 X 10 X 11 X 12 X 13 X 14 X 15 X 16 ● ● ● ● ● ● X X Recommended NPS setting is marked by X that indicate optimal performance. NPS0 is only available for dual processor systems and is the preferred setting. The NPS setting that are blank are functional. However, indicate non-optimal performance. BIOS default NPS setting is 1.
WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them. Steps 1. Locate the appropriate memory module socket. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 3.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 4. Press the memory module with your thumbs until the ejectors firmly click into place.
NOTE: The captive screw numbers are marked on the heat sink. a. b. c. d. Partially loosen the captive screws 1 and 2 (approximately 3 turns). Partially loosen the captive screws 3 and 4 (approximately 3 turns). Loosen the captive screws 1 and 2 completely. Loosen the captive screws 3 and 4 completely. 2. Lift the heat sink from the system. Figure 45. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor.
Figure 46. Removing screws on the force plate 2. Release the processor socket rail frame by lifting up the blue latches. Figure 47. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame.
Figure 48. Removing the processor tray Next steps Replace the AMD processor. Installing the AMD processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated.
Figure 49. Placing the processor tray into the rail frame 2. Push the rail frame down until the blue latches lock into place. Figure 50. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in.
Figure 51. Securing the force plate Next steps 1. Install the heat sink. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 52. Installing the heat sink CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3. Align the heat sink with the screw holes on the processor plate. The captive screws on the heat sink should align with the screw holes on the processor plate. 4.
2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
Table 19.
Table 20. Riser configuration (include slots 1, 2, and 3) Card type Slot priority Maximum number of cards Mellanox 100 G (CX5/CX6 H100) 3, 2 2 Mellanox 25 G (CX4LX DP/CX5 DP) 3, 2 2 Qlogic (HBA FC32 SP/DP) 3, 2 2 Qlogic (HBA FC16 SP/DP) 3, 2 2 Qlogic 10 G (SFP DP) 3, 2 2 Qlogic 25 G ( BaseT DP) 3, 2 2 Internal Storage (BOSS) 3, 2 1 Nvidia T4 GPGPU 3 1 Solarflare 25 G (SFP DP) 3, 2 2 LOM riser ( 2x1 G)/(2x10 G)/(2x25 G) 1 1 Removing the expansion card risers Prerequisites 1.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 55. Removing the low profile right riser Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers. Steps 1.
Figure 56. Installing the low profile left riser NOTE: For low profile riser right, tighten the captive screw to secure the riser to the system board. Figure 57. Installing the low profile right riser Next steps 1. 2. 3. 4. 64 If required, re-connect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card.
Removing expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. If applicable, disconnect the cables from the expansion card. NOTE: The procedure to remove the T4 GPU card and the expansion card is the same. Steps 1. Pull and lift up the expansion card retention latch lock to open. 2.
Figure 59. Removing an expansion card from the low profile right riser 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 60.
Figure 61. Installing filler bracket in the low profile right riser Next steps If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installing a new expansion card, unpack it and prepare the card for installation.
Figure 62. Removing a filler bracket from a low profile left riser Figure 63. Removing a filler bracket from a low profile right riser 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card retention latch.
Figure 64. Installing an expansion card into a low profile left riser Figure 65. Installing an expansion card into a low profile right riser Next steps 1. 2. 3. 4. If applicable, connect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card.
Micro SD card Removing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the IDSDM module. Steps 1. Locate the MicroSD card slot on the IDSDM module, and press the card to partially release it from the slot. For more information on the slot location, see System board jumpers and connectors section. 2. Hold the MicroSD card and remove it from the slot.
Steps 1. Locate the MicroSD card slot on the IDSDM module. Orient the MicroSD card appropriately and insert the contact-pin end of the card into the slot. To locate IDSDM, see the System board jumpers and connectors section. NOTE: The slot is keyed to ensure correct insertion of the card. 2. Press the card into the slot to lock it into place. Figure 67. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Install the air shroud. 3.
Figure 68. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card. Steps 1. Align the M.2 SSD module at an angle with the connector on the BOSS card. 2. Insert the M.
Figure 69. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to removing an expansion card. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside your system. Optional IDSDM module Removing the IDSDM module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud.
Figure 70. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1. Locate the IDSDM connector on the system board. To locate IDSDM, see the System board jumpers and connectors section. 2. Align IDSDM module with the connector on the system board. 3.
Figure 71. Installing the IDSDM module Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside your system. LOM riser card Removing the LOM riser card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system.
Figure 72. Removing the LOM riser card 5. Lift the LOM riser card out of the system. 6. Remove the LOM bracket. a. Using the Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis. b. Slide the bracket out of the slot on the chassis. Figure 73. Removing the LOM riser bracket 7. If the LOM riser is not being replaced immediately, install the LOM filler bracket. a. Insert and slide the filler into the slot on the chassis. b.
Figure 74. Installing the LOM filler bracket Next steps Replace the LOM riser card. Installing the LOM riser card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. If installed, remove the risers. Steps 1. Remove the LOM filler bracket. a. Using the Phillips #2 screwdriver, remove the screw that secures the bracket to the system. b.
Figure 75. Removing the LOM filler bracket 2. Install the LOM bracket. a. Insert and slide the LOM bracket into the slot on the system. b. Using the Phillips #2 screwdriver, secure the bracket to the system with a screw Figure 76. Installing the LOM riser bracket 3. Orient the LOM riser card to fit the Ethernet connectors or the SFP+ through the slot of the bracket. 4.
Figure 77. Installing the LOM riser card Next steps 1. If removed, install the risers. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one.
Figure 78. Removing the mini PERC card cable 3. Slide out the mini PERC card to disengage from the card holder on the system board. 4. Lift the mini PERC card out of the system. Figure 79. Removing the mini PERC card Next steps Replace the mini PERC card. Installing the mini PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Steps 1. Angle the mini PERC card to engage with the mini PERC card holder on the system board. 2. Lower the mini PERC card into place until the mini PERC card is firmly seated on the card holder. Figure 80. Installing the mini PERC card 3. Align the screws on the cable with the screw holes on the mini PERC card. 4. Using a Phillips #2 screwdriver, secure the cable to the mini PERC card with the screws. Figure 81. Installing the mini PERC card cable Next steps 1.
NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 83. Installing the system battery Next steps 1. 2. 3. 4. Install the LOM riser card. If applicable, connect the cables to the expansion card(s). Follow the procedure listed in the After working inside your system. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d.
Figure 84. Removing the USB memory key 3. Insert the replacement USB memory key into the USB port. Figure 85. Installing the USB memory key Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
VGA module Removing the VGA module Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the front bezel. Remove the backplane cover. Remove the air shroud. Disconnect the VGA cable from the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section.
Steps 1. Route the VGA cable through the VGA module slot on the front of the system and slide the VGA module into the slot. 2. Align the hole on the module with the screw hole on the system. 3. Using the Phillips #1 screwdriver, secure the VGA module to the system with the screw. Figure 87. Installing the VGA module Next steps 1. Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. 2.
Figure 88. Removing the optical drive Next steps Replace the optical drive or Install an optical blank. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optical drive The procedure for installing an optical drive and optical drive blank. Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions.
Figure 89. Installing the optical drive NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 3. Connect the power and data cables to the connectors on the system board. Next steps 1. If removed,install the front bezel. 2. Follow the procedure listed in After working inside your system. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.
● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system.
Figure 91. Installing a power supply unit blank Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Disconnect the power cable from the power outlet and from the PSU you intend to remove. Remove the cable from the strap on the PSU handle.
Next steps Replace the PSU or install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. 3. Remove the PSU blank. Steps Slide the PSU into the PSU bay until the release latch snaps into place.
Power interposer board Removing the power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the PSU or PSU blank. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the power interposer board (PIB) to the system. NOTE: Observe the routing of the cable as you remove it from the system. 2.
2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 95. Installing the power interposer board 3. Route the cables and connect it to the system board. Next steps 1. Install the PSU. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system.
k. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis. 2. Using the system board holder, slightly lift the system board, and then slide it toward the front of the chassis. 3. Lift the system board out of the chassis. Figure 96. Removing the system board Next steps Install the system board.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder, lower the system board it into the system. 3. Incline the system board at an angle and align the connectors with the slots on the rear of the chassis. 4. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots. 5. Using a Phillips #2 screwdriver, fasten the screws that secure the system board to the chassis.
c. Update the BIOS and iDRAC versions. Re-enable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Modulesection. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals . 5. Follow the procedure listed in After working inside your system.
● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Removing the TPM Steps 1. Locate the TPM connector on the system board. 2.
Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
Figure 99. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Route the control panel cable through the side wall and the guide slots in the system and connector on system board. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Next steps 1. 2. 3. 4. Replace the air shroud. Install the backplane cover Close and secure the cable guiding latch. Follow the procedure listed in the After working inside your system. Removing the right control panel Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. If applicable, remove the backplane cover Remove the air shroud. Lift the cable guiding latch. Steps 1.
Figure 102. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Route the control panel cable and VGA cable through the side wall of the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Figure 103. Installing the cable cover 5. Connect the control panel cable to the system board and secure it using cable latch. 6. Install the cable cover and secure it in place with screws, using a Phillips #1 screwdriver. Figure 104. Installing the right control panel Next steps 1. 2. 3. 4. Replace the air shroud. Install the backplane cover Close and secure the cable guiding latch. Follow the procedure listed in the After working inside your system.
5 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
System board connectors Figure 105. System board connectors 1. PCI card Slot 5 3. PWRD_EN (Jumpers) 5. LOM riser card 7. Riser slot 1A 9. System power 3 11. Fan 6 13. SATA_A/PCIE_A 15. PCIE-B 17. Processor 19. Fan 3 21. PCIE-F 23. Left control panel 25. Intrusion switch 27. System power 1 29. PIB signal 2 31. IDSDM 104 Jumpers and connectors 2. PCI card Slot 4 4. NVRAM_CLR (Jumpers) 6. Battery 8. Mini PERC 10. DIMMS for processor 12. Fan 5 14. Fan 4 16. SATA_B/PCIE_C 18. PCIE-D 20. PCIE-E 22. Fan 2 24.
33. Front backplane signal 0 35. TPM 34. DIMMS for processor 36. Front video System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 21. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled. The BIOS password feature is disabled. The BIOS password is now disabled and you are not allowed to set a new password.
6 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel display system status during system startup.
Table 22. Status LED indicators and descriptions Icon Description Condition Corrective action Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.
Table 24. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature. If the LED fails to power on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section. Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate.
● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off. ● When the system powers off and there are no errors, the LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to power it on.
Table 27. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Table 29. NIC indicator codes NIC indicator codes Condition Link indicator is green, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green. maximum port speed, and data is being sent or received. Link indicator is green, and activity indicator is off.
Table 30. AC PSU status indicator codes Power indicator codes Condition CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).
Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
7 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
8 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 33. Additional documentation resources for your system Task Document Location To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. Managing your system For information about installing the operating system, see the operating system documentation. www.dell.com/ operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
