User Guide
Table Of Contents
- Dell PowerEdge R720 and R720xd Owner's Manual
- About Your System
- Using The System Setup and Boot Manager
- Installing System Components
- Recommended Tools
- Front Bezel (Optional)
- Opening And Closing The System
- Inside The System
- Cooling Shroud
- System memory
- Hard Drives
- Removing A 2.5 Inch Hard-Drive Blank
- Installing A 2.5 Inch Hard-Drive Blank
- Removing A 2.5 Inch Hard-Drive Blank (Back)
- Installing A 2.5 Inch Hard-Drive Blank (Back)
- Removing A 3.5 Inch Hard-Drive Blank
- Installing A 3.5 Inch Hard-Drive Blank
- Removing A Hot-Swap Hard Drive
- Installing A Hot-Swap Hard Drive
- Removing A Hard Drive From A Hard-Drive Carrier
- Installing A Hard Drive Into A Hard-Drive Carrier
- Optical Drive (Optional)
- Cooling Fans
- Internal USB Memory Key (Optional)
- PCIe Card Holder
- Top Cover Lock Latch
- Cable Retention Bracket
- Expansion Cards And Expansion-Card Risers
- Expansion Card Installation Guidelines
- Removing An Expansion Card From The Expansion-Card Riser 2 Or 3
- Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3
- Removing An Expansion Card From The Expansion-Card Riser 1
- Installing An Expansion Card Into The Expansion-Card Riser 1
- Removing Expansion-Card Risers
- Installing Expansion-Card Risers
- GPU Card Installation Guidelines
- Installing A GPU Card
- Removing A GPU Card
- SD vFlash Card
- Internal Dual SD Module
- Internal SD Card
- Integrated Storage Controller Card
- Network Daughter Card
- Processors
- Power Supplies
- System Battery
- Hard-Drive Backplane
- Control Panel Board
- System Board
- Troubleshooting Your System
- Safety First—For You And Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting The Video Subsystem
- Troubleshooting A USB Device
- Troubleshooting A Serial I/O Device
- Troubleshooting A NIC
- Troubleshooting A Wet System
- Troubleshooting A Damaged System
- Troubleshooting The System Battery
- Troubleshooting Power Supplies
- Troubleshooting Cooling Problems
- Troubleshooting Cooling Fans
- Troubleshooting System Memory
- Troubleshooting An Internal USB Key
- Troubleshooting An SD Card
- Troubleshooting An Optical Drive
- Troubleshooting A Tape Backup Unit
- Troubleshooting A Hard Drive
- Troubleshooting A Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting Processors
- Using System Diagnostics
- Jumpers And Connectors
- Technical Specifications
- System Messages
- Getting Help

Error Code Message Information
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1320
Message A bus fatal error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message Bus fatal error on bus <
bus
> device <
device
> function <
func
>. Power
cycle system.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1342
Message A bus time-out was detected on a component at slot <
number
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1348
Message A PCI parity error was detected on a component at slot <
number
>.
LCD Message PCI parity error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1360
Message A bus fatal error was detected on a component at slot <
number
>.
LCD Message Bus fatal error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PDR0001
Message Fault detected on drive <
number
>.
LCD Message Fault detected on drive <
number
>. Check drive.
Details The controller detected a failure on the disk and has taken the disk
offline.
Action Remove and re-seat the failed disk. If the issue persists, see
Getting
Help.
PDR1016
Message Drive <
number
> is removed from disk drive bay <
bay
>.
153