User Guide
Table Of Contents
- Dell PowerEdge R720 and R720xd Owner's Manual
- About Your System
- Using The System Setup and Boot Manager
- Installing System Components
- Recommended Tools
- Front Bezel (Optional)
- Opening And Closing The System
- Inside The System
- Cooling Shroud
- System memory
- Hard Drives
- Removing A 2.5 Inch Hard-Drive Blank
- Installing A 2.5 Inch Hard-Drive Blank
- Removing A 2.5 Inch Hard-Drive Blank (Back)
- Installing A 2.5 Inch Hard-Drive Blank (Back)
- Removing A 3.5 Inch Hard-Drive Blank
- Installing A 3.5 Inch Hard-Drive Blank
- Removing A Hot-Swap Hard Drive
- Installing A Hot-Swap Hard Drive
- Removing A Hard Drive From A Hard-Drive Carrier
- Installing A Hard Drive Into A Hard-Drive Carrier
- Optical Drive (Optional)
- Cooling Fans
- Internal USB Memory Key (Optional)
- PCIe Card Holder
- Top Cover Lock Latch
- Cable Retention Bracket
- Expansion Cards And Expansion-Card Risers
- Expansion Card Installation Guidelines
- Removing An Expansion Card From The Expansion-Card Riser 2 Or 3
- Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3
- Removing An Expansion Card From The Expansion-Card Riser 1
- Installing An Expansion Card Into The Expansion-Card Riser 1
- Removing Expansion-Card Risers
- Installing Expansion-Card Risers
- GPU Card Installation Guidelines
- Installing A GPU Card
- Removing A GPU Card
- SD vFlash Card
- Internal Dual SD Module
- Internal SD Card
- Integrated Storage Controller Card
- Network Daughter Card
- Processors
- Power Supplies
- System Battery
- Hard-Drive Backplane
- Control Panel Board
- System Board
- Troubleshooting Your System
- Safety First—For You And Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting The Video Subsystem
- Troubleshooting A USB Device
- Troubleshooting A Serial I/O Device
- Troubleshooting A NIC
- Troubleshooting A Wet System
- Troubleshooting A Damaged System
- Troubleshooting The System Battery
- Troubleshooting Power Supplies
- Troubleshooting Cooling Problems
- Troubleshooting Cooling Fans
- Troubleshooting System Memory
- Troubleshooting An Internal USB Key
- Troubleshooting An SD Card
- Troubleshooting An Optical Drive
- Troubleshooting A Tape Backup Unit
- Troubleshooting A Hard Drive
- Troubleshooting A Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting Processors
- Using System Diagnostics
- Jumpers And Connectors
- Technical Specifications
- System Messages
- Getting Help

With memory sparing enabled, the system memory available to the operating system is reduced by one rank per
channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the available system
memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4 GB = 64 GB.
NOTE
: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE
: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Memory Mirroring
Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved
uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of
the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an
uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.
Memory installation guidelines:
• Memory modules must be identical in size, speed, and technology.
• DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets
with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example,
A1 with A2, A3 with A4, A5 with A6, and so on.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that follow the
appropriate memory guidelines stated in this section.
NOTE
: 16 GB quad-rank RDIMMs are not supported.
NOTE
: 1R, 2R and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.
Table 1. Memory configurations—single processor
System Capacity
(in GB)
DIMM Size (in
GB)
Number of
DIMMs
DIMM Rank, Organization,
and Frequency
DIMM Slot Population
2 2 1
1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1
4 2 2
1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A3
8 2 4
1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A2, A3, A4
12 2 6
1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6
16 2 8
1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8
4 4
2R, x8, 1333 MT/s,
2R, x8, 1600 MT/s
A1, A2, A3, A4
24 2 12
1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
4 6
2R, x8, 1333 MT/s,
2R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6
48 4 12
2R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
44