User Guide
Table Of Contents
- Dell PowerEdge R720 and R720xd Owner's Manual
- About Your System
- Using The System Setup and Boot Manager
- Installing System Components
- Recommended Tools
- Front Bezel (Optional)
- Opening And Closing The System
- Inside The System
- Cooling Shroud
- System memory
- Hard Drives
- Removing A 2.5 Inch Hard-Drive Blank
- Installing A 2.5 Inch Hard-Drive Blank
- Removing A 2.5 Inch Hard-Drive Blank (Back)
- Installing A 2.5 Inch Hard-Drive Blank (Back)
- Removing A 3.5 Inch Hard-Drive Blank
- Installing A 3.5 Inch Hard-Drive Blank
- Removing A Hot-Swap Hard Drive
- Installing A Hot-Swap Hard Drive
- Removing A Hard Drive From A Hard-Drive Carrier
- Installing A Hard Drive Into A Hard-Drive Carrier
- Optical Drive (Optional)
- Cooling Fans
- Internal USB Memory Key (Optional)
- PCIe Card Holder
- Top Cover Lock Latch
- Cable Retention Bracket
- Expansion Cards And Expansion-Card Risers
- Expansion Card Installation Guidelines
- Removing An Expansion Card From The Expansion-Card Riser 2 Or 3
- Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3
- Removing An Expansion Card From The Expansion-Card Riser 1
- Installing An Expansion Card Into The Expansion-Card Riser 1
- Removing Expansion-Card Risers
- Installing Expansion-Card Risers
- GPU Card Installation Guidelines
- Installing A GPU Card
- Removing A GPU Card
- SD vFlash Card
- Internal Dual SD Module
- Internal SD Card
- Integrated Storage Controller Card
- Network Daughter Card
- Processors
- Power Supplies
- System Battery
- Hard-Drive Backplane
- Control Panel Board
- System Board
- Troubleshooting Your System
- Safety First—For You And Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting The Video Subsystem
- Troubleshooting A USB Device
- Troubleshooting A Serial I/O Device
- Troubleshooting A NIC
- Troubleshooting A Wet System
- Troubleshooting A Damaged System
- Troubleshooting The System Battery
- Troubleshooting Power Supplies
- Troubleshooting Cooling Problems
- Troubleshooting Cooling Fans
- Troubleshooting System Memory
- Troubleshooting An Internal USB Key
- Troubleshooting An SD Card
- Troubleshooting An Optical Drive
- Troubleshooting A Tape Backup Unit
- Troubleshooting A Hard Drive
- Troubleshooting A Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting Processors
- Using System Diagnostics
- Jumpers And Connectors
- Technical Specifications
- System Messages
- Getting Help
PowerEdge R720
supports
2.5 inch (x16) SAS/SATA backplane or
dual 2.5 inch (x8) SAS/SATA backplanes or
2.5 inch (x8) SAS/SATA backplane and 2.5 inch (x4) Dell PowerEdge Express Flash (PCIe SSD)
backplane or
3.5 inch (x8) SAS/SATA backplane or
no backplane
PowerEdge
R720xd supports
2.5 inch (x24) SAS/SATA backplane and optional 2.5 inch (x2) SAS/SSD backplane (back) or
3.5 inch (x12) SAS/SATA backplane and optional 2.5 inch (x2) SAS/SSD backplane (back)
Removing The Hard-Drive Backplane
CAUTION
: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. If installed, remove the front bezel
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system.
CAUTION
: To prevent damage to the drives and backplane, you must remove the hard drives from the system
before removing the backplane.
CAUTION
: You must note the number of each hard drive and temporarily label them before removal so that
you can replace them in the same locations.
4. Remove the cooling shroud.
5. Remove the cooling-fan assembly.
6. Remove all hard drives.
7. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane.
8. Press the release tabs and slide the backplane upward.
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