Dell PowerEdge R730 Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Dell PowerEdge R730 system overview...........................................................................................8 Supported configurations for the PowerEdge R730 system...........................................................................................8 Front panel ........................................................................................................................................................................... 10 3.5 inch hard drive chassis............
Setting up your system.......................................................................................................................................................34 iDRAC configuration............................................................................................................................................................34 Options to set up iDRAC IP address...........................................................................................................................
Removing a heat sink.................................................................................................................................................... 86 Removing a processor...................................................................................................................................................87 Installing a processor....................................................................................................................................................
Installing the system board.......................................................................................................................................... 141 Trusted Platform Module..................................................................................................................................................144 Installing the Trusted Platform Module.....................................................................................................................
Troubleshooting a USB device......................................................................................................................................... 183 Troubleshooting iDRAC Direct - USB XML configuration............................................................................................ 184 Troubleshooting iDRAC Direct - Laptop connection.....................................................................................................
1 Dell PowerEdge R730 system overview The Dell PowerEdge R730 systems are rack servers that support up to two Intel Xeon E5-2600 v3 or Xeon E5-2600 v4 processors, up to 24 DIMMs, and 16 hard drives or solid state drives (SSDs).
Figure 1.
Front panel The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard drives are accessible from the front panel. 3.5 inch hard drive chassis Figure 2. Front panel features (3.5-inch hard drive chassis) 1. 3. 5. 7. 9. 11. 13.
Item Indicator, button, or connector Icon Description • If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter BIOS progress mode. • To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button (for more than 15 seconds). 4 Video connector Enables you to connect a VGA display to the system. 5 LCD menu buttons Enable you to navigate the control panel LCD menu.
2.5 inch hard drive chassis Figure 3. Front panel features (2.5-inch hard drive/SSD chassis) 1. 3. 5. 7. 9. 11. 13. Power button System identification button LCD menu buttons LCD panel vFlash media card slot USB management port/iDRAC Direct Tape drive slot 2. 4. 6. 8. 10. 12. 14. NMI button Video connector Information tag Hard drives USB port Optical drive Quick Sync Table 2. Front panel features (2.
Item Indicator, button, or connector Icon Description 4 Video connector Enables you to connect a VGA display to the system. 5 LCD menu buttons Enable you to navigate the control panel LCD menu. 6 Information tag Contains system information such as service tag, NIC, MAC address for your reference. The information tag is a slide-out label panel. 7 LCD panel Displays system ID, status information, and system error messages. The LCD turns blue during normal system operation.
Figure 4. LCD panel features Table 3. LCD panel features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: • • Press and hold the button to increase scrolling speed. Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.
Setup menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL.
Back panel Figure 5. Back panel features 1. 3. 5. 7. 9. 11. System identification button iDRAC8 Enterprise port Serial connector USB port Ethernet connector Power supply unit 2 2. 4. 6. 8. 10. System identification connector Half-height PCIe expansion card slot Video connector Full-height PCIe expansion card slot Power supply unit 1 Table 4.
Item Indicator, button, or connector 9 Ethernet connector (4) Icon Description Four integrated 10/100/1000 Mbps Network Interface Card (NIC) connectors or Four integrated connectors that include: • • 10 Power supply unit (PSU1) 11 Power supply unit (PSU2) Two 10/100/1000 Mbps NIC connectors Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T connectors AC 495 W, 750 W, or 1100 W or DC 750 W or 1100 W Diagnostic indicators The diagnostic indicators on the system indicate operation and error status.
Icon Description Condition Corrective action • • Ambient temperature is too high. External airflow is obstructed. See the Getting help section. Memory indicator The indicator flashes amber if a memory error occurs. Check the system event log or system messages for the location of the failed memory. Reseat the memory module. If the problem persists, see the Getting help section.
Drive-status indicator pattern Condition Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Steady green Drive online Flashes green for three seconds, amber for three seconds, and Rebuild stopped then turns off after six seconds uSATA SSD indicator codes Figure 7. uSATA SSD indicators 1. uSATA SSD activity indicator 2. uSATA SSD status indicator 3.
NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. 1. link indicator 2. activity indicator Table 8. NIC indicators Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network.
Figure 8. AC PSU status indicator 1. AC PSU status indicator/handle Table 9. AC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. C Flashing green and turns off When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off.
Figure 9. DC PSU status indicator 1. DC PSU status indicator Table 10. DC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and that the PSU is operational. B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage. Ensure that both the PSUs are of the same capacity.
1. iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 11. iDRAC Direct LED indicators Convention iDRAC Direct LED indicator pattern Condition A Green Turns green for a minimum of two seconds to indicate the start and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
Quick Sync indicator codes Figure 10. Quick Sync 1. Quick Sync Status Indicator 2. Quick Sync Activation Button Table 13. Quick Sync indicator codes Quick Sync indicator pattern Condition Slow blink Quick Sync is waiting to be configured from iDRAC. Solid Quick Sync is ready to transfer. Blinks three times rapidly and then turns off Quick Sync feature is disabled from iDRAC. Blinks continuously when the mobile device touches antenna Indicates data transfer activity.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. • 3. On the Product Support page, click Manuals & documents.
Task Document Location OpenManage Systems Management Overview Guide. For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. Dell.com/openmanagemanuals > OpenManage Server Administrator For information about installing, using, and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. Dell.
3 Technical specifications Chassis dimensions This section describes the physical dimensions of the system. Figure 11. Chassis dimensions of the PowerEdge R730 system Table 15. Dimensions of the Dell PowerEdge R730 system Xa Xb Y Za (with bezel) Za (without bezel) Zb Zc 482.4 mm 444.0 mm 87.3 mm 32.0 mm 18.0 mm 684.0 mm 723.0 mm Chassis weight This section describes the weight of the system.
Table 16. Chassis weight System Maximum weight (with all hard drives/SSDs) PowerEdge R730 • • 31.5 kg (69.45 lb) (3.5-inch hard drive systems) 31.4 kg (69.23 lb) (2.5-inch hard drive systems) Processor specifications The PowerEdge R730 system supports up to two Intel Xeon E5-2600 v3 or Intel Xeon E5-2600 v4 product family processors. PSU specifications The PowerEdge R730 system supports up to two AC or DC redundant power supply units (PSUs). Table 17.
NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on the system. Memory specifications The PowerEdge R730 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs (LRDIMMs). Supported memory bus frequencies are 1333MT/s, 1600 MT/s, 1866 MT/s, 2133MT/s, or 2400 MT/s. Table 19.
NIC ports The PowerEdge R730 system supports four Network Interface Controller (NIC) ports on the back panel, which is available in one of the following three NIC configurations: • • • Four RJ45 ports that support 1Gbps. Two RJ45 ports that support up to 1Gbps and two SFP+ ports that support up to 10Gbps. Two RJ45 ports that support up to 1Gbps and two RJ45 ports that support up to 10Gbps. Serial connector The serial connector connects a serial device to the system.
Table 24. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 25. Maximum vibration specifications Maximum vibration Specifications Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations). Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested). Table 26.
Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non-data center environments. Corrosive dust • • Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments. Table 30.
Expanded operating temperature restrictions • • • • • • • • • • • Do not perform a cold startup below 5°C. The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). 160 W or higher wattage processor is not supported. Redundant power supply units are required. Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. The 3.5-inch hard drive chassis supports a maximum of 120 W processor. The 2.
4 Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5. Turn the system on by pressing the power button or by using iDRAC. 6.
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Viewing System Setup To view the System Setup screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
Processor Settings SATA Settings Integrated Devices Serial Communication System Profile Settings Miscellaneous Settings iDRAC Settings utility Device Settings Viewing System BIOS To view the System BIOS screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
Related tasks Viewing System BIOS Related reference System BIOS Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related tasks Boot Settings details Viewing Boot Settings Changing the boot order Related reference System BIOS Choosing the system boot mode Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu. Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default. Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure.
Changing the boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings. 2. Click Boot Option Settings > Boot Sequence. 3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 4.
Network Settings screen details Network Settings screen details The Network Settings screen details are explained as follows: About this task Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device.
UEFI iSCSI Settings details The UEFI ISCSI Settings screen details are explained as follows: Option Description ISCSI Initiator Name Specifies the name of the iSCSI initiator (iqn format). ISCSI Device n (n = 1 to 4) Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically. System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option Description System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system. Password Status Locks the system password. This option is set to Unlocked by default. TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4. In the System Password field, type your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • • • A password can have up to 32 characters. The password can contain the numbers 0 through 9.
4. In the System Password field, alter or delete the existing system password, and then press Enter or Tab. 5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab. If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and setup password, a message prompts you to confirm the deletion. 6. Press Esc to return to the System BIOS screen.
System Information details About this task The System Information screen details are explained as follows: Option Description System Model Name Specifies the system model name. System BIOS Version Specifies the BIOS version installed on the system. System Management Engine Version Specifies the current version of the Management Engine firmware. System Service Tag Specifies the system Service Tag. System Manufacturer Specifies the name of the system manufacturer.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Memory Settings. Related reference Memory Settings Memory Settings details Memory Settings details About this task The Memory Settings screen details are explained as follows: Option Description System Memory Size Specifies the memory size in the system.
Processor Settings You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. Related tasks Viewing Processor Settings Related reference Processor Settings details System BIOS Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description Hardware Prefetcher Enables or disables the hardware prefetcher. This option is set to Enabled by default. DCU Streamer Prefetcher Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default. DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default. Execute Disable Enables you to run the disable memory protection technology. This option is set to Enabled by default.
Viewing SATA Settings Related reference System BIOS Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4.
Option Port C Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled.
Option Port H Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
Related reference System BIOS Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Integrated Devices.
Option Description I/O Snoop Holdoff Selects the number of cycles PCI I/O can withhold snoop requests from the CPU, to allow time to complete its Response own write to LLC. This setting can help improve performance on workloads where throughput and latency are critical. Embedded Video Controller Enables or disables the Embedded Video Controller option. This option is set to Enabled by default. Current State of Embedded Video Controller Displays the current state of the embedded video controller.
Option Description • When set to x8x8 or x4x4x4x4, the slot bifurcates to either two or four links depending on the slot capability. NOTE: This slot bifurcation is supported only in seven slot systems. • • Slot 7 Bifurcation When set to default, the slot operates at the default bifurcation for that slot. When set to x4x4 the slot bifurcates to two links. Controls the bifurcation of PCIe cards installed in the specified slot. NOTE: This slot bifurcation is supported only in seven slot systems.
Serial Communication details About this task The Serial Communication screen details are explained as follows: Option Description Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can also be enabled and the port address can be specified. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices.
Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click System Profile Settings.
Option Description Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option. Energy Efficient Policy Number of Turbo Boot Enabled Cores for Processor 1 Monitor/Mwait Enables you to select the Energy Efficient Policy option.
Related tasks Miscellaneous Settings details Related reference Miscellaneous Settings Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows: Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Related tasks Entering the iDRAC Settings utility Changing the thermal settings Related reference System BIOS Entering the iDRAC Settings utility Steps 1. Turn on or restart the managed system. 2. Press F2 during Power-on Self-test (POST). 3. On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals. Related reference Dell Lifecycle Controller Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related tasks Viewing Boot Manager Related reference Boot Manager One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from. Related reference Boot Manager System Utilities System Utilities contains the following utilities that can be launched: • • • Launch Diagnostics BIOS/UEFI Update File Explorer Reboot System NOTE: Depending on the boot mode selected, you might have BIOS or UEFI Update File Explorer.
6 Installing and removing system components Safety instructions NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. CAUTION: Many repairs may only be done by a certified service technician.
2. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. 3. If removed, install the front bezel. 4. Reconnect the peripherals and connect the system to the electrical outlet. 5. Turn on the system, including any attached peripherals.
Figure 12. Removing the optional front bezel a. release latch b. bezel lock c. front bezel Figure 13. Removing the optional Quick Sync front bezel a. release latch b. bezel lock c.
Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Hook the right end of the bezel onto the chassis. 3. Fit the free end of the bezel onto the system. 4. Lock the bezel by using the key. Figure 14. Installing the optional front bezel a. bezel lock b.
Figure 15. Installing the Quick Sync bezel a. bezel lock b. Quick Sync bezel System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover activates the intrusion switch. Removing the system cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals.
Figure 16. Removing the system cover a. system cover b. latch c. latch release lock Next steps 1. Install the system cover. Related reference Safety instructions Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system. Steps 1.
Figure 17. Installing the system cover a. system cover b. latch c. latch release lock Next steps 1. 2. 3. 4. If removed, install the front bezel. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Follow the procedure listed in the After working inside your system section.
Figure 18. Inside the system 1. 3. 5. 7. 9. 11. cooling fan in the cooling fan assembly (6) DIMM (24) internal USB port expansion card riser 3 expansion card riser 2 hard drive backplane 2. 4. 6. 8. 10. processor (2) PCIe card holder power supply unit (2) network daughter card expansion card riser 1 Cooling shroud The cooling shroud aerodynamically directs the airflow across the entire system.
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If installed, remove the full-length PCIe card. Steps Holding the touch points, lift the cooling shroud away from the system. Figure 19. Removing the cooling shroud a. cooling shroud b.
3. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket. Steps 1. Align the tabs on the cooling shroud with the securing slots on the chassis. 2. Lower the cooling shroud into the chassis until it is firmly seated. Figure 20. Installing the cooling shroud a. cooling shroud b. touch point (2) Next steps 1. If removed, install the full-length PCIe card. 2. Follow the procedure listed in the After working inside your system section.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is on, replace only one fan at a time. NOTE: The procedure for removing each fan is identical. Steps Press the fan release tab and lift the cooling fan out of the cooling fan assembly. Figure 21. Removing a cooling fan 1. cooling fan assembly 3. fan release tab (6) 5. cooling fan connector on the system board (6) 2. cooling fan connector (6) 4. cooling fan (6) Next steps 1. Install the cooling fan. 2.
Steps 1. Align the connector at the base of the cooling fan with the connector on the system board. 2. Slide the cooling fan into the securing slot until the tab locks into place. Next steps Follow the procedure listed in the After working inside your system section.
Figure 22. Removing the cooling fan assembly 1. cooling fan assembly 3. release lever (2) 5. cooling fan connector (6) 2. cooling fan (6) 4. guide pin on the system board (2) 6. guide pin on the chassis (6) Next steps 1. Install the cooling fan assembly. 2. Follow the procedure listed in the After working inside your system section.
Steps 1. Align the slots on the cooling fan assembly with the guide pins on the chassis. 2. Slide the cooling fan assembly into the chassis. 3. Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated. Figure 23. Installing the cooling fan assembly 1. cooling fan assembly 3. release lever (2) 5. cooling fan connector (6) 2. cooling fan (6) 4. guide pin on the system board (2) 6.
• Maximum supported DIMM frequency of the processors Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels. In each channel, the release tabs of the first socket are marked white, the second socket black, and the third socket green. Figure 24. Memory socket locations Memory channels are organized as follows: Table 35.
DIMM Type DIMMs Populated/ Channel Voltage 3 Operating Frequency (in Maximum DIMM Rank/ MT/s) Channel 2133, 1866 Quad rank General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error. NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing. Memory mirroring Memory mirroring offers the strongest memory module reliability mode compared to all other modes, providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the total installed physical memory.
System capacity— in GB DIMM size —in GB Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 2 R, x8, 2133 MT/s 128 16 8 2 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8 2 R, x8, 2133 MT/s 144 256 8 10 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11* 16 10 2 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11* 32 8 2 R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8 2 R, x4, 2133 MT/s 384 32 12 2 R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A
System capacity— in GB DIMM size —in GB Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 16 8 2 R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4 2 R, x8, 2133 MT/s 160 8 20 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11 8 12 1 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6 * 1 R, x8, 2133 MT/s 16 12 2 R, x8, 2400 MT/s 2 R, x8, 2133 MT/s 192 8 24 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6,
NOTE: If all 3 slots in the channel are populated with 128 GB LRDIMMS, the clock speed drops to 2133MHz. Removing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Next steps 1. Install the memory module. NOTE: If you are removing the memory module permanently, install a memory module blank. 2. Install the cooling shroud. 3. If removed, install the 165 W heat sink. 4. Follow the procedure listed in the After working inside your system section.
Figure 26. Installing the memory module a. memory module b. alignment key c. memory module socket ejector (2) Next steps 1. 2. 3. 4. Install the cooling shroud. If removed, install the 165 W heat sink. Follow the procedure listed in the After working inside your system section. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 5.
Use the following procedures when: • • • Removing and installing a heat sink Installing an additional processor Replacing a processor NOTE: To ensure proper cooling, you must install a processor blank in any empty processor socket. Removing a heat sink Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. WARNING: The heat sink is hot to touch.
Figure 28. Removing a 165 W heat sink 1. heat sink 3. processor socket 2. retention screw (4) 4. retention screw slot (4) Next steps 1. Replace the heat sink(s) and processor(s). 2. Replace the processor and heat sink. 3. Follow the procedure listed in the After working inside your system section.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller. NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Keep the Phillips #2 screwdriver ready. If installed, remove the full-length PCIe card(s). Remove the cooling shroud. Remove the heat sink.
Figure 29. Processor shield 1. close first socket release lever 3. processor 5. unlock icon 2. lock icon 4.
Figure 30. Removing a processor 1. 3. 5. 7. close first socket-release lever processor processor shield socket 2. 4. 6. 8. pin-1 indicator of processor slot (4) open first socket-release lever socket keys (4) Next steps 1. 2. 3. 4. Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
Figure 31. Installing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4. 5. 6. Install the heat sink. If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s).
5. Keep the Phillips #2 screwdriver ready. Steps 1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for one-time use only.
Figure 33. Installing the heat sink 1. retention screw (4) 3. processor shield 2. heat sink 4. retention screw slot (4) Figure 34. Installing the 165 W heat sink 1. heat sink 3. processor shield 2. retention screw (4) 4. retention screw slot (4) Next steps 1. Follow the procedure listed in the After working inside your system section. 2. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration. 3.
PCIe card holder The PCIe card holder can be extended to support a full length PCIe card. This will prevent any damage to the card that may occur due to its length. Removing the PCIe card holder Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If installed, remove the full-length PCIe card. CAUTION: Many repairs may only be done by a certified service technician.
Related reference Safety instructions Installing the PCIe card holder Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
Cable retention bracket Cable retention bracket provides support to the installed cables. The cable retention bracket also helps to prevent the cables from moving out of place, which may result in loose connections and reduced air flow inside the server. Removing the cable retention bracket Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
Installing the PCIe card holder After working inside your system Related reference Safety instructions Installing the cable retention bracket Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If installed, remove the cooling shroud. Remove the PCIe card holder. CAUTION: Many repairs may only be done by a certified service technician.
Related reference Safety instructions Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for an integrated storage controller card. The integrated storage controller card provides the integrated storage subsystem for the internal hard drives in your system.The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations.
Figure 41. Removing the integrated storage controller card 1. integrated storage controller cable 3. integrated storage controller card connector on the system board 2. integrated storage controller card 4. integrated storage controller card holder Next steps 1. 2. 3. 4. Install the expansion card riser 1. Install the cooling shroud. Installing the integrated storage controller card. Follow the procedure listed in the After working inside your system section.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the cooling shroud. Remove the expansion card riser 1. Keep the Phillips #2 screwdriver ready. Steps 1.
Related tasks Before working inside your system Removing the cooling shroud Removing expansion card risers Installing expansion card risers Installing the cooling shroud After working inside your system Related reference Safety instructions Expansion cards and expansion card riser An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus.
Card priority Card type Slot priority Max allowed 40 Gb NICs (full height) 5, 7, 4, 6 4 40 Gb NICs (low profile) 3, 2, 1 3 25 Gb NICs (full height) 4, 6, 5 3 25 Gb NICs (low profile) 3, 2, 1 3 FC16 HBA (full height) 5, 7, 4, 6 4 FC16 HBA (low profile) 2, 3, 1 3 10 Gb NICs (full height) 5, 7, 4, 6 4 10 Gb NICs (low profile) 2, 3, 1 3 FC8 HBA (full height) 5, 7, 4, 6 4 FC8 HBA (low profile) 2, 3, 1 3 1 Gb NICs (full height) 5, 7, 4, 6 4 1 Gb NICs (low profile) 2, 3, 1 3
Figure 43. Removing an expansion card from expansion card riser 2 or 3 1. expansion card 3. expansion card riser 5. expansion card connector 2. expansion card latch 4. power connector (for GPU cards) Next steps 1. Install an expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system section.
Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Lift the expansion card latch and remove the filler bracket. 3. Holding the card by its edges, position the card so that the connector on the expansion card aligns with the expansion card connector on the riser. 4. Insert the card-edge connector firmly into the expansion card connector until the card is fully seated. 5.
Removing an expansion card from the expansion card riser 1 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
Next steps 1. Install the expansion card. 2. Install the expansion card riser. 3. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Removing expansion card risers Installing expansion card risers After working inside your system Related reference Safety instructions Installing an expansion card into the expansion card riser 1 Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Figure 46. Installing an expansion card into the expansion card riser 1 1. tab A 3. expansion card connector 5. latch 2. expansion card riser 1 cage 4. tab B 6. expansion card Next steps 1. 2. 3. 4. Install the expansion card riser. If applicable, connect any cables to the expansion card. Follow the procedure listed in the After working inside your system section. Install any device drivers required for the card as described in the documentation for the card.
Steps Press the tabs on the riser 1 blank and push the riser 1 blank out of the chassis. Figure 47. Removing the riser 1 blank a. slot on the chassis b. tab (2) c. riser 1 blank Next steps 1. Install the expansion card risers. 2. Follow the procedure listed in the After working inside your system section.
Figure 48. Installing the riser 1 blank a. slot on the chassis b. tab (2) c. riser 1 blank Next steps 1. Install the expansion card risers. 2. Follow the procedure listed in the After working inside your system section.
Steps 1. Holding the slots on the expansion card riser, lift the riser from the riser connector on the system board. 2. To remove expansion card risers 2 and 3, hold the edges of the expansion card riser, and lift the riser from the riser connector on the system board. NOTE: To ensure proper cooling, the riser 1 blank must be installed in the riser 1 slot. Remove the riser 1 blank only if you are installing riser 1. Figure 49. Removing the expansion card riser 1 1. expansion card riser 1 cage 3.
c. expansion card slot 3 Figure 51. Removing the expansion card riser 2 1. power connector (for GPU cards) 3. riser guide-back 5. riser guide-front 2. expansion card riser 2 4. expansion card riser 2 connector Figure 52. Identifying connectors on the expansion card riser 2 a. expansion card slot 4 b. expansion card slot 5 c.
Figure 53. Removing the expansion card riser 3 1. riser guide-front 3. expansion card riser 3 5. expansion card riser 3 connector 2. power connector (for GPU cards) 4. riser guide-back Figure 54. Identifying connectors on the expansion card riser 3 a. expansion card slot 6 b. power connector (for GPU cards) Next steps 1. If removed, install an expansion card on the riser. 2. If applicable, replace the expansion card riser. 3. Follow the procedure listed in the After working inside your system section.
Related tasks Before working inside your system Removing an expansion card from expansion card riser 2 or 3 Removing an expansion card from the expansion card riser 1 Installing an expansion card into the expansion card riser 1 Installing an expansion card into the expansion card riser 2 or 3 After working inside your system Related reference Safety instructions Installing expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Figure 56. Installing the expansion card riser 2 1. power connector (for GPU cards) 3. riser guide-back 5. riser guide-front 2. expansion card riser 2 4. expansion card riser 2 connector Figure 57. Installing the expansion card riser 3 1. riser guide-front 3. expansion card riser 3 116 Installing and removing system components 2. power connector (for GPU cards) 4.
5. expansion card riser 3 connector Next steps 1. Install the expansion card(s) into the expansion card risers 2 or 3. 2. Follow the procedure listed in the After working inside your system section. 3. Install any device drivers required for the card as described in the documentation for the card. GPU card installation guidelines • • • • • Ensure that both the processors are installed. The processor must be of 135 W or less. The processor must use a GPU kit low-profile heat sink.
Figure 58. Removing the GPU card 1. expansion card locking tab (3) 3. PCIe card holder latch 5. expansion card riser 3 2. GPU card 4. expansion card latch Next steps Follow the procedure listed in the After working inside your system section. Installing a GPU card Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
8. Insert the GPU card into the riser slot until it is fully seated. 9. Locate the GPU power connectors on the cable and plug them to the six-pin and eight-pin connectors on the GPU card. NOTE: Ensure that the GPU card is installed correctly into the GPU card lock. 10. Press down on the GPU card lock to secure the card in position. 11. Ensure that the GPU card is seated into the PCIe card holder latch. 12. Press the touch point to open the PCIe card holder latch and/or the expansion card locking tabs. 13.
Removing an internal SD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing an internal SD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
After working inside your system Related reference Safety instructions Removing the optional internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Convention IDSDM indicator code Description D Amber Indicates that the card is offline, has failed, or is write protected. E Not lit Indicates that the card is missing or is booting. Next steps 1. Install the IDSDM. 2. If removed, install the SD cards. 3. Follow the procedure listed in the After working inside your system section.
Network daughter card The Network daughter card (NDC) is a small, removable mezzanine card. The NDC provides you with the flexibility of choosing different network connectivity options, for example—4 x 1GbE, 2 x 10GbE and 2 x Converged Network Adapter. Removing the network daughter card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
Next steps 1. Install the NDC. 2. If removed, install the expansion card riser 1. 3. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Installing the network daughter card After working inside your system Related reference Safety instructions Installing the network daughter card Prerequisites 1. 2. 3. 4.
Figure 64. Installing the NDC 1. captive screw socket (2) 3. captive screw (2) 5. network daughter card (NDC) 2. connector on the system board 4. touch point (2) 6. back panel slot for Ethernet connectors Next steps 1. If applicable, install the expansion card(s) in the expansion card riser 2. 2. Follow the procedure listed in the After working inside your system section.
Replacing the optional internal USB memory key Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Related tasks Before working inside your system After working inside your system Related reference Safety instructions System battery The system battery is used to power the real-time clock and storing the BIOS settings of the system. Replacing the system battery Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
Figure 68. Installing the system battery a. system battery b. system battery slot Next steps 1. 2. 3. 4. 5. Install the cooling shroud. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and ensure the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit System Setup.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state. If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 71. Removing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector Next steps • • If applicable, install the AC PSU. If applicable, install the PSU blank. Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 72. Installing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector Wiring instructions for a DC power supply unit Your system supports up to two –(48–60) V DC power supply units (PSUs). NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Required wires • • • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Assembling and connecting the safety ground wire Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds.
3. grounding post 4. safety ground wire Assembling the DC input power wires Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 76. Removing the DC Input Power Wires 1. wire RTN 3. captive screw (2) 5. DC power socket 2. DC power connector 4. rubber cap 6. wire –48 V Removing a DC power supply unit Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
Figure 77. Removing a DC PSU 1. release latch 3. PSU 5. PSU handle 2. power supply status indicator 4. power connector Installing a DC power supply unit Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
Figure 78. Installing a DC PSU 1. release latch 3. PSU 5. PSU handle 2. power supply status indicator 4. power connector Next steps • Follow the procedure listed in the After working inside your system section. System board A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system.
f. g. h. i. j. k. Internal dual SD module Internal USB key (if installed) PCIe card holder Cable retention bracket Heat sink(s)/heat sink blank(s) Processors(s)/processor blank(s) CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap. l. Memory modules and memory module blanks m. Network daughter card Steps 1. Disconnect all cables from the system board.
Figure 79. Removing the system board a. release pin b. system board c. system board holder Next steps 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section.
Replacing the optional internal USB memory key Removing the PCIe card holder Removing the cable retention bracket Removing a heat sink Removing a processor Removing memory modules Removing the network daughter card Installing the system board After working inside your system Related reference Safety instructions Installing the system board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
Figure 80. Installing the system board a. release pin b. system board c. system board holder Next steps 1. Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section. NOTE: The TPM plug-in module is attached to the system board and cannot be removed.
3. 4. 5. 6. k. Cooling shroud l. Power supply unit(s) Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Ensure that you: a.
Steps 1. Turn on the system. If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the status of the license, and the UEFI Diagnostics version. 2. Perform one of the following steps: • • • Press Y to restore the Service Tag, license, and diagnostics information. Press N to navigate to the Dell Lifecycle Controller based restore options. Press F10 to restore data from a previously created Hardware Server Profile.
Figure 81. Installing the TPM 1. rivet slot on the system board 3. TPM 2. plastic rivet 4. TPM connector Next steps 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing the system board After working inside your system Related reference Safety instructions Initializing the TPM for BitLocker users Steps Initialize the TPM. For more information about initializing the TPM, see http://technet.
Hard drives Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed for 5x8 operating environment with less workload rating to drives and enterprise-class drives are designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of quality, functionality, performance, and reliability to be optimized for the target implementation. NOTE: Do not mix enterprise-class hard drives with entry hard drives.
Figure 82. Removing a 2.5-inch hard drive blank a. hard drive blank b. release button Related tasks Removing the optional front bezel Related reference Safety instructions Installing a 2.5-inch hard drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel. Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place. Figure 83. Installing a 2.5-inch hard drive blank a.
Related reference Safety instructions Removing a 3.5-inch hard drive blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place. Figure 85. Installing a 3.5-inch hard drive blank a. hard drive blank Next steps If applicable, install the front bezel. Related tasks Removing the optional front bezel Installing the optional front bezel Related reference Safety instructions Removing a hot swappable hard drive or solid state drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 86. Removing a hot swappable hard drive or SSD a. release button b. hard drive or SSD carrier c. hard drive or SSD carrier handle Figure 87. Removing a 1.8 inch hot-swappable uSATA SSD carrier a. release button b. SSD carrier c.
Installing a hot swappable hard drive or solid state drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 89. Installing a 1.8 inch hot-swappable uSATA SSD carrier a. release button b. SSD carrier c. SSD carrier handle Related tasks Removing a 3.5-inch hard drive blank Removing a 2.5-inch hard drive blank Installing a hard drive or solid state drives into a hard drive carrier Installing the hard drive backplane Removing a hard drive or a solid state drive from a hard drive carrier Prerequisites 1. Keep the Phillips #1 screwdriver ready. 2. Remove the hot swappable hard drive carrier from the system.
Related video http://www.Dell.com/QRL/Server/PER730/HDD Next steps If applicable, install a hard drive into the hard drive carrier. Related tasks Removing a hot swappable hard drive or solid state drive Installing a hot swappable hard drive or solid state drive Installing a hard drive or solid state drives into a hard drive carrier Prerequisites Steps 1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the carrier. 2.
Figure 92. Removing a 1.8-inch hard drive blank a. hard drive blank b. release button Next steps If applicable, install the front bezel. Related tasks Removing the optional front bezel Installing the optional front bezel Related reference Safety instructions Installing a 1.8-inch hard drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel.
Figure 93. Installing a 1.8-inch hard drive blank 1. hard drive blank Related tasks Removing the optional front bezel Installing the optional front bezel Related reference Safety instructions Removing a 1.8-inch hard drive from a hard drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Remove the hard drive carrier from the system. Steps 1. Turn the hard drive carrier. 2.
Installing a 1.8-inch hard drive into a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before removing the backplane. CAUTION: Note the number of each hard drive and temporarily label them before you remove the hard drive so that you can replace them in the same locations. Steps 1. Disconnect the SAS/SATA data, signal, and power cable(s) from the backplane. 2. Press the release tabs and lift the backplane upward and slide it toward the back of the chassis. Figure 96. Removing the 2.
Figure 97. Cabling diagram—2.5 inch (x16) SAS/SATA backplane 1. hard drive backplane expander 3. backplane signal connector 1 5. integrated storage controller card 2. hard drive backplane 4. system board Figure 98. Removing the 2.5 inch (x8) SAS/SATA backplane 1. hard drive backplane 158 Installing and removing system components 2.
3. backplane power cable 5. backplane signal cable 4. SAS cable (2) 6. mini SAS connector (2) Figure 99. Cabling diagram—2.5 inch (x8) SAS/SATA backplane (option 1) 1. hard drive backplane 3. system board 2. backplane signal connector 1 4.
Figure 100. Cabling diagram—2.5 inch (x8) SAS/SATA backplane (option 2) 1. hard drive backplane 3. system board 5. SAS B connector on the system board 160 Installing and removing system components 2. backplane signal connector 1 4.
Figure 101. Removing the 3.5 inch (x8) SAS/SATA backplane 1. release tab (2) 3. backplane signal connector 5. mini SAS cable connector 2. SAS cable (2) 4. backplane power cable 6.
Figure 102. Cabling diagram—3.5 inch (x8) SAS/SATA backplane—(option 1) 1. hard drive backplane 3. system board 162 Installing and removing system components 2. backplane signal connector 1 4.
Figure 103. Cabling diagram—3.5 inch (x8) SAS/SATA backplane (option 2) 1. hard drive backplane 3. system board 5. SAS B connector on the system board 2. backplane signal connector 1 4. SAS A connector on the system board Next steps 1. Replace the hard drive backplane. 2. Follow the procedure listed in the After working inside your system section. Installing the hard drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Steps 1. Use the hooks on the chassis as guides to align the hard drive backplane. 2. Lower the hard drive backplane until the release tabs snap into place. 3. Connect the SAS/SATA SSD data, signal, and power cable(s) to the backplane. Figure 104. Installing the 2.5 inch (x16) SAS/SATA backplane 1. hard drive backplane assembly 3. backplane power cable 5. SAS cable (2) 2. backplane signal cable 4. release tab (2) 6. mini SAS connector (2) Figure 105. Installing the 2.5 inch (x8) SAS/SATA backplane 1.
Figure 106. Installing the 3.5 inch (x8) SAS/SATA backplane 1. release tab (2) 3. backplane signal connector 5. mini SAS cable connector 2. SAS cable (2) 4. backplane power cable 6. hard drive backplane Next steps 1. 2. 3. 4. Replace the cooling fan assembly. Replace the cooling shroud. Install the hard drives in their original locations. Follow the procedure listed in the After working inside your system section.
NOTE: If the tape backup unit is being permanently removed, install a tape backup unit blank by sliding it into the slot until it snaps into place. NOTE: The procedure to install and remove the tape backup unit blank is similar to that of the tape backup unit. NOTE: Tape backup unit blank must be installed in empty tape backup unit slot to maintain FCC certification of the system. The blank also keeps dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 107.
Figure 108. Installing the tape backup unit a. tape backup unit b. tape backup unit slot c. release tab Next steps Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system After working inside your system Related reference Safety instructions Optical drive (optional) Optical drives retrieve and store data on optical discs such as CD and DVD.
2. To release the optical drive, press the release tab. 3. Slide the optical drive out of the system until it is free of the optical drive slot. 4. If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Figure 109. Removing the optional optical drive a. optical drive b. power and data cable c. release tab Next steps Follow the procedure listed in the After working inside your system section.
Figure 110. Installing the optional optical drive a. optical drive b. power and data cable c. release tab Next steps Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system After working inside your system Related reference Safety instructions SD vFlash card (optional) An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card.
Figure 111. Removing the SD vFlash media card a. SD vFlash media card b. SD vFlash media card slot 3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press the card inward to lock it into the slot. Figure 112. Installing the SD vFlash media card a. SD vFlash media card b.
3. Remove all the cables connecting the control panel to the chassis. Figure 113. Removing the control panel—3.5 inch hard drive system 1. control panel 3. control panel connector cable 5. screw 2. control panel board 4. USB connector cable 6.
Figure 114. Removing the control panel—2.5 inch hard drive system 1. control panel 3. control panel connector cable 5. screw (2) 2. control panel board 4. USB connector cable 6. vFlash media connector cable 4. Locate and press the tabs on the information tag. 5. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag for replacement in the new control panel. Figure 115. Removing the information tag a.
b. tab c. slot Next steps 1. Replace the control panel. 2. Follow the procedure listed in the After working inside your system section. Installing the control panel Prerequisites 1. Follow the safety guidelines listed in safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Keep the #2 Phillips screwdriver ready. CAUTION: Many repairs may only be done by a certified service technician.
Figure 117. Installing the control panel—2.5 inch hard drive system 1. control panel 3. control panel connector cable 5. screw (2) Figure 118. Installing the information tag a. information tag b. tab c. slot 174 Installing and removing system components 2. control panel board 4. USB connector cable 6.
Next steps Follow the procedure listed in the After working inside your system section.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. Systemhealth Provides the current overview of the system performance.
8 Jumpers and connectors Topics: • • • System board jumper settings System board jumpers and connectors Disabling forgotten password System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 44. System board jumper settings Jumper Setting PWRD_EN Description The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle.
System board jumpers and connectors Figure 119. System board jumpers and connectors Table 45.
Item Connector Description 17 J_TPM_MODULE Trusted Platform Module connector 18 J_RISER_2AX Riser 3 connector 19 J_RISER_1AX Riser 1 connector 20 J_RISER_2BX Riser 2 connector 21 J_RISER_1BX Riser 1 connector 22 J_RISER_3AX Riser 3 connector 23 J_QS Quick Sync bezel connector 24 J_RISER_3BX Riser 3 connector 25 J_SATA_B Internal SAS connector 26 J_STORAGE Mini PERC connector 27 J_USB_INT Internal USB port 28 J_SATA_A Internal SAS connector 29 BAT Battery connector 3
4. Install the system cover. The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2 and 4. However, before you assign a new system and/or setup password, you must move the jumper back to pins 4 and 6. NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. 6.
9 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
• Check any other similar external device with this system so that we are sure that the system port is working fine. For any further queries contact, Global Technical Support. Troubleshooting the video subsystem Prerequisites NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled. Steps 1. Check the cable connections (power and display) to the monitor. 2.
Next steps If all troubleshooting fails, see the Getting help section. Related reference Getting help System board jumper settings Troubleshooting iDRAC Direct - USB XML configuration For information about USB storage device and system configuration, see Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals Steps 1. Ensure that your USB storage device is connected to the front USB Management Port, identified by icon. 2.
Troubleshooting a serial input and output device Prerequisites Steps 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the I/O serial device. If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the I/O serial device, and swap the serial device with a compatible device. 4. Turn on the system and the I/O serial device.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3.
• • • • • • • power supply unit(s) cooling fan assembly (if installed) cooling fan(s) processor(s) and heat sink(s) memory modules drive carriers or cage drive backplane 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section. Next steps If the problem persists, see the Getting help section.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. The following sections provide information on troubleshooting power source and power supply units problems. Troubleshooting power source problems Steps 1. Press the power button to ensure that your system is turned on. If the power indicator does not glow when the power button is pressed, press the power button firmly. 2.
• • A cooling fan is not removed or has not failed. The expansion card installation guidelines have been followed. Additional cooling can be added by one of the following methods: From the iDRAC web GUI: 1. Click Hardware > Fans > Setup. 2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan speed to a custom value. From F2 System Setup: 1. Select iDRAC Settings > Thermal, and set a higher fan speed from the fan speed offset or minimum fan speed.
Steps 1. If the system is operational, run the appropriate diagnostic test. See the Using system diagnostics section for the available diagnostic tests. If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests. 2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least for 10 seconds, and then reconnect the system to the power source. 3.
5. Install the system cover. 6. Turn on the system and attached peripherals, and check if the USB key is functioning. 7. If the problem is not resolved, repeat step 2 and step 3. 8. Insert a known working USB key. 9. Install the system cover. Next steps If the problem persists, see the Getting help section. Related reference Getting help Troubleshooting a micro SD card Prerequisites NOTE: Certain micro SD cards have a physical write-protect switch on the card.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5. If installed, remove the bezel. 6. Remove the system cover. 7. Ensure that the interface cable is securely connected to the optical drive and to the controller. 8. Ensure that a power cable is properly connected to the drive. 9. Install the system cover. Next steps If the problem persists, see the Getting help section.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Run the appropriate diagnostic test. See the Using system diagnostics section. Depending on the results of the diagnostics test, proceed as required through the following steps. 2.
If the problem persists, see the Getting help section. Related tasks Removing the system cover Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Installing the system cover Related reference Getting help Using system diagnostics Safety instructions Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Installing the system cover Related reference Getting help Using system diagnostics Safety instructions Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation links listed in the Documentation resources section of this manual.
10 Getting help Topics: • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.
Steps 1. Go to Dell.com/QRL and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for PowerEdge R730 and R730xd systems Removal topic Related video Removing the system cover http://www.Dell.com/QRL/Server/PER730/Cover Removing a cooling fan http://www.Dell.com/QRL/Server/PER730/Fans Removing the cooling fan assembly http://www.Dell.
