Dell EMC PowerEdge R740xd Installation and Service Manual Regulatory Model: E38S Series Regulatory Type: E38S001 May 2020 Rev.
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Contents Chapter 1: PowerEdge R740xd system overview............................................................................ 8 Supported configurations.................................................................................................................................................. 8 Front view of the system.................................................................................................................................................10 Left control panel view.............
Removing the air shroud............................................................................................................................................42 Installing the air shroud.............................................................................................................................................. 42 Cooling fan assembly........................................................................................................................................................
General memory module installation guidelines.................................................................................................... 78 NVDIMM-N memory module installation guidelines ........................................................................................... 79 DCPMM installation guidelines ................................................................................................................................82 Mode-specific guidelines....................................
Removing the 3.5 inch drive rear backplane....................................................................................................... 142 Installing the 3.5 inch drive rear backplane......................................................................................................... 142 Removing the 2.5 inch drive rear backplane....................................................................................................... 143 Installing the 2.5 inch drive rear backplane..............
Receiving automated support with SupportAssist .................................................................................................180 Recycling or End-of-Life service information...........................................................................................................
1 PowerEdge R740xd system overview The PowerEdge R740xd is a 2U rack server that supports up to: ● Two Intel Xeon Scalable Processors ● 24 DIMM slots ● Two AC or DC power supply units ● 32 SAS, SATA, Nearline SAS hard drives or SSDs, and up to 24 NVMe drives. For more information about supported drives, see the www.dell.com/poweredgemanuals section. NOTE: All instances of SAS, SATA hard drives, NVMe and SSDs are referred to as drives in this document, unless specified otherwise.
Figure 1.
Front view of the system The front view displays the features available on the front of the system. Figure 2. Front view of 24 x 2.5 inch drive system Table 1. Features available on the front of the 24 x 2.5 inch drive system Item Panels and slots Icon Description 1 Left control panel N/A Contains system health and system ID, status LED or optional iDRAC Quick Sync 2 (wireless). 2 Drive slots N/A Enable you to install drives that are supportedon your system.
Table 2. Features available on the front of the 12 x 3.5 inch drive system (continued) Item Panels and slots Icon Description 2 Drive slots N/A Enable you to install drives that are supportedon your system. For more information about drives, see the www.dell.com/ poweredgemanuals section. 3 Right control panel N/A Contains the power button, VGA port, iDRAC Direct micro USB port and two USB 2.0 ports.
Table 4. Status LED indicators and descriptions Icon Description Condition Drive indicator Corrective action The indicator turns solid amber if ● Check the System Event Log to determine if the drive has an there is a drive error. error. ● Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA). ● If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program.
Table 5. System health and system ID indicator codes (continued) System health and system ID indicator code Condition Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error messages. For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at www.dell.com/qrl.
Right control panel view Figure 7. Right control panel view Table 7. Right control panel features Item Indicator, button, or connector Icon 1 Power button Indicates if the system is turned on or off. Press the power button to manually turn on or off the system. NOTE: Press the power button to gracefully shut down an ACPI-compliant operating system. 2 USB port (2) The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system.
Table 8. iDRAC Direct LED indicator codes (continued) iDRAC Direct LED indicator code Condition Turns off Indicates that the laptop or tablet is unplugged. Back view of the system Figure 8. Back view of 4 x 2.5 inch drive system Table 9. Features available on the back view of 4 x 2.
Table 9. Features available on the back view of 4 x 2.5 inch drive system (continued) Item Panels, ports and slots Icon Description by turning on the system ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode. Figure 9. Back view of 2 x 3.5 inch drive system Table 10. Features available on the back view of 2 x 3.
Table 10. Features available on the back view of 2 x 3.5 inch drive system (continued) Item Panels, ports and slots Icon Description button to reset iDRAC and to access BIOS using the step through mode. NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 10.
Table 12. AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU. Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs do not function.
Table 13. DC PSU status indicator codes (continued) Power indicator codes Condition Not illuminated Power is not connected to the PSU. Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for example, Extended Power Performance (EPP) label.
Table 14. Drive indicator codes (continued) Drive status indicator code Condition Off Drive ready for removal. NOTE: The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online.
Table 15. LCD panel features (continued) Item Button or display Description NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling. 4 LCD display Displays system information, status, and error messages or iDRAC IP address. Viewing Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors.
Option Description Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag.
Figure 16. LED behavior Figure 17. 2.5 inch hard drives configuration and layout Figure 18. 3.
Figure 19. Service Information Figure 20.
Figure 21. system task Figure 22.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 16. Additional documentation resources for your system (continued) Task Document Location iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation. For information about updating www.dell.com/support/drivers drivers and firmware, see the Methods to download firmware and drivers section in this document. Managing system your For information about systems www.dell.
Table 16. Additional documentation resources for your system (continued) Task Document Location Troubleshooting your For information about identifying www.dell.com/poweredgemanuals system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide.
3 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Perform the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Table 18. Firmware and drivers (continued) Methods Location Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Backplane cover Inside the system Air shroud Cooling fan assembly Cooling fans Intrusion switch NVDIMM-N battery Mid drive tray Drives Rear drive cage System memory Processors and heat sinks Expansion cards and expansion card risers M.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank.
Optional front bezel Front bezel details An optional metal bezel is mounted on the front of the system to display system branding. A lock on the bezel is used to protect unauthorized access to the drives. There are two versions of bezel available: ● With LCD panel ● Without LCD panel For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel section.
Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. 2. Align and insert the right end of the bezel onto the system. 3. Press the bezel until the button clicks in place and fit the left end of the bezel onto the system. 4. Lock the bezel by using the key. Figure 24.
2. Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system. 3. Hold the cover on both sides, and lift the cover away from the system. Figure 25. Removing the system cover Next steps Install the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 26. Installing system cover Next steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the backplane cover. 2.
Figure 27. Removing backplane cover Next steps Install the backplane cover. Installing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the tabs on the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the cover locks into place.
Figure 28. Installing the backplane cover Next steps Follow the procedure listed in After working inside your system on page 33. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 29. Inside the system – NVDIMM-N battery 1. 3. 5. 7. 9. 11. 40 drive backplane cooling fan (6) in the cooling fan assembly expansion card riser 3 expansion card riser 2 expansion card riser 1 NVDIMM-N battery Installing and removing system components 2. 4. 6. 8. 10.
Figure 30. Inside the system – mid drive tray and rear drive cage 1. 3. 5. 7. 9. 11. drive backplane cooling fan (6) in the cooling fan assembly mid drive backplane drive (2 or 4) in the rear drive cage expansion card riser 1 NVDIMM-N battery 2. 4. 6. 8. 10.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the full length PCIe cards. If applicable, remove the GPU cards.
2. Lower the air shroud into the system until it is firmly seated. When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. Figure 32. Installing air shroud Next steps 1. If removed, install the full length PCIe cards. 2. If applicable, install the GPU cards. 3. If applicable, connect the cables to the NVDIMM-N battery. CAUTION: NVDIMM-N battery is not hot swappable.
Figure 33. Removing the cooling fan assembly Next steps Install the cooling fan assembly. Installing the cooling fan assembly Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged. Steps 1. Align the guide rails on the cooling fan assembly with the standoffs on the system. 2.
Figure 34. Installing the cooling fan assembly Next steps Follow the procedure listed in After working inside your system. Cooling fans Cooling fan details The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules. Your system supports up to six standard or high performance hot swappable cooling fans.
Removing a cooling fan The procedure for removing standard and high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 36. Installing cooling fan 2. Slide the cooling fan into the cooling fan assembly until the release tab locks into place. Next steps Follow the procedure listed in After working inside your system on page 33. Intrusion switch Removing an intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling fan assembly.
Figure 37. Removing an intrusion switch Next steps Install an intrusion switch. Installing an intrusion switch Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the tabs on the intrusion switch with the slots on the cooling fan assembly. 2. Push the intrusion switch until it locks in place. Figure 38.
Next steps 1. Install the cooling fan assembly. 2. Follow the procedure listed in After working inside your system. NVDIMM-N battery NVDIMM-N battery details NVDIMM-N battery can be installed on air shroud and 3.5-inch mid hard drive tray. NOTE: NVDIMM-N battery is not supported on 2.5 inch NVMe mid hard drive tray. Removing the NVDIMM-N battery from the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 39. Removing the NVDIMM-N battery from the air shroud Next steps Install the NVDIMM-N battery into the air shroud. Installing NVDIMM-N battery into air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
Figure 40. Installing NVDIMM-N battery into air shroud Next steps Follow the procedure listed in After working inside your system. Removing NVDIMM-N battery from mid drive tray Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 32. 2. Follow the procedure listed in Before working inside your system on page 33. CAUTION: NVDIMM-N battery is not hot swappable.
Figure 41. Removing NVDIMM-N battery from mid drive tray Next steps Install NVDIMM-N battery into mid drive tray. Installing NVDIMM-N battery into mid drive tray Prerequisites Follow the safety guidelines listed in Safety instructions on page 32. CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
Figure 42. Installing NVDIMM-N battery into mid drive tray Next steps Follow the procedure listed in After working inside your system on page 33. Removing NVDIMM-N battery from the bracket Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 32. 2. Follow the procedure listed in Before working inside your system on page 33. CAUTION: NVDIMM-N battery is not hot swappable.
Figure 43. Removing NVDIMM-N battery from the bracket Next steps Install NVDIMM-N battery into the bracket.. Installing NVDIMM-N battery into the bracket Prerequisites Follow the safety guidelines listed in Safety instructions on page 32. CAUTION: NVDIMM-N battery is not hot swappable. To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
Figure 44. Installing NVDIMM-N battery into the bracket Next steps Follow the procedure listed in After working inside your system on page 33. Mid drive tray Mid drive tray details The mid drive tray is located behind the cooling fan assembly. It supports up to four 2.5 inch or four 3. NOTE: Systems that support the internal mid drive tray require low-profile heat sinks and do not require or support an air shroud. Removing mid drive tray Prerequisites 1.
Figure 45. Removing mid drive tray Next steps Install the mid drive tray. Installing the mid drive tray Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: Systems that support the internal drive tray support low-profile heat sinks and do not support an air shroud. Steps 1. Lift the drive tray handles to 90 degrees upward. 2. Hold the drive tray handles, and align the slots on the drive tray with the guide pins on the system. 3. Lower the drive tray into the system. 4.
Figure 46. Installing the mid drive tray Next steps 1. Connect all the cables to the backplane. 2. Follow the procedure listed in After working inside your system. Removing drive blank from drive carrier The procedure to remove drive blank from drive carrier is identical to removal of drive from drive carrier. The procedure for removing 2.5 inch and 3.5 inch blanks from drive carriers is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 47. Removing drive blank from the mid drive carrier Next steps Install drive blank into drive carrier. Installing drive blank into the drive carrier The procedure to install drive blank from drive carrier is identical to installation of drive into drive carrier. The procedure for installing 2.5 inch and 3.5 inch blanks into drive carriers is identical. Prerequisites Follow the safety guidelines listed in Safety instructions.
Figure 48. Installing drive blank into the mid drive carrier Next steps Follow the procedure listed in After working inside your system. Removing drive carrier from the mid drive tray Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. From the management software, prepare the drive for removal. Wait until the indicators on the drive carrier signal that the drive can be removed safely.
CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. 4. If you are not replacing the drive immediately, insert a drive blank in the empty drive slot. NOTE: Install the drive blanks in the drive carrier before installing the drive carrier into the drive tray. Figure 49. Removing drive carrier from the mid drive tray Next steps Install drive carrier into mid drive tray.
Figure 50. Installing drive carrier into mid drive tray Next steps Follow the procedure listed in After working inside your system. Removing 3.5 inch drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Figure 51. Removing 3.5 inch drive from the drive carrier Next steps Install 3.5 inch drive into the drive carrier. Installing 3.5 inch drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Align the tabs on the drive carrier with the slots on the drive. 2. Pull the edges of the carrier to fit over the drive. 3.
Figure 52. Installing 3.5 inch drive into the drive carrier Next steps Follow the procedure listed in After working inside your system. Removing a 2.5 inch drive from the 3.5 inch mid drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed. Steps 1.
Figure 53. Removing a 2.5 inch drive from the 3.5 inch mid drive carrier Next steps Install a 2.5 inch drive into the 3.5 inch mid drive carrier. Installing a 2.5 inch drive into the 3.5 inch mid drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the tabs on the drive carrier with the slots on the drive. 2. Pull the edges of the carrier to fit over the drive. 3. Lower the drive carrier onto the drive to secure it.
Figure 54. Installing a 2.5 inch drive into the 3.5 inch mid drive carrier Next steps Follow the procedure listed in After working inside your system. Drives Drive guidelines Drives are supplied in hot swappable drive carriers that fit in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Steps Press the release button, and slide the drive blank out of the drive slot. Figure 55. Removing a drive blank Next steps 1. Install a drive or a drive blank Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.
Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If applicable, remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported. CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system.
Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5 inch drive adapter. NOTE: If the 2.5-inch drive has Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter. 2. Remove the drive from the 3.5 inch drive adapter. Figure 59. Removing a 2.5 inch drive from the 3.5 inch drive adapter Next steps Install a 2.5 inch drive into the 3.5 inch drive adapter. Installing a 2.5 inch drive into the 3.
Figure 60. Installing a 2.5 inch drive into the 3.5 inch drive adapter Next steps 1. Install a 3.5 inch adapter into the 3.5 inch drive carrier. 2. Follow the procedure listed in After working inside your system. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the 3.5 inch drive carrier from the system. Steps 1.
2. Lift the 3.5 inch drive adapter out of the drive carrier. Figure 61. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Next steps Install a 3.5 inch adapter into a 3.5 inch drive carrier. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Insert the 3.5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier. 2.
Figure 62. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Next steps 1. Install a 3.5 inch drive carrier into the system. 2. Follow the procedure listed in After working inside your system. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the safety guidelines listed in Before working inside your system. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1.
2. Lift the drive out of the drive carrier. Figure 63. Removing the drive from the drive carrier Next steps If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
Figure 64. Installing a drive into the drive carrier Rear drive cage Rear drive cage details The drive cage supports up to four 2.5 inch or two 3.5 inch drives. Removing rear drive cage The procedure for removing 2.5 inch and 3.5 inch drive cages is identical. Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove all drives. Disconnect all the cables from the rear drive backplane. Steps 1.
Figure 65. Removing 4 x 2.5 inch rear drive cage Figure 66. Removing 2 x 3.5 inch drive rear cage Next steps Install the rear drive cage.
Installing rear drive cage The procedure for installing 2.5 inch and 3.5 inch rear drive cages is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the screws on the drive cage with the screw holes on the system. 2. Lower the drive cage into the system until it is firmly seated. 3. Using Phillips #2 screwdriver, tighten the screws to secure the drive cage to the system. Figure 67. Installing 4 x 2.
Figure 68. Installing 2 x 3.5 inch rear drive cage Next steps 1. Connect all the cables to the rear drive backplane. 2. Install all the drives. 3. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), Non-Volatile DIMMs (NVDIMM-Ns), and DCPMM. System memory holds the instructions that are executed by the processor.
Figure 69. Memory socket locations Memory channels are organized as follows: Table 19.
● Maximum supported DIMM speed of the processors. For memory frequency of 2933 MT/s, one DIMM per channel is supported. ● Maximum supported DIMM speed of the processors. ● Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
Table 20. Supported NVDIMM-N for dual processor configurations Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 1 12x 16 GB RDIMMs, 1x NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6} Processor2 {B1, 2, 3, 4, 5, 6} Processor1 {A7} Configuration 2 12x 32 GB RDIMMs, 1x NVDIMM-N Same for all 12x RDIMM configurations. See Configuration 1.
Table 20. Supported NVDIMM-N for dual processor configurations (continued) Configuration Configuration 14 Description 12x 32 GB RDIMMs, 12x NVDIMM-Ns Memory population rules RDIMMs NVDIMM-N Same for all 12x RDIMM configurations. See Configuration 1. Processor1 {A7, 8, 9, 10, 11, 12} Processor2 {B7, 8, 9, 10, 11, 12} Table 21.
Table 21.
● DCPMM can be mixed with RDIMM, LRDIMM, and 3DS LRDIMM. ● Mixing of DDR4 DIMM types (RDIMM, LRDIMM, and 3DS LRDIMM), within channels, for Integrated Memory Controller (iMC), or across sockets are not supported. ● Mixing of DCPMM operating modes (App Direct, Memory Mode) is not supported. ● If only one DIMM is populated on a channel, it should always go to the first slot in that channel (white slot).
Table 22. 2 socket DCPMM configurations (continued) No.
Table 23. 4 socket DCPMM configurations (continued) No. of DCPMM DRAM CPUs in Populat Populat the ion ion Server DRAM Capacit y (GB) DCPMM Operati Total Capacit ng Memory y (GB) system (GB) Memory in Memory Mode (GB) Total Memory per CPU (GB) Ratio DRAM to Optane Memory Require s an M or L CPU Support ed in App Direct Mode Support ed in Memory Mode 4 512 GB x 64 GB x 16 24 1,536 8,192 8,192 9,728 2,432 1 : 5.
Table 24. Memory operating modes (continued) Memory Operating Mode Description system memory is one half of the total installed physical memory. Half of the installed memory is used to mirror the active memory modules. This feature provides maximum reliability and enables the system to continue running even during a catastrophic memory failure by switching over to the mirrored copy.
NOTE: Processor 1 and processor 2 population should match. ● Quad processor: Populate the slots in round robin sequence starting with processor 1. NOTE: Processor 1, processor 2, processor 3, and processor 4 population should match. Removing a memory module The procedure for removing a DIMM module and an NVDIMM-N module is identical. Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Installing a memory module The procedure for installing a DIMM module and an NVDIMM-N module is identical. Prerequisites Follow the safety guidelines listed in Safety instructions on page 32. CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N. CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to cool before removing it. 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the air shroud If applicable, remove the mid drive tray.
Figure 72. Removing a processor and heat sink module (1U) Next steps Install the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3.
Figure 73. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink. Figure 74. Removing the processor bracket Next steps Install the processor into a processor and heat sink module.
Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
Figure 76. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket.
Figure 77. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it. 1.
c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely. b. Lower the PHM on to the blue retention clips, following the procedure described in step 2. c. Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
Expansion cards and expansion card risers Expansion card installation guidelines NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs and an error message is displayed. The PowerEdge R740xd system supports up to eight PCI express (PCIe) generation 3 expansion cards, that can be installed on the system board using expansion card risers.
Table 25.
Table 26.
Table 27.
Table 27.
Table 27.
Figure 80. Opening the PCIe card holder latch 2. To close the PCIe card holder latch, push the latch until it locks. Figure 81.
Next steps Follow the procedure listed in After working inside your system on page 33. Removing expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions on page 32. Follow the procedure listed in Before working inside your system on page 33. If applicable, remove the air shroud. If applicable, disconnect the cables from the expansion card. When removing a card from riser 2 or 3, ensure that the PCIe card holder latch is closed.
Figure 83. Removing the expansion card from expansion card riser 2B Figure 84.
Figure 85. Removing the expansion card from expansion card riser 3 Next steps 1. Install the expansion card into the expansion card riser. 2. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 86. Installing expansion card into expansion card riser 1 Figure 87.
Figure 88. Installing expansion card into expansion card riser 2 Figure 89. Installing expansion card into expansion card riser 3 Next steps 1. 2. 3. 4. If applicable, connect the cables to the expansion card. If applicable, install the air shroud. Follow the procedure listed in After working inside your system on page 33. Install any device drivers required for the card as described in the documentation for the card. Removing riser 2 and 3 blank Prerequisites 1.
3. Remove the air shroud. Steps 1. Using Phillips #2 screwdriver, loosen the screws (3) that secure the blank to the system. 2. Press the release tab, and holding the blank by its edges, lift the blank away from the system. Figure 90. Removing riser 2 and 3 blank Next steps Install the riser 2 and 3 blank. Installing riser 2 and 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1.
Figure 91. Installing riser 2 and 3 blank Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 33. Removing riser 3 blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Using Phillips #2 screwdriver, loosen the screw that secures the blank to the system. 2. Lift the blank away from the system.
Figure 92. Removing riser 3 blank Next steps Install the riser 3 blank. Installing riser 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the screw on the riser with the screw hole on the system. 2. Using Phillips #2 screwdriver, tighten the screw to secure the blank to the system.
Figure 93. Installing riser 3 blank Next steps Follow the procedure listed in After working inside your system. Removing expansion card riser 1 Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the expansion cards from the riser. Disconnect any cables connected to the riser. Steps Press the release latches, and lift the riser from the riser connector on the system board.
Figure 94. Removing expansion card riser 1 Next steps Install the expansion card riser 1. Installing expansion card riser 1 Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the guide rails on the riser with the standoffs on the side of the system. 2. Lower the riser into the system until the riser connector engages with the connector on the system board.
Figure 95. Installing expansion card riser 1 Next steps 1. If removed, install expansion cards into the riser. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card riser 2 Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
Figure 96. Removing expansion card riser 2A 2. To remove expansion card riser 2B or 2C, hold the riser by its edges and lift the riser from the riser connector on the system board. Figure 97. Removing expansion card riser 2 Next steps Install the expansion card riser 2. Installing expansion card riser 2 Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. To install expansion card riser 2A: a. Align the screw and tab on the riser with the screw hole and slot on the system.
b. Lower the riser into the system until the riser connector engages with the connector on the system board. c. Using Phillips #2 screwdriver, tighten the screws to secure the riser to the system. Figure 98. Installing expansion card riser 2A 2. To install expansion card riser 2B or 2C: a. Align the slot on the riser with the standoff on the system. b. Lower the riser into the system until the riser card connector engages with the connector on the system board. Figure 99.
Removing expansion card riser 3 Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. NOTE: If applicable, close the PCIe card holder latch on the air shroud to release the full length card. 4. If installed, remove expansion cards installed on the riser. 5. Disconnect any cables connected to the riser card. Steps 1.
Figure 101. Installing expansion card riser 3 Next steps 1. If removed, install expansion cards into the riser. 2. Install the air shroud. NOTE: If applicable, open the PCIe card holder latch on the air shroud to install the full length card. 3. Follow the procedure listed in After working inside your system. 4. Install any device drivers required for the card as described in the documentation for the card. GPU card installation guidelines ● Ensure that both the processors are installed.
NOTE: When using systems with GPU, ensure that you install PSUs with 1100 W or higher, and set the PSU configuration to nonredundant mode. NOTE: Generally, any GPU that is greater than 75 W requires a power cable. GPUs with 75 W or less does not require a power cable. Removing a GPU Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3.
Figure 103. Removing GPU 1 Figure 104. Removing GPU 2 and 3 4. Disconnect the GPU power cable from the GPU and system board. 5. If you are removing the GPU permanently, install a filler bracket over the empty slot opening, and close the expansion card latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Installing a GPU Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. Follow the safety guidelines listed in Safety instructions. Remove the air shroud. Remove the heat sink. Remove the cooling fans and replace them with Install the cooling fans. Unpack the GPU cards and the GPU kit. Install the heat sink from the kit. Install the risers. Install the GPU air shroud on the system. Figure 105. Installing GPU air shroud 9. Press the blue tabs on either sides of the shroud and remove the top cover of the shroud.
Figure 106. Removing the top cover of the shroud 10. If applicable, remove the shroud filler from the GPU air shroud slots. NOTE: Shroud fillers are available in the GPU air shroud for GPUs installed on riser 2 and 3. Figure 107. Removing the shroud filler from GPU air shroud slots NOTE: Shroud fillers are available in the GPU air shroud for GPUs installed only on risers 2 and 3. NOTE: Ensure that the PCIe card holder latches on GPU air shroud and risers are closed before installing the GPU.
Steps 1. Connect the GPU power cable to the connector on the system board. NOTE: While installing a GPU on riser 1, connect the GPU power cable to the connector on riser 1 and route the cable through the slot on the GPU air shroud. NOTE: While installing a GPU on risers 2 or riser 3, connect the GPU power cable to the connector on the system board. 2. Connect the other end of the GPU power cable to the GPU. 3. Lift the expansion card latch and remove the filler bracket.
Figure 109. Securing GPU 1 Figure 110.
Figure 111. Securing GPU 2 and 3 Next steps 1. Install the top cover of the GPU air shroud. If available, remove the plastic cover fixed on the memory socket numbers marked on the air shroud. Figure 112. Installing the top cover of GPU air shroud 2. To install mylar foam on the system cover: a. Place the system cover with the Service Information Label (SIL) side facing up. b. For easier handling, peel off a small section of the adhesive cover and align the mylar foam with the system cover. c.
Figure 113. Installing mylar foam on the system cover 3. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser. Steps 1.
Figure 114. Removing the M.2 SSD module Next steps Install the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Align the M.2 SSD module connectors with the connectors on the BOSS card. 2. Push the M.2 SSD module until the module is seated firmly on the BOSS card. 3. Secure the M.2 SSD module on the BOSS card with the retention straps and screws.
Figure 115. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. 2. Install the air shroud . 3. Follow the procedure listed in After working inside your system. Optional MicroSD or vFlash card Removing the MicroSD and vFlash card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system on page 33. Steps 1.
Next steps Install the MicroSD card. Installing the MicroSD and vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Steps 1. Locate the MicroSD card connector on the IDSDM/vFlash module.
Next steps Follow the procedure listed in After working inside your system. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove rear drive cage. If applicable, remove the full-height PCIe cards. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
Figure 116. Removing the optional IDSDM/vFlash module NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection. Next steps Install the optional IDSDM/vFlash module. Installing optional IDSDM or vFlash module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see the System board jumpers and connectors section. 2.
Figure 117. Installing optional IDSDM/vFlash card Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. If applicable, install the rear drive cage. 3. If applicable, install the full height PCIe card. 4. Follow the procedure listed in After working inside your system. Network daughter card Removing the network daughter card Prerequisites 1. 2. 3. 4.
Figure 118. Removing network daughter card Next steps Install the Network Daughter Card. Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions on page 32. Steps 1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. 2. Align the captive screws at the back-end of the card with the screw holes on the system board. 3.
Next steps 1. If applicable, install the expansion card riser 2. 2. If applicable, install the rear drive cage. 3. Follow the procedure listed in After working inside your system on page 33. Integrated storage controller card Removing integrated storage controller card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the expansion card riser 1. Steps 1.
Figure 121. Removing integrated storage controller card Next steps Install the integrated storage controller card. Installing integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Hold the interposer board by its edges, and align the interposer board connector with the connector on the system board. 2. Press the touch point on the interposer board until the interposer board connector is firmly seated on the system board connector. 3.
5. Align the screws on the integrated storage controller card cable with the screw holes on the system board. 6. Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the system board. Figure 123. Installing integrated storage controller card cable Next steps 1. Install the expansion card riser 1. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 33.
Figure 124. Back view of 24 x 2.5-inch backplane 1. 3. 5. 7. 9. 11. backplane to expander board connector (BP_XCEDE_3) backplane to expander board connector (BP_XCEDE_31) power connector (J_PWR_A) PCIe connector (BP PCIE A2) PCIe connector (BP PCIE A1) PCIe connector (BP PCIE A0) 2. 4. 6. 8. 10. 12. backplane to expander board connector (BP_XCEDE_2) signal connector (J_BP_SIG) power connector (J_PWR_B) PCIe connector (BP PCIE B2) PCIe connector (BP PCIE B1) PCIe connector (BP PCIE B0) Figure 125.
Figure 126. Back view of 12 x 3.5-inch backplane 1. power connector (J_BP_PWR) 3. SAS connector (A1 BP SAS) 5. SAS connector (J_SAS_A0_B0) 2. SAS connector (A2 BP SAS) 4. signal connector (BP SIG1) Figure 127. Back view of 3.5-inch backplane (mid drive tray) 1. power connector (J_BP_PWR) 3. signal connector (J_BP_SIG) 5. release tab (2) 2. SAS connector (J_SAS_A1) 4. SAS connector (J_SAS_B1) Figure 128. Back view of 2.5-inch backplane (rear drive cage) 1. signal connector (J_BP_SIG) 2.
Figure 130. Back view of the hybrid backplane with 3.5-inch Hot-Plug drive (both SATA and SAS) with NVMe U.2 SSD 1. 3. 5. 7. PCIe connector (J_BP_PCIe_B) SAS connector (J_SAS_C1) power connector (J_BP_PWR_A1) Sideband connector (J_BP_SIG1) 2. PCIe connector (J_BP_PCIe_A) 4. SAS connector (J_SAS_B1) 6. SAS connector (J_SAS_A1) Removing the backplane The procedure to remove the backplane is identical for all backplane configurations.
Figure 131. Removing the backplane Next steps Install the backplane. Installing the backplane The procedure to install the backplane is identical for all backplane configurations. Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: To prevent damage to the control panel flex cable, do not bend the control panel flex cable after it is inserted into the connector. Steps 1. Use the hooks on the system as guides to align the backplane. 2.
Figure 132. Installing the backplane Next steps 1. 2. 3. 4. 5. 6. Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system. Removing mid drive tray backplane The procedure to remove the backplane is identical for 2.5 and 3.5 inch configurations.
Figure 133. Removing mid drive tray backplane Next steps Install the mid drive tray backplane. Installing mid drive tray backplane The procedure to install the backplane is identical for 2.5 and 3.5 inch configurations. Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Align the drive backplane with the guide pin on the system and lower the drive backplane into the system until it is firmly seated. Figure 134.
Next steps 1. Connect all the cables to the backplane. 2. Install all the drives carriers into the mid drive tray. 3. Follow the procedure listed in After working inside your system. Removing the 3.5 inch drive rear backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations.
Figure 136. Installing the 3.5 inch drive rear backplane Next steps 1. Install all the drives. 2. Connect all the cables to the backplane. 3. Follow the procedure listed in After working inside your system. Removing the 2.5 inch drive rear backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane.
Figure 137. Removing the 2.5 inch drive rear backplane Next steps Install the 2.5 inch drive rear backplane. Installing the 2.5 inch drive rear backplane Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Use the hooks on the rear drive cage as guides to align the drive backplane. 2. Lower the backplane into the system until it is firmly seated. 3. Using Phillips #2 screwdriver, replace the screws to secure the backplane to the rear drive cage. Figure 138.
Cable routing Figure 139. Cable routing – 24 x 2.5 inch drive backplane with mini PERC 1. 3. 5. 7. backplane backplane power cable A (BP: BP1 to MB: BP1) system board SAS cable (BP: PE1_B to mini PERC) 2. 4. 6. 8.
Figure 140. Cable routing – 24 x 2.5 inch drive backplane with adapter PERC 1. 3. 5. 7. backplane backplane power cable A (BP: BP1 to MB: BP1) SAS cable (BP: PE1_B to adapter PERC) adapter PERC 2. 4. 6. 8. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) backplane power cable B (BP: BP3 to MB: BP3) system board backplane expander Figure 141. Cable routing – 24 x 2.5 inch drive backplane with mini PERC/HBA and adapter PERC/HBA 1. backplane 3. backplane power cable A (BP: BP1 to MB: BP1) 5.
7. adapter PERC/HBA 9. SAS cable (BP: PE1_B to mini PERC/HBA) 8. mini PERC/HBA 10. backplane expander Figure 142. Cable routing – 24 x 2.5 inch drive backplane with 4 x 2.5 inch adapter mid drive tray backplane and 4 x 2.5 inch rear drive backplane 1. 3. 5. 7. 9. 11. 13. backplane backplane power cable A (BP: BP1 to MB: BP1) SAS cable (BP to mid BP) system board mini PERC 4 x 3.5 (with 4 x 2.5 adapter) inch drives backplane expander 2. 4. 6. 8. 10. 12.
Figure 143. Cable routing – 24 x 2.5 inch drive backplane with 4 x 2.5 inch rear drive backplane 1. 3. 5. 7. 9. backplane backplane power cable A (BP: BP1 to MB: BP1) SAS cable (BP to rear BP) rear drive backplane SAS cable (BP: PE1_B to mini PERC) 2. 4. 6. 8. 10. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) backplane power cable B (BP: BP3 to MB: BP3) system board mini PERC backplane expander Figure 144. Cable routing – 24 x 2.5 inch drive backplane with 12 SAS plus 12 PCIe and adapter PERC 1.
5. PCIe cable A of PCIe card 1 (BP: BP PCIE A2 to RAID controller) 7. SAS cable (BP to adapter PERC) 9. PCIe card 1 on riser 3A (slot 8) 11. PCIe card 2 on riser 2A (slot 4) 13. PCIe cable A of PCIe card 3 (BP: BP PCIE B0 to RAID controller ) 15. PCIe cable A of PCIe card 2 (BP: BP PCIE B1 to RAID controller) 17. backplane expander 6. PCIe cable B of PCIe card 1 (BP: BP PCIE B2 to RAID controller) 8. system board 10. adapter PERC on riser 2A (slot 6) 12. PCIe card 3 on riser 1D (slot 1) 14.
Figure 146. Cable routing – 24 x 2.5 inch drive backplane with up to 24 NVMe or up to 8 SAS/SATA drives with NVMe 1. 3. 5. 7. 9. 11. 13. backplane backplane power cable A (BP: J_PWR_A to MB) PCIe cable A (BP: PE2_A to RAID controller) backplane signal cable B PCIe card on riser 2 (slot 4) PCIe cable A (BP: PE1_A to RAID controller) backplane power cable B (BP: J_PWR_B to MB) 150 Installing and removing system components 2. 4. 6. 8. 10. 12. 14.
Figure 147. Cable routing – 12 x 3.5 inch drive backplane with mini PERC 1. backplane 3. backplane power cable (BP: BP1 to MB: BP1) 5. mini PERC 2. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board 6. SAS cable (BP: J_SAS_A0_B0 to mini PERC) Figure 148. 12 x 3.5 inch drive backplane with adapter PERC 1. backplane 3. backplane power cable (BP: BP1 to MB: BP1) 5. adapter PERC 2. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. system board 6.
Figure 149. Cable routing – 12 x 3.5 inch drive backplane with 4 x 3.5 inch (4 x 2.5 inch adapter) mid drive tray backplane and 2 x 3.5 inch rear drive backplane 1. backplane 3. backplane power cable (BP: BP1 to MB: BP1) 5. SAS cable (BP: A2 BP SAS to rear BP: J_SAS_1) 7. system board 9. SAS cable (BP: J_SAS_A0_B0 to mini PERC) 152 Installing and removing system components 2. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. SAS cable (BP: A1 BP SAS to mid BP: J_SAS_A1, J_SAS_B1) 6.
Figure 150. Cable routing – 12 x 3.5 inch drive backplane with 4 x 3.5 inch (4 x 2.5 inch adapter) mid drive tray backplane and 4 x 2.5 inch rear drive backplane 1. backplane 3. backplane power cable (BP: BP1 to MB: BP1) 5. SAS cable (BP: A2 BP SAS to rear BP: J_SAS_1) 7. system board 9. SAS cable (BP: J_SAS_A0_B0 to mini PERC) 2. backplane signal cable (BP: BPSIG1 to MB: BPSIG1) 4. SAS cable (BP: A1 BP SAS to mid BP: J_SAS_A1, J_SAS_B1) 6. mid drive tray backplane 8. rear drive backplane Figure 151.
3. backplane power cable (Mid BP: J_BP_PWR to MB) 5. system board 7. SAS cable (BP: J_SAS_A0_B0 to mini PERC) 4. SAS cable (BP: BP: A1 BP SAS to rear BP: J_SAS_A1, J_SAS_B1) 6. rear drive backplane Figure 152. Cable routing – 12 x 3.5 inch drive backplane with 4 x 2.5 inch rear drive backplane 1. backplane 3. backplane power cable (Mid BP: J_BP_PWR to MB) 5. system board 7. SAS cable (BP: J_SAS_A0_B0 to mini PERC) 154 Installing and removing system components 2.
Figure 153. Cable routing - 12x3.5-inch Hybrid backplane with NVMe U.2 SSD 1. drive backplane 3. backplane power cable 5. SAS cable (BP:BP_SAS_B1 to RAID controller [H330] at riser slot 3) - connects to drive 4, 5, 6, 7 7. Rear drive backplane 9. RAID controller [H740P] at riser slot 2 11. PCIe cable (BP:BP_PCIe_B to HOST card at riser slot 1) NVMe drive 10,11 2. backplane signal cable (BP:BP_SIG1 to MB: BP_SIG1) 4.
2. Use a plastic scribe to pry out the system battery. Figure 154. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 155. Installing the system battery Next steps 1. 2. 3. 4. 5. 6. 7. Install the expansion card riser 1A. If applicable, connect the cables to the expansion card(s).
Steps 1. Locate the USB port or USB memory key on the system board. To locate the USB port, see the internal USB memory key details section. 2. If installed, remove the USB memory key from the USB port. 3. Insert the replacement USB memory key into the USB port. Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a nonredundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 156. Removing a power supply unit blank Next steps Install the PSU blank.
Removing a power supply unit The procedure for removing AC and DC PSUs is identical. Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in Safety instructions. 2. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the strap on the PSU handle. 3.
Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 159. Installing a power supply unit Next steps 1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
Input requirements ● Supply voltage: –(48–60) V DC ● Current consumption: 32 A (maximum) Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Required wires ● One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
Figure 161. Removing the safety ground wire 1. #6-32 nut 3. grounding post 2. spring washer 4. safety ground wire Assembling DC input power wires Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
Figure 162. Assembling the DC Input Power Wires 1. DC wire RTN 3. captive screw (2) 5. DC power socket 2. DC power connector 4. rubber cap 6. DC wire –48 V Figure 163. Removing the DC Input Power Wires 1. wire RTN 3. captive screw (2) 5. DC power socket 2. DC power connector 4. rubber cap 6.
you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives. CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board. 1.
Next steps Install the system board. Installing system board Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the replacement system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the system. 2.
n. Power supply units 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3. Follow the procedure listed in After working inside your system. 4. Ensure that you: a. Use the Easy Restore feature to restore the Service Tag. For more information, see Restoring the Service Tag using Easy Restore on page 166. b.
Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag. Steps 1. Turn on the system. 2. Press F2 to enter System Setup. 3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click OK. 6.
Installing the TPM Steps 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board. 3. Press the plastic rivet until the rivet snaps into place. Figure 166. Installing the TPM 4. Replace the screw that secures the TPM to the system board. Next steps 1. Install the system board. 2. Follow the procedure listed in After working inside your system on page 33.
Initializing the TPM 2.0 for TXT users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. 6. Enter System Setup again. 7. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 8. Select the TPM Advanced Settings option. 9.
Figure 167. Removing left control panel Next steps Install the left control panel. Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system. 3. Connect the control panel cable to the system board connector and secure it using cable latch. 4.
Figure 168. Installing left control panel Next steps 1. Install the air shroud. 2. Install the cooling fan assembly. 3. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the cooling fan assembly. Steps 1. Disconnect the VGA cable from the system board. 2.
Figure 169. Removing right control panel Next steps Install the right control panel. Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable and VGA cable through the side wall of the system. 2. Align the control panel with the control panel slot on the system and attach the control panel to the system. 3. Connect the VGA cable to the system board. 4.
Figure 170. Installing right control panel Next steps 1. Install the cooling fan assembly. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system.
5 System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
6 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 29.
Table 29.
7 Getting help Temas: • • • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
● Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview ● Your system service tag to quickly access your specific hardware configuration and warranty information ● A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section.
