Users Guide
Table Of Contents
- Integrated Dell Remote Access Controller 9 Version 3.31.31.31 User's Guide
- Overview
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- How to use this guide
- Supported web browsers
- iDRAC licenses
- Licensed features in iDRAC9
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Contacting Dell
- Accessing documents from Dell support site
- Logging in to iDRAC
- Logging into iDRAC using OpenID Connect
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC as a local user using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Viewing system health
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Accessing iDRAC using SMCLP
- Secure default password
- Changing the default login password
- Enabling or disabling default password warning message
- IP Blocking
- Enabling or disabling OS to iDRAC Pass-through using web interface
- Enabling or disabling alerts using RACADM
- Setting up managed system
- Setting up iDRAC IP address
- Modifying local administrator account settings
- Setting up managed system location
- Optimizing system performance and power consumption
- Setting up management station
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Scheduling automatic firmware updates
- Updating device firmware using RACADM
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Backing up server profile
- Importing server profile
- Monitoring iDRAC using other Systems Management tools
- Support Server Configuration Profile — Import and Export
- Secure Boot Configuration from BIOS Settings or F2
- BIOS recovery
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- Cipher suite selection
- FIPS mode
- Configuring services
- Configuring TLS
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Configuring Asset Tracking
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and input output modules
- Checking the system for Fresh Air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing network interfaces available on host OS using RACADM
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot in RHEL 6
- Configuring serial terminal in RHEL 7
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- iDRAC user roles and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- System Lockdown mode
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Enabling or disabling smart card login
- Configuring Smart Card Login
- Using Smart Card to Login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- iDRAC 9 Group Manager
- Managing logs
- Monitoring and managing power
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Remote assigned Address and Persistence Policy behavior when iDRAC is set to Remote-Assigned Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- RAID Configuration Features
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID mode or HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Manage Preserved cache
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- BIOS Settings
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Using iDRAC Service Module
- Using USB port for server management
- Using Quick Sync 2
- Managing virtual media
- Installing and using VMCLI utility
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing System status
- Hardware trouble indicators
- Viewing system health
- Checking server status screen for error messages
- Restarting iDRAC
- Erasing system and user data
- Resetting iDRAC to factory default settings
- SupportAssist Integration in iDRAC
- Frequently asked questions
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting System Event Log and Lifecycle Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching servers remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
The vFlash SD card is locked when an operation is in-progress. For example, during an initialize operation.
SNMP authentication
Why is the message 'Remote Access: SNMP Authentication Failure' displayed?
As part of discovery, IT Assistant attempts to verify the get and set community names of the device. In IT Assistant, you have
the get community name = public and the set community name = private. By default, the SNMP agent community name for
iDRAC agent is public. When IT Assistant sends out a set request, the iDRAC agent generates the SNMP authentication error
because it accepts requests only from community = public.
To prevent SNMP authentication errors from being generated, you must enter community names that are accepted by the
agent. Since the iDRAC only allows one community name, you must use the same get and set community name for IT Assistant
discovery setup.
Storage devices
OpenManage Storage Management displays more storage devices than iDRAC while information for all the storage
devices connected to the system are not displayed. Why?
iDRAC displays information for only the Comprehensive Embedded Management (CEM) supported devices.
In MX platforms with HBA 330MMZ and two IOMs, EEMI message for the IOM removal is generated with the id
ENC42, however, EEMI message (ENC41) for IOM restoration is not generated.
To confirm restoration of the IOM in iDRAC web interface:
1. Go to Storage > Overview > Enclosures
2. Select the enclosure.
3. Under Advanced Properties, ensure that the value for Redundant Path is set to Present, then IOM restoration is
confirmed.
iDRAC Service Module
Before installing or running the iDRAC Service Module, should the OpenManage Server Administrator be
uninstalled?
No you do not have to uninstall Server Administrator. Before you install or run the iDRAC Service Module, make sure that you
have stopped the features of Server Administrator that the iDRAC Service Module provides.
How to check whether iDRAC Service Module is installed in the host operating system?
To know if the iDRAC Service Module is installed on the system,
● On systems running Windows:
Open the Control Panel, verify if iDRAC Service Module is listed in the list of installed programs displayed.
● On systems running Linux:
Run the command rpm —qi dcism. If the iDRAC Service Module is installed, the status displayed is installed.
● On systems running ESXi: Run the command esxcli software vib list|grep -i open on the host. iDRAC
Service module is displayed.
NOTE:
To check if the iDRAC Service Module is installed on Red Hat Enterprise Linux 7, use the systemctl status
dcismeng.service command instead of the init.d command.
How to check the version number of the iDRAC Service Module installed in the system?
To check the version of the iDRAC Service Module in the system, do any of the following:
● Click Start > Control Panel > Programs and Features. The version of the installed iDRAC Service Module is listed in the
Version tab.
● Go to My Computer > Uninstall or change a program.
What is the minimum permission level required to install the iDRAC Service Module?
To install the iDRAC Service Module, you must have administrator level privileges.
Frequently asked questions
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