Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual About Your System Using the System Setup Program Installing System Components Troubleshooting Your System Running the System Diagnostics Jumpers and Connectors Getting Help Glossary Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Back to Contents Page About Your System Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Back-Panel Features and Indicators Power Indicator Codes NIC Indicator Codes LCD Status Messages System Messages Warning Messages Diagnostics Messages Alert Messages This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system
the remote access controller (RAC) card. See the BMC User's Guide for more information on setup and use of BMC. This keystroke enters the SAS Configuration Utility. See your SAS controller User's Guide for more information. If you have the optional battery-cached SAS RAID controller, this keystroke enters the RAID configuration utility. For more information, see the documentation for your SAS controller card.
Hard-Drive Indicator Codes The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off. Figure 1-2.
7 system identification button 8 9 system status indicator connector 10 LOM4 connector (Gb/10Gb)1 system status indicator 11 LOM3 connector (Gb/10Gb)a 12 LOM2 connector (Gb) 13 LOM1 connector (Gb) 14 2.
1 link indicator 2 activity indicator Table 1-5. NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid link partner on the network. Activity indicator is amber blinking Network data is being sent or received. LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.
E1227 Linear PwrGd Linear voltage regulator(s) has failed. Represents status of multiple voltage regulators used in the video and LOM circuitry. See Getting Help. E1229 CPU # VCORE Processor # VCORE voltage regulator has failed. See Getting Help. E122A CPU VTT PwrGd Processor # VTT voltage has exceeded the allowable voltage range See Getting Help. E122D CPU # VDDIO Processor # VDDIO voltage has exceeded the allowable voltage range See Getting Help. 1.
on a component that resides in the specified slot. If the problem persists, the riser card or system board is faulty. See Getting Help. E1714 Unknown Err The system BIOS has determined that there has been an error in the system, but is unable to determine its origin. See Getting Help. E171F PCIE Fatal Err B## D## F## The system BIOS has reported a PCIe fatal error on a component that resides in PCIe configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion cards.
I1910 Intrusion System cover has been removed. Information only. I1911 >3 ERRs Chk Log LCD overflow message. Check the SEL for details on the events. A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message. I1912 SEL Full System Event Log is full of events, and is unable to log any more events. Clear the log by deleting event entries. I1915 Video Off The video has been turned off by the RAC remote user.
Configuration. Please wait... detected and is being processed. BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update. If problem persists, see Getting Help. Caution! NVRAM_CLR jumper is installed on system board. NVRAM_CLR jumper is installed. CMOS has been cleared. Remove NVRAM_CLR jumper. See Figure 6-1 for jumper location. CPUs with different cache sizes detected! Microprocessors with different cache sizes are installed.
PCIe Training Error: Integrated device The specified PCIe device is faulty or improperly installed. For a SAS controller daughter card, reseat the card in the dedicated PCIe connector. See Installing a SAS Controller Daughter Card. If the problem persists, see Getting Help. PCIe Training Error: Slot n Faulty or improperly installed PCIe card in the specified slot. Reseat the PCIe card in the specified slot number. See Expansion Cards. If the problem persists, see Getting Help.
drive, a message will warn you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system. For more information, see the documentation that accompanied the operating system or application. Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section.
Back to Contents Page Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2007-2009 Dell Inc.
Back to Contents Page Running the System Diagnostics Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options If you experience a problem with your system, run the diagnostics before calling for technical assistance.
Click the testing option in the Main Menu window. Table 5-1 provides a brief explanation of testing options. Table 5-1. System Diagnostics Testing Options Testing Option Function Express Test Performs a quick check of the system. This option runs device tests that do not require user interaction. Use this option to quickly identify the source of your problem. Extended Test Performs a more thorough check of the system. This test can take an hour or longer. Custom Test Tests a particular device.
Back to Contents Page Getting Help Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Contacting Dell Contacting Dell For customers in the United States, call 800-W W W-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
Back to Contents Page Glossary Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system's RAM is usually made up entirely of DRAM chips. DVD — Digital versatile disc. ECC — Error checking and correction. EEPROM — Electronically erasable programmable read-only memory. EMC — Electromagnetic compatibility. EMI — Electromagnetic interference. ERA — Embedded remote access.
LAN — Local area network. A LAN is usually confined to the same building or a few nearby buildings, with all equipment linked by wiring dedicated specifically to the LAN. lb — Pound(s). LCD — Liquid crystal display. LED — Light-emitting diode. An electronic device that lights up when a current is passed through it. LGA—Land grid array. A type of processor socket. Unlike the PGA, the LGA interface has no pins on the chip; instead, the chip has pads that contact pins on the system board.
readme file — A text file, usually shipped with software or hardware, that contains information supplementing or updating the product's documentation. read-only file — A read-only file is one that you are prohibited from editing or deleting. ROM — Read-only memory. Your system contains some programs essential to its operation in ROM code. A ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system's boot routine and the POST.
Windows Powered — A Windows operating system designed for use on NAS systems. For NAS systems, the Windows Powered operating system is dedicated to file service for network clients. Windows Server 2003 — A set of Microsoft software technologies that enable software integration through the use of XML Web services. XML Web services are small reusable applications written in XML that allow data to be communicated between otherwise unconnected sources. XML — Extensible Markup Language.
Back to Contents Page Installing System Components Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Recommended Tools Inside the System Front Bezel Opening and Closing the System Hard Drives Replacing a Hard-Drive Carrier Power Supplies Internal SD Card System Fans SAS Controller Daughter Card RAID Battery Configuring the Boot Device Internal USB Memory Key Connector Expansion Cards Cooling Shrouds Fan Brackets Expansion-Card Risers RAC Card LOM Daughter Card Optical Drive System Memory Integrated NIC
Recommended Tools You may need the following items to perform the procedures in this section: l Key to the system keylock l #1 and #2 Phillips screwdrivers l T-10 Torx driver l Wrist grounding strap Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 3-2. Control Panel LCD With Bezel Installed 1 bezel 2 control panel LCD Removing the Front Bezel 1. Using the system key, unlock the bezel. 2. Press the tab at the left end of the bezel. 3. Rotate the left end of the bezel away from the system to release the right end of the bezel. 4. Pull the bezel away from the system. See Figure 3-3. Figure 3-3. Removing the Front Bezel 1 bezel lock 2 bezel Replacing the Front Bezel To replace the front bezel, perform the above steps in reverse.
To upgrade or troubleshoot the system, remove the system cover to gain access to internal components. 1. Unless you are installing a hot-plug component such as a cooling fan or power supply, turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. To remove the system cover, turn the latch release lock counter-clockwise to the unlocked position. See Figure 3-4. 3. Lift up on the latch on top of the system. See Figure 3-4. 4.
Removing a Drive Blank NOTICE: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. If you remove a hard-drive carrier from the system and do not reinstall it, you must replace the carrier with a drive blank. Remove the drive blank as you would the 2.5-inch hard drive carrier: 1. Remove the front bezel, if attached. See Removing the Front Bezel. 2. Open the drive blank release handle to release the blank. See Figure 3-5. 3.
1 hard drive 2 drive carrier 3 drive carrier release handle 3. 4. Install the hot-plug hard drive. a. Open the handle on the hard-drive carrier. b. Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. c. Close the handle to lock the drive in place. Replace the front bezel, if it was removed in step 1. Replacing a Hard-Drive Carrier Two versions of hard-drive carriers are used with your system.
1 screws (4) 2 drive carrier 3 hard drive Power Supplies Your system supports one or two power supplies rated at an output of 700 W. If only one power supply is installed, it must be installed in the left power supply bay (PS1). If two power supplies are installed, the second power supply provides hot-pluggable power redundancy. In redundant mode, the system distributes the power load across both power supplies to maximize efficiency.
1 locking tab 3 power-supply handle 2 cable retention bracket Replacing a Power Supply 1. With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-7. 2. Rotate the handle down until it is completely flush with the power-supply faceplate and the orange snap engages. See Figure 3-7. 3. Connect the power cable to the power supply. a.
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See Opening the System. 3. Locate the SD card at the top of riser 1, push down on the card to release it, and pull the card from the card slot. See Figure 3-8. 4. Close the system. See Closing the System. Figure 3-8.
NOTICE: The system fans are hot-pluggable. To maintain proper cooling while the system is on, replace only one fan at a time. 1. Open the system. See Opening the System. Use caution when handling the fan until the fan blades stop spinning. 2. Raise the fan handle and pull the fan straight up from the fan bracket to clear the chassis. See Figure 3-9. Figure 3-9. Removing and Installing a Cooling Fan 1 fan 1 2 fan 4 3 fan release handle 4 fan bracket Replacing a Cooling Fan 1.
1 SAS controller daughter card 2 sideplane 3 SAS controller daughter card socket 4 release tab 5 RAID battery connector (battery-cached SAS RAID controller only) 6 cutout 7 SAS cable (1) 5. 8 SAS connector(s) (1 or 2) (only SAS 0 used) Attach one end of the interface cable to connector 0 on the SAS controller and the other end to the backplane SAS connector. See Figure 3-11. NOTE: Be sure to connect the cable according to the connector labels on the cable. The cable is not operational if reversed.
RAID Battery The information in this section applies only to systems with the optional battery-cached SAS controller daughter card. Installing a RAID Battery 1. Insert the RAID battery into the battery carrier. See Figure 3-12. 2. Locate the battery bay to the right of the SAS daughter card on top of the hard drive bays. 3.
Installing the Optional Internal USB Memory Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
The expansion card slots are on separate buses. To identify expansion slots, see Expansion-Card Riser-Board Components and PCIe Buses. Expansion Card Installation Guidelines Observe the following notes and guidelines regarding the expansion-card slots: l The expansion-card slots are not hot-pluggable. l Although slot 2 is physically a PCIe x8 connector, it functions only as a PCIe x4 lane slot. l Slots 1 and 3 support full-length expansion cards; slots 2 and 4 support half-length expansion cards.
1 front card guide 2 expansion card 3 expansion-card connector 4 card-edge connector 5 expansion-card guide latch 4. 5. Remove the expansion card: a. Open the expansion-card latch at the back of the system chassis. See Figure 3-14. b. Grasp the expansion card by its top corners, and carefully pull the card from the expansion-card connector. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.
1 pin collar (2) 2 processor cooling shroud 3 memory module cooling shroud ("A") 4 release tabs 5 memory module cooling shroud ("B") 6 pin collar (2) 7 mounting pins (6) 8 mounting pins on fan brackets (2) Removing the Processor Cooling Shroud 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See Opening the System. 3.
3. Lower the left ("A") memory module shroud over the "A" memory modules and press down lightly to latch the shroud to the processor cooling shroud. 4. Close the system. See Closing the System. 5. Reconnect the system to the electrical outlet and turn on the system and attached peripherals. Fan Brackets Removing the Fan Brackets CAUTION: Many repairs may only be done by a certified service technician.
4. Reinstall the cooling shrouds. See Cooling Shrouds. 5. Reinstall the expansion-card riser 2. See Replacing Expansion-Card Riser 2. 6. Reinstall the expansion cards from riser 2. See Installing an Expansion Card. 7. If applicable, reinstall the SAS controller daughter card. See Installing a SAS Controller Daughter Card. 8. Close the system. See Closing the System. Expansion-Card Risers Removing Expansion-Card Riser 1 CAUTION: Many repairs may only be done by a certified service technician.
Removing Expansion-Card Riser 2 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-19. Removing and Replacing the Riser 2 Board 1 expansion-card bracket 2 riser 2 board 3 Phillips screw 4 tab slot (4) 5 tab hook (4) 5. Remove the expansion-card riser board: a. Using a Phillips screwdriver, remove the securing screw from the assembly. See Figure 3-19. b. Slide the riser board off of the four securing tab hooks. c. Lift the riser board from the bracket. Replacing the Riser 2 Board on the Expansion-Card Bracket 1.
5. Disconnect the two short ribbon cables to the RAC card. See Figure 3-20. Figure 3-20. Removing and Installing a RAC Card 1 standoff holes (2) 2 RAC-card connectors (2) 3 RAC-card cables (2) 4 RAC card 5 support standoff 6 cutout 7 retention standoffs (2) 6. Pull back slightly on one of the blue retention standoff tabs and gently work the edge of RAC card off of the standoff. Repeat for the other retention standoff. 7.
standoffs. See Figure 3-20. When the front of the card is fully seated, the plastic standoff snaps over the edge of the card. 9. Connect the two short ribbon cables to the RAC card and the system board. See Figure 6-2 for the connector locations NOTICE: Be careful when attaching cables to the system board that you do not damage the surrounding system board components. a. Connect one cable to connector 1 on the RAC card and to RAC_CONN1 on the system board. b.
Replacing the LOM Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 3-22. Removing and Installing the Optical Drive Tray 1 optical drive 2 optical-drive interface cable 3 power cable 4 optical-drive release tab 5 optical-drive tray Figure 3-23.
1 optical drive 2 optical drive carrier Installing an Optical Drive Into the Optical Drive Tray 1. With the optical drive at a slight angle to the drive tray, lower the right side of the optical drive down onto the right side of the drive tray. See Figure 324. 2. Lower the left side of the optical drive and press the drive down into the tray until it snaps into place.
8 GB 2 GB 12 GB 2 GB 1 GB 16 GB 2 GB 2 GB 24 GB 2 GB 2 GB 1 GB 32 GB 2 GB 2 GB 2 GB 16 GB 4 GB 24 GB 4 GB 2 GB 32 GB 4 GB 4 GB 48 GB 4 GB 4 GB 2 GB 64 GB 4 GB 4 GB 4 GB 32 GB 8 GB 48 GB 8 GB 4 GB 64 GB 8 GB 8 GB 96 GB 8 GB 8 GB 4 GB 128 GB 8 GB 8 GB 8 GB Memory Sparing Support Memory sparing is supported in systems that have one of the fully populated memory configurations shown in Table 3-1.
NOTICE: Never remove the memory cooling shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4. Locate the memory module sockets on the system board. See Figure 6-2. CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow time for the DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM components. 5.
3. Remove the memory cooling shroud. See Removing the Memory Module Cooling Shrouds. NOTICE: Never remove the memory cooling shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 4. Locate the memory module sockets on the system board. See Figure 6-2. CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow the DIMMs to cool before handling them.
12. Position your thumb firmly over the socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-27. Figure 3-26. Installing and Removing the Heat Sink 1 heat sink 2 heat-sink retention screws (2) 13. Rotate the processor shield upward and out of the way. 14. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
a. If the release lever on the processor socket is not positioned all the way up, move it to that position. b. With the processor and the socket keys aligned, set the processor lightly in the socket. NOTICE: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. c. d. 4. Close the processor shield. See Figure 3-27.
1 positive side of battery connector 2 system battery 3 negative side of battery connector 3. Locate the battery socket. See System Board Connectors. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery.
Installing the Sideplane Board 1. Insert the sideplane board into sideplane slots along the left wall of the chassis and lower the sideplane board so that the pin collars connect with the two pins on the system board. Press the sideplane down until sideplane connector is fully seated into the system board connector. See Figure 3-29. 2. Reattach the control panel cable to the sideplane board. 3. Replace the storage controller daughter card. See Installing a SAS Controller Daughter Card. 4.
7. Disconnect the power cable from the backplane connector. 8. Disconnect the optical drive power cable from the backplane connector. 9. Remove the sideplane board. See Removing the Sideplane Board. 10. Remove the SAS/SATA backplane board: a. Pull the backplane board release pin. See Figure 3-30. b. While pulling the release pin, tilt the backplane board toward the back of the system. c. Lift the backplane board from its securing tabs and remove the backplane board from the chassis.
NOTE: The control panel assembly consists of two separate modules—the display module and the control panel circuit board. Use the following instructions to remove and install either module. Removing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4. Connect the display module cable to the control panel board. See Figure 3-31. 5. Connect the control panel cable to the control panel board. See Figure 3-31. 6. Close the system. See Closing the System. 7. Reconnect the system to the power source and turn on the system and attached peripherals. 8. If applicable, install the bezel. System Board Removing the System Board CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-32. System Board Removal 1 system-board tray riser release pin 2 system board 3 system-board tray 4 system-board securing tabs Installing the System Board 1. Lower the system-board tray until the tray sits flat on the bottom of the chassis. 2. Align the back connectors on the system board with the cutouts in the back of the chassis, and ensure the system-board tray is square with the chassis so that the securing tabs on the chassis fully insert into system- board securing slots.
Back to Contents Page Jumpers and Connectors Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual System Board Jumpers System Board Connectors SAS/SATA Backplane Board Connectors Sideplane Board Connectors Expansion-Card Riser-Board Components and PCIe Buses Disabling a Forgotten Password CAUTION: Many repairs may only be done by a certified service technician.
System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of system board connectors. Figure 6-2. System Board Connectors Table 6-2.
25 A1 First memory module slot (processor 1) 26 A2 Second memory module slot (processor 1) 27 A3 Third memory module slot (processor 1) 28 A4 Fourth memory module slot (processor 1) 29 A5 Fifth memory module slot (processor 1) 30 A6 Sixth memory module slot (processor 1) 31 A7 Seventh memory module slot (processor 1) 32 A8 Eighth memory module slot (processor 1) 33 FAN5 System cooling fan 34 FAN6 System cooling fan SAS/SATA Backplane Board Connectors Figure 6-3 shows the location of the
1 control panel (CTR_PNL) 2 SAS controller daughter card (INT_STORAGE) 3 chassis intrusion switch (INTRUSION) 4 pin collars (2) 5 system board connector Expansion-Card Riser-Board Components and PCIe Buses Figure 6-5 and Figure 6-6 show the components on the PCIe expansion-card riser boards, including the expansion-card slots and buses. Figure 6-5.
6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Open the system. See Opening and Closing the System. 8. Install the jumper plug on the password jumper. 9. Lower the memory module shroud. 10. Close the system. 11. Reconnect your system and peripherals to their electrical outlets, and turn on the system. 12. Assign a new system and/or setup password.
Back to Contents Page Using the System Setup Program Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Entering the System Setup Program System Setup Options System and Setup Password Features Disabling a Forgotten Password Baseboard Management Controller Configuration After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable. Table 2-2. System Setup Program Options Option Description System Time Sets the time on the system's internal clock.
Option Description System Memory Size Displays the amount of system memory. System Memory Type Displays the type of system memory. System Memory Speed Displays the system memory speed. Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run at system boot. Options are Enabled and Disabled. Redundant Memory Enables or disables the redundant memory feature.
Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Table 2-5. Integrated Devices Screen Options Option Description Integrated SAS/RAID Controller (Enabled default) Enables or disables the integrated SAS controller. Optical Drive Controller (On default) Enables or disables the integrated optical drive controller. User Accessible USB Ports (All Ports On default) Enables or disables the system's user accessible USB ports.
NOTE: See Using the Setup Password for instructions on assigning a setup password and using or changing an existing setup password. Password Status Setting the Setup Password option to Enabled prevents the system password from being changed or disabled at system start-up. To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked.
Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection. To change or delete an existing password, you must know the password (see Deleting or Changing an Existing System Password).
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message showing the number of unsuccessful attempts and that the system has halted and will shut down. This message can alert you to an unauthorized person attempting to use your system.
3. If you want to assign a new setup password, perform the steps in Assigning a Setup Password. Disabling a Forgotten Password See Disabling a Forgotten Password. Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely.
Back to Contents Page Troubleshooting Your System Dell™ PowerEdge™ R805 Systems Hardware Owner's Manual Safety First—For You and Your System Start-Up Routine Checking the Equipment Troubleshooting Basic I/O Functions Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting System Memory Troubleshooting an SD Card or Internal USB Key Troubleshooting an Optical
Table 4-2.
Troubleshooting the Keyboard Problem l System message indicates a problem with the keyboard l Keyboard is not functioning properly Action 1. Enter the System Setup program and ensure that the USB ports are enabled. See Using the System Setup Program. 2. Examine the keyboard and its cable for signs of damage. 3. Swap the faulty keyboard with a working keyboard. If the problem is resolved, replace the faulty keyboard. 4. Run the appropriate online diagnostic test.
1. Enter the System Setup program and ensure that the serial port is enabled, and the serial port/COM ports are configured appropriately for any applications you are using. See Using the System Setup Program. 2. If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require. 3. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics.
If the problem persists, see Getting Help. Troubleshooting a NIC Problem l NIC cannot communicate with network. Action 1. Run the appropriate online diagnostic test. See Running the System Diagnostics. 2. Check the appropriate indicator on the NIC connector. See NIC Indicator Codes. l If the link indicator does not light, check all cable connections. l If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable.
If the system does not start properly, see Getting Help. 7. If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See Installing an Expansion Card. 8. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics. If the tests fail, see Getting Help. Troubleshooting a Damaged System Problem l System was dropped or damaged. Action CAUTION: Many repairs may only be done by a certified service technician.
4. Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery. See System Battery. If the problem is not resolved by replacing the battery, see Getting Help. NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.
Troubleshooting a Fan Problem l System-status indicator is amber. l Systems management software issues a fan-related error message. l Front panel LCD indicates a problem with the fan. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
If you receive any other system message that indicates a nonspecific memory problem, continue to the next step. 4. Enter the System Setup program and check the system memory setting. See Using the System Setup Program. Make any changes to the memory settings, if needed. If the installed memory does not match the amount of memory shown in the System Setup program, proceed to the next step. If the memory settings and installed memory indicate no problems, proceed to step 12. 5.
5. 6. Close the system. See Opening and Closing the System. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, proceed to the next step. 7. Repeat step 2 and step 3. 8. Insert a different SD card or USB key that you know works properly. 9. Close the system. See Opening and Closing the System. 10. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
Action 1. Remove the tape cartridge you were using when the problem occurred, and replace it with a tape cartridge that you know works. 2. Ensure that the SCSI or SAS device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software documentation. 4.
5. If your system has the optional battery-cached SAS RAID controller daughter card, perform the following steps. a. Restart the system and press to enter the host adapter configuration utility program. See the documentation supplied with the host adapter for information about the configuration utility. 6. b. Ensure that the hard drive has been configured correctly for the RAID. c. Exit the configuration utility and allow the system to boot to the operating system.
5. Remove the bezel. See Removing the Front Bezel. 6. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 7. Open the system. See Opening and Closing the System. 8. Ensure that the controller card is firmly seated in its connector. See SAS Controller Daughter Card. 9. If present, ensure that the RAID battery is properly installed and connected. 10.
14. For each expansion card you removed in step 10, perform the following steps: a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b. Open the system. See Opening and Closing the System. c. Reinstall one of the expansion cards. d. Close the system. See Opening and Closing the System. e. Run the appropriate diagnostic test. If the tests fail, see Getting Help.
