Dell PowerEdge R820 Owner's Manual Regulatory Model: E21S Series Regulatory Type: E21S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators....................................................................................................................... 9 LCD Panel Features.................................................................................................................................................10 Home Screen..............................
UEFI Boot Menu............................................................................................................................................... 30 Embedded System Management............................................................................................................................30 iDRAC Settings Utility..............................................................................................................................................
Removing The Cooling-Fan Assembly..............................................................................................................60 Installing The Cooling-Fan Assembly............................................................................................................... 61 Internal USB Memory Key (Optional)..................................................................................................................... 62 Replacing The Internal USB Key...............................
Installing The Hard-Drive Backplane............................................................................................................. 103 Control Panel Assembly........................................................................................................................................104 Removing The Control-Panel Assembly.........................................................................................................104 Installing The Control-Panel Assembly....................
Disabling A Forgotten Password.......................................................................................................................... 124 7 Technical Specifications....................................................................................................... 125 8 System Messages...................................................................................................................131 LCD Messages........................................................................
1 About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features And Indicators—16 Hard Drive System Item Indicator, Button, or Connector 1 Power-on indicator, power button Icon Description The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, Button, or Connector Icon Description 5 LCD menu buttons Allows you to navigate the control panel LCD menu. 6 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so on as per your need. 7 LCD panel Displays system ID, status information, and system error messages. The LCD lights blue during normal system operation.
Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: • • • • Press once to increase scrolling speed Press again to stop Press again to return to default scrolling speed Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system.
Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts.
Drive-Status Indicator Pattern (RAID Only) Condition Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three Rebuild aborted seconds, amber three seconds, and off six seconds Back-Panel Features And Indicators Figure 4. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (2) Allows you to connect a PCI Express expansion card. 2 USB connectors (2) Allows you to connect USB devices to the system.
Item Indicator, Button, or Connector Icon Description 8 System identification connector Allows you to connect the optional system status indicator assembly through the optional cable management arm. 9 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again.
Indicator Indicator Code Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received. Power Indicator Codes Each AC power supply has an illuminated translucent handle and each DC power supply (when available) has an LED that serves as an indicator to show whether power is present or whether a power fault has occurred. Figure 6. AC Power Supply Status Indicator 1.
Power Indicator Pattern Condition Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown.
Using The System Setup and Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Opens the System Setup page. Enters System Services and starts Lifecycle Controller, which supports systems management features such as operating system deployment, hardware diagnostics, firmware updates, and platform configuration, using a graphical user interface.
You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.
System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
Menu Item Description System Manufacturer Displays the name of the system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage.
Menu Item Description Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket, increasing cache performance between the sockets or work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled. Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.
SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, or AHCI. By default, Embedded SATA is set to AHCI Mode. Port E Auto enables BIOS support for the device attached to SATA port E. By default, Port E is set to Auto. Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
Menu Item Description Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option is set to On. NOTE: This option is displayed only if IDSDM is installed on the system board. Internal SD Card Redundancy If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.
Menu Item Description NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device. Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 11520.
Menu Item Description Memory Operating Voltage Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the number of DIMMs installed. By default, the Memory Operating Voltage option is set to Auto. Collaborative CPU Performance Control When set to Enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC). By default, the option is set to Disabled.
Menu Item Description AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last. AC Power Recovery Delay Allows you to set how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Recovery Delay option is set to Immediate.
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password and/or Setup Password. If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system. To assign a system and/or setup password: 1.
7. Press to return to the System BIOS screen. Press again, and a message prompts you to save the changes. NOTE: You can disable password security while logging on to the system. To disable the password security, turn on or reboot your system, type your password and press . Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2.
To enter the Boot Manager: 1. Turn on or restart your system. 2. Press after you see the following message: = UEFI Boot Manager If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again. Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field. Down arrow Moves to the next field.
UEFI Boot Menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press . Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From File Sets a one-time boot option not included in the boot option list.
3. Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields. 4. Click Back → Finish → Yes.
Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T8, T10, and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • AMP 90871-1 hand-crimping tool or equivalent • Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, i
Figure 8. Removing and Installing the Front Bezel 1. 3. release latch front bezel 2. 4. keylock locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.
4. Grasp the cover on both sides and carefully lift the cover away from the system. Figure 9. Opening and Closing the System 1. 3. system cover latch release lock 2. latch Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to move the cover into the closed position. 4.
Figure 10. Inside a Two-Processor System 1. 3. 5. 7. 9. 11. 13. 15. 36 cooling-fan assembly heat sink for processor 1 cable securing guide integrated storage controller card expansion-card riser 2 QPI connectors heat sink for processor 2 hard-drive backplane 2. 4. 6. 8. 10. 12. 14.
Figure 11. Inside a Four-Processor System 1. 3. heat sink for processor 4 heat sink for processor 3 2. 4. DIMMs (24) processor expansion module Processor Expansion Module A processor expansion module (PEM) is present only in systems with four processors. Removing the Processor Expansion Module CAUTION: Many repairs may only be done by a certified service technician.
4. Holding the release lever and a support pin, lift the PEM away from the chassis. CAUTION: Never operate a two-processor system without the cooling shroud. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 5. If you are removing the PEM permanently, install a filler bracket over the QPI connector and install a cooling shroud.
8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 12. Removing and Installing the Processor Expansion Module 1. 3. 5. 7. alignment guide (left) support pins (2) QPI connector processor expansion module power connectors 2. 4. 6.
Figure 13. Removing and Installing the Processor Expansion Module Filler Bracket 1. 3. 5. filler bracket notches (2) QPI connector 2. 4. tabs (2) standoffs (2) Installing The Processor Expansion Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
13. Run the system diagnostics to verify that the new processors operate correctly. See Using System Diagnostics for available diagnostic tests. Cooling Shroud A cooling shroud is present only in a two-processor configuration. Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 1. Align the tabs on the cooling shroud with the securing slots on either side of the chassis. 2. Lower the cooling shroud into the chassis until it is firmly seated. 3. Close the system. 4. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
System Memory Your system supports DDR3 unbuffered ECC DIMMs (ECC UDIMMs), registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). It supports DDR3 and DDR3L voltage specifications. NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Figure 16.
Figure 17.
channel 3: slots D4, D8, and D12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel 1.5 V 1.
NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC. The following sections provide additional slot population guidelines for each mode. Advanced ECC (Lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs.
NOTE: 1R, 2R, 4R, and 8R in the following tables indicate single-, dual-, quad-, and octal-rank DIMMs. Table 1.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed 2R x4, 1866 MT/s DIMM Slot Population NOTE: 16 GB DIMMs must be installed in the slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in slots A5, A6, B5 and B6.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 64 2 32 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8, C1, C2, C3, C4, C5, C6, C7, C8, D1, D2, D3, D4, D5, D6, D7, D8 96 2 48 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12, C1, C2, C3, C4, C5, C6, C7, C8, C9, C10, C11, C12, D1, D2, D3, D4, D5, D6, D7, D8,
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 768 32 24 4R, x4, 1333 MT/s 4R, x4, 1600 MT/s 4R x4, 1866 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6, C1, C2, C3, C4, C5, C6, D1, D2, D3, D4, D5, D6 1024 32 32 4R, x4, 1333 MT/s 4R, x4, 1600 MT/s 4R x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8, C1, C2, C3, C4, C5, C6, C7, C8, D1, D2, D3, D4, D5, D6, D7, D8 1536 32 48 4R, x4, 1333 MT/s 4R, x4, 1600 M
5. To release the memory-module blank from the socket, simultaneously press the ejectors on both ends of the memory module socket. CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts. To avoid damaging the memory module, handle only one memory module at a time. Figure 18. Ejecting The Memory Module 1. 3. 6. memory module memory-module socket 2.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
10. Close the system. 11. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. 12. Press to enter the System Setup, and check the memory settings. The system should have already changed the value to reflect the newly installed memory. 13. If the value is incorrect, one or more of the memory modules may not be installed properly.
Installing A 2.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal.
CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive backplane. CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
3. screws (4) Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
10. If applicable, install the front bezel. Figure 24. Removing and Installing the Optical Drive 1. 3. optical drive release tab 2. power and data cable Installing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. WARNING: Do not operate the system without the cooling fans or the cover.
Installing The Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Align the connector on the fan with the fan connector on the system board. 2.
4. Lift the cooling-fan assembly out of the chassis. Figure 26. Removing and Installing the Cooling-Fan Assembly 1. 3. 5. cooling-fan assembly release levers (2) cooling-fan connectors (6) 2. 4. cooling fans (6) guide pins (2) Installing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician.
Internal USB Memory Key (Optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup. To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup.
Expansion Cards And Expansion-Card Risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion Cards Installation Guidelines The following PCI Express Generation 3 expansion cards are supported.
Card Priority 8 Card Type Fibre Channel 8 Gb Dual Port 9 Fibre Channel 8 Gb Single Port Form Factor Slot Priority Max Allowed Low Profile 3, 4, 5 2 Full Height 6, 2, 1 3 Low Profile 3, 4, 5 2 Full Height 6, 2, 1 3 Low Profile 3, 4, 5 3 10 Fibre Channel 4 Gb Single/Dual Port Full Height 6, 2, 1 3 11 1 Gb NICs Low Profile 3, 4 2 Full Height 6, 2, 1 3 12 External Non-RAID Controller Full Height 7, 2, 1, 6 3 13 PCIe SSD card Full Height 6, 1, 2, 7 2 Full Height (Lo
10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 28. Removing and Installing an Expansion Card From the Expansion-Card Riser 1 1. 3. 5. expansion-card riser expansion-card holder expansion-card riser latch 2. 4.
Figure 29. Closing the Expansion Card Holder on the Expansion-Card Riser 1 1. 3. expansion card expansion-card holder 2. 4. expansion-card riser grooves (2) Figure 30. Removing and Installing an Expansion Card From the Expansion-Card Riser 2 1. 3. 66 expansion-card riser expansion card 2. 4.
Installing An Expansion Card Into The Expansion-Card Riser 1 Or 2 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
7. 68 Close the system.
8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing a Half-Height Expansion-Card From the Expansion-Card Riser 3 1. 3. expansion card expansion-card connector 2. 4.
Figure 32. Removing and Installing a Full-Height Expansion Card From the Expansion-Card Riser 3 1. 3. grooves (2) tab 2. 4. expansion-card holder expansion card Installing An Expansion Card Into The Expansion-Card Riser 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
8. If applicable, connect any cables to the expansion card. 9. Close the system. 10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 11. Install any device drivers required for the card as described in the documentation for the card. Removing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician.
3. Holding the touch points, lift the expansion-card riser from the riser connector on the system board. Figure 33. Removing and Installing the Expansion Card Riser 1 1. 3. 5. 72 touch points (2) riser guide-back (right) connector 2. 4. 6.
Figure 34. Connectors on the Expansion-Card Riser 1 1. expansion-card connector (slot 1) 2. expansion-card connector (slot 2) 2. 4. 6. touch points (2) riser guide-back (left) riser guide-front Figure 35. Removing and Installing the Expansion-Card Riser 2 1. 3. 5.
Figure 36. Connectors on the Expansion-Card Riser 2 1. 3. expansion-card connector (slot 3) expansion-card connector (slot 5) 2. expansion-card connector (slot 4) 2. 4. 6. touch points (2) riser guide-back (bottom) riser guide-front (bottom) Figure 37. Removing and Installing the Expansion Card Riser 3 1. 3. 5. 7.
Figure 38. Connectors on the Expansion Card Riser 3 1. 3. chassis intrusion switch expansion-card connector (slot 7) 2. expansion-card connector (slot 6) 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician.
Replacing An SD vFlash Card 1. Locate the vFlash media slot on the front of the system. 2. To remove the installed SD vFlash card, push inward on the card to release it, and pull the card from the card slot. Figure 39. Removing and Installing the SD vFlash Card 1. 3. SD vFlash card 2. SD vFlash card slot To install the SD vFlash card, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4.
7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 40. Removing and Installing the Internal Dual SD Module 1. 3. 5. blue pull tab SD card 2 dual SD module connector 2. 4. 6. SD card 1 dual SD module retention tab Installing the Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician.
Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 42. Removing and Installing the Integrated Storage Controller Card 1. 3. 5. storage-controller card riser card 3 storage-controller connector 2. 4. expansion-card latch cables (2) 2. SAS connectors (2) Figure 43. Connectors on the Integrated Storage Controller Card 1.
Figure 44. Cable Routing for the Integrated Storage Controller Card 1. 3. cable securing bracket SAS cables (2) 2. cable securing guide Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
8. Lift the network daughter card out of the chassis. Figure 45. Removing and Installing the PCH Shroud 1. screws (3) 2. PCH shroud 2. 4. 6. connector on the system board touch point slot for RJ-45 connectors in the back panel Figure 46. Removing and Installing the Network Daughter Card 1. 3. 5.
Installing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
4. If applicable, remove the cooling shroud or the processor expansion module. NOTE: To remove processor 3 or processor 4, ensure that you lift the release lever on the processor expansion module before proceeding. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
9. Similarly, position your thumb firmly over the processor socket-release lever near the lock icon and release the lever from the locked position by pushing down and out from under the tab. Rotate the lever 90 degrees upward. Figure 48. Processor Shield Opening and Closing Lever Sequence 1. 3. 5. close-lock symbol processor open-lock symbol 2. 4. processor socket-release lever processor socket-release lever 10. Rotate the processor shield upward and out of the way.
11. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Figure 49. Removing and Installing a Processor 1. 3. 5. 7. processor socket-release lever processor socket-release lever processor socket keys (4) 2. 4. 6. 8. pin 1 indicator processor shield ZIF socket notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor.
6. With the release levers on the processor socket in the open position, align pin 1 of the processor, using pin 1 position guide on the socket, as reference and set the processor lightly in the socket. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 7. Close the processor shield. 8. Rotate the socket-release lever near the lock icon 9.
output voltage of the active power supply. If the output voltage of the active power supply drops, the redundant power supply in the sleep state returns to an active output state. The active power supply can also activate a sleeping power supply if having both power supplies active is more efficient than having the redundant power supply in a sleep state.
Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding) Required Wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] • One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) • One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Assembling And Connecting The Safety Ground Wire WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety gr
Assembling The DC Input Power Wires WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1.
CAUTION: The system requires one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation. 1. Disconnect the power wires from the power source and the connector from the power supply you intend to remove. 2.
5. Install the DC power connector in the power supply. CAUTION: When connecting the power wires, secure the wires with the strap to the power supply handle. 6. Connect the wires to a DC power source. NOTE: When installing, hot-swapping, or hot-adding a new power supply, allow several seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify that the power supply is functioning properly.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
2.5 inch (x4) Dell PowerEdge Express Flash (PCIe SSD) backplane Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
7. Pull the backplane away from the system until the securing slots are free from the hooks on the chassis. Figure 56. Removing and Installing the 2.5 Inch (x8) Hard-Drive Backplane 1. 3. 5. hooks (3) hard-drive backplane connectors (8) 2. 4. securing slots (3) release tab 2. 4. power connector SAS B connector Figure 57. Connector Diagram—2.5 Inch (x8) Hard-Drive Backplane 1. 3.
Figure 58. Cabling Diagram—2.5 Inch (x8) Hard-Drive Backplane 1. 3. 5. 7. 9. 98 cable securing guide system board SAS B connector hard-drive backplane power connector 2. 4. 6. 8. 10.
Figure 59. Cabling Diagram—Dual 2.5 Inch (x8) Hard-Drive Backplane 1. 3. 5. 7. 9. 11. 13. 15. cable securing guide system board cable retention bracket SAS B connector SAS A connector SAS B connector hard-drive backplane power connector 2. 4. 6. 8. 10. 12. 14. 16.
Figure 60. Removing and Installing the 2.5 Inch (x4) Dell PowerEdge Express Flash (PCIe SSD) Backplane 1. 3. 5. hooks (4) PCIe SSD backplane connectors (4) 2. 4. securing slots (4) release tab 2. 4. power connector PCIe SSD D connector Figure 61. Connector Diagram—2.5 Inch (x4) PCIe SSD Backplane 1. 3.
5. PCIe SSD C connector 6. PCIe SSD B connector Figure 62. Cabling Diagram—2.5 Inch (x8) SAS/SATA Hard-Drive and (x4) PCIe SSD Backplane 1. 3. 5. 7. 9. 11. 13. 15. cable securing guide system board PCIe A signal connector PCIe A SAS B connector 2.5 inch x8 hard drive backplane power connector 2. 4. 6. 8. 10. 12. 14. 16. PERC card PERC card cable retention bracket power connector 2.
Figure 63. Removing and Installing the 2.5 Inch (x16) Hard-Drive Backplane 1. 3. 5. hooks (8) release tabs (2) connectors (16) 2. 4. securing slots (8) hard-drive backplane Figure 64. Connector Diagram— 2.5 Inch (x16) Hard-Drive Backplane 1. 102 SAS B connector 2.
3. 5. power connector power connector 4. signal connector 2. 4. 6. 8. 10. PERC card cable retention bracket SAS A connector signal connector power connector Figure 65. Cabling Diagram—2.5 Inch (x16) Hard-Drive Backplane 1. 3. 5. 7. 9. 11. cable securing guide system board power connector SAS B connector hard drive backplane cable retention bracket Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician.
5. Route the cables along the chassis wall. 6. Install the hard drives in their original locations. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 9. If applicable, install the front bezel. Control Panel Assembly Removing The Control-Panel Assembly CAUTION: Many repairs may only be done by a certified service technician.
8. Push the information tag out of the slot to remove it from the control panel assembly. NOTE: Retain the information tag for replacement in the new control panel assembly. Figure 67. Removing and Installing the Information Tag 1. information tag 2. tabs (2) Installing The Control-Panel Assembly CAUTION: Many repairs may only be done by a certified service technician.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or system setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.
8. Grasp the system-board holder, slide the system board toward the front of the system, and lift the system board out of the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 68. Removing and Installing the System Board 1. 3. system board thumb screw 2. system-board holder Installing The System Board CAUTION: Many repairs may only be done by a certified service technician.
4. Replace the following: a. b. c. d. e. f. g. h. i. j. k. hard-drive backplane hot-swap hard drives if installed, internal USB key internal dual SD module network daughter card heat sinks/processors expansion-card risers, expansion cards/integrated storage controller card power supply(s) cooling fan assembly memory modules cooling shroud/processor expansion module 5. Connect the cables to the system board, hard-drive backplane, control panel board, and the optical drive (if applicable). 6.
Troubleshooting Your System 4 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7. Power down all attached USB devices and disconnect them from the system. 8. Reboot the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
3. Disassemble components from the system: • Hard drive carriers • Hard-drive backplane • USB memory key • Cooling shroud/processor expansion module • Expansion cards and expansion card risers • Power supply(s) • Cooling-fan assembly • Processor(s) and heat sink(s) • Memory modules 4. • Network daughter card and PCH shroud if applicable Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Close the system. 7.
Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2. Reseat the fan or the fan's power cable. 3.
16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see Getting Help. Troubleshooting An Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
11. Check if the SD card is functioning properly. If the problem persists, see Getting Help. Troubleshooting An Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. Depending on the results of the diagnostics test, proceed as needed through the following steps. 2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a.
c. Reinstall one of the expansion cards. d. Close the system. e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help. Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
If the problem persists, see Getting Help.
Using System Diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Running The Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. 1. As the system boots, press . 2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system.
Jumpers And Connectors 6 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 3. System Board Jumper Settings Jumper PWRD_EN Setting (default) Description The password feature is enabled (pins 4–6). The password feature is disabled (pins 2–4). iDRAC local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at system boot (pins 1–3).
System Board Connectors Figure 69.
Item Connector Description 10 RISER_1 Riser 1 connector 11 IDSDM Internal Dual SD Module 12 BATTERY Battery connector 13 SATA_CD Optical drive SATA connector 14 FP_USB Front Panel USB connector 15 QPI_CONN QPI connector 16 CPU2 Processor socket 2 17 B10, B6, B2, B9, B5, B1 Memory module sockets 18 BP_SIG3 Backplane signal connector 19 FAN6 Cooling fan connector 20 BP3 Backplane power connector 21 BP_SIG2 Backplane signal connector 22 FAN5 Cooling fan connector 23 B
Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
7 Technical Specifications Processor Processor type Two or four Intel Xeon processor E5-4600 and E5-4600 v2 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One full-height, half-length x16 connector (Slot 2) One full-height, half-length x16 connector Riser 2 (Slot 3) One low profile, half-length x16 connector (Slot 4) One low profile, half-length x16 connector (Slot 5) One low profile, half-length x16 connector Riser 3 (Slot 6) One
Memory UDIMM Up to 128 GB Drives Hard drives Eight–hard-drive systems Up to eight 2.5 inch, internal, hot-swappable SAS, SATA or Nearline SAS hard drives in hard-drive slots 0 through 7. Twelve–hard-drive systems Up to eight 2.5 inch, internal, hot-swappable SAS, SATA, SATA SSD or Nearline SAS hard drives in harddrive slots 0 through 7 (hard-drive bay 1) and up to four 2.5 inch Dell PowerEdge Express Flash devices (PCIe SSDs) in hard-drive slots 0 through 3 (hard-drive bay 2).
Connectors NOTE: One card slot is dedicated for redundancy. Video Video type Integrated Matrox G200 with iDRAC Video memory 256 MB Expanded Operating Temperature NOTE: When operating in the expanded temperature range, system performance may be impacted. NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log. < 10% of annual operating hours 5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.
Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Maximum Temperature Gradient (Operating and Storage) 20 °C/h (36 °F/h) Storage Temperature Limits –40 °C to 65 °C (–40 °F to 149 °F) Temperature (Continuous Operation) Temperature Ranges (for altitude less than 950 m or 3117 ft) 10 °C to 35 °C (50 °F to 95 °F) with no direct sunlight on the equipment.
Environmental NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and/or failures to your equipment, it may be necessary for you to re-mediate the environmental conditions that are causing the damage and/or failures.
System Messages 8 LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.
Error Code AMP0302 Message Information Message The system board current is greater than the upper warning threshold. Details System board current is outside of the optimum range. Action AMP0303 ASR0001 ASR0002 132 Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Message The system board current is greater than the upper critical threshold.
Error Code ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 Message Information Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. Message The system board battery has failed. LCD Message The system board battery has failed. Check battery.
Error Code CPU0010 CPU0023 CPU0204 Message Information Action Review the technical specifications for supported processor types. Message CPU is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. Message CPU is absent. LCD Message CPU is absent. Check CPU. Action Verify processor installation. If present, re-seat the processor.
Error Code CPU0702 Message Information Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2.
Error Code Message Information 5. FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 136 If the issue persists, see Getting Help. Message Fan RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help. Message Fan RPM is less than the lower critical threshold. LCD Message Fan RPM is outside of range. Check fan. Details Fan operating speed is out of range.
Error Code MEM0000 MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 Message Information Action Check if the cable is present, then reinstall or reconnect. Message Persistent correctable memory errors detected on a memory device at location(s) . Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help . Message Multi-bit memory errors detected on a memory device at location(s) .
Error Code MEM1208 MEM8000 PCI1302 PCI1304 PCI1308 138 Message Information LCD Message Memory mirror lost on . Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory spare redundancy is lost. Check memory device at location . LCD Message Memory spare lost on . Power cycle system.
Error Code PCI1320 PCI1342 PCI1348 PCI1360 PDR0001 PDR1016 Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A bus fatal error was detected on a component at bus devicefunction . LCD Message Bus fatal error on bus device function . Power cycle system. Details System performance may be degraded, or system may fail to operate.
Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 140 Message Information LCD Message Drive removed from disk drive bay . Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help. Message No memory is detected. LCD Message No memory is detected. Inspect memory devices. Details System BIOS was unable to detect memory in the system.
Error Code PSU0006 PSU0016 Message Information Message Power supply type mismatch. LCD Message Power supply is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. Message Power supply is absent. LCD Message PSU is absent. Check PSU. Details The power supply has been removed or has failed.
Error Code PSU0034 Message Information Message An under voltage fault detected on power supply . LCD Message An under voltage fault detected on PSU . Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action PSU0035 PSU0036 PSU0076 142 Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage. 3. If the issue persists, see Getting Help.
Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help. Message The power supplies are not redundant. Insufficient resources to maintain normal operations. LCD Message PSU redundancy degraded. Check PSU cables.
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 144 Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help. Message Removable Flash Media is write protected. LCD Message Removable Flash Media is write protected. Check SD Card. Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used.
Error Code SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 SEL1204 Message Information Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off.
Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment. Message The system inlet temperature is less than the lower critical threshold.
Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Getting Help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
