Owner's Manual
Table Of Contents
- Dell PowerEdge R920 System Owner's Manual
- About Your System
- Using The System Setup and Boot Manager
- Installing System Components
- Recommended Tools
- Front Bezel (Optional)
- Opening And Closing The System
- Inside The System
- Cable Management Tray
- System Memory
- General Memory Module Installation Guidelines
- Mode-Specific Guidelines
- Advanced ECC (Lockstep)
- Memory Optimized (Independent Channel) Mode
- Memory Sparing
- Memory Mirroring
- Fault Resilient Memory
- Sample Memory Configurations
- Removing A Memory-Riser Blank
- Installing A Memory-Riser Blank
- Removing A Memory Riser
- Installing A Memory Riser
- Removing Memory Modules From The Memory Riser
- Installing Memory Modules
- Memory Riser And Fan Cage
- Hard Drives
- Optical Drive (Optional)
- Cooling Fans
- Internal USB Memory Key (Optional)
- Expansion Cards And Expansion-Card Risers
- Expansion Card Installation Guidelines
- Removing The Left Expansion Card Riser Blank
- Installing The Left Expansion Card Riser Blank
- Removing The Right Expansion Card Riser Blank
- Removing An Expansion Card From Expansion-Card Risers 2 and 3
- Installing An Expansion Card Into The Expansion-Card Riser 2 and 3
- NDC Riser (I/O Riser 1)
- Network Daughter Card
- SD vFlash Card
- Internal Dual SD Module
- Internal SD Card
- Integrated Storage Controller Card
- RAID Battery
- Processors
- Power Supplies
- Hot Spare Feature
- Removing An AC Power Supply
- Installing An AC Power Supply
- Wiring Instructions For A DC Power Supply
- Assembling And Connecting The Safety Ground Wire
- Assembling The DC Input Power Wires
- Removing A DC Power Supply
- Installing A DC Power Supply
- Removing The Power Supply Blank
- Installing The Power Supply Blank
- Power Distribution Board
- System Battery
- Hard-Drive Backplane
- SAS Expander Daughter Card
- Control Panel Board
- System Board
- Troubleshooting Your System
- Safety First—For You And Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting The Video Subsystem
- Troubleshooting A USB Device
- Troubleshooting A Serial I/O Device
- Troubleshooting A Wet System
- Troubleshooting A Damaged System
- Troubleshooting The System Battery
- Troubleshooting Power Supplies
- Troubleshooting Cooling Problems
- Troubleshooting Cooling Fans
- Troubleshooting System Memory
- Troubleshooting An Internal USB Key
- Troubleshooting An SD Card
- Troubleshooting An Optical Drive
- Troubleshooting A Hard Drive
- Troubleshooting A Storage Controller
- Troubleshooting Expansion Cards
- Troubleshooting Processors
- Using System Diagnostics
- Jumpers And Connectors
- Technical Specifications
- System Messages
- Getting Help

CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and
peripherals.
2. Open the system.
3. Remove the PDB.
4. Locate the battery socket.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing
or removing a battery.
5. To remove the battery, support the battery connector by pressing down firmly on the positive side of the connector.
Figure 53. Replacing the System Battery
1. positive side of battery connector 2. system battery
3. negative side of battery connector
6. Lift the battery out of the securing tabs at the negative side of the connector.
7. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the
connector.
8. Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector.
9. Press the battery straight down into the connector until it snaps into place.
10. Install the PDB.
11. Close the system.
12. Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.
13. Enter the System Setup to confirm that the battery is operating properly.
14. Enter the correct time and date in the System Setup Time and Date fields.
15. Exit the System Setup.
Hard-Drive Backplane
Depending on the configuration, your system supports the following backplanes:
• 2.5 inch (x4) SAS/SATA backplane
• 2.5 inch (x24) SAS/SATA backplane
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