Owners Manual
Table Of Contents
- Dell PowerEdge R930 Owner's Manual
- Contents
- About the PowerEdge R930
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Options to manage the pre-operating system applications
- System Setup
- Viewing System Setup
- System Setup details
- System BIOS
- Viewing System BIOS
- System BIOS Settings details
- Boot Settings
- Network Settings
- System Security
- System Information
- Memory Settings
- Processor Settings
- SATA Settings
- Integrated Devices
- Serial Communication
- System Profile Settings
- Miscellaneous Settings
- iDRAC Settings utility
- Device Settings
- Dell Lifecycle Controller
- Boot Manager
- PXE boot
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel (optional)
- System cover
- Inside the system
- System memory
- Memory riser
- Memory riser and fan cage
- Cooling fans
- Cable management tray
- Hard drives
- Optical drive (optional)
- Internal USB memory key (optional)
- Expansion cards and expansion card risers
- Expansion card installation guidelines
- Removing the left or right expansion card riser blank
- Installing the left or right expansion card riser blank
- Removing the left or right expansion card riser
- Installing the left or right expansion card riser
- Removing an expansion card from expansion card risers
- Installing an expansion card into the expansion card risers
- Network Daughter Card riser
- Network daughter card
- Chassis intrusion switch
- SD vFlash card (optional)
- Internal dual SD module (optional)
- Integrated storage controller card
- Processors and heat sinks
- Power supply units
- Power distribution board
- System battery
- Hard drive backplane
- SAS expander daughter card
- Control panel
- System board
- Trusted Platform Module
- Troubleshooting your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial input and output device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting a micro SD card
- Troubleshooting an optical drive
- Troubleshooting a drive or SSD
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- Using system diagnostics
- Jumpers and connectors
- Getting help
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart,
the system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical
alert is logged and chassis health will degrade.
4. Replace the failed micro SD card with a new micro SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the
needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the micro SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you
to perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Related tasks
Removing the system cover on page 63
Installing the system cover on page 64
Troubleshooting an optical drive
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Try using a different CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port
are enabled.
3. Run the appropriate diagnostic test.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
If the problem persists, see the Getting help section.
Related references
Getting help on page 187
Troubleshooting a drive or SSD
CAUTION:
This troubleshooting procedure can erase data stored on the drive. Before you proceed, back up all
files on the drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
176 Troubleshooting your system