Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Installing or updating the RPM driver package with KMOD support
NOTE: This procedure is applicable for Red Hat Enterprise Linux 7.x.
Perform the following steps to install the RPM package with KMOD support:
1. Uncompress the gzipped tarball driver release package.
2. Install the driver package using the command: rpm –ihv kmodmegaraid_ sas-<version>.rpm.
NOTE: Use rpm -Uvh <package name> when upgrading an existing package.
3. If the previous device driver is in use, you must reboot the system for the updated driver to take effect.
4. Verify that the driver is loaded with the following system commands: modinfo megaraid_sas.
Installing or updating the RPM driver package with KMP support
NOTE: This procedure is applicable for SUSE Enterprise Linux 12.x.
Perform the following steps to install the RPM package with KMP support:
1. Uncompress the gzipped tarball driver release package.
2. Install the driver package using the command: rpm –ihv kmpmegaraid_ sas- <version>.rpm.
NOTE: Use rpm -Uvh <package name> when updating an existing package.
3. If the previous device driver is in use, you must reboot the system for the updated driver to take effect.
4. Verify that the driver is loaded with the following system commands: modinfo megaraid_sas.
Loading the driver during operating system installation
1. Perform the following operation to install the driver media:
a. Download the PERC linux driver ISO, or install the LC driver pack.
b. Mount the ISO to the Server, burn the ISO to CD/DVD, or copy the ISO file to USB. The USB has to match with the ISO.
c. For LC driver pack, boot the life-cycle controller and go through the operating system deployment wizard.
2. Boot to the installer.
3. In the Installation screen, press E.
4. Perform the following operation:
● If the operating system is Red Hat Enterprise Linux 7 or RHEL 8, the CLI displays the syntax vmlinuz. Enter inst.dd.
For example, when you are prompted with the command vmlinuz intrd=initrd.img
inst.stage2=hd:LABEL=RHEL-7.0\x20x86_64 quiet inst.dd.
● If the operating system is SLES 12/15, the CLI displays the syntax linuxefi.. Enter dud=1.
For example, when you are prompted with the command linuxefi/boot/x86_64/loader/linux
splash=silent dud=1.
NOTE:
Boot parameters may vary based on the operating system version. See operating system installation manuals for
exact boot parameter syntax.
5. Attach the driver media (ISO, USB).
6. Press F10 to boot to the operating system.
A screen is displayed prompting you to select the driver media (USB, CD, ISO, and so on).
7. When prompted select the driver media.
If applicable select the PERC driver ...megaraid_sas...
NOTE: Ensure that the driver is selected with an X symbol.
8. The driver should be extracted or loaded.
9. Before proceeding or exiting the driver select menu, disconnect the driver media.
Driver installation
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