Users Guide

Managing virtual disks in enterprise key manager mode....................................................................................73
Migration of drives from local key management to enterprise key management........................................ 73
Chapter 9: Troubleshooting......................................................................................................... 74
Single virtual disk performance or latency in hypervisor configurations..............................................................74
Adapter at baseport not responding error message................................................................................................. 74
BIOS disabled error message..........................................................................................................................................75
Configured disks removed or not accessible error message.................................................................................. 75
Dirty cache data error message.....................................................................................................................................75
Discovery error message................................................................................................................................................. 76
Drive Configuration Changes Error Message............................................................................................................. 76
Windows operating system installation errors .......................................................................................................... 76
Firmware fault state error message..............................................................................................................................76
Extra enclosure error message.......................................................................................................................................76
Foreign configuration found error message................................................................................................................ 77
Foreign configuration not found in HII error message.............................................................................................. 77
Degraded state of virtual disks.......................................................................................................................................77
Memory errors....................................................................................................................................................................77
Preserved Cache State.................................................................................................................................................... 78
Security key errors............................................................................................................................................................ 78
Secured foreign import errors.................................................................................................................................. 78
Failure to select or configure non Self-Encrypting Disks non-SED.................................................................78
Failure to delete security key....................................................................................................................................78
Failure of Cryptographic Erase task on secured physical disks........................................................................78
General issues.....................................................................................................................................................................79
PERC card has yellow bang in device manager................................................................................................... 79
PERC card not seen in device manager.................................................................................................................79
Physical disk issues........................................................................................................................................................... 79
Physical disk in failed state....................................................................................................................................... 79
Unable to rebuild a fault tolerant virtual disk........................................................................................................79
Fatal error or data corruption reported..................................................................................................................79
Physical disk displayed as blocked...........................................................................................................................79
Multiple disks are inaccessible..................................................................................................................................80
Rebuilding data for a failed physical disk............................................................................................................... 80
Virtual disk fails during rebuild using a global hot spare.................................................................................... 80
Dedicated hot spare disk fails during rebuild........................................................................................................ 80
Redundant virtual disk fails during reconstruction...............................................................................................81
Virtual disk fails rebuild using a dedicated hot spare...........................................................................................81
Physical disk takes a long time to rebuild...............................................................................................................81
SMART errors..................................................................................................................................................................... 81
Smart error detected on a physical disk in a redundant virtual disk................................................................81
Smart error detected on a physical disk in a non-redundant virtual disk...................................................... 82
Replace member errors....................................................................................................................................................82
Source disk fails during replace member operation............................................................................................ 82
Target disk fails during replace member operation............................................................................................. 82
A member disk failure is reported in the virtual disk which undergoes replace member operation........ 82
Linux operating system errors........................................................................................................................................83
Virtual disk policy is assumed as write-through error message....................................................................... 83
Unable to register SCSI device error message.................................................................................................... 83
Drive indicator codes........................................................................................................................................................83
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