Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Driver installation
The Dell PowerEdge RAID controller (PERC) 10 series require software drivers to operate with the supported operating systems.
This chapter contains the procedures for installing the drivers for the PERC 10 cards.
NOTE: The driver for PERC 10 for VMware ESXi is packaged within the VMware ESXi ISO image downloaded from Dell. For
more information, see the VMware documentation at www.dell.com/virtualizationsolutions. It is not recommended to have
drivers from controllers prior to PERC 10 on the same system.
The two methods for installing a driver discussed in this chapter are:
● Installing a driver during operating system installation: Use this method if you are performing a new installation of the
operating system and want to include the drivers.
● Updating existing drivers: Use this method if the operating system and the PERC 10 family of controllers are already
installed and you want to update to the latest drivers.
Topics:
• Creating the device driver media
• Windows driver installation
• Installing the driver during a Windows Server 2012 R2 and newer installation
• Installing the driver after Windows Server 2012 R2 and newer installation
• Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
• Linux driver installation
Creating the device driver media
Use one of the following two methods to create the device driver media:
● Downloading Drivers From The Dell Support Website
● Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media
Downloading drivers from the Dell support website
To download drivers from the Dell Support website:
1. Go to www.dell.com/support/home.
2. Enter the service tag of your system in the Choose by Service Tag to get started field or select Choose from a list of
all Dell products.
3. Select the System Type, Operating System, and Category from the drop-down list.
The drivers that are applicable to your selection are displayed.
4. Download the drivers that you require to a USB drive, CD, or DVD.
5. During the operating system installation, use the media that you created with the Load Driver option to load mass storage
drivers. For more information on reinstalling the operating system, see the relevant section for your operating system below.
Downloading drivers from the Dell systems service and diagnostic
tools media
To download drivers from the Dell Systems Service and Diagnostic Tools media:
1. Insert the Dell Systems Service and Diagnostics Tools media in your system.
The Welcome to Dell Service and Diagnostic Utilities screen is displayed.
2. Select your system model and operating system.
5
50 Driver installation