Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
3. In the Controller Properties section, set the Auto Import Foreign Configuration option to Disabled.
4. Click Apply Changes.
The auto import is disabled successfully.
Selecting boot mode
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Properties.
3. In the CONTROLLER PROPERTIES section, select boot mode from the Boot Mode drop-down box.
The following lists of boot mode options appear:
Table 9. Boot mode options
Option Description
Stop on errors The system stops during boot for errors which require attention from the user to rectify
the issue.
Pause on errors System pauses during boot to show errors but continue boot after it times out. Only
critical events with an infinite timeout halt boot and require the user’s attention to
correct the issue.
Ignore errors (headless mode) System ignores most errors during boot in headless mode and prevents the system from
halting during boot. Headless mode is designed for systems that do not have a dedicated
monitor or a peripheral connected, requiring the user to manage errors during boot. In
headless mode, errors can be monitored by viewing PERC events, the life-cycle log,
operating system logs, and the system event log.
NOTE: In headless mode, any foreign disk is automatically imported during boot.
Safe mode on errors System is routed to safe mode when critical errors arise. PERC firmware disables most
of the features on the controller, and the controller requires attention from the user to
rectify the issue.
NOTE: In UEFI BIOS mode, errors with timeouts do not appear during boot. It is designed to arise only in legacy BIOS
mode.
NOTE: By default, the boot mode option is set to pause on errors.
4. Click Apply Changes.
The boot mode operation is completed successfully.
Aborting the consistency check
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Properties.
3. In the Controller Properties section, set the Abort Consistency Check on Error option to Enabled.
4. Click Apply Changes.
The option to abort the consistency check operation on a redundant virtual disk is enabled if there is any inconsistency found
in the data.
Enabling boot support
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Controller Management.
3. From the Select Boot Device drop-down box, select the primary bootable device.
NOTE: Select Boot Device is only applicable in legacy BIOS mode.
NOTE: 4K boot support is only available in UEFI mode and managed by the boot loader.
HII configuration utility 63