Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Convert to Non-RAID disk
To assign a disk from the HII Configuration Utility, perform the following steps:
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Physical Disk Management.
The list of physical disks appears.
3. Select the physical disk.
4. From the Operations drop-down menu, select Convert to Non-Raid disk.
5. Click Go.
A screen appears asking if you are sure you want to perform the operation.
6. Select the Confirm option.
7. Click Yes.
The disk is created successfully.
Hardware components
Viewing battery properties
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Hardware Components > Battery Management.
The battery and capacity information are displayed.
3. You can view the following properties of the battery:
Table 15. Battery properties
Field Description
Type Displays the type of battery available.
Status Displays the current status of the battery.
Temperature Displays the current temperature of the battery and also indicates whether the
temperature is normal or high.
Charge Displays the available charge of the battery in percentage.
4. Displays click Advanced....
The additional advanced properties of the physical battery are displayed.
5. You can view the following advanced properties of the battery:
Table 16. Advanced battery properties
Field Description
Status Displays whether the current status of the battery is learning, degraded, or failed.
Voltage Displays whether the voltage status of the battery is normal or high.
Current Displays power consumption of the battery in milliamps (mA).
Full capacity Displays the maximum charge capacity of the battery.
Remaining capacity Displays the current charge capacity of the battery.
Expected margin of error Displays expected margin of error.
Completed discharge cycles Displays the completed discharge cycles.
Learn mode Displays the condition of the battery. The learn cycle is a periodic operation that
calculates the charge that is remaining in the battery to ensure there is sufficient
energy.
70 HII configuration utility