Owner`s manual
Table Of Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Opening the System
- Closing the System
- Front Drive Bezel
- Removing and Inserting Blank Drive Inserts
- Diskette Drive
- Optical and Tape Drives
- Hard Drives
- Expansion Cards
- Memory
- Microprocessor
- Cooling Fans
- System Battery
- Power Supply
- Chassis Intrusion Switch
- Bezel
- I/O Panel Assembly
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting the Keyboard or Mouse
- Troubleshooting Serial I/O Problems
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting a Diskette Drive
- Troubleshooting an Optical Drive
- Troubleshooting an External SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS or SAS RAID Controller
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
114 Troubleshooting Your System
Troubleshooting a Damaged System
Problem
• System was dropped or damaged.
Action
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Open the system. See "Opening the System" on page 47.
2
Ensure that the following components are properly installed:
• Expansion cards
• Power supply
•Fans
• Processors and heat sinks
• Optional installed drivers
• Memory modules
3
Ensure that all cables are properly connected.
4
Close the system. See "Closing the System" on page 47.
5
Run the system board tests in the system diagnostics. See "Running the
System Diagnostics" on page 131.
If the tests fail,
see
"Getting Help" on page 141
.
Troubleshooting the System Battery
Problem
• System message indicates a problem with the battery.
• System Setup program loses system configuration information.
• System date and time do not remain current.
book.book Page 114 Wednesday, June 24, 2009 8:21 AM