CLI Guide

techsupreport
Table 103. Details of techsupreport subcommand
Description Allows you to perform the technical support report operations.
Tech Support Report (TSR) is now known as SupportAssist Collections and the new term is used in all
documentation and GUI. To maintain compatibility across server generations, the RACADM command has been
retained as techsupreport.
The types of operations are:
•
collect—Collects the technical support report data to export. You can specify the various types of logs to be
in the report.
This operation generates a Job ID. Use this Job ID to check the status of the collect operation. To run this
operation, you must have the Server Control Commands permission.
• export—Exports the collected Tech Support Report data. To run this subcommand, you must have the
Execute Server Control Commands permission.
• getupdatetime—Gets the timestamp of the last operating system application data collection.
• updateosapp—Updates the operating system application data collection. To run this subcommand, you must
have the Execute Server Control Commands permission.
Synopsis
• To perform the technical support report operation by specifying the type of operation.
racadm techsupreport <tech support report command type>
• To collect the report data.
racadm techsupreport collect [-t <type of logs>]
• To export the collected report data.
racadm techsupreport export -l <CIFS,NFS,TFTP,FTP> -u <username> -p
<password>
• To get the timestamp of the last operating system application data collection.
racadm techsupreport getupdatetime
• To update the operating system application data collection.
racadm techsupreport updateosapp -t <type of OS App logs>
• To export the collected report data to local share.
racadm techsupreport export -f <filename>
Input
• -t—type of logs. You can specify any of the following values that are separated by a ‘,’ (comma)
• SysInfo—System Information
• OSAppNoPII—Filtered OS and Application data
• OSAppAll—OS and Application data
•
TTYLog—TTYLog data
NOTE:
• For updating the operating system application data collection, enter the value OSAppNoPII or
OSAppAll to the -t option.
• If no value is specified and system information data is collected.
• To perform the OSLog collection, ensure that ISM is installed and running.
• TTYLog includes PCIeSSD data.
• -l—network share location to export the report
• -u—user name for the remote share to export the report
• -p—password for the remote share to export the report
RACADM Subcommand Details 147