Users Guide
Table Of Contents
- Integrated Dell Remote Access Controller 9 User's Guide
- Contents
- Overview of iDRAC
- Benefits of using iDRAC
- Key features
- New features added
- How to use this guide
- Supported web browsers
- iDRAC licenses
- Licensed features in iDRAC9
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Contacting Dell
- Accessing documents from Dell support site
- Accessing Redfish API Guide
- Logging in to iDRAC
- Force Change of Password (FCP)
- Logging into iDRAC using OpenID Connect
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC as a local user using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Simple 2-Factor Authentication (Simple 2FA)
- RSA SecurID 2FA
- Viewing system health
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Secure default password
- Changing the default login password
- Enabling or disabling default password warning message
- Password Strength Policy
- IP Blocking
- Enabling or disabling OS to iDRAC Pass-through using web interface
- Enabling or disabling alerts using RACADM
- Setting up managed system
- Setting up iDRAC IP address
- Modifying local administrator account settings
- Setting up managed system location
- Optimizing system performance and power consumption
- Setting up management station
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Scheduling automatic firmware updates
- Updating device firmware using RACADM
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Monitoring iDRAC using other Systems Management tools
- Support Server Configuration Profile — Import and Export
- Secure Boot Configuration from BIOS Settings or F2
- BIOS recovery
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- Cipher suite selection
- FIPS mode
- Configuring services
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Delegated Authorization using OAuth 2.0
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Configuring Asset Tracking
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and input output modules
- Idle Server Detection
- GPU (Accelerators) Management
- Checking the system for Fresh Air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing network interfaces available on host OS using RACADM
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot in RHEL 6
- Configuring serial terminal in RHEL 7
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- iDRAC user roles and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- System Configuration Lockdown mode
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Enabling or disabling smart card login
- Configuring Smart Card Login
- Using Smart Card to Login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- iDRAC 9 Group Manager
- Managing logs
- Monitoring and managing power in iDRAC
- iDRAC Direct Updates
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Inventorying and monitoring SFP Transceiver devices
- Telemetry Streaming
- Serial Data Capture
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Remote assigned Address and Persistence Policy behavior when iDRAC is set to Remote-Assigned Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- SSD Wear Threshold
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- RAID Configuration Features
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID mode or HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Manage Preserved cache
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- Warm reboot
- BIOS Settings
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- eHTML5 based virtual console
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Using iDRAC Service Module
- Using USB port for server management
- Using Quick Sync 2
- Managing virtual media
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing System status
- Hardware trouble indicators
- Viewing system health
- Checking server status screen for error messages
- Restarting iDRAC
- Reset to Custom Defaults (RTD)
- Erasing system and user data
- Resetting iDRAC to factory default settings
- SupportAssist Integration in iDRAC
- Frequently asked questions
- System Event Log
- Custom sender email configuration for iDRAC alerts
- Network security
- Telemetry streaming
- Active Directory
- Single Sign-On
- Smart card login
- Virtual console
- Virtual media
- vFlash SD card
- SNMP authentication
- Storage devices
- GPU (Accelerators)
- iDRAC Service Module
- RACADM
- Permanently setting the default password to calvin
- Miscellaneous
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting System Event Log and Lifecycle Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching servers remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
Checking server status screen for error messages................................................................................................335
Restarting iDRAC............................................................................................................................................................335
Reset to Custom Defaults (RTD)................................................................................................................................335
Resetting iDRAC using iDRAC web interface.....................................................................................................335
Resetting iDRAC using RACADM..........................................................................................................................335
Erasing system and user data...................................................................................................................................... 336
Resetting iDRAC to factory default settings............................................................................................................337
Resetting iDRAC to factory default settings using iDRAC web interface...................................................337
Resetting iDRAC to factory default settings using iDRAC settings utility.................................................. 337
Chapter 28: SupportAssist Integration in iDRAC........................................................................338
SupportAssist Registration........................................................................................................................................... 338
Installing Service Module.............................................................................................................................................. 339
Server OS Proxy Information....................................................................................................................................... 339
SupportAssist...................................................................................................................................................................339
Service Request Portal..................................................................................................................................................339
Collection Log.................................................................................................................................................................. 339
Generating SupportAssist Collection......................................................................................................................... 340
Generating SupportAssist Collection manually using iDRAC web interface............................................... 340
Settings.............................................................................................................................................................................. 341
Collection Settings.......................................................................................................................................................... 341
Contact Information........................................................................................................................................................341
Chapter 29: Frequently asked questions.................................................................................... 342
System Event Log...........................................................................................................................................................342
Custom sender email configuration for iDRAC alerts.............................................................................................343
Network security.............................................................................................................................................................343
Telemetry streaming...................................................................................................................................................... 343
Active Directory...............................................................................................................................................................343
Single Sign-On................................................................................................................................................................. 345
Smart card login.............................................................................................................................................................. 346
Virtual console................................................................................................................................................................. 346
Virtual media.................................................................................................................................................................... 349
vFlash SD card................................................................................................................................................................. 351
SNMP authentication..................................................................................................................................................... 351
Storage devices............................................................................................................................................................... 351
GPU (Accelerators)........................................................................................................................................................352
iDRAC Service Module...................................................................................................................................................352
RACADM........................................................................................................................................................................... 354
Permanently setting the default password to calvin..............................................................................................354
Miscellaneous...................................................................................................................................................................355
Chapter 30: Use case scenarios................................................................................................. 360
Troubleshooting an inaccessible managed system................................................................................................. 360
Obtaining system information and assess system health..................................................................................... 360
Setting up alerts and configuring email alerts.......................................................................................................... 361
Viewing and exporting System Event Log and Lifecycle Log...............................................................................361
Interfaces to update iDRAC firmware........................................................................................................................ 361
Performing graceful shutdown.....................................................................................................................................361
14
Contents