Dell PowerEdge T30 Owner's Manual Regulatory Model: D13M Series Regulatory Type: D13M002
019 - 12 Rev.
Contents 1 Dell PowerEdge T30 system overview.............................................................................................7 Supported configurations for the Dell PowerEdge T30 system...................................................................................... 7 Supported operating systems.............................................................................................................................................. 8 Front panel..........................................
BIOS recovery......................................................................................................................................................................30 BIOS recovery using USB key......................................................................................................................................30 Trusted Platform Module specification............................................................................................................................
General memory module installation guidelines..........................................................................................................67 Sample memory configurations....................................................................................................................................67 Removing a memory module........................................................................................................................................68 Installing a memory module......
Troubleshooting power source problems................................................................................................................... 95 Power supply unit problems......................................................................................................................................... 95 Power supply unit Built-in Self Test button............................................................................................................... 95 Troubleshooting cooling fans...
1 Dell PowerEdge T30 system overview Dell PowerEdge T30 is a tower system that supports up to: • • • • • One Intel Xeon E3-1200 v5 processor or Intel Core i3 series processor or Intel Pentium processor Four 3.5-inch SATA hard drives and additional two 2.
Supported operating systems The Dell PowerEdge T30 system supports the following operating systems based on each configuration: CAUTION: Windows 2008 R2 SP1 installation media does not include native driver support for USB 3.0 controllers, all attached USB devices do not function during the OS installation. Follow the steps in the link to include the USB 3.0 drivers into the operating system image: http://dell.
Front panel The front panel provides access to the features available on the front of the server, such as the power button, status indicator, and USB ports. Front panel features of the PowerEdge T30 system The following figure and the table describe the front panel features and its indicators. Figure 2. Front panel features and indicators Table 2.
Item Indicator, Button, or Connector Icon Description 5 USB 3.0 port (2) Use the USB 3.0 port to connect USB devices to the system. 6 USB 2.0 port (2) Use the USB 2.0 port to connect USB devices to the system. 7 Drive status indicator Indicates the drive activity.
Item Indicator, Button, or Connector Icon Description 6 USB 2.0 port (2) Use the USB 2.0 port to connect USB devices to the system. 7 Display ports (2) Use the Display ports to connect other external display devices to the system. 8 HDMI port Use the HDMI (High-Definition Multimedia Interface) connector to transfer video data and compressed or uncompressed digital audio data to a compatible computer monitor or video projector. 9 USB 3.0 port (4) Use the USB 3.
Related reference Getting help NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. 1. link indicator 2. activity indicator Table 5. NIC indicators Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network.
Amber LED state White LED state Description steady off PSU is working but failed to fetch code off steady system is ON Power on LED system diagnostics indicator codes Amber LED blinking scheme — The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7. The same pattern is repeated after a long pause. For example 3, 5 = 3 amber blinks followed by a short pause, and then 5 amber blinks followed by long pause. Then, the pattern is repeated. Table 7.
Table 8. PSU status indicators Power indicator pattern Condition Green A valid power source is connected to the PSU and the PSU is operational. Not lit Power is not connected.
2 Documentation resources This section provides information about the documentation resources for your system. Table 9. Additional documentation resources for your system Task Document Location Setting up your system For information about turning on the system and Dell.com/operatingsystemmanuals the technical specifications of your system, see the Getting Started With Your System document that is shipped with your system.
3 Technical specifications Chassis dimensions Figure 5. Chassis dimensions of the PowerEdge T30 system Table 10. Dimensions of the PowerEdge T30 system X Y Z 175.00 mm (6.88 inches) 360.00 mm (14.17 inches) 454.00 mm (17.87 inches) Chassis weight Table 11. Chassis weight System Maximum weight (with all hard drives/SSDs) PowerEdge T30 11.70 kg (25.
Processor specifications The PowerEdge T30 system supports the following processors: • • • Intel Xeon E3-1200 v5 processor Intel Core i3 series processor Intel Pentium processor PSU specifications The PowerEdge T30 system supports a single 290 W AC cabled power supply unit (PSU). Table 12. PSU specifications PSU Heat dissipation (maximum) Frequency Voltage 290 W AC 989.00 BTU/hr 100 – 240 V AC, 5.4 A, autoranging 50 – 60 Hz NOTE: Heat dissipation is calculated by using the PSU wattage rating.
Storage Controller card specifications The Dell EMC PowerEdgeT30 supports Intel Rapid Storage Controller 12.X software RAID, and hardware RAID from optional storage controller card. NOTE: The Dell EMC PowerEdge T30 supports only one P-Card (Non_DELL- Two ports SATA 6 Gbps PCI Express SATA controller card) which supports upto four SATA devices. NOTE: The software RAID modes supported on the onboard Intel Rapid Storage Controller are RAID 0 and 1 only.
NIC port The PowerEdge T30 system supports a Network Interface Controller (NIC) port on the back panel, which is available in 10/100/1000 Mbps NIC configurations.
Type Condition Temperature or Specification 40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1 °C/125 m (1 °F/228 ft) above 950 m (3,117 ft). Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination.
4 Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Steps 1. Unpack the system. 2. Connect the peripherals to the system. 3. Connect the system to its electrical outlet. 4. Turn the system on by pressing the power button. 5. Turn on the attached peripherals. Options to install the operating system If the system is shipped without an operating system, install the supported operating system by using one of the following resources: Table 20.
5 System Setup System Setup enables you to manage your system hardware and specify BIOS level options.
Option Description • system is configured Management Engine lockout mode or Management Engine disabled mode. Change Boot Mode Settings The boot sequence screen also displays the option to access the System Setup screen. Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field.
Option Description • • Advanced Boot Options Legacy UEFI Allows you to Enable Legacy Option ROMs. The available options are: • • Enable Legacy Option ROMs Enable Attempt Legacy Boot By default, the Enable Legacy Option ROMs option is enabled. Date/Time Allows you to set the date and time on the system. The changes to the system date and time takes effect immediately. Table 23. System configuration Option Description Integrated NIC Allows you to configure the integrated network controller.
Option Description • Front USB Configuration Allows you to enable or disable the front USB ports. The available options are: • • • • Rear USB Configuration Front Port 1 Front Port 2 Front Port 3 Front Port 4 Allows you to enable or disable the rear USB ports. The available options are: • • • • • • USB PowerShare Enable rear USB Ports Rear Port 1 Rear Port 2 Rear Port 3 Rear Port 4 Rear Port 5 Rear Port 6 Allows you to enable or disable USB PowerShare.
Option Description Strong Password Allows you to enable the option to always set strong passwords. Strong Password is to Enable Strong Password. By default, this option is disabled. Password Configuration Allows you to define the length of the Admin password and System password. The minimum characters used in the password must be 4 and the maximum characters used must be 32.
Table 26. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. The available options are: • • Disabled Enabled By default, the Disabled option is selected. Expert Key Management Allows you to enable or disable Custom Mode Key Management. Expert Key Management is set to Enable Custom Mode. By default, this option is disabled. If the Enable Custom Mode option is enabled, the available options are: • • • • PK KEK db dbx Table 27.
Option Description Table 29. Processors supporting the Hyper-Thread Control configuration Processor type Supports Hyper-Thread Control Intel Core I3-6100 Yes Intel Xeon E3-1225 No Intel Pentium G4400 No Table 30. Power management Option Description Auto On Time Allows you to set the time at which the system must turn on automatically. The available options are: • • • • Disabled Every Day Weekdays Select Days By default, the Disabled option is selected.
Option Description Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. SERR Messages Allows you to control the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. BIOS Downgrade Allows you to control the flashing of the system firmware to previous revisions. By default, this option is enabled.
BIOS recovery The BIOS recovery is designed to fix the main BIOS, and cannot work if the boot is damaged. The BIOS recovery will not work in the event of EC corruption, ME corruption, or a hardware related issue. The BIOS recovery image should be available on the unencrypted partition on the drive for BIOS recovery feature.
Upgrading Trusted Platform Module to version 2.0 Prerequisites 1. Ensure that the Dell TPM 2.0 Update Utility is downloaded and is available to upgrade the TPM version from 1.2 to 2.0. NOTE: The TPM update file is available in the Security section of the driver and downloads of section for the system. About this task To upgrade the Trusted Platform Module (TPM) from version 1.2 to version 2.0, follow the steps: Steps 1.
Steps 1. Boot to the operating system (OS), in an elevated PowerShell window, execute the following command: DisableTPMAutoProvisioning and, press Enter. Ensure that AutoProvisioning is disabled. 2. Reboot the system, and press F2 to enter System Setup. 3. In the left pane, select TPM 1.2 security. 4. In the TPM 1.2 security window, select the Clear checkbox, and click Yes in the warning dialog box. 5. Press Escape to exit from the TPM 1.2 security window. 6.
10. To start the encryption on the BitLocker Drive Encryption page, click Turn On BitLocker on the volume that the operating system is installed on. NOTE: If the TPM is not initialized, you see the Initialize TPM Security Hardware wizard. Follow the instruction on the screen to initialize the TPM and restart your system. NOTE: After the encryption is completed, you will need to provide the Bitlocker key every time the system starts up. 11.
• • • • A password can have up to 32 characters. The password can contain the numbers 0 through 9. Only lower case letters are valid, upper case letters are not allowed. Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). Re-enter the system password when prompted. 4. Type the system password that you entered earlier and click OK. 5. Select Setup Password, type your system password and press Enter or Tab.
NOTE: The existing passwords are not disabled (erased) until the system boots without the jumper. NOTE: If you assign a new system and/or setup password with the PSWD jumper installed, the system disables the new password(s) the next time it boots. 3. Replace the PSWD jumper on the system board. Next steps 1. Follow the procedure listed in the After working inside your system section. 2. Reboot the system and press F2 to enter the System Setup and see Setting up a System Password.
6 Installing and removing system components Safety instructions NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. CAUTION: Many repairs may only be done by a certified service technician.
3. Reconnect the peripherals and connect the system to the electrical outlet. 4. Turn on the system, including any attached peripherals.
Figure 6. Removing the system cover Next steps 1. 2. 3. 4. Install the system cover. Place the system upright on its feet on a flat and stable surface. Reconnect the peripherals and connect the system to the electrical outlet. Turn the system on, including any attached peripherals. Related tasks Installing the system cover Related reference Safety instructions Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Figure 7. Installing the system cover Next steps 1. Place the system upright on its feet on a flat and stable surface. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Turn on the system, including any attached peripherals. Related reference Safety instructions Bezel The bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security.
Figure 8. Removing the bezel Next steps 1. Install the bezel. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing the bezel After working inside your system Related reference Safety instructions Installing the bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1.
Figure 9. Installing the bezel Next steps Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system After working inside your system Related reference Safety instructions Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 10. Inside the system 1. hard drive in the cage (4) 3. chassis fan 5. expansion card release latch 2. power supply unit 4. system board 6. hard drive in the hard-drive bay (2) Power switch The power switch allows you to turn the system on or off. Removing the power switch Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. Slide the power switch down to disengage it from the slot and pull out the power switch from the system. Figure 11. Removing the power switch Next steps 1. 2. 3. 4. Connect the power-switch cable to the system board. Install the bezel Install the power switch. Follow the procedure listed in the After working inside your system section.
Figure 12. Installing the power switch Next steps 1. Install the bezel. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing the bezel After working inside your system Related reference Safety instructions Chassis intrusion switch The chassis intrusion switch detects and logs when the system cover is removed. This switch is activated as soon as the system cover is removed.
Figure 13. Removing the chassis intrusion switch Next steps 1. Install the chassis intrusion switch. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing the chassis intrusion switch After working inside your system Related reference Safety instructions Installing the chassis intrusion switch Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 14. Installing the chassis intrusion switch Next steps Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system After working inside your system Related reference Safety instructions Input/Output (I/O) panel The input/output panel has the USB ports, microphone and headphone connectors. Removing the I/O panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 15. Removing the I/O panel Next steps 1. Install the I/O panel. 2. Install the bezel 3. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Removing the bezel Installing the I/O panel Installing the bezel After working inside your system Related reference Safety instructions Installing the I/O panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 16. Installing the I/O panel Next steps 1. Install the bezel. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Removing the bezel Installing the bezel After working inside your system Related reference Safety instructions Hard drives Your system supports 2.5-inch and 3.5-inch hard drives. Choosing the right drive type depends on the usage pattern.
Choosing the right hard drive type depends on the usage pattern. Improper use of entry-level hard drives (including workloads exceeding 550 TB/year) leads to significant risk and increases the failure rate of the drives. Due to industry advances, in some cases, the larger capacity drives have been changed to a larger sector size. The larger sector size can have impacts on operating systems and applications.
Installing the hard drive cage Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If applicable, disconnect the power and data cables from the hard drive in the hard drive cage. Remove the hard drive cage.
Installing a 3.5-inch hard drive carrier in the hard drive cage Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Related tasks Before working inside your system Removing the hard drive cage After working inside your system Related reference Safety instructions Removing a 2.5-inch hard drive(s) from the optical drive bay Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 21. Removing a 2.5-inch hard drive from the optical drive bay a. 2.5-inch hard drive screws (8) NOTE: The screws used to secure the hard drive to the hard drive cage are available on the front of the hard drive cage. Next steps 1. Connect the power and data cables to the hard drive in the optical drive bay. 2. Install a 2.5-inch hard drive in the optical drive bay. 3. Follow the procedure listed in the After working inside your system section.
Installing a 2.5-inch hard drive(s) in the optical drive bay Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Figure 22. Installing a 2.5-inch hard drive in the optical drive bay a. 2.5-inch hard drive screws (8) NOTE: Use the SATA cables to connect hard drives in the hard drive cage to avoid damaging the connector pins. This is applicable for the 2.5-inch hard drives and optical drive. Next steps 1. 2. 3. 4. Insert the hard drive cage into the system. Connect the power and data cables to the hard drive. Follow the procedure listed in the After working inside your system section.
Removing a 3.5-inch hard drive carrier from the hard drive bay Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
2. Insert and push the hard drive into the hard drive bay until it clicks into place. Figure 24. Installing a 3.5-inch hard drive carrier in the hard drive bay NOTE: For information on cabling the hard drives, see the System Information Label on the system cover. NOTE: Ensure that SATA cables with a right angle connector are used to connect the hard drives in the hard drive bay. Next steps 1. If applicable, connect the power and data cables to the hard drive(s). 2.
Figure 25. Removing a hard drive from a hard drive carrier Next steps 1. Install the hard drive in the hard drive cage or hard drive bay. 2. Connect the power and data cables to the hard drive 3. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Removing a 3.
Figure 26. Installing a hard drive into a hard drive carrier a. pins (4) Next steps 1. Install the hard drive in the hard drive cage or hard drive bay. 2. Connect the power and data cables to the hard drive. 3. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing a 3.
3. 4. 5. 6. If applicable, remove the power and data cables from the optical drive and hard drives in the hard drive cage. Remove the bezel. Remove the hard drive cage. Remove the screws securing the optical drive. Steps 1. Hold the tabs on the optical drive filler and remove the optical drive filler from the hard drive cage. 2. Slide the optical drive out of the optical drive bay. Figure 27. Removing the optical drive Next steps 1. 2. 3. 4. 5. Install the optical drive filler in the bezel.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports. NOTE: If you install an optical drive, you cannot install 2.5-inch hard drives.
Removing the hard drive cage Installing the hard drive cage Installing the bezel After working inside your system Removing the optical drive filler Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 30. Removing the optical drive filler from the optical drive bay Next steps 1. Install the hard drive cage. 2. Install the bezel. 3. Follow the procedure listed in the After working inside your system section.
Figure 31. Installing the optical drive filler in the bezel Figure 32. Installing the optical drive filler in the optical drive bay Next steps 1. Installing the hard drive cage. 2. Install the bezel. 3. Follow the procedure listed in the After working inside your system section.
System memory Your system supports DDR4 unbuffered ECC DIMMs and Non-ECC DIMMs. CAUTION: Dell recommends you to use ECC DIMMs to minimize the risk of uncorrectable system error, data loss and/or silent data corruption. Non-ECC DIMM is not used for mission-critical applications. NOTE: Non-ECC DIMMs are supported only in selected countries, for more information contact your sales representative.
General memory module installation guidelines Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. NOTE: This system supports only UDIMMs. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
Populated system Memory capacity (in GB) module size (in GB) 8 32 8 16 64 16 Number of memory modules Memory module rank, organization, and frequency Memory type Memory module slot population 2 2R, x8, 2133 MT/s ECC 1, 2 1R, x8, 2400 MT/s ECC 2R, x8, 2400 MT/s Non-ECC 2R, x8, 2133 MT/s ECC 1R, x8, 2400 MT/s ECC 2R, x8, 2400 MT/s Non-ECC 2R, x8, 2133 MT/s ECC 2R, x8, 2400 MT/s Non-ECC 2R, x8, 2400 MT/s ECC 2R, x8, 2133 MT/s ECC 2R, x8, 2400 MT/s Non-ECC 2R, x8, 2400 MT/s EC
Figure 34. Removing a memory module Next steps 1. Install a memory module. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing a memory module After working inside your system Installing a memory module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 35. Installing a memory module Next steps 1. Follow the procedure listed in the After working inside your system section. 2. Press F2 to enter the System Setup, and check the memory settings. The system should have already changed the value to reflect the newly installed memory. 3. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 3 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets. 4.
Steps 1. Stretch the grommets that secure the fan to the chassis to ease the removal of the fan. CAUTION: Do not remove or install the system fan by holding the fan blades. 2. Hold the system fan by the side and push it out of the grommet. 3. Repeat steps 1 and 2 to release all four sides of the system fan. Figure 36. Removing the system fan Next steps 1. Install the system fan. 2. Connect the system fan power cable to the system board. 3.
Figure 37. Installing the system fan Next steps 1. Connect the system fan power cable to the system fan connector on the system board. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system After working inside your system Expansion cards An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Disconnect all the cables from the expansion card. Steps 1. Press and push out the expansion card release latch. 2.
NOTE: For instructions, see the documentation accompanying the card. Steps 1. Push out the expansion card release latch to open it. 2. If installed, remove the expansion-card filler. The steps for installing or removing an expansion-card filler are similar to installing or removing an expansion card. NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
Processors and heat sinks Use the following procedures when: • • • Removing and installing a heat sink Installing an additional processor Replacing a processor Removing a heat sink Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. WARNING: The heat sink is hot to touch. Allow the heat sink to cool for some time after powering down the system. 1. 2. 3. 4.
Removing the processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
1. 2. 3. 4. Install the heat sink. Follow the procedure listed in the After working inside your system. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration. Run the system diagnostics to verify that the new processor operates correctly.
3. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration. 4. Run the system diagnostics to verify that the new processor operates correctly. Related tasks Before working inside your system Installing a processor After working inside your system Power supply unit Your system supports one AC cabled 290 W power supply unit (PSU).
Installing the power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Replacing the system battery Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system. CAUTION: Many repairs may only be done by a certified service technician.
Next steps 1. 2. 3. 4. Follow the procedure listed in the After working inside your system section. Press F2 to enter the System Setup to confirm that the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit System Setup. System board A system board (also known as the motherboard) is the main printed circuit board found in systems.
Figure 49. Removing the system board Next steps 1. Install the system board. 2. Connect all the cables to the system board. 3. Follow the procedure listed in the After working inside your system section.
Steps 1. Lower the system board into the chassis. 2. Push the system board towards the back of the chassis until the system board's screw holes align with the screw holes on the chassis. 3. Secure the system board to the chassis using the eight screws. NOTE: Dell recommends that you install screws from diagonally opposite corners. Figure 50. Installing the system board Next steps 1. Install the following: a. heat sink and processor b. memory modules c. expansion cards d. system fan 2.
Steps 1. Remove the system cover. a) On the inside of the system cover near the System Information Label, note down the number on the AMT/VPRO QR code label. 2. Install the system cover. 3. Start the system. NOTE: If the system is powered on, shut the system down and start it up (cold boot). 4. After the system has started up, the Service Menu screen is displayed. 5. Select the number corresponding to the AMT/VPRO number noted earlier from the system cover. 6.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
8 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Item Connector Description 4 SLOT1 PCI Express x16 Gen 3 slot 5 R_USB3 USB 3.0 connector 6 HDMI HDMI connector 7 SERIAL serial port connector 8 DP_PORT1DP_PORT2 2 x Display port 9 NIC_USB USB 2.
Jumper Setting (jumper engaged) Description Recovers BIOS setting to default. Disabling forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use. Prerequisites Steps 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3.
9 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting external connections Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your system. • • • Compare the technical specification of the system with the external device to check the compatibility. Check the external device functionality with some other similar system so that we are sure that the device is working fine.
Related reference Getting help Troubleshooting a serial input and output device Prerequisites Steps 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a known working cable, and turn on the system and the I/O serial device. If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the I/O serial device, and swap the serial device with a compatible device. 4.
Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1.
2. Remove the system cover. 3. Ensure that the following components are properly installed: • • • • • • expansion cards power supply unit(s) cooling fan(s) processor(s) and heat sink(s) memory modules drive carriers or cage 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section. Next steps If the problem persists, see the Getting help section.
Troubleshooting power supply units Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Steps Press the Built-in Self Test (BIST) button on the power supply unit (PSU). a) If the LED turns green, this indicates that the PSU is functioning properly. b) If the LED does not turn on, further troubleshooting is required to determine the point of failure. Open the system and disconnect the power cables from all devices including the system board and press the PSU BIST button. Option Description If the LED turns green, this indicates that the PSU is functioning properly.
After working inside your system Related reference Getting help Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Related reference Using system diagnostics Getting help Troubleshooting an optical drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
3. Restart the system and enter the System Setup. 4. Verify that the controller is enabled and the drives are displayed in the System Setup. Next steps If the problem persists, see the Getting help section. Related reference Using system diagnostics Getting help Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Run the appropriate diagnostics test.
10 Getting help Topics: • • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Locating service tag of your system Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Steps 1. Go to Dell.com/QRL and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.
Figure 53.
